Kellyville Medical Centre: Bulk Billing, Healthengine Booking, Parking & GP Visit Guide
Independent patient guide to Kellyville Medical Centre at 17 Windsor Road, covering bulk billing, Healthengine booking, phone contact, opening hours, onsite parking, fees to confirm, allied health cancellation policy, interpreter support, home visits and practical GP appointment tips.
📍 Location
17 Windsor Road
Kellyville NSW 2155
Near Kellyville shops and BP
💳 Billing Snapshot
Official site says bulk billing family practice. Healthdirect lists bulk billing only with Medicare card.
☎️ Contact & Hours
Phone: (02) 8598 0478
Official: Mon–Fri 8:30am–6pm
Sat 9am–4pm, Sun 9am–2pm
Instant Answer: Does Kellyville Medical Centre bulk bill?
Yes. Kellyville Medical Centre’s official site describes the clinic as a bulk billing family practice, and Healthdirect lists the service as bulk billing only with no fee when a Medicare card is presented. Patients without Medicare, commercial medicals, some procedures and allied health services may still involve fees.
Best patient move: bring a current Medicare card and ask reception before booking if your visit involves procedures, iron infusion, IUD services, commercial driver licence medicals, pre-employment medicals, allied health or non-Medicare care.
Quick Patient Decision Box
Book online if you need a standard GP appointment and can use the official website or Healthengine booking route.
Call reception if you need a long consult, interpreter, home visit, procedure, allied health, script renewal, test result follow-up, fee confirmation, urgent same-day help or walk-in advice.
Call 000 for chest pain, stroke symptoms, severe breathing difficulty, collapse, serious injury, severe allergic reaction or major bleeding.
Kellyville Medical Centre Appointment Booking — Official Site, Healthengine, Phone & Walk-Ins
Kellyville Medical Centre is located at 17 Windsor Road, Kellyville NSW 2155. The official clinic website says online booking is available through its website and that the practice accepts both appointments and walk-ins. Healthdirect also shows booking access through Healthengine and states appointment access is needed for the service.
For a straightforward GP visit, online booking is usually the easiest starting point. For anything more detailed, call first. Reception can help you decide whether your appointment should be standard, long, walk-in, allied health, home visit, procedure-related, or a follow-up for results, referrals or scripts.
Use the official clinic website or Healthengine booking route for standard appointments. Call if the appointment reason is complex.
Open Official Clinic Website Call ReceptionWalk-in patient reality
The official site says walk-ins are accepted, but a walk-in visit can still mean waiting if doctors are fully booked, an emergency presents, or a GP is running behind. If you are unwell but not in an emergency, call before travelling and ask whether walk-ins are currently being accepted.
Does Kellyville Medical Centre Bulk Bill? — Medicare, Bulk Billing and Fee Exceptions
Kellyville Medical Centre’s official site says the practice is a bulk billing family practice. Healthdirect lists the service as “Bulk billing only” and says there is no fee for this service with a Medicare card presented. That directly answers the common search intent: “does Kellyville Medical Centre bulk bill?”
However, bulk billing does not automatically mean every service is free for every person. The clinic’s policy page says patients without a Medicare card are required to pay a fee. It also lists fee-based services such as iron infusion, IUD insertion, IUD removal, small surgical procedure, allied health services, pre-employment medicals and commercial driver licence services.
Fee-check tip: bulk billing applies to eligible Medicare GP services, but procedure, allied health, non-Medicare and commercial-medical services can be different. Confirm before booking.
Kellyville Medical Centre Appointment Type Picker
Use this appointment picker before booking so you do not accidentally choose the wrong visit type. A short GP appointment is not always suitable when your issue involves several symptoms, mental health, chronic disease, procedures, forms, results or repeat paperwork.
Simple rule: if you need more than one issue discussed, or you need paperwork, a procedure, mental health support, chronic care, interpreter help or results reviewed, call reception and ask for the correct appointment type.
Kellyville Medical Centre Cancellation Fee — Allied Health, Missed Visits and How to Avoid Charges
Kellyville Medical Centre’s policy page lists a specific cancellation fee for allied health appointments: cancellations within 24 hours will incur a $20 cancellation fee. This is important because allied health appointments often use different booking time and cancellation rules from standard GP visits.
Confirmed cancellation fee detail
The clinic policy page states that allied health cancellations within 24 hours incur a $20 cancellation fee. A separate fixed GP DNA fee was not confirmed in the checked official source, so patients should confirm GP cancellation rules directly with reception or their booking confirmation.
If you cannot attend, contact reception as early as possible. Missing an appointment wastes GP, allied health or treatment-room time that another patient could have used. If you booked through Healthengine, check whether the platform also shows cancellation conditions on your booking screen.
Fees to Confirm Before Booking at Kellyville Medical Centre
Because Kellyville Medical Centre is listed as a bulk billing practice, most patients search for the clinic expecting a no-gap GP visit with Medicare. That may be correct for eligible standard GP care, but the official policy page lists several non-Medicare or procedure-related fees that patients should understand before attending.
Kellyville Medical Centre Results, Referrals and Script Renewals — What Patients Should Know
The clinic policy page states that no results are given over the phone and reception does not take requests for referrals or script renewals. To obtain results, referrals or script renewals, a follow-up appointment must be made with your GP. This protects privacy and makes sure the GP can interpret results safely in context.
The same policy says routine pathology results may take several days and urgent tests may take 24 hours to be processed. Patients are only contacted if results require further action. If you are worried about a result, have new symptoms or need a result for work, travel, study or a specialist appointment, book a follow-up rather than waiting until the last minute.
Need results, referrals or scripts? Book a GP follow-up instead of asking reception to provide clinical information over the phone.
Book Follow-Up Call ReceptionKellyville Medical Centre Telehealth — Can New Patients Book Online?
The checked official Kellyville Medical Centre pages focus on in-person care, online booking and walk-ins. If telehealth is offered for a specific GP or situation, Medicare rebate rules usually require an existing clinical relationship, generally including a face-to-face service at the practice within the previous 12 months unless an exception applies.
Telehealth is usually not suitable for chest pain, severe breathing symptoms, collapse, major injury, serious infections, urgent abdominal pain, new neurological symptoms or anything needing a physical examination. For those concerns, call 000, attend emergency care, or call healthdirect for guidance depending on severity.
Check official Medicare telehealth eligibility before relying on a phone appointment rebate.
Check Telehealth Rules Ask ReceptionWhy Is My GP Running Late at Kellyville Medical Centre?
GPs sometimes run late because a previous patient has a complex clinical problem that cannot be safely rushed. This may involve a mental health crisis, chest symptoms, a child health concern, an elderly patient with several conditions, an unexpected abnormal result, a medication issue, a procedure or a difficult conversation requiring extra time.
Kellyville is a growing Hills District suburb with families, older residents, commuters and busy local workers. If you are working around school pickup, parking, work breaks or transport, call reception before leaving and ask whether the GP is running on time.
Kellyville GP After Hours — What to Do When the Clinic Is Closed
Kellyville Medical Centre’s policy page says that for urgent medical attention outside consultation hours, patients can call the National Home Doctor Service on 13SICK, which is 13 7425. For emergencies, the clinic states to dial 000 immediately.
Call 000 for emergency symptoms
Do not wait for a GP appointment if there is chest pain, stroke symptoms, severe breathing difficulty, collapse, serious injury, severe allergic reaction, heavy bleeding or symptoms that feel life-threatening.
For non-emergency health advice, healthdirect provides 24-hour guidance on 1800 022 222. This can help you decide whether to use after-hours GP care, a chemist, urgent care, an emergency department or routine GP booking the next day.
Kellyville Medical Centre Services — What Does This Medical Centre Offer?
The official site describes Kellyville Medical Centre as a modern family practice providing comprehensive medical and allied health services. It highlights male and female doctors, professional staff, online booking, walk-ins and ample onsite parking. The policy page also references allied health, interpreter services, home visits, results, referrals, scripts, iron infusion, IUD services and small surgical procedures.
Getting a Referral at Kellyville Medical Centre — Scripts, Specialists and Follow-Up
If you need a specialist referral, bring the specialist name if you already have one, previous results, imaging, hospital paperwork, medication list and a clear summary of symptoms. A GP referral may be needed for Medicare rebate purposes when seeing many specialists.
The clinic policy states that reception does not take requests for referrals or script renewals and that a follow-up appointment must be made with the GP. This means you should not leave referral or script renewal requests until the day of a specialist appointment, travel deadline or medication expiry.
Kellyville Medical Centre Reviews — What Patients Should Look For
When reading reviews for Kellyville Medical Centre, focus on practical signals rather than only star ratings. Useful review details include whether online booking worked, whether staff explained bulk billing, whether onsite parking was easy, whether the GP listened, whether wait times were communicated, and whether reception explained results and referral processes clearly.
The patient-style notes below are realistic examples to help you prepare. They are not presented as verified public testimonials or official reviews.
“The Windsor Road location was easy to find and the onsite parking helped. I brought my Medicare card and asked reception about the appointment type.”
— Local Kellyville patient“I called before walking in because I needed a longer appointment. That saved me from choosing the wrong booking online.”
— Hills District worker“Helpful for family GP care and bulk billing, but I would still confirm fees first for procedures, allied health or forms.”
— Community memberKellyville Medical Centre Location & Parking — How to Get There
Kellyville Medical Centre is located at 17 Windsor Road, Kellyville NSW 2155. The official website says the clinic is in the heart of Kellyville, next to Kellyville community shopping centre and BP petrol station, with ample onsite parking in front of the medical centre.
Healthdirect also lists low sensory space availability and appointment access. If you need a quiet room, low sensory space, wheelchair-related assistance, interpreter support, pram access or help with mobility, call before visiting so reception can advise what is available on the day.
Open the map before leaving so you do not confuse this clinic with North Kellyville Medical Centre or other nearby Kellyville GP clinics.
Open in Google MapsWhich Kellyville Medical Centre Do You Mean?
Kellyville has several clinics with similar names. This page is for Kellyville Medical Centre at 17 Windsor Road. It is not North Kellyville Medical Centre at Withers Road, Kellyville Grove Medical Centre at Hector Court, Our Medical Kellyville at President Road, or North Village Medical at Beaton Road.
Who Kellyville Medical Centre May Suit Best
Kellyville Medical Centre may suit patients who want a bulk billing family practice on Windsor Road with online booking, walk-in access, onsite parking and GP care close to Kellyville shops, North Kellyville, Bella Vista, Castle Hill, Glenhaven and The Hills District.
What to Bring to Kellyville Medical Centre
Bring the right information so reception and the GP can process your visit properly. This matters for new patients, bulk billing, procedures, non-Medicare visits, home visit eligibility, results, referrals, scripts and allied health appointments.
Common Mistakes to Avoid Before Visiting Kellyville Medical Centre
- Do not assume every service is free just because standard Medicare GP care is listed as bulk billed.
- Do not confuse Kellyville Medical Centre at 17 Windsor Road with North Kellyville Medical Centre or Our Medical Kellyville.
- Do not book a short appointment for mental health, multiple issues, chronic disease planning or complex paperwork.
- Do not ask reception for clinical results, referrals or script renewals over the phone; the clinic policy says a GP follow-up is needed.
- Do not miss allied health appointments within the 24-hour cancellation window, because a $20 fee is listed.
- Do not arrive for procedures such as iron infusion, IUD services or small surgical procedures without confirming fees and appointment type.
- Do not rely on walk-in access near closing time without calling first.
- Do not use online booking notes or email for emergency symptoms.
Nearby Medical Centre Guides for Kellyville and Western Sydney Patients
If Kellyville Medical Centre is fully booked, or you are comparing nearby GP access, these related medicalcentre-au.org guides may help. Start with nearby Hills District and Western Sydney options before travelling further.
How This Kellyville Medical Centre Guide Was Checked
This guide was built from official and trusted sources, including the official Kellyville Medical Centre website, Healthdirect, NSW International Students Health Hub, Australian Government telehealth guidance and healthdirect after-hours guidance.
Clinic hours, walk-in availability, Healthengine appointment times, doctor rosters, allied health fees, procedure fees, home visit eligibility and public holiday opening can change. Always confirm final details directly with the clinic before travelling or relying on fee information.
Hours caution: the official site and Healthdirect show slightly different weekday hour details. The official website lists Mon–Fri 8:30am–6pm, Sat 9am–4pm, Sun 9am–2pm and public holidays 9am–3pm; Healthdirect shows extended weekday variation. Call reception before travelling, especially near closing time or on public holidays.
FAQ — Kellyville Medical Centre Common Questions
Where is Kellyville Medical Centre located?
Kellyville Medical Centre is located at 17 Windsor Road, Kellyville NSW 2155, near Kellyville community shopping centre and BP petrol station.
What is Kellyville Medical Centre phone number?
The main phone number is (02) 8598 0478. Healthdirect also lists fax 02 8287 2579 and email kellyvillemedical17@gmail.com.
Does Kellyville Medical Centre bulk bill?
Yes. The official site describes Kellyville Medical Centre as a bulk billing family practice, and Healthdirect lists the service as bulk billing only when a Medicare card is presented.
What are Kellyville Medical Centre opening hours?
The official site lists Monday to Friday 8:30am–6pm, Saturday 9am–4pm, Sunday 9am–2pm and public holidays 9am–3pm. Healthdirect may show weekday variations, so call before visiting.
How do I book Kellyville Medical Centre online?
Use the official clinic website or Healthengine booking route shown by Healthdirect. Call reception if you need walk-in advice, procedures, allied health, results, referrals or a longer appointment.
Does Kellyville Medical Centre accept walk-ins?
The official website says the clinic accepts both appointments and walk-ins. Call before travelling because walk-in waiting times and availability can change.
What is the Kellyville Medical Centre cancellation fee?
The official policy page states that allied health cancellations within 24 hours incur a $20 cancellation fee. A separate fixed GP DNA fee was not confirmed in the checked official source.
Can I get test results over the phone?
The official policy states that no results are given over the phone and that patients need a follow-up GP appointment for results, referrals and script renewals.
Does Kellyville Medical Centre offer home visits?
The clinic policy says doctors may offer bulk-billed home and nursing home visits to regular patients who cannot attend due to acute illness, immobility or lack of transportation, within a 5km radius, with eligibility determined by the practice.
Does Kellyville Medical Centre offer interpreter support?
Yes. The policy page says an interpreter can be organised if you let the clinic know when booking, or patients can contact the Translating and Interpreting Service on 131 450.
What should I do if Kellyville Medical Centre is closed?
For urgent medical attention outside consultation hours, the clinic refers patients to the National Home Doctor Service on 13SICK (13 7425). For health advice call healthdirect on 1800 022 222, and for emergencies call 000.
Is Kellyville Medical Centre a good option for a Kellyville GP near me?
It may be suitable if you are near Windsor Road, Kellyville Village, North Kellyville, Bella Vista, Castle Hill or Glenhaven and want a listed bulk billing GP service with onsite parking.
How do I compare bulk billing GPs in Kellyville?
Compare the exact clinic address, booking platform, Medicare billing rules, walk-in access, procedure fees, hours, parking and whether the clinic is Kellyville Medical Centre, North Kellyville Medical Centre, Kellyville Grove or another nearby GP clinic.
Official Sources & Patient Disclaimer
This page is an independent patient guide for medicalcentre-au.org. It is not the official website of Kellyville Medical Centre, Healthdirect, Healthengine, Medicare, Services Australia or any government agency. It does not provide medical diagnosis, treatment, billing advice or emergency advice.
Use official sources for booking, fee confirmation and urgent health guidance. In an emergency, call 000 immediately.
Use official and trusted sources before booking or travelling.
Official Clinic Website Healthdirect Listing Healthdirect