Mount Waverley Medical Centre: GP Telehealth, Bulk Billing & Appointments
Looking for a GP in Mount Waverley? This guide covers Mount Waverley Medical Centre at 262 Stephensons Road, Mount Waverley VIC 3149 — including online appointments, phone consultations, Medicare bulk billing, opening hours and practical directions.
The practice states that from 1 November 2025 it bulk bills Medicare-eligible GP consultations. Some procedures and non-Medicare services can still attract private fees. Telehealth has additional booking and eligibility requirements.
Which Mount Waverley Medical Centre Do You Need?
Two similarly named practices operate in Mount Waverley, and confusing them could mean going to the wrong address or relying on the wrong billing policy.
262 Stephensons Road, Mount Waverley VIC 3149. Phone 03 9238 1710. The official website publishes Medicare bulk billing for eligible GP consultations.
Visit this clinic’s website376 High Street Road, Mount Waverley VIC 3149. Phone 03 9809 5569. This practice publishes a separate mixed-billing policy and different hours.
Check the different practiceHow to Book a GP Appointment
The practice offers online GP appointment booking through Healthengine. Its contact information also asks patients to telephone reception for appointment requests.
-
Open the correct Healthengine profile. Check that the listing says Mount Waverley Medical Centre and shows the Stephensons Road location.
-
Select the relevant appointment type. Healthengine lists general practice appointments. Only choose types and practitioners currently offered by the booking system.
-
Check the appointment availability. Choose a suitable displayed time, then complete the patient and booking information requested.
-
Review before confirming. Check the practice name, date, time, practitioner, consultation type and any payment or preparation notices.
-
Call for complex appointments. If you have multiple concerns, need a procedure, want a longer consultation or need telehealth, call reception before choosing a routine online slot.
Mount Waverley Medical Centre Telehealth: Who Can Book?
Healthengine identifies the centre as telehealth-enabled, but the booking notes impose restrictions. They say teleconsultations are for existing patients who have attended the practice two to three times within the previous 12 months, and that patients should telephone the clinic to arrange one.
Do not assume a routine online GP slot automatically becomes a telephone appointment.
Ask reception to confirm whether your previous attendance satisfies the current practice rule.
The practice’s newer GP bulk-billing policy does not remove the need to check your exact telehealth item and eligibility.
Before the telephone appointment
- Confirm your appointment is specifically for telehealth.
- Check whether Medicare will cover the consultation.
- Ask if a face-to-face visit is required instead.
- Have your current medicines, allergies and relevant records available.
- Keep your telephone accessible around the agreed appointment time.
For comparison, the Carnegie Medical Centre telehealth and billing guide explains a different Victorian practice’s rules. Do not transfer that clinic’s fees or telehealth eligibility to Mount Waverley.
Does Mount Waverley Medical Centre Bulk Bill in 2026?
This includes eligible general consultations and listed GP appointment categories such as men’s and women’s health, childhood health, chronic condition care planning, mental health care planning, family planning, skin checks and travel vaccination advice.
However, this does not mean every medical service is free. A skin-check consultation, for example, may be Medicare bulk billed while a separate skin lesion removal procedure can attract a fee.
| Appointment or service | Published billing position | What to check |
|---|---|---|
| Medicare-eligible GP consultation | Bulk billed | Confirm Medicare eligibility and consultation type. |
| Eligible care plans, mental health plans and skin checks | Included in the published GP bulk-billing categories | Ask whether a separate procedure, vaccine or consumable costs extra. |
| Sutures, iron infusion, Implanon procedures or skin lesion removal | Private fees may apply | Ask for the expected total cost before proceeding. |
| WorkCover, employment medicals, insurance or driving reports | Non-Medicare/private-fee categories listed | Confirm the appointment type and full fee. |
| Telehealth consultation | Depends on current Medicare and practice eligibility | Confirm your existing-patient status and any private charges. |
If you are comparing other Melbourne practices, the Burwood Medical Centre weekend and billing guide covers a different clinic with its own eligibility requirements.
Medicare, MyMedicare and GP Registration
The practice encourages patients to register with MyMedicare. This is an Australian Government voluntary patient registration program that helps formalise the relationship between eligible patients, their regular GP and their chosen practice.
When a provider bulk bills, Medicare is billed directly and the provider accepts the benefit as full payment for that service.
Services Australia explanationRegistration is free and subject to eligibility. Certain longer Medicare-funded telehealth services may be linked to MyMedicare registration.
Government MyMedicare guidanceMount Waverley Medical Centre Hours & Saturday Appointments
The official contact page publishes the following regular clinic hours. Practitioner availability and public-holiday arrangements may differ.
Regular listed practice hours.
Book ahead to confirm GP availability.
Use appropriate after-hours care when needed.
Do not assume regular hours apply.
GP Services Available at Mount Waverley Medical Centre
The centre publishes a range of general practice services, including:
Routine GP consultations, children’s health and older-patient care.
Childhood immunisation and vaccination-related appointments.
Family planning, sexual health and other GP concerns.
Consultations and Medicare-eligible mental health care planning.
Skin checks are listed; lesion removal and related procedures may incur fees.
Chronic condition assessments and care planning where appropriate.
New Patients: Forms, Preparation & Cancellation
The centre welcomes new patients and provides a patient registration form on its official website. You can download and complete the form before attending, following the practice’s instructions.
- Medicare card and relevant concession or DVA card
- Identification and current contact details
- Current medications and allergies
- Recent test results, referral letters and relevant records
- Whether the consultation is standard or long
- Any procedure or vaccination charges
- New-patient form requirements
- Cancellation and late-arrival instructions
Where Is Mount Waverley Medical Centre?
Mount Waverley VIC 3149, near the Stephensons Road and Waimarie Drive intersection, opposite the IGA area.
The practice describes Mount Waverley station as approximately 300 metres away. It lists bus routes 623 and 733 nearby and parking in front of the clinic.
Check that your map destination is the Stephensons Road practice, not Mount Waverley Medical Services on High Street Road.
Open Google Maps DirectionsAfter-Hours Care and Medical Emergencies
The practice’s after-hours page describes an arrangement with the National Home Doctor Service for registered patients outside regular opening hours. It lists 13 SICK (13 7425). Confirm current coverage and availability with the provider before relying on the service.
Call 1800 022 222 for Australian health advice when you are uncertain what type of care to seek.
Call healthdirectDo not delay emergency assistance while waiting for a GP or telehealth appointment.
Call 000Searching for care in nearby Clayton? The Monash Medical Centre Clayton hospital-versus-GP guide helps distinguish hospital services from routine general practice appointments.
Compare GP Access and Billing in Melbourne
Mount Waverley’s bulk-billing and telehealth conditions should not be assumed to apply to every Melbourne clinic. If you’re comparing appointment routes, the Australian medical centre finder and bulk-billing guide explains how to check eligible GP fees and locate a suitable practice.
Use each clinic’s official booking and billing pages before making a final decision.
Official Sources and Verification Notes
This independent guide is based on the clinic’s published website, the newer Medicare bulk-billing announcement, the Healthengine listing and Australian Government information.
- Official Mount Waverley Medical Centre website — clinic identity, services and bulk-billing announcement.
- Official clinic contact details — address, phone, hours and transport.
- Official billing policies — Medicare eligibility and private-fee exceptions.
- Healthengine appointment profile — booking, telehealth eligibility and practitioner information.
- Australian Government MyMedicare patient information — eligibility, voluntary registration and benefits.
- Services Australia bulk-billing information — how Medicare bulk billing works.
Medicalcentre-au.org is an independent information website. It is not the clinic, Medicare, Healthengine or an Australian Government service.
Mount Waverley Medical Centre FAQs
Where is Mount Waverley Medical Centre located?
The medical centre is at 262 Stephensons Road, Mount Waverley VIC 3149. It is different from Mount Waverley Medical Services at 376 High Street Road.
What is the phone number?
Call 03 9238 1710 for appointments, billing questions and telephone consultation enquiries.
Does Mount Waverley Medical Centre bulk bill?
The clinic’s official policy says Medicare-eligible GP consultations have been bulk billed since 1 November 2025. Private fees may still apply for some procedures and non-Medicare services.
Does it offer telehealth GP appointments?
Yes. Healthengine lists telephone consultation availability for existing patients, with additional previous-visit requirements. Call reception to confirm eligibility and arrange telehealth.
How can I book online?
Use the practice’s Healthengine profile to check available general practice appointments. Call the clinic for telehealth, long consultations or procedures.
What are the opening hours?
Regular published hours are Monday to Friday 8:30am–5:00pm and Saturday 9:00am–1:00pm. Sunday is closed. Confirm public-holiday changes.
Are new patients accepted?
The clinic’s official site welcomes new patients and provides a patient registration form. Check current appointment availability before attending.
Can procedures cost extra?
Yes. The published policy identifies possible private fees for services including sutures, iron infusion, contraceptive implant procedures and skin lesion removal.
Do I have to register for MyMedicare?
MyMedicare is voluntary. The practice encourages registration, and some additional Medicare-funded services may be linked to MyMedicare eligibility. Ask which rules apply to your appointment.
What should I do in an emergency?
Call Triple Zero (000) for a life-threatening emergency. Routine GP or telephone appointments should not be used instead of emergency assistance.