Candlewood Medical Centre 2026: Book GP Visit & Bulk Bill

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Independent patient guide · Joondalup WA · 2026

Candlewood Medical Centre: Book a GP Visit, Check Bulk Billing, Fees, Hours & Directions

This independent guide helps patients identify the correct Candlewood Medical Centre, use the official booking pathway, call the clinic, understand mixed-billing conditions, and prepare for a GP visit at Unit 5, 45 Candlewood Boulevard, Joondalup WA.

The quick answer: use the official Candlewood website or Healthengine for routine online booking, or call 08 9300 0999 if the visit is urgent, complex, fee-sensitive, telehealth-related, a first visit, or likely to need a longer appointment.

Official Website Book on Healthengine Call Clinic View Directions
Clinic Candlewood Medical Centre Independent guide, not the clinic website
Address Unit 5 / 45 Candlewood Boulevard Joondalup WA · postcode differs across sources
Phone 08 9300 0999 Bookings, fee checks and appointment questions
Official hours Mon–Fri 8–7 · Sat 8–4 Sunday and public holidays closed
Emergency rule: call 000 now if the illness or injury is critical, life-threatening, or cannot safely wait for a GP appointment, online booking, after-hours service or nurse-advice call.
Fast patient answer

Quick Answer: How Do You Book Candlewood Medical Centre?

Routine GP visit Book on Healthengine Use the online booking profile for routine appointment types that are visible and available.
Complex visit Call reception Call for multiple issues, long consults, procedures, new-patient questions, translation support or unclear costs.
Telehealth Seen in last 12 months The official practice information says Medicare rebates for telephone/video consultations are only available for patients who attended the practice within the last 12 months.
Bulk billing Conditional only Bulk billing is not a universal promise. Eligibility depends on patient group, appointment type and timing.
Best one-line answer: for a normal GP visit, use Healthengine or call Candlewood Medical Centre on 08 9300 0999. For Saturday/Sunday fees, after-hours categories, telehealth, procedures, new-patient forms or longer consultations, call before confirming.
Clinic identity check

Which Candlewood Medical Centre Is This?

This page is about Candlewood Medical Centre in Joondalup, Western Australia. Use the full clinic name and street address when searching maps, booking a ride, confirming a referral, or checking a booking platform.

Street address Unit 5 / 45 Candlewood Boulevard The clinic website currently displays Joondalup WA 6072, while Healthengine formats the same clinic address as Joondalup WA 6027.
Main phone 08 9300 0999 Use for bookings, billing confirmation, forms, telehealth questions and appointment changes.
Fax 08 9300 0898 Listed on the official Candlewood contact page.
Postcode transparency: because the clinic’s own website and Healthengine show different postcodes for the same Candlewood Boulevard clinic, this article uses the verified street address in the body and schema without forcing an uncertain postcode. If the postcode matters for forms, mail, referrals or rideshare, call reception first.
Comparing nearby northern Perth GP options? If Candlewood is not convenient or you want to compare nearby clinic pathways, also check the Ocean Reef Medical Centre address and booking guide, the Sorrento Medical Centre WA mixed-billing guide, and the Key Largo Medical Centre bulk-billing guide for other northern Perth appointment and fee comparisons.
Booking micro-steps

How to Book a GP Visit Without Choosing the Wrong Appointment

Rule out emergency care first. If the problem may be life-threatening, call 000. Do not wait for online booking, routine reception opening, a callback or an after-hours fee category.
Call 000 Call healthdirect 1800 022 222
For a routine visible appointment, open Healthengine. Search for Candlewood Medical Centre, select the appointment type shown, choose the available practitioner or time if offered, review the booking details, and complete the confirmation according to Healthengine.
Open Healthengine Booking
Call reception when the appointment is not straightforward. Phone booking is safer for multiple concerns, counselling, procedures, medical checks, worker compensation forms, skin work, Mirena/IUD or Implanon questions, interpreter help, preferred doctor requests or unclear billing.
Call 08 9300 0999
Choose enough time. The practice says a standard appointment is up to 15 minutes and asks patients to book a longer consultation when more than one issue needs attention or counselling is involved.
Confirm the fee before you finalise. Ask whether your appointment is weekday, Saturday, after-hours, Sunday, telehealth, standard, long, extended, nurse practitioner, procedure or private billing.
Prepare documents. Bring Medicare card, concession/DVA card if relevant, payment card, photo ID for a first visit, medication list, allergies, referral letters, test results, vaccination records and any forms connected to the appointment.
Fee and bulk-billing clarity

Candlewood Medical Centre Fees, Medicare Rebates and Bulk Billing

Candlewood is best described as a mixed-billing or conditional bulk-billing practice. The official practice page lists bulk billing for children under 16 and concession card holders, but it also lists private billing for Saturday and Sunday categories. Healthengine adds that prices may vary between practitioners, so confirm your exact appointment cost before attending.

Weekday signal Children under 16 and concession card holders The official practice page lists bulk billing for these groups, including after-hours consultation wording.
Saturday warning Private billing only The official Saturday fee section says no bulk billing. Check practitioner-specific variation before booking.
Sunday warning Private billing only The official Sunday fee section is private billing only, while the contact page lists Sunday as closed.
Category Consult type Official fee Medicare rebate Gap Important note
Weekday Standard consultation up to 15 minutes $85.00 $41.40 $43.60 Bulk-billing eligibility depends on patient group and appointment type.
Weekday Long consultation 15 to 30 minutes $125.00 $80.10 $44.90 Use for more than one issue or counselling-style needs.
Weekday Extended consultation 30 to 45 minutes $165.00 $118.00 $47.00 Confirm length and fee before booking.
Saturday before 12pm Standard / Long / Extended $90 / $135 / $170 $41.40 / $80.10 / $118.00 $48.60 / $54.90 / $52.00 Official page says Saturday is private billing only and no bulk billing.
After hours Saturday after 12pm and after 8pm weekdays $100 / $175 / $200 $53.90 / $92.45 / $129.65 $46.10 / $82.55 / $70.35 Call if your appointment may fall into an after-hours category.
Sunday Standard / Long / Extended $100 / $175 / $200 $53.90 / $92.45 / $129.65 $46.10 / $82.55 / $70.35 Official fee page says private billing only; contact page says Sunday closed.
Weekday standard$85 fee · $41.40 rebate · $43.60 gap. Up to 15 minutes.
Weekday long$125 fee · $80.10 rebate · $44.90 gap. Use for more than one issue or counselling needs.
Weekday extended$165 fee · $118.00 rebate · $47.00 gap. Confirm before booking.
Saturday before 12pm$90 standard, $135 long, $170 extended on the official page. Private billing only.
After hours$100 standard, $175 long, $200 extended. Confirm if this category applies.
Sunday$100 standard, $175 long, $200 extended on the fee page, but the contact page lists Sunday closed.
Cancellation Cancel at least 2 hours before The official practice page says a $25 fee is charged for non-attendance without prior notice at the next appointment.
Medicare claim Ask about electronic claiming Services Australia explains that patients can claim a Medicare benefit after paying a doctor when the service is not bulk billed.
Fee conflict rule: if Healthengine, an old directory, or a search snippet shows different numbers from the clinic’s current official fee page, call 08 9300 0999 and ask what applies to your exact appointment.
Want to compare billing wording? For other WA examples where “bulk billing” depends on patient group, appointment type or day of visit, compare this page with the Illawarra Medical Centre mixed-billing guide and the Carousel Medical Centre booking and bulk-billing guide.
Official Fees & Practice Info Services Australia Medicare Claims Ask Reception About Fees
Check before travelling

Candlewood Medical Centre Opening Hours

Monday
8:00am–7:00pm
Tuesday
8:00am–7:00pm
Wednesday
8:00am–7:00pm
Thursday
8:00am–7:00pm
Friday
8:00am–7:00pm
Saturday
8:00am–4:00pm
Sunday
Closed
Public holidays
Closed
Before you travel: hours, doctor rosters and appointment availability can change. Use the official contact page or phone reception if your visit depends on same-day availability, Saturday timing or after-hours instructions.
Official Contact Page Confirm Today’s Hours
Choose the right care path

Services at Candlewood Medical Centre — What to Book and What to Call About

The official services and booking pages mention family medical care, medical checks, worker compensation, prescriptions, medical certificates, test-result follow-up, vaccinations, on-site pathology, skin checks, travel advice, selected procedures and allied-health connections. Availability and cost can still vary, so call first when the appointment is not routine.

Need Likely route Why it matters Action
One routine GP concern Standard GP appointment Online booking may work when one clear issue fits the visible appointment type. Book online
Multiple concerns or counselling Long consultation The practice asks patients to book longer when more than one problem or counselling is involved. Call reception
New patient first visit Book and prepare forms Registration, medical history and privacy consent forms are part of the new-patient process. Practice info
Skin checks, minor procedures, Mirena/IUD or Implanon Call first These may need the right clinician, appointment length, room setup and fee confirmation. Ask reception
Vaccinations or travel advice Call or book correctly Ask about availability, timing, cost and records to bring. Services page
Allied health or pathology Confirm availability The clinic mentions allied-health connections and pathology, but times and costs should be checked directly. Check services
Routine GPUse online booking for one clear issue when the appointment type is visible.
Multiple issuesCall and ask for a long consultation.
New patientBring forms, photo ID and health records.
Procedure or skin concernCall before booking the shortest slot.
Vaccination or travelAsk about stock, timing and cost.
Allied health/pathologyConfirm availability and price with the clinic.
First visit and telehealth

New Patients, Current Patients and Telehealth Rules

New patients Accepted and welcomed The official practice information says new patients should complete registration, medical history and privacy consent forms before or at attendance.
Current patients Ask for your regular doctor If that doctor is unavailable, another doctor can see you and access your records.
Telehealth 12-month Medicare rule Medicare rebates for phone/video consultations are listed only for patients who attended the practice within the last 12 months.
✓
Photo ID
Healthengine says new patients must bring photo ID to the first consultation.
✓
Medicare card
Needed for rebate and bulk-billing eligibility checks.
✓
Concession/DVA card
Bring relevant cards if claiming an eligible billing group.
✓
Payment card
Bring one even if you may be bulk billed; not every visit is bulk billed.
✓
Medication and allergy list
Include dose, frequency, recent changes and non-prescription medicines.
✓
Forms and letters
Bring referral letters, work forms, test results, hospital discharge papers or vaccination records.
After-hours and urgent-care route

After-Hours, Clinic Closed, healthdirect or 000?

Life-threatening Call 000 Use for critical or life-threatening illness or injury. Do not wait for GP booking.
Unsure and not life-threatening healthdirect 1800 022 222 Healthdirect is available 24 hours a day, 7 days a week for health advice.
Clinic closed Check official instructions Candlewood lists after-hours service timeframes and after-hours fee categories; confirm the current route before relying on it.
Safety boundary: this page is practical clinic information, not medical diagnosis or treatment advice. For life-threatening emergencies call 000. For non-emergency health advice when you are unsure, use healthdirect or the Symptom Checker.
After-hours comparison: If Candlewood is closed and you are comparing non-emergency after-hours pathways in northern Perth, the Hocking Medical Centre after-hours guide explains WADMS, urgent-care alternatives and when 000 is the safer route.
Call 000 Call healthdirect Use Symptom Checker
Practitioner choice

Doctors, Nurse Practitioner and Allied Health: Check the Current Roster

Candlewood’s practitioner page and Healthengine show current booking profiles for some clinicians. Because rosters, leave, registrar rotations and appointment availability can change, this article links to the current roster instead of freezing a doctor list that may become outdated.

GP choice Use the current team page Useful when you prefer a doctor, gender, language or clinical interest listed by the practice.
Nurse practitioner Check scope and fee Healthengine lists nurse practitioner services and fees; call if unsure whether that appointment suits your need.
Allied health Call for information Healthengine says allied-health prices should be discussed with the surgery.
Official Practitioners Page Choose on Healthengine
Location and directions

Address, Phone, Fax and Google Map

Street address Unit 5 / 45 Candlewood Boulevard Joondalup WA. Use the clinic name plus street address if a postcode conflict appears.
Phone 08 9300 0999 Bookings, fee checks and patient questions.
Fax 08 9300 0898 Listed on the official site.
Parking signal Neighbourhood centre The official site mentions ample free parking in a neighbourhood shopping centre.
Map tip: search the full clinic name and street address: Candlewood Medical Centre, Unit 5 / 45 Candlewood Boulevard, Joondalup WA. The map is street-address based because the postcode differs between the clinic’s own pages and Healthengine.
Avoid booking problems

Common Mistakes Before Visiting Candlewood Medical Centre

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Assuming “bulk billing” means every patient, every day, every doctor and every appointment type is bulk billed.
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Booking a standard appointment for several issues, counselling or a procedure that needs more time.
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Ignoring Saturday and Sunday private-billing wording on the official fee page.
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Trying to use telehealth with a Medicare rebate without checking the last-12-month attendance rule.
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Arriving as a new patient without ID, forms, medication list or previous health information.
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Waiting for routine booking if symptoms might require urgent or emergency care.
Official sources

Official Sources to Check Before Booking

Official Candlewood Medical Centre website

Use for clinic identity, practice overview, services, practitioner links and patient information.

Open official website
Official contact page

Use for address, phone, fax, listed opening hours, map and contact details.

Open contact page
Official practice information

Use for appointment types, new-patient forms, telehealth rebate wording, translation support, fee table, cancellation fee and appointment length.

Open practice info
Healthengine booking

Use for live appointment booking, telehealth signal, conditional bulk-billing signal, people and service categories.

Open Healthengine booking
Services Australia Medicare claims

Use for general Medicare claiming information after paying a doctor when the service is not bulk billed.

Open Medicare claim guide
healthdirect

Use 1800 022 222 or the Symptom Checker when you are unsure what care level is needed; call 000 for critical or life-threatening illness or injury.

Open healthdirect contact
Information checked: 5 October 2026 against Candlewood Medical Centre official pages, Healthengine, Services Australia, healthdirect and existing relevant medicalcentre-au.org patient guides. Healthcare details change, so confirm time-sensitive items directly with the clinic before relying on them.
FAQ

FAQ: Candlewood Medical Centre Booking, Bulk Billing, Fees and Hours

Where is Candlewood Medical Centre located?

Candlewood Medical Centre is located at Unit 5 / 45 Candlewood Boulevard, Joondalup WA. The clinic’s own pages currently display postcode 6072, while Healthengine lists the same clinic address as Joondalup WA 6027, so use the full street address and clinic name when navigating.

What is Candlewood Medical Centre phone number?

The main clinic phone number is 08 9300 0999. Use it for appointments, fees, long consults, telehealth questions and new-patient help.

How do I book Candlewood Medical Centre online?

Use the Candlewood Medical Centre Healthengine booking page for live online appointment options. Call reception instead if the appointment is urgent, complex, fee-sensitive, a procedure, a long consultation or not visible online.

Does Candlewood Medical Centre accept new patients?

Yes. The official practice information says Candlewood accepts and welcomes new patients. New patients should complete registration, medical history and privacy consent forms before or at the visit.

Is Candlewood Medical Centre bulk billed?

Candlewood is best understood as mixed or conditional billing. The official practice information lists bulk billing for children under 16 and concession card holders in stated circumstances, while Healthengine also lists bulk billing for DVA, pensioner and other concession card holders. Saturday and Sunday fee sections are marked private billing only with no bulk billing.

How much is a standard Candlewood Medical Centre consult?

The official practice information lists a weekday standard consultation up to 15 minutes at $85.00, with a $41.40 Medicare rebate and $43.60 gap. Confirm current fees before booking.

How much is a long consultation?

The official practice information lists a weekday long consultation of 15 to 30 minutes at $125.00, with an $80.10 Medicare rebate and $44.90 gap.

Are Saturday appointments bulk billed?

The official Saturday fee section says private billing only — no bulk billing. Healthengine also notes that prices can vary between practitioners, so confirm your exact Saturday doctor, time and fee.

Does Candlewood Medical Centre open on Sundays?

The official contact page lists Sunday and public holidays as closed. The fee page still includes Sunday private-billing categories, so call the clinic if you see any Sunday or after-hours option online.

What are Candlewood Medical Centre opening hours?

The official contact page lists Monday to Friday 8:00am–7:00pm, Saturday 8:00am–4:00pm, and Sunday/public holidays closed.

Can I book a telehealth appointment?

The practice lists telephone and video consultations. Medicare rebates for telephone and video consultations are stated as available only for patients who have attended the practice within the last 12 months; otherwise private fees may apply.

How long is a standard appointment?

The official practice information says a standard appointment is up to 15 minutes. Book a long consultation if you have more than one problem or need counselling.

What is the cancellation or non-attendance fee?

The practice asks patients to cancel at least 2 hours before the appointment. It lists a $25 fee for non-attendance without prior notice at the next appointment.

What services does Candlewood Medical Centre list?

The official services and booking pages list family medical care, medical checks, worker compensation, prescriptions, medical certificates, test-result follow-up, vaccinations, on-site pathology, skin checks, travel advice, selected procedures and allied-health connections. Availability should still be confirmed before booking.

What should I do in a medical emergency?

Call 000 for critical or life-threatening illness or injury. If you are unsure and it is not clearly life-threatening, healthdirect is available on 1800 022 222.

Final Patient Summary

Candlewood Medical Centre is a Joondalup GP clinic at Unit 5 / 45 Candlewood Boulevard. For most routine visits, use the official Candlewood website or Healthengine booking profile. Call 08 9300 0999 for longer appointments, new-patient questions, telehealth, procedures, Saturday/Sunday fee checks, after-hours uncertainty or anything complex.

Do not assume every appointment is bulk billed. The practice has conditional bulk-billing wording, private weekend fee sections, telehealth Medicare limits and a cancellation fee, so confirm your exact cost before attending.

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