Hastings Family Medical Centre: HotDoc Book, Hours & GP 2026

Independent patient guide · Hastings VIC · 2026

Hastings Family Medical Centre: HotDoc Book, Hours & GP Guide

This guide focuses on Hastings Family Medical Centre at 9 Queen Street, Hastings VIC 3915. It helps you book the right GP appointment, check current hours, understand mixed billing, prepare new-patient ID, and avoid wrong walk-in assumptions.

Important: the official pages show some older/conflicting hour statements, so this page uses the detailed patient-information hours first and tells you when to call before travelling.

Phone (03) 5972 8000 Reception and booking questions
Address 9 Queen Street Hastings VIC 3915
Online booking Official Book Online Use official booking first; HotDoc may also appear in search
Billing Mixed billing Saturday/public holidays private from 1 Oct 2025
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Emergency rule: call 000 for chest pain, severe breathing difficulty, stroke signs, collapse, serious injury, heavy bleeding, seizure, poisoning, severe allergic reaction, or any symptom that feels life-threatening.
Fast patient answer

Quick Answer: How Do You Book Hastings Family Medical Centre?

Best route Book online or call Use the official Book Online page for GP bookings. Call if booking type, fee, walk-in access or urgency is unclear.
Phone (03) 5972 8000 Use for same-day questions, fees, long consults, test results, home visit requests and appointment changes.
New patients Welcome, with ID The FAQ says new patients are accepted and 3 current ID points may be checked.
Walk-ins Do not assume The FAQ says walk-ins are not accepted until further notice; call before attending without a booking.
Booking-platform clarity: the official appointment page is the safest booking link to use. If HotDoc, Healthengine or another booking widget appears in search, confirm the clinic name, address and phone before entering patient details.
Clickable micro-steps

How to Book Hastings Family Medical Centre Online

Use online booking for routine GP appointments when the appointment type is clear. Call reception for long consults, multiple issues, children, telehealth eligibility, scripts, procedures, test results, home visits, Saturday/public holiday fee questions or urgent symptoms.

Open the official booking page. Start with the clinic’s official Book Online page so you do not land on the wrong Hastings clinic.
Select GP Bookings. The official appointment page shows GP Bookings plus vaccine/testing options. Choose GP Bookings for a normal doctor appointment.
Choose the right appointment length. Standard appointments are 10 minutes. If you have multiple problems, forms, mental health, complex history, or need more time, request a longer consultation.
Match patient type and details. New patients should allow time for registration and ID checks. Existing patients should use the same details held by the clinic.
Check fee timing. After 6pm weekdays, Saturday and public holiday appointments can have different private fees and rebates.
Confirm before travelling if unsure. Phone reception if your booking is urgent, pending, after-hours, Saturday, public holiday, or not clearly confirmed.

Booking script: “Hi, I’m booking Hastings Family Medical Centre at 9 Queen Street. Should I book a short, standard, long or extended consult, and will this appointment be bulk billed or privately charged?”

Hours without fake certainty

Hastings Family Medical Centre Opening Hours

The detailed patient-information page lists the hours below. Because other official/public snippets show different older/general hour statements, call before travelling on evenings, Saturdays, Sundays and public holidays.

Monday
8am–10pm
Tuesday
8am–10pm
Wednesday
8am–10pm
Thursday
8am–10pm
Friday
8am–10pm
Saturday
8am–6pm
Sunday
Closed
Weekdays 8am–10pm listed After 6pm weekday consults have separate fee rows in the fee table.
Saturday 8am–6pm listed All Saturday consultations are charged privately from 1 October 2025.
Sunday Closed listed Use Healthdirect or emergency services depending on symptoms.
Best practice: if Google, Healthdirect, the clinic homepage or an older FAQ shows a different hour, treat it as a “call first” signal, not a reason to travel without confirmation.
Fees users actually search for

Fees, Bulk Billing and Out-of-Pocket Costs

Hastings Family Medical Centre is a mixed billing clinic. The patient-information page says all fees are payable on the day, the clinic does not accept cash, and all consultations are charged privately on Saturdays and public holidays from 1 October 2025.

Bulk billing eligibility Pensioner, HCC, under 16 Bulk billing is listed for current Pensioner Concession Card holders, Health Care Card holders and children under 16.
Saturday / public holiday Private fees apply Do not assume bulk billing on Saturday or public holidays.
Cancellation risk $45–$85 Missed appointments or cancellation with less than 1 hour’s notice may attract a fee.

In-Clinic Consultation Fee Guide

Consult type Normal cost After 6pm weekday / 8am–1pm Saturday Public holiday / after 1pm Saturday Best use
Short
Brief issue
$80
Rebate $20.05
OOP $59.95
$90
Rebate $20.05
OOP $69.95
$103.75
Rebate $33.80
OOP $69.95
Very brief single issue only.
Standard 10 mins
Most common
$95
Rebate $43.90
OOP $51.10
$105
Rebate $43.90
OOP $61.10
$118.25
Rebate $57.15
OOP $61.10
One routine GP issue, script review, certificate or simple follow-up.
Long 20–40 mins
More time
$135
Rebate $84.90
OOP $51.10
$145
Rebate $84.90
OOP $60.10
$158.10
Rebate $98.00
OOP $60.10
Multiple issues, mental health, chronic care or complex history.
Extended 45 mins+
Complex
$175
Rebate $125.10
OOP $49.90
$185
Rebate $125.10
OOP $59.90
$197.30
Rebate $137.40
OOP $59.90
Book only when reception confirms this is the right item.

Other Listed Costs

Telehealth $71.15 / $95 / $136 Short, standard and long telehealth rows are listed. Long telehealth is MyMedicare registered only.
Vaccines Flu $20 · Boostrix $55 · ADT $15 Ask reception if vaccine stock, eligibility or appointment type matters.
Dressings $10 / $20 / $30 Basic, moderate and complex dressing fees are listed.
Procedure warning: skin biopsies, excisions, Implanon/Mirena insertions or removals and some other procedures may incur a private fee. Ask before the procedure day.
Interactive route helper

Book Online, Call Reception, Telehealth or 000?

This tool does not diagnose. It helps patients choose the safest next action for Hastings Family Medical Centre based on timing, appointment type and billing risk.

Choose the options above. Your booking, fee and safety guidance will appear here.
New patient checklist

New Patients: What to Know Before Booking

Accepted? New patients welcome The clinic says new patients are welcome, but always check current appointment availability.
ID check 3 points of ID Examples listed include Medicare card, driver licence, HCC, pension card, keycard or passport.
Arrive early Registration time New patients should arrive a few minutes early to complete registration paperwork.
Medicare card
Needed for Medicare rebates and bulk-billing eligibility checks.
Photo ID
Driver licence or passport helps registration.
Concession card
Bring Pensioner Concession Card or Health Care Card if eligible.
Payment card
Clinic says fees are payable on the day and cash is not accepted.
Medication list
Include dose, allergies and recent medicine changes.
Previous results
Bring pathology, imaging, hospital letters or specialist notes.
Service-by-service route

Services and Appointment Types at Hastings Family Medical Centre

Use the correct appointment type so the doctor has enough time and reception can explain fees before you attend.

Need Best booking route Ask this before attending
Routine GP issue Official online booking or phone Is a standard 10-minute appointment enough?
Multiple issues or mental health Call or choose long/extended consult Should I book 20–40 minutes or 45+ minutes?
Telehealth Book only if eligible / available Have I attended the clinic in the past 12 months for Medicare rebate eligibility?
Test results Book follow-up appointment Are my blood test/radiology results back? Most tests are expected in 2–3 days.
Skin biopsy, excision or procedure Call reception first What is the private fee and how long should I book?
Implanon or Mirena Call reception first Do I need a prior consult and what private fee applies?
Vaccines Call or choose vaccine booking route Is vaccine stock available and what cost applies?
Home visit Call reception Is a home visit possible, what fee applies, and is clinic attendance safer?

Appointment-type script: “I need help with [issue]. Is this a short, standard, long, extended, telehealth, procedure, vaccine or home-visit appointment, and what fee applies?”

GP selection shortcut

Hastings Family Medical Centre Doctors

The official team page encourages patients to find one or two doctors they feel comfortable with and to request the doctor of choice when booking. It lists GP profiles including Dr Joseph Elujoba, Dr Bradley Hull, Dr Joel Tai, Dr Fatima Farighi, Dr Derek Reinecke, Dr Amitavh Chowdhury, Dr Aika Tio, Dr Kelly Gibbs, Dr James Lee, Dr Syed Raza, Dr Shahana Rahman, Dr Sharmila Rajaintharan, Dr James Teah and Dr Gerald Tong.

Want continuity? Choose 1–2 regular GPs This helps the GP know your history and make better ongoing-care decisions.
Need a specific doctor? Request by name Use the official team page or booking system to check availability.
Need urgent help? Tell reception The clinic asks patients to let reception know if the condition is urgent.
Common hidden questions

Telehealth, Test Results and Calling Your Doctor

Telehealth cost Eligible patients may be bulk billed FAQ says eligible telehealth patients may be bulk billed; no Medicare card means a private fee can apply.
Telehealth equipment Normal phone is enough The FAQ says a normal phone is suitable for telehealth.
Test results Book follow-up Most tests are expected in 2–3 days; the clinic recommends booking follow-up when the test is done.
Doctor phone messages: the clinic says you may contact your doctor by telephone during normal surgery hours; a message will be taken and passed on. Emergency calls are put through straight away.
Location and arrival

Address, Contact Details and Map

Address 9 Queen Street Hastings VIC 3915
Phone / fax (03) 5972 8000 Fax: (03) 5972 8001
Email hastings.mc@compassmedicalgroup.com.au Use phone for urgent clinical or same-day questions.
Avoid these mistakes

Common Mistakes Before Booking

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Assuming walk-ins are accepted even though the FAQ says no walk-ins until further notice.
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Booking a standard 10-minute appointment for multiple issues, mental health, complex forms or procedures.
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Assuming Saturday or public holiday appointments are bulk billed after the October 2025 fee change.
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Forgetting the clinic does not accept cash for payable fees.
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Waiting for test results without booking the recommended follow-up appointment.
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Using GP booking instead of 000 for chest pain, breathing difficulty or other emergency symptoms.
Official links after useful details

Official Sources and Clickable Actions

Official website

Use for clinic overview, team links and current clinic navigation.

Open official website
Official contact page

Use for phone, fax, address, email and map details.

Open contact page
Official patient information

Use for hours, fees, telehealth, test results, bulk billing eligibility and cancellation policy.

Open patient information
Official booking page

Use for GP bookings, vaccine booking routes and online appointment access.

Open official booking
Official doctor/team page

Use to choose a regular GP and view doctor profiles.

Open doctor list
FAQ page

Use for new-patient ID, telehealth, walk-in and emergency-route notes.

Open FAQ
FAQ

FAQ: Hastings Family Medical Centre HotDoc Booking, Hours and GP Care

What is Hastings Family Medical Centre phone number?

Call (03) 5972 8000 for Hastings Family Medical Centre reception and appointment questions.

Where is Hastings Family Medical Centre located?

The clinic is located at 9 Queen Street, Hastings VIC 3915.

How do I book Hastings Family Medical Centre online?

Use the official Book Online page first. It shows GP Bookings and vaccine-related booking options. If HotDoc or Healthengine appears in search, confirm the clinic name, address and phone before entering patient details.

Does Hastings Family Medical Centre use HotDoc?

HotDoc listings may appear in search for individual practitioners, but the clinic’s official appointment page is the safest starting point. Use official Book Online or call reception if unsure.

What are Hastings Family Medical Centre opening hours?

The detailed patient-information page lists 8am–10pm Monday to Friday, 8am–6pm Saturday, and Sunday closed. Because official/public pages show some hour conflicts, call before travelling, especially on evenings, Saturdays, Sundays and public holidays.

Is Hastings Family Medical Centre open Sunday?

The detailed patient-information page lists Sunday as closed. Call ahead if any public listing shows different Sunday information.

Does Hastings Family Medical Centre bulk bill?

Hastings Family Medical Centre is a mixed billing clinic. Bulk billing is listed for current Pensioner Concession Card holders, current Health Care Card holders and children under 16. Saturday and public holiday consultations are charged privately from 1 October 2025.

How much is a standard GP consultation?

The fee table lists a standard 10-minute in-clinic consultation at $95 with a Medicare rebate of $43.90 and out-of-pocket cost of $51.10. After 6pm weekdays and Saturday/public holiday fee rows differ.

Are new patients accepted?

Yes. The clinic says new patients are welcome and that 3 points of current ID may be checked, such as Medicare card, driver licence, Health Care Card, pension card, keycard or passport.

Can I walk in without an appointment?

The FAQ says walk-ins are not accepted until further notice. Call before attending without a booking. For emergency symptoms, call 000 instead of presenting to the clinic.

How long is a standard appointment?

The clinic says standard appointments are 10 minutes. If you have multiple issues or need more time, request a longer consultation when booking.

When should I follow up test results?

The clinic says most tests are ready within 2–3 days and recommends booking a follow-up when you have the test done.

What is the cancellation fee?

Patients who miss an appointment or cancel with less than 1 hour’s notice may be charged a fee between $45 and $85, depending on appointment type and duration.

What should I bring to my appointment?

Bring Medicare card, concession card if relevant, photo ID, payment card, medication list, allergies, previous results, referrals and your booking confirmation.

Final Patient Summary

Hastings Family Medical Centre is at 9 Queen Street, Hastings VIC 3915. Call (03) 5972 8000 or use the official online booking page for routine GP bookings.

Use the detailed patient-information hours as your planning base: 8am–10pm Monday–Friday, 8am–6pm Saturday, Sunday closed. Call before travelling if a public listing shows different hours, if you need a Saturday/public holiday appointment, or if your appointment type may involve a private fee.