Somerton Road Medical Centre 2026: Same-Day Walk-In Doctor

Independent patient guide · Roxburgh Park VIC · 2026

Somerton Road Medical Centre Same-Day GP, Hours, Doctors & Bulk Billing

Somerton Road Medical Centre is a Roxburgh Park GP clinic at Shop/Unit 1, 250 Somerton Road, Roxburgh Park VIC 3064. This page helps patients quickly decide whether to call, book online, use telehealth, confirm bulk billing, or choose urgent care instead.

For “same-day walk-in doctor” searches, the safest practical route is: check today’s hours, call 03 8339 8800 or use HotDoc, and confirm whether the doctor can see you today before travelling.

Address Shop 1/250 Somerton Rd Roxburgh Park VIC 3064
Phone 03 8339 8800 Main official contact number
Billing 100% bulk-billed GP consults Valid Medicare card required
Booking Call or HotDoc Best same-day route
!
Emergency rule: call 000 or go to an emergency department for chest pain or tightness, uncontrolled bleeding, poisoning, numbness or paralysis, breathing difficulty, severe burns, unconsciousness, seizure, life-threatening injury, an unresponsive person, or ongoing fever in an infant.
Fast patient answer

Quick Answer: Can You See a Same-Day Doctor at Somerton Road Medical Centre?

Best first step Call 03 8339 8800 Ask whether a same-day GP appointment is available and whether your problem suits face-to-face, telehealth or urgent care.
Online route Use HotDoc The official website links to online booking. Use it for routine GP appointments when available.
Bulk billing GP consults bulk billed The clinic promotes 100% bulk-billing GP consults. Bring a valid Medicare card.
After hours Check severity first Emergency: 000. Non-emergency after-hours locum option is listed with a $450 fee.
Phone-number note: the current official contact/footer shows 03 8339 8800. Some older booking/store snippets may show 03 9308 7955. Use the current official contact number first, and check the official website before publishing.
Opening hours

Somerton Road Medical Centre Hours

The official site lists different hour blocks on different page areas. The more complete operating-hours block shows the schedule below. For same-day care, always confirm by phone or online booking before travelling.

Monday
9am–9pm
Tuesday
9am–6pm
Wednesday
9am–9pm
Thursday
9am–9pm
Friday
9am–6pm
Saturday
9am–5pm
Sunday
9am–5pm
Public holidays
9am–3pm
Late evenings Mon, Wed, Thu to 9pm Better chance for after-work routine GP access, but call first.
Shorter weekdays Tue and Fri to 6pm Book earlier in the day for same-day care.
Weekend / public holiday Weekend 9–5, holiday 9–3 Confirm before travelling because rosters and appointment availability can change.
Publication-safe wording: use “same-day GP appointment route” rather than promising guaranteed walk-in care. The official pages tell users to call or book online; availability depends on the day, doctor roster and urgency.
Same-day / walk-in intent

Same-Day Walk-In Doctor: What to Do Without Wasting a Trip

Routine but today Call or HotDoc first Use this for cough, cold, mild pain, scripts, medical certificate, referral, results or simple review.
Urgent but not 000 Tell reception clearly Say symptoms, age, duration, worsening signs and whether you can travel now.
Emergency symptoms Do not wait for GP Use 000 or nearest emergency department for serious warning signs.
Your situation Best next action What to say / check
You want a doctor today but symptoms are mild Open HotDoc or call reception. “Is there a same-day GP appointment today, and is it face-to-face or telehealth?”
You are a new patient Call first. Official page says new patients need a health summary with relevant medical condition details.
More than one family member needs care Book separate appointments. The official booking section says each family member should have a separate appointment.
You need minor surgery, skin check, cryotherapy or wound care Call before booking. Ask appointment length, doctor suitability, Medicare/billing and whether a procedure fee applies.
You need scripts, referrals or pathology after telehealth Confirm collection process. Official telehealth page says documents may need to be collected at practice pickup hours and are not mailed or emailed.
The clinic is closed and it is not an emergency Use after-hours instructions. Official contact page lists a locum doctor mobile with a $450 after-hours fee.

Same-day call script: “Hi, I’m looking for Somerton Road Medical Centre at Shop 1/250 Somerton Road. Can a GP see me today? My symptoms are [short detail], I have Medicare, and I need to know whether this should be face-to-face, telehealth, urgent care or emergency.”

Bulk billing reality

Does Somerton Road Medical Centre Bulk Bill?

The clinic promotes 100% bulk-billing GP consults for Roxburgh Park patients. The services page also says a valid Medicare card is required and warns that some procedures and allied health services may incur a private fee.

Strong bulk-billing signal GP consults Bring your Medicare card and confirm the appointment type is a standard GP consult.
Private-fee warning Procedures + allied health Some procedures and allied health services may incur a private fee.
Telehealth Bulk-billed telehealth page exists Follow phone-readiness and document-pickup instructions.
Appointment type Billing signal Ask this before booking
Standard GP consultation 100% bulk-billing GP consults promoted. “Is this exact appointment bulk billed with my Medicare card?”
Telehealth GP consult Bulk-billed telehealth page is listed. “Am I eligible for telehealth today, and will the doctor call this number?”
Cryotherapy / minor surgical procedure / skin check Procedure-fee warning applies. “Is there any private fee or longer appointment needed?”
Allied health, dietitian, I-MED imaging May not follow GP bulk-billing rules. “Is this billed by the GP clinic or the separate provider?”
Employment medical / return-to-work medical May be employer/private billing. “What is the fee, who pays, and what paperwork should I bring?”
After-hours locum mobile Official contact page lists $450 fee. “Is there a $450 fee before I use this after-hours option?”

Fee script: “I have a valid Medicare card. Is this a bulk-billed GP consultation, or will there be a private fee because it is a procedure, allied health, imaging, employment medical, after-hours locum or another service?”

Clickable micro steps

How to Book Somerton Road Medical Centre

Open the official booking route. Use the official website or HotDoc link and confirm the clinic name is Somerton Road Medical Centre, Roxburgh Park.
Phone reception for same-day or complex care. Call 03 8339 8800 if you need today, you are new, you need more than one person seen, or your service may need a longer appointment.
New patients should prepare a health summary. The official homepage says new patients require a health summary with relevant medical condition details.
Book one appointment per family member. The official booking text says separate appointments should be made when more than one family member wants to see the doctor.
Cancel early if you cannot attend. The contact page asks for at least 2 hours’ notice and lists a $25 fee for repeated non-cancellation.
Best publishing wording: “same-day doctor availability may be possible through phone or HotDoc; call first before treating it as a guaranteed walk-in service.”
Doctor list

Doctors at Somerton Road Medical Centre

The official practitioners page lists the doctors below as general practitioners. Doctor availability can change, so confirm the current roster in HotDoc or by phone before travelling.

Listed GPs A–F

Dr Ahmed Elmenofy, Dr Ferdi Akbas, Dr Hanaa Yohana and Dr Gursel Alpay are listed on the official homepage/team area.

Confirm roster

Listed GPs S–T

Dr Sreelatha Shyam, Dr Catherina Audish, Dr Azhar Al-Sadii and Dr Thomas Quach are listed on the official practitioners page.

Use HotDoc / call

Listed GPs B–Z

Dr Basim Francis and Dr Zainab Abdul Mahdi are also listed on the official practitioners page.

Do not assume same-day

Doctor-choice script: “Which doctor is available today for [your issue]? Do I need a standard, long, telehealth or procedure appointment, and is it bulk billed with Medicare?”

Decision tool

Same-Day GP, Telehealth, After-Hours or 000? Quick Helper

This tool does not diagnose symptoms. It helps users choose the next administrative route based on the official booking, billing and after-hours rules.

Choose the options above. Your best next step will appear here.
Service-by-service route

Services at Somerton Road Medical Centre

General GP care

General practice, preventative care, men’s health, women’s health, senior health, child health, asthma, pain management and health assessments.

GP route

Procedures and skin

Cryotherapy, minor surgical procedures, skin cancer checks, wound care and IUD insertion are listed. Call before booking because private fees may apply.

Confirm fee

Chronic and care plans

Diabetes review and annual cycle of care, chronic disease management, cardiovascular disease management and health care plans.

Longer consult may help

Vaccines and family care

Childhood immunisation, travel medicine, shared antenatal care, family planning and allergy/food sensitivity services are listed.

Bring records

Work and mental health

Return-to-work and employment medicals, mental health support, certificates and referrals may require the correct appointment type.

Ask appointment length

Co-located care

Allied health, dietitian and I-MED medical imaging are listed. Billing may differ from GP bulk billing.

Check provider billing
If you need… Ask for… Why it matters
Simple illness or standard review Standard GP appointment Best suited to online booking or same-day phone check.
Multiple issues, pain, mental health or chronic disease Longer appointment More time may be needed; tell reception before booking.
Skin check, cryotherapy or minor surgery Procedure/skin appointment Procedure fees or doctor-specific availability may apply.
Travel medicine or immunisation Vaccine appointment Vaccine stock, records and travel timing may be needed.
Telehealth Phone consult Be available 5 minutes before and after the scheduled time; delays can exceed 30 minutes.
Script/referral/pathology after telehealth Collection instructions Official telehealth page says confidential documents are not mailed or emailed.
Telehealth practical notes

Telehealth: What the Official Page Says to Do

Phone number Confirm before booking The clinic asks patients to confirm the phone number where the doctor can reach them.
Timing Be ready early and late Be accessible at least 5 minutes before the consult and stay available; doctors can run late.
Missed call Doctor tries twice If the consult does not proceed, the patient is asked to reschedule.
Document rule: if referrals, prescriptions or pathology are issued after telehealth, the official page says patients may need to collect them during practice pickup hours. The practice says it cannot mail or email confidential documents.
Urgent and after-hours

After-Hours Help and When to Use 000

Emergency 000 Use for serious warning signs. Do not wait for GP booking.
Nearest emergency department note Northern ED 03 8405 8000 The official contact page lists this for urgent care when the practice is closed.
Non-emergency after-hours locum 0469 760 746 The official page lists a $450 fee for this after-hours mobile option.
Cost warning: the official contact page says the non-emergency after-hours locum mobile has a $450 fee. Ask before using it unless your situation needs urgent attention.
Before you attend

What to Bring for a Same-Day GP Visit

Medicare card
Required for bulk-billed GP consults.
Photo ID
Useful for new-patient registration and account matching.
Health summary
Important for new patients with relevant medical conditions.
Medication list
Include doses, allergies and recent changes.
Results/referrals
Bring pathology, imaging, specialist letters or discharge summaries.
Payment card
Useful if a procedure, allied health, imaging, employment medical or after-hours option has a private fee.
Vaccine records
Bring childhood, travel or adult immunisation history.
HotDoc confirmation
Keep appointment SMS/email or booking confirmation ready.
Address and map

Somerton Road Medical Centre Address, Map and Contact

Address Shop 1/250 Somerton Road Roxburgh Park VIC 3064
Phone 03 8339 8800 Use for same-day doctor and booking questions.
Email info@srmc.net.au Use phone for urgent or same-day issues.
Avoid these mistakes

Common Mistakes Before Visiting

!
Assuming “same-day walk-in doctor” is guaranteed without calling or checking HotDoc first.
!
Using routine GP booking for emergency symptoms instead of calling 000.
!
Forgetting a valid Medicare card when expecting a bulk-billed GP consult.
!
Booking one appointment for multiple family members instead of separate appointments.
!
Assuming procedures, allied health or I-MED imaging follow the same billing as GP consults.
!
Missing telehealth calls or expecting confidential documents to be emailed/mailed.
!
Using the after-hours locum mobile without noticing the listed $450 fee.
!
Ignoring the 2-hour cancellation notice and repeated non-cancellation fee.
Official links after explanation

Official and Trusted Sources to Check

Use these links after reading the quick answer so you know exactly what to verify: appointment availability, same-day access, doctor roster, bulk billing, after-hours care, private fees and telehealth instructions.

Official Somerton Road Medical Centre website

Use for main clinic details, phone, address, operating hours, 100% bulk-billing GP wording, doctors and booking entry points.

Open official website
Official appointment page

Use for call-or-book-online instructions and current online booking access.

Open appointment page
HotDoc booking page

Use for live doctor availability and online appointment times.

Open HotDoc
Official contact page

Use for current contact details, emergency wording, after-hours locum details and cancellation rules.

Open contact page
Official services page

Use for listed GP services, allied health, minor procedures, travel medicine, I-MED imaging and private-fee notes.

Open services page
Official practitioners page

Use for the listed GP names and the current booking pathway to confirm availability.

Open practitioners page
Official telehealth page

Use for phone-readiness rules, missed-call policy and collection rules for confidential documents.

Open telehealth page
Services Australia bulk billing

Use to understand what bulk billing means and why non-GP services may still be billed differently.

Open bulk billing guide
Internal linking note: no same-site internal article links are inserted because a live relevant post sitemap was not verified in this run. Add 2–4 internal links only after confirming live, relevant, non-404 URLs from the sitemap.
FAQ

FAQ: Somerton Road Medical Centre Same-Day Doctor, Hours and Bulk Billing

Where is Somerton Road Medical Centre?

Somerton Road Medical Centre is at Shop/Unit 1, 250 Somerton Road, Roxburgh Park VIC 3064.

What is Somerton Road Medical Centre phone number?

The current official contact details list 03 8339 8800. Some older snippets may show another number, so use the current official contact page before publishing.

Can I see a same-day walk-in doctor?

Same-day availability should be checked by calling 03 8339 8800 or using the official HotDoc booking page. Do not assume a walk-in doctor is guaranteed without confirmation.

How do I book Somerton Road Medical Centre?

Use the official appointment page, HotDoc booking page, or call the clinic. For same-day, new-patient, procedure, telehealth or family appointments, calling reception is safer.

What are Somerton Road Medical Centre opening hours?

The official operating-hours block lists Monday 9am–9pm, Tuesday 9am–6pm, Wednesday 9am–9pm, Thursday 9am–9pm, Friday 9am–6pm, Saturday 9am–5pm, Sunday 9am–5pm and public holidays 9am–3pm.

Does Somerton Road Medical Centre bulk bill?

The clinic promotes 100% bulk-billing GP consults for Roxburgh Park. A valid Medicare card is required, and some procedures and allied health services may incur private fees.

Do procedures or allied health services cost extra?

They can. The official services page says some procedures and allied health services may incur a private fee. Ask reception before booking those services.

What should new patients bring?

The official homepage says new patients require a health summary with details of relevant medical conditions. Bring Medicare, photo ID, medication list and previous results if available.

Can multiple family members use one appointment?

No. The official booking text says if more than one family member wants to see the doctor at the same time, a separate appointment should be made for each family member.

What is the cancellation policy?

The contact page asks for a minimum of 2 hours’ notice to change or cancel an appointment. It also lists a $25 fee for repeated non-cancellation of appointments.

Does Somerton Road Medical Centre offer telehealth?

Yes. The clinic has a bulk-billed telehealth page. Patients should confirm the phone number, be ready at least 5 minutes before the consultation, and stay available because doctors can run late.

What happens if I miss a telehealth call?

The telehealth page says the doctor will try to call twice. If the consultation does not proceed, the patient is asked to reschedule.

Can the clinic email prescriptions or referrals after telehealth?

The official telehealth page says referrals, prescriptions and pathology documents may need to be collected during practice pickup hours and that confidential documents cannot be mailed or emailed.

Who are the doctors at Somerton Road Medical Centre?

The official practitioners page lists Dr Ahmed Elmenofy, Dr Ferdi Akbas, Dr Hanaa Yohana, Dr Gursel Alpay, Dr Sreelatha Shyam, Dr Catherina Audish, Dr Azhar Al-Sadii, Dr Thomas Quach, Dr Basim Francis and Dr Zainab Abdul Mahdi as general practitioners. Confirm current availability before booking.

What should I do after hours?

For emergencies, call 000. The official contact page says urgent medical care when closed should go to the nearest emergency department and lists Northern Emergency Department at 03 8405 8000. For non-emergency after-hours locum help, it lists 0469 760 746 with a $450 fee.

Final Patient Summary

Somerton Road Medical Centre is a Roxburgh Park GP clinic at Shop/Unit 1, 250 Somerton Road. For same-day doctor searches, call 03 8339 8800 or use HotDoc first; do not rely on a guaranteed walk-in unless reception or the booking system confirms availability.

The clinic promotes 100% bulk-billing GP consults with a valid Medicare card, but some procedures, allied health, imaging, employment medicals and after-hours options may have private fees. Use 000 for emergencies.