Carnegie Medical Centre 2026: GP Telehealth, Bulk Billing

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Independent patient guide · Carnegie VIC · 2026

Carnegie Medical Centre: GP Telehealth, Doctors, Fees & Bulk Billing Reality

Carnegie Medical Centre is at 232 Koornang Road, Carnegie VIC 3163. This guide helps patients book the right GP appointment, understand telehealth limits, avoid billing surprises, check doctor names, and know when to call instead of using online booking.

The most important answer: Carnegie Medical Centre is a private billing clinic. Some existing pensioners may be bulk billed by some doctors, Health Care Card holders may pay reduced fees, and telehealth may not be bulk billed.

Address 232 Koornang Rd Carnegie VIC 3163
Phone 03 9568 5300 Reception, fees, results and appointments
Telehealth Some cases only Call first; may no longer be bulk billed
Billing Private billing Discounts and limited bulk billing only
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Emergency rule: call 000 for chest pain, stroke signs, severe breathing difficulty, collapse, serious injury, heavy bleeding, severe allergic reaction, poisoning, seizure or any symptom that feels life-threatening.
Fast patient answer

Quick Answer: What Should You Do First?

Routine GP Book on HotDoc Good for a standard appointment with one clear issue.
Telehealth Call first Available in some circumstances and may no longer be bulk billed.
Bulk billing Not guaranteed Private billing clinic; existing pensioners may be bulk billed by some doctors.
After hours 13SICK Call 13 7425 for National Home Doctor Service; emergencies call 000.
Call 03 9568 5300 Book on HotDoc Official Website
Do not make this article say “bulk billing clinic.” The official patient information page says Carnegie Medical Centre is privately billing. Better answer: “private billing with limited bulk billing/discount pathways for specific patients and doctors.”
Avoid wrong clinic confusion

Which Carnegie Medical Centre Is This?

There are multiple GP clinics in Carnegie and on Koornang Road. The official contact page says this Carnegie Medical Centre is at 232 Koornang Road and is not in Carnegie Central shopping centre.

Clinic name users may see Address clue Billing/search clue Action
Carnegie Medical Centre
This article focus		 232 Koornang Road, Carnegie VIC 3163 Fees apply/private billing signal Use the official site and HotDoc link in this article.
Carnegie Central Medical Clinic
Different clinic		 Carnegie Central, Level 2, 2 Koornang Road Different address and clinic Do not copy hours or fees from 232 Koornang Road.
Carnegie Family Clinic
Different clinic		 165–167 Koornang Road Healthdirect may show bulk-billing-only for this different clinic Do not treat that as Carnegie Medical Centre’s billing policy.
Trust check before publishing: always match name + address + phone. For this page: Carnegie Medical Centre, 232 Koornang Road, phone 03 9568 5300.
Telehealth truth

Carnegie Medical Centre Telehealth: When to Call First

The official homepage says telehealth consultations are still available in some circumstances, and also warns that telehealth may no longer be bulk billed. It also tells patients with fever, cough, cold, sore throat, runny nose or shortness of breath not to come into the clinic before calling.

Use telehealth for Doctor-approved cases Call reception and ask if your issue can be handled by phone/video instead of face to face.
Do not assume Bulk-billed telehealth The official notice says telehealth may no longer be bulk billed.
Respiratory symptoms Phone before entering Call first if you have fever, cough, cold symptoms, sore throat, runny nose or shortness of breath.
Call the clinic. Tell reception your symptoms and ask whether telehealth is appropriate.
Call 03 9568 5300
Ask the billing question. Say: “Will this telehealth appointment be privately billed, reduced-fee, or bulk billed by my doctor?”
Keep your phone ready. Have Medicare card, payment card, medication list, symptoms timeline and pharmacy details ready.

Telehealth phone script: “Hi, I have symptoms and I’m not sure if I should come in. Can I book telehealth with Carnegie Medical Centre, is it suitable for my issue, and what fee or Medicare rebate applies?”

Clickable booking micro-steps

How to Book Carnegie Medical Centre Without Choosing the Wrong Appointment

Use HotDoc for simple GP appointments. Both new and existing patients can use the online booking system for suitable appointment types.
Open HotDoc Booking
Call reception for specific appointment types. Call for Mental Health Care Plan, Mental Health Care Plan Review, Health Assessment 70+, Health Assessment 45–49, extended consult, Diabetes Review Clinic, and nurse appointments including childhood immunisations.
Call Reception
Choose a longer appointment if needed. Book longer time when you have 2 or more issues, more than one family member, paperwork, mental health, diabetes review or complex symptoms.
Ask about private fees before confirming. Full payment is required at the time of consultation, and prices can change without notice.
Cancel early if you cannot attend. A $50 non-attendance fee may apply if you miss or cancel less than 2 hours before the appointment.
Best booking rule: online is fine for one routine issue; phone is safer for telehealth, mental health plans, health assessments, diabetes clinic, nurse appointments, child immunisations, skin procedures, travel vaccines, scripts/referrals without attendance, or any cost-sensitive visit.
Fees and bulk-bill clarity

Does Carnegie Medical Centre Bulk Bill?

Short answer: Carnegie Medical Centre is a private billing clinic. Existing pensioners may be bulk billed by some doctors, Centrelink Health Care Card holders are charged a reduced rate, and Commonwealth Seniors Health Card holders are charged private rates.

Billing / service Official fee signal Patient action
Private standard consult $100 clinic fee listed for item 23. Bring payment card and Medicare card for rebate processing.
Private long consult $155 clinic fee listed for item 36. Choose this if you have several issues or complex needs.
Private prolonged consult $195 clinic fee listed for item 44. Call reception before booking online.
Mental Health Care Plan $190 listed for item 2717. Must be booked through reception.
Mental Health Care Plan Review $155 listed for item 2712. Must be booked through reception.
Existing pensioners Existing pensioners may be bulk billed by some doctors. Ask if your chosen doctor bulk bills existing pensioners.
Health Care Card holders Reduced fees: standard $85, long $130, prolonged $160. Bring Centrelink Health Care Card and confirm current fee.
New patients with valid pensioner concession card Reduced fees listed: standard $75, long $125, prolonged $155. Bring valid pensioner concession card and Medicare card.
After-hours / Saturday morning Cannot be bulk billed and incurs an after-hours surcharge. Ask the fee before booking Saturday or after 6pm Wednesday.
Scripts and referrals without attendance $20 prescription fee and $30 referral fee may apply in some circumstances. Usually book an appointment; call only if seen in the last 3 months.
Bulk-bill keyword answer: do not tell searchers “Carnegie Medical Centre bulk bills everyone.” Correct wording is: private billing clinic with limited bulk-billing/reduced-fee exceptions.
Official Patient Information / Fees Services Australia Bulk Billing Healthdirect Bulk Billing Guide
Hours and when to call

Carnegie Medical Centre Opening Hours

The official homepage lists Monday, Tuesday and Thursday 8:30am–6pm, Wednesday 8:30am–7:30pm, Friday 8:30am–5:30pm and Saturday 9am–12pm. The contact page also says consulting times may change, so call before travelling.

Monday
8:30am–6pm
Tuesday
8:30am–6pm
Wednesday
8:30am–7:30pm
Thursday
8:30am–6pm
Friday
8:30am–5:30pm
Saturday
9am–12pm
Sunday
Closed / not listed
Best call time Weekday morning Best for appointment type, fees, forms, telehealth and test-result questions.
Wednesday evening After-hours surcharge risk After 6pm on Wednesday cannot be bulk billed and surcharge applies.
Saturday No bulk billing Saturday morning appointments cannot be bulk billed.
Doctor list

Carnegie Medical Centre Doctors Listed Online

The official team page lists these doctors. Availability can change, so use HotDoc or call reception before choosing a practitioner.

GP DoctorDr Mark LipzkerView profile or book via clinic/HotDoc.
GP DoctorDr Niroshe AmarasekeraView profile or book via clinic/HotDoc.
GP DoctorDr Korina GalatisView profile or book via clinic/HotDoc.
GP DoctorDr Kelly HuangView profile or book via clinic/HotDoc.
GP DoctorDr Laurence ElderView profile or book via clinic/HotDoc.
GP DoctorDr Marita CarmanView profile or book via clinic/HotDoc.
GP DoctorDr Emily RodrigoView profile or book via clinic/HotDoc.
GP DoctorDr Jacinta FrawleyView profile or book via clinic/HotDoc.
GP DoctorDr Sambit PatraView profile or book via clinic/HotDoc.
See Current Doctor Times Official Team Page Ask Reception Which GP Fits
Interactive booking helper

Book Online, Call, Telehealth or After-Hours?

This tool is not medical advice. It helps choose the admin path based on appointment type, billing and urgency.

Choose the options above. Your booking and fee guidance will appear here.
Services and appointment type

Services at Carnegie Medical Centre

The official services page lists a wide range of general practice care. The useful patient question is not “do they offer it?” but “which booking path and fee applies?”

Standard GP General practice One clear illness, follow-up, certificate, simple referral or medication review. HotDoc suitable
Women’s / men’s health GP appointment Ask for longer time if multiple issues or screening questions are involved. Long consult possible
Diabetes Diabetes clinic / review Official booking rules say call reception for Diabetes Review Clinic. Call first
Asthma / chronic care Management plans Book longer time if you need plan review, medication changes or multiple concerns. Ask appointment length
Skin cancer Checks and removal Skin consultations and procedures have separate fees and gap amounts. Fee check first
Childhood immunisations Nurse appointment Usually booked with nursing staff; new child patients may need doctor appointment first. Call reception
Travel medicine Travel vaccines Accredited Yellow Fever centre; vaccines available for most destinations. Plan early
Sexual health STD / STI checks Regular check-ups are sensible when sexually active or changing partners. GP path
Nursing Wound care and immunisations Practice nurses provide immunisations, wound care and related services. Book correctly
Procedure cost warning

Skin Checks and Procedure Fees: Do Not Book Blindly

Skin / procedure item Official fee signal What to book
Simple spot check $95 clinic fee, $41.40 Medicare rebate, $53.60 gap listed. Book a standard appointment, maximum 3 spots.
Comprehensive skin check $175 clinic fee, $80.10 Medicare rebate, $94.90 gap listed. Book a long appointment for head-to-toe examination.
Follow-up skin/wound review within 6 weeks For Medicare eligible patients, these follow-up appointments are listed as bulk billed. Confirm it is within the follow-up window.
Punch or shave biopsy $100 clinic fee, $48 rebate, $51.10 gap listed. Call first and confirm procedure appointment.
Skin excision or excisional biopsy $160–$300 clinic fee; rebate and gap vary. Ask for estimate; final out-of-pocket may depend on pathology.
Cyst excision $180–$230 clinic fee; approximate $75 gap listed. Call for cost and appointment length.
Urgent laceration/abscess/foreign body procedure $95–$225 clinic fee; $50–$105 gap listed. Call the clinic; use 000 if serious injury or heavy bleeding.
Important: the clinic says skin procedure costs can be complicated because Medicare rebates vary by body location, lesion size, procedure type and pathology result. The final out-of-pocket fee may be confirmed after pathology results.
New patient checklist

New Patients: What to Bring and What to Ask

Carnegie Medical Centre welcomes new patients. The clinic says new patients can bring registration and medical history forms on the appointment day, and reception can arrange medical-record transfer from a previous practice.

✓
Medicare card
Needed for rebate processing and eligibility checks.
✓
Payment card
Full payment is required at the time of consultation.
✓
Health Care Card / pension card
Needed if asking about reduced fee or pensioner billing.
✓
Medication list
Include current medicines, doses, allergies and recent changes.
✓
Old clinic details
Reception can help arrange medical-record transfer.
✓
Forms
Download registration, medical history or transfer forms from the patient information page.
Open Patient Information / Forms Book First Appointment Call Before First Visit
Results, scripts and records

Results, Repeat Scripts, Referrals and Medical Records

Test results Patient must follow up The clinic says patients are responsible for following up results and may be asked to make a review appointment.
Results phone window Weekdays 2pm–3pm Some results may be available by calling nurses during this window.
Typical timing About 3 days The clinic says results are usually available 3 days after the test.
Task Official rule Best action
Repeat prescription Appointment should be made for repeat prescriptions. Book GP appointment; if seen in last 3 months, call to discuss.
Specialist referral Appointment should be made for repeat/specialist referrals. Book before the specialist visit; referral fees may apply in some cases.
Prescription without appointment $20 fee may be applicable in some circumstances. Call reception only if you have consulted recently and cannot attend.
Referral without appointment $30 fee may be applicable in some circumstances. Ask reception whether this is allowed for your situation.
Medical-record transfer $20 per person or $30 per family, paid before records are released. Allow up to 14 days for transfer.
After-hours route

After-Hours Help and When to Use 000

Emergency 000 Life-threatening symptoms, serious injury, heavy bleeding or severe breathing difficulty.
After-hours GP 13SICK / 13 7425 The clinic lists National Home Doctor Service for after-hours medical attention.
Health advice 1800 022 222 Healthdirect nurse advice if you are unsure and symptoms are not life-threatening.
Call 000 Call 13SICK Call Healthdirect 1800 022 222
Location and arrival

Address, Parking, Access and Map

Correct address 232 Koornang Road Carnegie VIC 3163; not Carnegie Central shopping centre.
Parking/access Street parking + disabled access Official about page mentions free street car parking and disabled access.
Nearby services Pathology across the road The clinic says pharmacies are nearby and imaging facilities are close to the clinic.
Contact details: phone 03 9568 5300, fax 03 9563 0299, email reception@carnegiemedicalcentre.com.
Avoid these mistakes

Common Mistakes Before Booking

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Assuming telehealth is automatically bulk billed.
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Calling it a full bulk-billing clinic when official policy says private billing.
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Booking mental health plans, diabetes clinic, health assessments or nurse immunisations online when reception should book them.
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Using Carnegie Central clinic details for Carnegie Medical Centre at 232 Koornang Road.
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Booking skin checks or procedures without checking gap fees.
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Expecting child results over the phone after age 16 without patient consent recorded.
Official links after useful answers

Official Sources and Action Links

Use these links after reading the practical answer above, so you know exactly what to verify.

Official Carnegie Medical Centre website

Best source for address, phone, hours, telehealth notice, clinic overview and booking path.

Open official website
Official patient information / fees

Best source for private billing, pensioner/HCC rules, fees, scripts, referrals, results and procedure fees.

Open patient information
Official appointments page

Best source for HotDoc, phone-only appointment types and new-patient booking instructions.

Open appointments page
HotDoc booking

Use for current doctor availability and routine online appointment booking.

Open HotDoc
Official team page

Use to verify current doctors and nurse names before publishing updates.

Open team page
Healthdirect GP search

Use to cross-check nearby clinic confusion, fees-apply signals and accessibility information.

Open Healthdirect search
FAQ

FAQ: Carnegie Medical Centre Telehealth, Bulk Billing, Doctors and Hours

What is Carnegie Medical Centre phone number?

The phone number listed for Carnegie Medical Centre is 03 9568 5300. The fax number is 03 9563 0299.

Where is Carnegie Medical Centre located?

Carnegie Medical Centre is located at 232 Koornang Road, Carnegie VIC 3163. The official contact page says it is not in Carnegie Central shopping centre.

What are Carnegie Medical Centre opening hours?

The official homepage lists Monday, Tuesday and Thursday 8:30am–6pm, Wednesday 8:30am–7:30pm, Friday 8:30am–5:30pm and Saturday 9am–12pm. Consulting times may change, so call before visiting.

Does Carnegie Medical Centre bulk bill?

Carnegie Medical Centre is a private billing clinic. Existing pensioners may be bulk billed by some doctors, Health Care Card holders are charged a reduced fee, and Saturday morning or Wednesday after-hours appointments cannot be bulk billed.

Is Carnegie Medical Centre telehealth bulk billed?

Do not assume telehealth is bulk billed. The official homepage says telehealth consultations are available in some circumstances and telehealth may no longer be bulk billed.

How do I book Carnegie Medical Centre online?

Use the HotDoc booking page for routine GP appointments. Call reception for Mental Health Care Plans, reviews, health assessments, extended consultations, Diabetes Review Clinic and nurse appointments including childhood immunisations.

Does Carnegie Medical Centre accept new patients?

Yes. The clinic says it welcomes new patients. New patients can bring patient registration and medical history forms and can ask reception about transferring records from a previous medical practice.

Which doctors work at Carnegie Medical Centre?

The official team page lists doctors including Dr Mark Lipzker, Dr Niroshe Amarasekera, Dr Korina Galatis, Dr Kelly Huang, Dr Laurence Elder, Dr Marita Carman, Dr Emily Rodrigo, Dr Jacinta Frawley and Dr Sambit Patra. Availability can change.

What services does Carnegie Medical Centre provide?

Services listed include women’s health, men’s health, diabetes clinic, asthma management, skin cancer examination and removal, complete health checks, shared antenatal care, paediatrics, geriatric medicine, palliative care, childhood immunisations, travel medicine, nursing services, wound management, sports medicine, mental health, STD checks, family planning and Implanon insertion/removal.

How much is a standard consultation?

The official patient information page lists a private standard consultation at $100. Prices are subject to change without notice, so ask reception for the current fee and Medicare rebate before booking.

How do I get test results?

The clinic says patients are responsible for following up results. Some results may be available by talking to nurses on weekdays between 2pm and 3pm by calling 03 9568 5300. Results are usually available about 3 days after the test.

Do I need an appointment for scripts or referrals?

Yes. The clinic policy says an appointment must be made for repeat prescriptions and referrals. In some circumstances, a $20 prescription fee or $30 referral fee may apply.

What is the missed appointment fee?

A $50 non-attendance fee may apply if you fail to attend or cancel less than 2 hours before your appointment.

Does Carnegie Medical Centre do childhood immunisations?

Yes. Childhood immunisations are usually booked with nursing staff. If the child is not an existing patient, the clinic says to book a doctor appointment first and then a nurse vaccination appointment.

What should I do after hours?

For after-hours medical attention, the clinic lists National Home Doctor Service on 13SICK / 13 7425. For emergencies, call 000.

Final Patient Summary

Carnegie Medical Centre is at 232 Koornang Road, Carnegie VIC 3163. Call 03 9568 5300 or use HotDoc for routine booking. It is a private billing clinic, so ask about fees before booking if cost matters.

Telehealth is available only in some circumstances and may not be bulk billed. Call first for respiratory symptoms, mental health plans, health assessments, diabetes clinic, nurse immunisations, skin procedures, repeat scripts/referrals, test results or any appointment where the fee is unclear.

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