Cherrybrook Medical Centre: Bulk Billing, HotDoc Booking, Hours & Patient Guide
Independent patient guide to Cherrybrook Medical Centre at Cherrybrook Village, covering phone number, bulk billing, private-fee exceptions, HotDoc booking, opening hours, after-hours GP support, pathology, ultrasound, services, test-result follow-up, cancellation rules, map and what to bring before your GP visit.
Location
Shop T05 Cherrybrook Village
Cherrybrook NSW 2126
Shopping village location
Billing Snapshot
Fully bulk billing for patients with valid Medicare card. Procedures, some vaccines and allied health may cost extra.
Hours & Phone
Mon–Fri 8:00am–8:30pm
Sat–Sun 9:00am–4:30pm
(02) 9484 5676
Instant Answer: Does Cherrybrook Medical Centre bulk bill?
Yes. Cherrybrook Medical Centre states it is a fully bulk billing medical centre for patients who hold a valid Medicare card. The clinic also makes clear that patients without a valid Medicare card may incur an out-of-pocket fee.
Important billing note: procedures, some vaccinations, allied health providers, medical record transfers, private patients and selected non-standard services can still involve private fees. Ask reception whether your exact appointment or service is bulk billed before booking.
Quick Patient Decision Box
Book online if you need a standard GP appointment and HotDoc clearly shows the appointment type you need.
Call reception if you need a long consult, procedure, skin check, ultrasound query, travel vaccine, flu shot fee check, allied health, test result follow-up, medical record transfer, sick child appointment, urgent same-day advice or fee confirmation.
Call 000 or attend the nearest Emergency Department for chest pain, stroke signs, severe breathing difficulty, collapse, major injury, severe bleeding, sudden confusion or serious deterioration.
Cherrybrook Medical Centre Quick Facts
Cherrybrook Medical Centre is located at Shop T05, Cherrybrook Village, Cherrybrook NSW 2126. The official phone number is (02) 9484 5676, and the fax number is (02) 9484 8181. Healthdirect and other booking listings may show the broader shopping village address as 41–47 Shepherds Drive, Cherrybrook NSW 2126, so the easiest patient instruction is to navigate to Cherrybrook Village and then follow your booking confirmation for the exact shop tenancy.
The clinic promotes bulk billing doctors, 7-day opening, after-hours support and a broad list of GP, pathology, imaging and allied health services. It is relevant for patients in Cherrybrook, West Pennant Hills, Castle Hill, Pennant Hills, Dural, Glenhaven, Beecroft and the wider Hills District.
Need official clinic details before booking or travelling?
Open Official Clinic Website Open Healthdirect ListingCherrybrook Medical Centre Opening Hours and 7-Day Access
The official clinic website lists Monday to Friday 8:00am–8:30pm and Saturday to Sunday 9:00am–4:30pm. The clinic also states that hours can change depending on doctor availability and that public holiday hours may differ.
That means patients should still call before travelling near closing time, on public holidays, during school holidays, or when they need a specific GP, nurse, vaccine, procedure, ultrasound, pathology collection or allied health provider. A clinic may be open while a particular service is unavailable.
Patient tip: booking availability, doctor availability and clinic opening hours are not the same thing. Use HotDoc for current appointment times, but call reception for urgent or unusual appointment needs.
Does Cherrybrook Medical Centre Bulk Bill? — 2026 Fees Guide
Cherrybrook Medical Centre says it is a fully bulk billing medical centre. To be eligible for bulk billing, patients must hold a valid Medicare card. Patients who do not have a valid Medicare card may incur an out-of-pocket fee.
The important detail is that “bulk billing” mainly refers to eligible Medicare GP services. The clinic’s fees information says all procedures with all GPs incur a non-rebated out-of-pocket fee, determined by the nurse and/or GP depending on the procedure and products used. It also says some vaccinations may incur a non-rebated out-of-pocket fee, and that private flu-shot charges may apply if you do not meet government-funded flu vaccine criteria.
Best billing question to ask
Ask reception: “Will this exact appointment or service be bulk billed with my Medicare card, or will any procedure, vaccine, allied health or record-transfer fee apply?”
Cherrybrook Medical Centre Appointments — HotDoc, Phone and Same-Day Reality
Cherrybrook Medical Centre says patients can book appointments by phoning (02) 9484 5676 or online through HotDoc. Appointments are scheduled in 10-minute intervals, and longer consultations are available if you tell reception you require more time.
This is a major practical detail. A 10-minute appointment may be fine for one simple issue, but it is usually not ideal for mental health, multiple symptoms, chronic disease review, complex medication changes, detailed paperwork, test-result discussion, skin concerns, procedures, travel medicine or sensitive family issues.
Book online for simple GP appointments. Call if your visit is complex, urgent or fee-sensitive.
Book Cherrybrook Medical Centre via HotDoc Phone BookingFamily appointment tip
The clinic asks patients to tell reception if more than one family member needs to see a doctor so that one appointment can be allocated per person. This helps the doctor run on time and avoids trying to fit multiple patients into one short consult.
- Book a separate appointment for each family member.
- Ask for a longer consult if you have more than one issue.
- Call before booking sick children or urgent same-day care because same-day appointments cannot be guaranteed.
- Call first for procedures, travel vaccines, skin checks, ultrasound, allied health or test-result follow-up.
- Do not use routine booking notes for emergency symptoms.
Cherrybrook Medical Centre Appointment Type Picker
Use this guide before booking. Choosing the wrong appointment type can lead to rushed care, rebooking, fee confusion or not enough time with the GP.
Simple rule: if your issue involves more than one concern, mental health, chronic illness, vaccine cost, procedure work, test results or a detailed medical history, call reception and ask for the correct appointment length.
Cherrybrook Medical Centre Cancellation Rule — 2-Hour Notice and Did-Not-Attend Charges
Cherrybrook Medical Centre asks patients to advise reception at least two hours before the appointment if they wish to cancel. The clinic states that if patients do not give two hours’ notice or do not attend, Did Not Attend charges will apply.
Important no-show fee note
The checked official page confirms that Did Not Attend charges apply, but it does not show a single public dollar amount. Treat this as a private administrative charge and confirm the current amount with reception or your booking confirmation.
This matters because a missed appointment can block another patient who needs a sick-child visit, urgent review, results appointment, vaccination, procedure or same-day GP care. Cancel through HotDoc where available or call reception as early as possible.
Need to cancel, move or check a booking?
Call Cherrybrook Medical CentreCherrybrook GP After Hours — 13SICK, Healthdirect and 000
Cherrybrook Medical Centre says patients should call 000 or visit the nearest Emergency Department for emergencies. For less urgent after-hours service, the clinic directs patients to 13SICK / 13 74 25. Healthdirect also lists National Home Doctor Service after-hours arrangements with time windows that vary by day.
After-hours GP services are for non-urgent care. They are not a substitute for emergency treatment when symptoms are severe or life-threatening.
Call 000 for urgent symptoms
Do not wait for a GP appointment or after-hours service if there is chest pain, stroke symptoms, severe breathing difficulty, collapse, severe allergic reaction, major injury, heavy bleeding or sudden serious deterioration.
Use the right care pathway after hours.
After Hours: 13SICK Healthdirect: 1800 022 222 Emergency: 000Cherrybrook Medical Centre Phone Consults and Telehealth Caution
Cherrybrook Medical Centre says doctors are accessible for phone consultations, but it recommends more complex consultations be conducted face to face with the GP rather than over the phone. It also says prescriptions from telephone appointments may be sent by eScript SMS or to the pharmacy, and that documents are generally not emailed to patients for privacy and confidentiality reasons.
In Australia, Medicare-rebated GP telehealth often requires an established clinical relationship, usually meaning the patient has had a face-to-face visit with the practice in the previous 12 months unless an exception applies. New patients should call before assuming their first appointment can be Medicare-rebated telehealth.
Need to check whether phone consult is suitable?
Ask Reception About Phone Consults Check Medicare Telehealth RulesWhy Is My GP Running Late? — The Honest Answer
Cherrybrook Medical Centre runs 10-minute appointment intervals, but healthcare does not always fit neatly into a short slot. A patient before you may have a sick child, chest pain concern, abnormal results, mental health issue, medication problem, unexpected procedure, complex family matter or urgent symptoms that need more time.
Running late does not automatically mean the clinic is poorly organised. It often means the GP is responding to clinical complexity and not cutting a patient short when extra care is needed. If timing matters, call reception before leaving and ask whether your doctor is running on time.
Cherrybrook Medical Centre Services — What Does This Cherrybrook GP Clinic Offer?
The official services page lists pre-employment and insurance medicals, childhood immunisations, travel vaccinations, women’s health, stress management, ECGs, cryotherapy, occupational health counselling, medical check-ups, Implanon insertion and removal, instant INR results, minor surgery, nutrition and non-surgical skin rejuvenation.
The clinic also lists skin checks with a skin cancer doctor, allied health providers, Laverty Pathology, ultrasound through View Medical Imaging and accessibility support such as crutches and a wheelchair from reception, with a possible small bond fee.
Pathology and ultrasound notes
Laverty Pathology is listed as available Monday to Friday 7:30am–6:00pm, Saturday 8:00am–1:00pm and Sunday 9:00am–1:00pm. View Medical Imaging is listed as a bulk-billed ultrasound imaging service, with private billing and workers compensation claims also mentioned. Ultrasound preparation can vary, so follow the imaging provider’s instructions and bring your imaging request form.
Getting Test Results and Referrals at Cherrybrook Medical Centre
Cherrybrook Medical Centre says it is the patient’s responsibility to follow up their own results with their doctor. The clinic also says test results cannot be provided over the phone except under special circumstances, and that non-urgent recalls may be sent by SMS to alert patients to make a follow-up appointment.
If you need a specialist referral or prescription, the clinic says you should see your doctor. It states prescriptions or referrals cannot be provided without an appointment. This is important because referrals and prescriptions are clinical decisions, not just admin tasks.
Patient tip: do not assume “no news is good news” for every test. Ask when results are expected, whether you need a review appointment, and whether you should book the follow-up before leaving.
Cherrybrook Medical Centre Reviews — What Patients Should Look For
When reading Cherrybrook Medical Centre reviews, focus on practical patterns rather than one emotional comment. Useful review signals include whether patients understood bulk billing, whether procedure fees were explained, whether HotDoc booking worked well, whether reception communicated delays, whether doctors listened and whether pathology or ultrasound access was convenient.
The examples below are realistic patient-style preparation notes. They are not presented as verified public reviews or official testimonials.
“Booking through HotDoc was simple, but I called reception because I needed a longer appointment and wanted to check whether fees applied.”
— Cherrybrook patient“The 7-day hours are useful for family care. I would still confirm doctor availability before travelling on weekends.”
— Hills District parent“Having pathology and imaging options nearby is convenient, but you need to bring the request form and follow preparation instructions.”
— Local community memberCherrybrook Medical Centre Location, Map and Parking
Cherrybrook Medical Centre’s official site lists Shop T05, Cherrybrook Village, Cherrybrook NSW 2126. Healthdirect and HotDoc-style listings may show the broader shopping village address at 41–47 Shepherds Drive, Cherrybrook NSW 2126. If a booking confirmation shows a different shop tenancy within Cherrybrook Village, follow the current booking confirmation and signage at the centre.
- Driving: use the map before leaving and allow extra time around shopping village traffic.
- Parking: Cherrybrook Village has shopping-centre parking, but availability can vary during busy periods.
- Accessibility: ask reception if you need wheelchair support, crutches, TIS interpreting or National Relay Service help.
- Weekend visits: call before travelling near closing time or on public holidays.
- Shop number caution: official site lists Shop T05; booking platforms may show the broader village or another tenancy label.
Open the map before travelling.
Open in Google MapsWho Cherrybrook Medical Centre May Suit Best
Cherrybrook Medical Centre may suit patients who want a bulk billing GP clinic in the Hills District with 7-day hours, HotDoc booking, pathology access, ultrasound services, travel vaccines, skin checks and family-focused GP care.
What to Bring to Cherrybrook Medical Centre
Bring the right documents so reception and the GP can process your appointment properly, especially if you are a new patient, asking about bulk billing, attending for vaccination, requesting a referral, reviewing test results, booking imaging or attending for a procedure.
Common Mistakes to Avoid Before Visiting Cherrybrook Medical Centre
- Do not assume procedures are bulk billed; the clinic says all GP procedures incur a non-rebated out-of-pocket fee.
- Do not assume every vaccine is free; some vaccinations and private flu shots may have out-of-pocket fees.
- Do not book a 10-minute appointment for multiple issues, mental health, skin checks, complex results or detailed paperwork.
- Do not forget the 2-hour cancellation rule; Did Not Attend charges apply if you miss or cancel too late.
- Do not expect test results to be given over the phone except under special circumstances.
- Do not request referrals or prescriptions without an appointment.
- Do not arrive for ultrasound without your imaging request form or preparation instructions.
- Do not use routine booking, contact forms or email for emergency symptoms.
Cherrybrook Medical Centre vs Similar Local GP Search Results
Several search results can look similar around Cherrybrook and the Hills District. This page is about Cherrybrook Medical Centre at Cherrybrook Village, phone (02) 9484 5676. Before booking, match the clinic name, phone number, booking link and address.
Nearby Medical Centre Guides for NSW Patients
Use these related medicalcentre-au.org guides if Cherrybrook Medical Centre is not the right location or if you are comparing broader NSW GP options. Useful internal links should help patients compare phone, address, booking method, bulk billing, opening hours and appointment preparation.
How This Cherrybrook Medical Centre Guide Was Checked
This guide was built from official and trusted sources, including Cherrybrook Medical Centre’s official website, About/Fees page, Contact page, Services page, Healthdirect listing and HotDoc booking listing. The article prioritises official clinic information where sources differ and uses cautious wording for public holidays, shop-tenancy labels, procedure fees, vaccine fees and allied health pricing.
Clinic billing, doctor rosters, appointment availability, public holiday hours, after-hours arrangements, pathology collection times, imaging availability, vaccine stock and service availability can change. Always confirm final details directly with Cherrybrook Medical Centre before travelling or relying on fee information.
Accuracy note: this page includes the official 2-hour cancellation rule and the confirmed “Did Not Attend charges apply” wording, but avoids inventing a fixed DNA fee amount because the checked official page did not publish one.
FAQ — Cherrybrook Medical Centre Common Questions
What is Cherrybrook Medical Centre phone number?
The main phone number is (02) 9484 5676. The official fax number is (02) 9484 8181.
Where is Cherrybrook Medical Centre located?
The official clinic site lists Shop T05, Cherrybrook Village, Cherrybrook NSW 2126. Healthdirect-style listings may show the broader shopping village address as 41–47 Shepherds Drive, Cherrybrook NSW 2126.
What are Cherrybrook Medical Centre opening hours?
The official site lists Monday to Friday 8:00am–8:30pm and Saturday to Sunday 9:00am–4:30pm. Hours can change depending on doctor availability and public holiday hours may differ.
Does Cherrybrook Medical Centre bulk bill?
Yes. The clinic says it is fully bulk billing for patients with a valid Medicare card. Patients without a valid Medicare card may incur out-of-pocket fees.
Can I book Cherrybrook Medical Centre online?
Yes. The official website links to HotDoc for online bookings. You can also call reception on (02) 9484 5676.
Does Cherrybrook Medical Centre charge for procedures?
Yes. The official fees information says all procedures with all GPs incur a non-rebated out-of-pocket fee determined by the nurse and/or GP.
What is Cherrybrook Medical Centre cancellation rule?
The clinic asks patients to give at least two hours’ notice to cancel. If you do not give two hours’ notice or do not attend, Did Not Attend charges apply.
What is Cherrybrook Medical Centre after-hours number?
The clinic says to call 13SICK / 13 74 25 for less urgent after-hours service. For emergencies, call 000 or attend the nearest Emergency Department.
Does Cherrybrook Medical Centre give test results over the phone?
The clinic says test results cannot be provided over the phone except under special circumstances. Non-urgent recalls may be sent by SMS to alert patients to book follow-up.
Does Cherrybrook Medical Centre have pathology?
Yes. The services page lists Laverty Pathology, with weekday, Saturday and Sunday collection hours shown on the clinic page. Check current hours before attending.
Does Cherrybrook Medical Centre offer ultrasound?
The services page lists View Medical Imaging as a bulk-billed ultrasound imaging service, with some private billing and workers compensation claim arrangements also mentioned.
What should I bring to Cherrybrook Medical Centre?
Bring your Medicare card, photo ID if requested, medication list, allergies, recent results, referral documents, imaging request forms and a payment method in case private fees apply.
Is Cherrybrook Medical Centre a good Cherrybrook GP near me?
It may be suitable if you live or work near Cherrybrook, West Pennant Hills, Castle Hill, Pennant Hills, Dural, Glenhaven or Beecroft and need a 7-day bulk billing GP clinic. Confirm appointment availability before travelling.
What should I do in a medical emergency?
Call 000 for life-threatening symptoms such as chest pain, breathing difficulty, stroke symptoms, collapse, severe bleeding, major injury or sudden serious deterioration.
Official Sources & Patient Disclaimer
This page is an independent patient guide for medicalcentre-au.org. It is not the official website of Cherrybrook Medical Centre, HotDoc, Healthdirect, 13SICK, Medicare, Services Australia, NSW Health, Laverty Pathology, View Medical Imaging or any emergency service. It does not provide medical diagnosis, treatment advice, emergency advice or billing advice.
Official and trusted sources checked before writing include Cherrybrook Medical Centre’s official website, About/Fees page, Contact page, Services page, Healthdirect listing and HotDoc booking listing. Always use official sources for current fees, appointment availability, doctor rosters, public holiday hours and service changes.
Use official sources for booking, fee confirmation and urgent health guidance.
Official Clinic Website HotDoc Booking Healthdirect