Illawarra Medical Centre Ballajura: Doctors, Mixed Billing, AutoMed Booking, Hours & Visit Planner
Use this guide before you book, call or travel. This page is for Illawarra Medical Centre at 229 Illawarra Crescent South, Ballajura WA — not a clinic in the NSW Illawarra region. It explains the real patient issues: AutoMed booking, mixed billing, weekday bulk-billing groups, emergency-only walk-ins, COVID-only telephone consult wording, doctor fit, services and after-hours help.
Quick Answer: What Should You Know First?
Illawarra Medical Centre is a family medical practice in Ballajura, Western Australia, located at 229 Illawarra Crescent South, Ballajura WA 6066. The main phone number is 08 9208 6400. Healthdirect lists appointment access as needed, and the practice website uses AutoMed for online booking.
The most important correction is billing. The clinic is a mixed billing practice. Its official website says bulk billing is offered to Pensioner Concession card holders, DVA card holders and children under 16 for weekday appointments. Other patients should expect private billing unless reception confirms otherwise.
Choose the Correct Route Before You Book
Most patients searching this clinic are not looking for a generic description. They need to know whether to book online, call reception, ask for a longer appointment, check cost, avoid a wrong walk-in assumption, or use emergency help.
Emergency?
Call 000 for severe or life-threatening symptoms.
Routine GP?
Use AutoMed or phone reception for an appointment.
Complex issue?
Ask for a longer appointment before booking.
Fee-sensitive?
Check whether weekday bulk billing or concession fees apply.
After hours?
Use Night Doctor for non-emergency home visit help.
How to Book Illawarra Medical Centre Appointments
The official appointment page says most standard appointments take 10–15 minutes. Longer appointments are required for complex or multiple issues, medicals and examinations. If you need more time, tell reception when booking instead of trying to squeeze everything into one short slot.
Is Illawarra Medical Centre Bulk Billing?
The clean answer is: Illawarra Medical Centre is mixed billing. The official website says weekday bulk billing is available for Pensioner Concession card holders, DVA card holders and children under 16. Healthdirect also lists mixed billing and says bulk billing is available with conditions and fees may apply.
That means patients should not assume “free for everyone.” If cost matters, ask reception before booking and again before the consultation starts.
| Patient / service | Likely billing rule | Question to ask |
|---|---|---|
| Pensioner Concession card holder | Official fee page says weekday bulk billing continues. | “Is this exact weekday appointment bulk billed with my card?” |
| DVA card holder | Official fee page says weekday bulk billing continues. | “Do I need to bring any DVA details or paperwork?” |
| Child under 16 | Official fee page says weekday bulk billing continues. | “Will this child appointment be bulk billed today?” |
| Health Care Card or Commonwealth Seniors Health Care Card | Official fee page says a concession fee may apply, with an approximate $25 out-of-pocket gap for weekday appointments. | “Will I pay a concession gap today, and how much?” |
| All other patients | Official fee page says other patients continue to be privately billed. | “What is the fee today, and will a Medicare rebate be credited?” |
| Sutures, foreign body removal, incision and drainage | Official fee page lists an additional $40 treatment fee for all patients. | “Will my procedure incur the extra treatment fee?” |
Fee and Medicare Rebate Tips
The official fee page says fees are payable at the time of consultation and can be paid by cash, EFTPOS or credit card. It also says Medicare rebates can be credited immediately if your Medicare details and bank account/card setup allow it.
Illawarra Medical Centre Opening Hours
The official opening-hours page lists Monday to Friday 8:00am–6:00pm, Saturday 8:00am–1:00pm, and Sunday/public holidays closed. Healthdirect also shows public holiday closures.
Which Doctors Are Listed at Illawarra Medical Centre?
The official doctors page lists a large GP team with different interests. Use the list to choose a suitable care path, not as a live roster. A doctor listed online may not be consulting today, taking new patients, suitable for your issue, or available for a specific appointment length.
What Services Does Illawarra Medical Centre Provide?
The official services page lists child health, women’s health, men’s health, dermatology, dietitian, immunisations, travel health and mental health. The homepage also highlights SmartVax vaccine safety monitoring, Tuesday dietitian appointments, Tuesday morning skin cancer/skin check sessions with Dr Dhruva Ramachandran, Medicare-funded health assessments and bulk-billed ECHO testing eligibility with GP referral.
| Need | Best booking move | Why it matters |
|---|---|---|
| One simple GP issue | Standard appointment may fit. | Good for a single routine issue, script discussion, certificate, referral or result review. |
| Multiple issues, mental health or chronic care | Ask for a longer appointment. | Standard appointments are 10–15 minutes. |
| Skin check or dermatology | Ask which GP/session is suitable. | The official site mentions Tuesday morning skin checks with Dr Dhruva Ramachandran. |
| Dietitian | Ask about Tuesday appointments. | Dietitian availability is listed for Tuesdays. |
| Immunisations | Ask about vaccine type and SmartVax monitoring. | The clinic lists NIP, COVID, flu and travel immunisations. |
| Travel health | Book early. | Travel vaccines and yellow fever planning may need time before departure. |
| Workplace, aviation or medical forms | Call before booking. | Forms and medicals often need longer appointment time and fee confirmation. |
Does Illawarra Medical Centre Offer Telehealth?
The official homepage says telephone consults are available only for those who have tested positive for COVID. That is much narrower than a generic “telehealth available” claim.
Do not assume a phone consult is available for scripts, results, certificates or routine follow-up unless reception confirms it. If your issue needs an examination, skin check, injury review, wound care or procedure, expect an in-person appointment.
Important Patient Information Before You Attend
The official patient-information page includes details many GP guides ignore. These are useful because they affect privacy, access and what happens inside the consultation.
Illawarra Medical Centre Visit Planner
This tool does not diagnose symptoms and does not guarantee billing. It helps you choose the safer next step: AutoMed, phone reception, long appointment, fee check, Night Doctor, or 000.
Illawarra Medical Centre Patient Checklist
Use this checklist before booking or leaving home. It keeps the appointment focused and prevents billing surprises.
Also bring Pensioner, DVA, Health Care or Seniors card if relevant.
Ask whether weekday bulk billing, concession fee or private billing applies.
Multiple issues, medicals, forms and examinations need more time.
The clinic says walk-ins are currently for medical emergencies only.
Write one clear sentence before the visit.
Names, doses, allergies and recent changes.
Include imaging, pathology, specialist letters and hospital summaries.
Appointments cancelled within one hour or missed may attract a fee.
What If the Clinic Is Closed?
The official opening-hours and appointment pages direct patients to Night Doctor on 1300 644 483 for assistance outside normal operating hours. For emergencies, call 000 and request an ambulance.
Illawarra Medical Centre Map and Location
The clinic is located at 229 Illawarra Crescent South, Ballajura WA 6066. Healthdirect says the clinic is in Ballajura, approximately 12 km from Perth CBD. The official patient-information page also lists wheelchair access by ramp and wide consultation-room doors.
Official and Trusted Links for Final Confirmation
Use these links after reading the explanation above. They are included for real patient actions: booking, checking fees, confirming doctors, reviewing services, checking hours and getting after-hours guidance.
Main clinic site with address, phone, booking, billing notes, services and current notices.
Open official clinic siteUse for AutoMed booking, appointment length, missed appointment, running-late and after-hours information.
Open appointment pageUse for mixed billing, weekday bulk-billing groups, concession fee, payment and extra treatment fee details.
Open fees pageUse for doctor names and special-interest signals before choosing a GP.
Open doctors pageUse for address, phone, email, appointment-needed status, mixed billing and practitioner listing.
Open HealthdirectUse only as a directory signal. The profile says it is not verified and appointments are not listed there.
View Healthengine profileIllawarra Medical Centre FAQs
Where is Illawarra Medical Centre located?
Illawarra Medical Centre is located at 229 Illawarra Crescent South, Ballajura WA 6066. This guide is for the Ballajura clinic, not the NSW Illawarra region.
What is Illawarra Medical Centre’s phone number?
The main phone number is 08 9208 6400. The official contact page also lists fax 08 9248 1611 and after-hours service 1300 644 483.
What are Illawarra Medical Centre opening hours?
The official opening-hours page lists Monday to Friday 8:00am–6:00pm, Saturday 8:00am–1:00pm, and Sunday/public holidays closed.
Does Illawarra Medical Centre bulk bill?
Illawarra Medical Centre is a mixed billing practice. Its official fee page says weekday bulk billing is available for Pensioner Concession card holders, DVA card holders and children under 16. Other patients may be privately billed.
Is there a concession fee?
The official fee page says a concession fee applies to Health Care Card and Commonwealth Seniors Health Care Card holders, with an approximate $25 out-of-pocket gap for weekday appointments.
Are there extra treatment fees?
Yes. The official fee page lists an additional $40 treatment fee for wound closure by sutures, removal of foreign body, and incision and drainage. It says this fee applies to all patients regardless of age or concession status.
Can I book Illawarra Medical Centre online?
Yes. The official appointment page says online bookings are available through AutoMed. Patients using a handheld device may need the AutoMed AMS Connect app.
Does Healthengine show appointments?
No. Healthengine says the Illawarra Medical Centre profile is not verified and does not have appointments listed. Use the official AutoMed route or call reception instead.
Does Illawarra Medical Centre accept walk-ins?
The official homepage says walk-in appointments are currently available for medical emergencies only. For routine care, make an appointment.
Does Illawarra Medical Centre offer telephone consults?
The official homepage says telephone consults are available only for those who have tested positive for COVID. Call reception before assuming telehealth is available for any other issue.
Which doctors are listed online?
The official doctors page lists doctors including Dr Alan Leeb, Dr Dhruva Ramachandran, Dr Nick Toufexis, Dr Jennifer Krawitz, Dr Kelvin Balakrishnan, Dr Emma Lurie, Dr Tessa Young, Dr Helen Nguyen, Dr Tessa Kaminski, Dr Jens Zahringer, Dr Merryn Seymour, Dr Christina Panaia, Dr Ana Clarin, Dr Katharine Merrifield, Dr Ljiljana Dimitrijevic, Dr Ryan Huynh, Dr Ian Jacob, Dr Frank Trapnell and Dr Erica Connolly. Confirm current roster before booking.
What services does Illawarra Medical Centre provide?
The official services page lists child health, women’s health, men’s health, dermatology, dietitian, immunisations, travel health and mental health. The homepage also mentions health assessments, SmartVax vaccine monitoring and some cardiac ECHO testing eligibility.
Is wheelchair access available?
The official patient-information page says there is a ramp for wheelchair access and wide doors for the surgery entrance and consultation rooms.
What should I do after hours?
For non-emergency after-hours assistance, the clinic lists Night Doctor on 1300 644 483. For emergencies, call 000 and request an ambulance.
Final Patient Summary
Illawarra Medical Centre is a Ballajura GP clinic, not an NSW Illawarra clinic. The safest patient path is simple: use AutoMed or call 08 9208 6400, book longer for complex issues, check mixed-billing rules before attending, avoid assuming walk-ins are available for routine care, and use Night Doctor or 000 when the clinic is closed or symptoms are urgent.
The biggest mistake would be treating this as a generic bulk-billing/walk-in clinic. The official wording is more specific: mixed billing, weekday bulk billing for listed groups, appointment needed, walk-ins for medical emergencies only, and phone consults only for COVID-positive patients.