Walton Bridge Medical Centre 2026: Phone, Address & GP Hours

Independent patient guide · The Gap QLD · 2026

Walton Bridge Medical Centre: Phone, Address, GP Hours, Fees & Booking Guide

Walton Bridge Medical Centre is now centred at 976 Waterworks Road, The Gap QLD 4061, with the Waterworks Road and Glen Affric Street teams brought together at this location.

Use this guide to call, book on HotDoc, check GP hours, understand private billing and Medicare rebates, prepare for a new-patient visit, and choose the right urgent-care path.

Phone 07 3300 1900 Main reception / booking number
Address 976 Waterworks Rd The Gap QLD 4061
Billing Private billing Medicare rebate may reduce the gap
Open 7 days Public holidays closed
!
Emergency rule: Call 000 now for chest pain, stroke signs, severe breathing difficulty, collapse, major injury, heavy bleeding, severe allergic reaction, seizure, poisoning, or any symptom that feels life-threatening.
Fast answer first

Quick Answer: Walton Bridge Medical Centre Phone, Address & Best Action

Call 07 3300 1900 Use for booking, urgent same-day needs, fees, results, records and complex appointment types.
Visit 976 Waterworks Road The Gap QLD 4061, near The Gap Village / Day & Night Pharmacy area.
Book online HotDoc Good for routine GP appointments when the appointment type is simple.
Billing answer Private billing Pay full fee first, then eligible Medicare rebate goes to your nominated bank account.
Best patient shortcut: Book online for one simple GP issue. Call first for urgent same-day problems, new patient uncertainty, several issues, travel vaccines, aviation medicals, skin checks, telehealth eligibility, records transfer, results or fee questions.
Important location update

Waterworks Road vs Glen Affric Street: Which Location Should You Use?

The Glen Affric Street and Waterworks Road teams have come together at the 976 Waterworks Road, The Gap location. Patients from Glen Affric Street can continue care with their regular GP while using the combined Waterworks Road location.

Search result What it means now Best patient action
Walton Bridge Medical Centre Waterworks Road Current main location at 976 Waterworks Road, The Gap QLD 4061. Use this address for appointments unless your appointment confirmation says otherwise.
Walton Bridge Medical Centre Glen Affric Street The Glen Affric Street team has joined the Waterworks Road team at 976 Waterworks Road. Call 07 3300 1900 if you are unsure where your regular GP is consulting.
Old SmartClinics wording The practice says it was previously part of SmartClinics and has rebranded. Use the current Walton Bridge Medical Centre website and phone number before travelling.
Avoid this mistake: Do not drive to an old Glen Affric Street address without checking your current appointment confirmation. The current patient route is focused on 976 Waterworks Road.
Clickable micro-steps

How to Book Walton Bridge Medical Centre Without Confusion

Choose the correct appointment length. Standard appointments are 15 minutes. Ask for a 30-minute long appointment if you have a complex issue or several problems to discuss.
Book online for a simple GP appointment. Use HotDoc when you know the appointment type and do not need a special service.
Call for urgent same-day needs. The clinic asks patients with urgent medical issues during opening hours to call reception so staff can try to accommodate the need.
Do not book through social media or email. The appointment page says bookings should be made online through HotDoc or by calling the clinic during opening times.
Cancel through HotDoc or by phone. If you booked online, cancel through the booking system. If you need help, call reception. A non-attendance fee may apply.

Booking script: “Hi, I’m booking Walton Bridge Medical Centre at 976 Waterworks Road. Should this be a standard 15-minute consult or a 30-minute long consult, and what will the private fee and Medicare rebate be?”

GP hours

Walton Bridge Medical Centre Opening Hours

The clinic lists extended weekday hours on Wednesday and weekend morning sessions. Public holidays are listed as closed.

Monday
8:00am–5:30pm
Tuesday
8:00am–5:30pm
Wednesday
8:00am–7:30pm
Thursday
8:00am–5:30pm
Friday
8:00am–5:00pm
Saturday
8:00am–12:00pm
Sunday
8:00am–12:00pm
Public holidays
Closed
Best calling window Weekday daytime Use for complex booking, fee, records, results or special-service questions.
Wednesday Open until 7:30pm After-hours fees may apply from 6pm weeknights.
Weekend mornings 8am–12pm Weekend bookings incur private fees; no weekend/after-hours bulk billing.
Private billing and Medicare rebate

Walton Bridge Medical Centre Fees from 1 May 2026

Walton Bridge Medical Centre is a private-billing practice. Patients pay the full appointment fee first, then eligible Medicare rebates reduce the out-of-pocket gap.

Consult type When Fee Medicare rebate Out-of-pocket gap
Standard consult
6–15 minutes
Weekday $110 $43.90 $66.10
Long consult
From 20 minutes
Weekday $220 $84.90 $135.10
Extended consult
From 40 minutes
Weekday $330 $125.10 $204.90
Standard consult
6–15 minutes
Weekend / before 8am / after 6pm $140 $43.90 $96.10
Long consult
From 20 minutes
Weekend / before 8am / after 6pm $260 $84.90 $175.10
Weekend rule No bulk billing The fee list says no bulk billing applies to weekend or after-hours appointments.
Concession / DVA Weekdays only if eligible Reduced fees and DVA Gold Card rebate eligibility are available weekdays only for eligible card holders. Senior cards are not included.
Extra costs Some services cost more Wound care products, consumables and records transfer may add extra costs.
Cancellation warning: Non-attendance fees apply if you do not show, or if you cancel within 2 hours of your booking.
Booking and fee decision tool

Book Online, Call First, Telehealth or 000?

This tool does not diagnose symptoms. It helps choose the safest next step before booking or travelling.

Choose the options above. Your safest booking and fee route will appear here.
Service-by-service route

Walton Bridge Medical Centre Services: What to Book and What to Call About

General GP care Book online if simple Family health, referrals, health checks, routine screening and general consultations. HotDoc usually OK
Complex or chronic care Book a long consult GP Management Plans, diabetes, heart disease, mental health care plans and multiple issues need more time. 30 minutes
Skin checks / minor surgery Call if procedure likely Full skin checks, minor surgery and cryotherapy may need doctor selection, room time and fee discussion. Fee check
Women’s health Ask for correct doctor/time IUD, Implanon, Mirena, shared obstetric care and women’s health appointments may require longer booking. Special slot
Travel vaccinations Phone reception Travel consultations with Dr Charles Piao should be booked by phone, not online. Call first
Aviation medicals Phone in advance Aviation medicals are provided by Dr Valentine and are not booked online. Call first
Pathology On-site pathology The clinic says on-site pathology is available. Bring request
75+ health assessment Ask GP / reception Home health assessments for people 75 and older are listed under GP services. Eligibility check
Pre-employment / driving medicals Call before booking Work, driving, SCUBA, motorsport and commercial licence medicals may need specific paperwork. Bring forms
Telehealth rules

Walton Bridge Telehealth: Medicare-Eligible or Private?

Telehealth situation Cost / rule What to do
Medicare-eligible telehealth $105 fee with $43.90 rebate; out-of-pocket $61.10 for a standard consult up to 20 minutes if you had a face-to-face appointment in the last 12 months. Book online or call if you are an existing patient and meet the face-to-face rule.
Private telehealth $65 for a short 6-minute appointment with no Medicare rebate if you have not attended face-to-face in over 12 months. Use only when appropriate; book face-to-face if the problem needs examination.
Not suitable for telehealth New patient telehealth, new medication for new patients, skin checks and minor procedures are not suitable. Book a clinic appointment instead.
Telehealth payment note: HotDoc may request credit card details to hold your booking. The clinic says no funds are deducted until after your appointment.
New patient + MyMedicare

New Patients, MyMedicare and What to Bring

The clinic welcomes new patients and says same-day appointments are often available. New patients can save time by printing and completing the New Patient Form before the first appointment.

New patients Accepted Complete the New Patient Form before arrival if possible.
MyMedicare Free and voluntary Regular patients can nominate Walton Bridge Medical Centre and a preferred GP.
Eligibility signal Medicare/DVA + visit history Generally two face-to-face visits in 24 months, or one visit for some groups such as under 16s.
Medicare card
Needed for rebate processing and MyMedicare registration.
Payment card
The practice is private billing.
New Patient Form
Print and complete before first appointment if possible.
Medication list
Include dose, frequency, allergies and recent changes.
Previous results / referrals
Bring pathology, imaging, specialist letters and hospital discharge summaries.
Concession / DVA card
Needed if asking about reduced weekday fees or DVA eligibility.
Travel itinerary
Needed for travel vaccination planning.
Forms for medicals
Bring aviation, driving, work or licence medical paperwork.
Special booking rules

Travel Vaccines and Aviation Medicals: Do Not Book the Wrong Slot

Travel vaccination appointments Phone reception Dr Charles Piao provides travel health advice. The clinic says travel consultations are more complicated and patients should phone reception instead of booking online.
  • Book at least 6 weeks before travel, preferably 12 weeks.
  • Single patient: 30-minute appointment.
  • Two-patient family: 60-minute appointment.
  • Families of 3 or more: 75-minute appointment.
  • Ask about vaccine stock and costs before booking.
Aviation medicals Book by phone in advance Aviation medicals are provided by Dr Valentine only and are not available for online booking.
  • Ask how long the assessment will take.
  • Ask which tests are involved.
  • Confirm related costs before booking.
  • Bring aviation paperwork and ID.
  • Ask how long your certificate will be valid.
Small tasks users search for

Results, Records, Referrals, Scripts and Contact Form Rules

Test results Call reception The contact page says patients should call the clinic to ask about test results.
Appointment changes Phone or HotDoc Do not use social media or email to change or cancel appointments.
Contact form General enquiries only Do not include birth date, address, Medicare number or clinical details in the form.
Repeat scripts Use official request path The site links to a repeat script request option through HotDoc.
Repeat referrals Use official request path The site links to a repeat referral request option through HotDoc.
Records transfer Fee may apply Medical records transfer to another GP may attract a fee; call for details.

Results script: “Hi, I’m a patient of Walton Bridge Medical Centre. Can reception check whether my test results have arrived, and whether the doctor wants me to book a follow-up?”

After-hours and urgent care

After-Hours Help: SmartClinics Chermside, Healthdirect or 000?

Emergency 000 Use for life-threatening symptoms or serious injury.
After-hours care 07 3177 9500 The clinic lists SmartClinics Chermside Family Medical Centre for after-hours care.
Unsure what care level? 1800 022 222 Healthdirect nurse advice can help when symptoms are not life-threatening.
Map and arrival

Walton Bridge Medical Centre Address, Parking and Map

The clinic is at 976 Waterworks Road, The Gap QLD 4061, near the Day & Night Pharmacy and outside The Gap Village Shopping Centre. The clinic says there is ample free parking in the shopping centre and near the clinic entrance.

Correct map search 976 Waterworks Road Use the Waterworks Road address, especially if you previously attended Glen Affric Street.
Parking Free parking nearby Shopping centre and clinic entrance parking are listed by the clinic.
Nearby service On-site pathology Bring your pathology request form if attending for collection.
Avoid these mistakes

Common Mistakes Before Booking Walton Bridge Medical Centre

!
Going to an old Glen Affric Street location without checking the current appointment address.
!
Assuming the clinic is bulk billing when the official fees page says it is private billing.
!
Booking a 15-minute appointment for several problems, mental health, chronic care or complex paperwork.
!
Booking travel vaccination appointments online when the clinic says to phone reception.
!
Trying to cancel, change or request clinical documents through social media or the contact form.
!
Forgetting that weekend and after-hours appointments have private fees and no bulk billing.
Official links after explanation

Official Sources and Useful Next Links

Use these official links after you know what you need to verify.

Walton Bridge Medical Centre official website

Use for phone, address, hours, parking, services, booking buttons and after-hours details.

Open official website
Appointment information

Use for urgent bookings, HotDoc booking, appointment length and cancellation guidance.

Open appointment info
Official fees page

Use for private billing, Medicare rebate processing, fee PDF and records transfer fee warning.

Open fees page
2026 fee PDF

Use for standard, long, extended, weekend and after-hours fee figures from 1 May 2026.

Open 2026 fee PDF
Telehealth page

Use for private telehealth, Medicare-eligible telehealth and unsuitable telehealth appointment types.

Open telehealth info
MyMedicare page

Use for MyMedicare registration, eligibility and how to nominate the clinic and preferred GP.

Open MyMedicare info
FAQ

FAQ: Walton Bridge Medical Centre Phone, Address, Hours, Fees and Booking

What is Walton Bridge Medical Centre phone number?

The main phone number is 07 3300 1900. Use it for appointments, urgent same-day issues, fees, results, records, special services and booking changes.

Where is Walton Bridge Medical Centre located?

Walton Bridge Medical Centre is located at 976 Waterworks Road, The Gap QLD 4061.

Is the Glen Affric Street clinic still separate?

The clinic says the Glen Affric Street and Waterworks Road teams have come together at the 976 Waterworks Road, The Gap location. Call reception if your appointment confirmation is unclear.

What are Walton Bridge Medical Centre opening hours?

The listed hours are Monday 8:00am–5:30pm, Tuesday 8:00am–5:30pm, Wednesday 8:00am–7:30pm, Thursday 8:00am–5:30pm, Friday 8:00am–5:00pm, Saturday 8:00am–12:00pm and Sunday 8:00am–12:00pm. Public holidays are listed as closed.

Does Walton Bridge Medical Centre bulk bill?

Walton Bridge Medical Centre is a private-billing practice. The 2026 fee list says no bulk billing applies to weekend or after-hours appointments. Eligible patients may receive a Medicare rebate after paying the full fee.

How much is a standard weekday GP consult?

The 2026 fee list shows a weekday standard consult of 6–15 minutes at $110, with a Medicare rebate of $43.90 and an out-of-pocket gap of $66.10 if Medicare eligible.

How much is a long weekday consult?

The 2026 fee list shows a weekday long consult from 20 minutes at $220, with a Medicare rebate of $84.90 and an out-of-pocket gap of $135.10 if Medicare eligible.

Are weekend appointments more expensive?

Yes. Weekend and after-hours standard consults are listed at $140, with a Medicare rebate of $43.90 and an out-of-pocket gap of $96.10 if eligible. Weekend and after-hours long consults are listed at $260.

How do I book an appointment?

You can book online through HotDoc or call 07 3300 1900. The clinic says not to book appointments using social media or email.

How long is a standard appointment?

A standard appointment is 15 minutes. The clinic asks patients to arrange a longer 30-minute appointment for complex issues or several problems.

Is telehealth available?

Yes. Medicare-eligible telehealth may be available if you have had a face-to-face appointment in the last 12 months. Private telehealth is listed for some patients who do not meet Medicare rebate eligibility. New patient telehealth, skin checks and minor procedures are not suitable.

Is Walton Bridge Medical Centre accepting new patients?

The clinic says it welcomes new patients. New patients can save time by printing and completing the New Patient Form before the first appointment.

What is the cancellation policy?

The 2026 fee list says non-attendance fees apply if you do not show or cancel within 2 hours of your booking. Online bookings may be cancelled through HotDoc, or you can call reception.

What after-hours number should I use?

The clinic lists SmartClinics Chermside Family Medical Centre on 07 3177 9500 for after-hours care. Call 000 for emergencies.

Final Patient Summary

Walton Bridge Medical Centre is at 976 Waterworks Road, The Gap QLD 4061. The main phone number is 07 3300 1900. It is open seven days, with public holidays closed.

The important billing correction is that Walton Bridge Medical Centre is a private-billing practice. Pay the full fee first, then eligible Medicare rebates reduce the gap. No bulk billing applies to weekend or after-hours appointments.