Queensgate Medical Centre 2026: Book on HotDoc, Hours & GP

Independent patient guide · Canning Vale WA · 2026

Queensgate Medical Centre: Book Online, GP Hours, Doctors & Mixed Billing Guide

Queensgate Medical Centre is at Level 1, 2 Queensgate Drive, Canning Vale WA 6155. This guide helps patients book the right GP appointment, avoid wrong booking-platform confusion, check hours, understand mixed billing and choose the correct care route.

Important correction: people may search “Queensgate Medical Centre HotDoc,” but the official booking page recommends HealthEngine, not HotDoc. Use the official booking page first.

Phone 08 9456 1811 Reception and appointment help
Address Level 1, 2 Queensgate Drive Canning Vale WA 6155
Booking HealthEngine / official page Official booking route found
Billing Mixed billing Bulk-billing only for listed groups/windows
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Emergency rule: call 000 now for chest pain, collapse, sudden weakness, severe shortness of breath, serious injury, heavy bleeding, severe allergic reaction, poisoning, seizure or any symptom that feels life-threatening.
Fast answer first

Quick Answer: How Do You Book Queensgate Medical Centre?

Best booking route Official booking page Official page recommends HealthEngine and includes an online booking tool.
HotDoc search? Not verified I could not verify an official active HotDoc listing. Do not send users to an unverified HotDoc page.
Simple issue Standard appointment Use for one simple concern. Complex, mental health or multiple concerns need longer time.
Fee question Call reception Queensgate is mixed billing. Ask before booking if cost matters.
Title correction: if the article title says “Book on HotDoc,” make the page helpful by saying the truth: Queensgate’s official page points to HealthEngine/official booking, so use the official booking page first and only use HotDoc if the clinic itself later lists an official HotDoc profile.
Clickable micro-steps

How to Book a GP Appointment Online

Open the official Queensgate booking page. Start there because it is the clinic-controlled source and says Queensgate recommends HealthEngine for appointments.
Choose the right appointment type. Standard appointments work for simple issues or one concern. Longer appointments are needed for mental health, complex matters or multiple concerns.
Tell reception if a nurse is needed. Immunisations and vaccines may require a visit with the practice nurse, so let reception know when booking.
Confirm mixed-billing before the visit. Bulk-billing windows are limited. Mental health and procedure appointments attract a gap fee, and payment is required on the day.
Prepare for telehealth if you choose it. For Medicare rebate eligibility, you generally need a face-to-face consultation with a GP at the practice in the previous 12 months. If the appointment is for your child, the child must be present.

Booking script: “Hi, I’m booking Queensgate Medical Centre at Level 1, 2 Queensgate Drive. I need help with [one sentence]. Is this a standard, long, nurse, vaccine, mental health, procedure, or telehealth appointment? What will the fee be?”

Appointment type reality

Standard, Long, Nurse, Procedure or Telehealth?

Your need Best booking type Why it matters
One simple GP concern Standard appointment Official booking page says standard works well for simple issues or one concern.
Mental health concern Long appointment Official booking page says mental health issues need longer appointments, and mental health care plans have an out-of-pocket fee.
Multiple concerns Long appointment More time helps avoid rushing and improves care quality.
Immunisation or vaccine Doctor + nurse pathway Official practice page says immunisations and vaccines also require a visit with the practice nurse.
Travel medicine / yellow fever Travel consult Queensgate says it is a Yellow Fever accredited facility and travel vaccine recommendations depend on destination and risk.
Iron infusion Doctor pre-consult + nurse slot Official service page says it includes initial pre-consultation, eligibility assessment, 45-minute nurse-administered infusion and follow-up pathology.
IUD or contraceptive device Specific procedure pathway Mirena insertion is performed only by named doctors on the official service page, and a consult prior is required.
Telehealth Phone/video consult Medicare rebate eligibility depends on recent face-to-face attendance at the practice.
Do not book by speed only: fastest available slot is not always the correct slot. Pick the appointment type that matches your need, especially for mental health, vaccine, nurse, procedure, IUD, iron infusion, travel or menopause care.
Mixed billing explained clearly

Queensgate Medical Centre Fees, Bulk Billing and Discounts

Queensgate Medical Centre is a mixed-billing practice. That means some patients can be bulk billed in specific windows, some receive discounted fees, and other appointments attract a private gap.

Children under 12 Bulk-billed in weekday window Official practice page says children under 12 are bulk-billed weekdays from 9:30am–4pm with all doctors; discounted fees apply outside bulk-billing hours.
Aged pension card Bulk-billed weekdays 9:30am–4pm Discounted fee applies at other times and for new-patient initial consultations.
Mental health / procedures Gap fee applies The official pages say mental health care plans and procedure appointments attract out-of-pocket fees.
Patient / appointment Official billing signal What to check before booking
Children under 12 Bulk-billed weekdays 9:30am–4pm Before 8am appointments may receive discounted rate; Saturday rules depend on registrar/discount context.
Children 12 and under on Saturday Mixed source wording Book online page says discounted fees apply Saturdays; practice page says Saturday consultations are bulk-billed with GP registrars. Call to confirm exact doctor/fee.
Teenagers 13–19 Discounted consultation fees Ask the current discount and whether it applies to your exact time/doctor.
Students under 25 Discount with valid student card Bring valid student card as proof.
Aged pension card holders Bulk-billed weekdays 9:30am–4pm Discounted fees apply Saturdays and other times; new-patient initial consultations may be discounted, not bulk billed.
Health Care Card holders Discounted fees Official page lists discounted fees Monday–Saturday, not general bulk billing.
Commonwealth Seniors Health Card holders Not bulk-billing eligible Official booking page says discounted fees apply but not eligible for bulk billing.
Mental Health Care Plans Small out-of-pocket fee Book a long appointment so the GP has enough time.
Procedure appointments Gap fee applies Ask reception for doctor, appointment length, nurse involvement and fee.
Safe wording: do not call Queensgate “fully bulk billing.” Use: mixed billing, with bulk billing only for selected groups and time windows, discounted fees for some patients, and gap fees for mental health and procedures.
Hours and timing

Queensgate Medical Centre Opening Hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–12:00pm
Sunday
Not listed as open
Pathology
Mon–Fri 8:00am–4:30pm; Sat 8:00am–11:30am
Best call time Early weekday Call earlier for appointment-type, billing, nurse, vaccine and procedure questions.
Saturday Short window Open 8am–12pm. Confirm fees, doctor availability and nurse services before attending.
After hours Night Doctor Official FAQ lists Night Doctor on 1300 644 483 for after-hours medical care.
Before travelling: hours can change for holidays, staffing, public health events or special closures. Use online booking or call reception before leaving if timing matters.
Interactive route picker

Book Online, Call Reception, Long Appointment, Nurse Visit or 000?

This tool does not diagnose. It helps visitors choose the safest Queensgate Medical Centre route based on booking platform, appointment type, time and billing.

Choose the options above. Your safest Queensgate booking and billing route will appear here.
Service → booking route

Queensgate Medical Centre Services and How to Book Them

General practice Routine GP care Personal/family history review, lifestyle risk assessment, preventive planning and early intervention support. Standard or long
Mental health Plan + support GPs assist with mental health plans, anxiety/depression management, prenatal mental health, youth mental health, grief and substance-use concerns. Book long
Men’s health Screening and symptoms Includes cardiovascular risk, prostate/bowel screening, testosterone, continence, sexual health, snoring/sleep apnoea and mental health. GP route
Women’s health Life-stage care Includes reproductive health, contraception, STI care, antenatal/postpartum care, cervical/breast screening, PCOS, endometriosis and menopause. May need long
Vaccinations Doctor + nurse Routine childhood immunisations, eligible government vaccines, seasonal influenza, COVID-19 and selected private/workplace vaccines. Tell reception
Travel medicine Yellow Fever accredited Travel vaccine advice depends on destination, duration and personal health risk. Book early. Plan ahead
Iron infusions Pre-consult + 45-minute nurse slot Includes eligibility assessment, treatment plan, nurse-administered infusion and follow-up pathology at 8 weeks. Call first
Minor procedures Skin, wounds, sutures, toenail, devices Includes excisions, biopsies, cryotherapy, dressings, suture removal, foreign body removal and ingrown toenail surgery. Gap fee likely
Qura Menopause Clinic Dedicated menopause service Direct booking, extended 60-minute initial consultation and Thursday clinic at Queensgate Specialist Centre. Separate clinic path
Service booking rule: if the service involves a nurse, procedure room, device, vaccine stock, longer discussion, mental health plan, travel medicine or menopause clinic, phone reception before choosing the quickest online slot.
Doctor/team signals

Queensgate Medical Centre GP Doctors and Team

The official team page says Queensgate opened in 2015 under Directors Dr Richa Singh and Dr Karen Majda. Doctors listed by the clinic are AHPRA registered and are RACGP Fellows or Registrars.

Doctor / team detail What the patient should do Helpful booking note
Dr Karen Majda, Dr Richa Singh, Dr Angela Xu, Dr James Paratore, Dr Madeleine Gayler, Dr Jackline Oku, Dr Bethany Reynolds, Dr Bernice Lim, Dr Karen Wong, Dr Tooba Toor, Dr Susmita Barua, Dr Carina Petersen, Dr Rachael Price, Dr Jonathan Bigwood, Dr Janine Verdejo, Dr Briony Clark Check the current online booking page for live availability and whether the doctor is accepting your appointment type. Doctor rosters can change; use the official team page and booking page rather than relying on old directories.
Practice nurses Tell reception if you need immunisation, health assessment, care-plan support, iron infusion or nurse involvement. Some bookings may need both doctor and nurse time.
Reception/admin team Ask for help choosing appointment type, billing category and correct practitioner. Reception can help route complex, long, vaccine, nurse or procedure bookings.
Languages listed Hindi, Afrikaans, Italian, Mandarin, Urdu, Punjabi, Tagalog Official FAQ lists these language capabilities across named doctors.
Inclusive care LGBTQI-friendly space The official homepage says the facility is inclusive and LGBTQI-friendly.
Training practice RACGP registrars The practice supports future healthcare professionals and GP registrar training.
Telehealth and MyMedicare

Telehealth and MyMedicare Rules

Telehealth format Phone or video Official practice page says appointments can be conducted through telephone or video consultation.
Medicare rebate rule Face-to-face in last 12 months For telehealth Medicare rebate eligibility, patients must have had a face-to-face GP consultation at the practice in the previous 12 months.
MyMedicare Longer MBS-rebated calls Registered patients can access longer MBS-rebated phone calls with their usual general practice.
Task Route Important rule
Register Queensgate as main practice MyMedicare via Medicare Online / Express Plus Medicare app or practice form You need a valid Medicare or DVA card and two face-to-face consultations with the practice in the last 24 months.
Register child under 14 Parent/guardian registration Official MyMedicare page says a parent/guardian must register and consent for a child under 14.
Young person 14–17 Can register and consent themselves Still confirm with reception if unsure.
DVA Veteran Card registration Practice form The official page says DVA registration must be done by form at the practice.
Phone scripts and result rules

Phone, Email, Test Results, After-Hours and Complaints

Email policy Not for clinical questions Official FAQ says clinical questions and requests cannot be addressed via email; book an appointment instead.
Routine results Book follow-up Doctors review results; urgent findings are followed up immediately, and routine results should be discussed in an appointment.
After hours Night Doctor 1300 644 483 For after-hours care. Use 000 for life-threatening emergencies.

Appointment script: “I have [one sentence]. Is this a standard or long appointment, and should I book through the official online page or with reception?”

Fee script: “Before I book, can you confirm if my age/card and appointment time are bulk billed, discounted or privately billed?”

Results script: “My test was done on [date]. Should I book a follow-up appointment to discuss routine results, and which doctor should I book with?”

Nurse/vaccine script: “I need [vaccine/immunisation/travel vaccine]. Do I need both GP and nurse time, and is there vaccine stock or a private vaccine cost?”

Email safety: the clinic says email is only monitored during business hours and urgent enquiries should be made by phone. Do not send urgent symptoms or clinical questions by email.
When the clinic is closed

After-Hours Care and Emergency Routes

Life-threatening Call 000 Use for chest pain, collapse, sudden weakness or severe shortness of breath.
After-hours GP Night Doctor 1300 644 483 Queensgate’s FAQ says the clinic has partnered with Night Doctor for after-hours medical care.
Nearby hospitals listed Murdoch, Fiona Stanley, Armadale Official practice page names these as the closest hospitals to Queensgate Medical Centre.
Arrive prepared

What to Bring Before Your Appointment

Medicare card
Needed for rebate and bulk-billing eligibility checks.
Pension / concession / student card
Bring valid proof if you expect bulk billing or discounted fees.
Payment card
Payment is required on the day; official site says EFTPOS, Visa and MasterCard are accepted and cash is not accepted.
Medication and allergy list
Useful for all GP, travel, iron, mental health and procedure visits.
Previous results or referrals
Bring pathology, imaging, specialist letters or discharge summaries.
Travel plan
For travel medicine, bring destination list, dates, activities and vaccine history.
Child present for telehealth
Official telehealth rule says the child must be present if the appointment is about your child.
Procedure questions
Ask about fee, doctor, nurse time, preparation and follow-up before booking.
Location and access

Address, Parking, Pathology and Map

Correct address Level 1, 2 Queensgate Drive Canning Vale WA 6155, opposite Livingston Marketplace.
Access Parking, ACROD bays, wheelchair access Official homepage says dedicated ACROD bays are near the entrance, with wheelchair access and lifts to all levels.
Pathology Clinipath onsite Official homepage says on-site Clinipath Pathology is available. Practice page lists pathology hours separately.
Avoid wrong booking page

Queensgate Medical Centre vs Other Canning Vale Clinics

Canning Vale has several GP clinics and similar search results. Match the clinic name, address and phone before booking.

Clinic / search result Address signal Phone / booking caution Use this if…
Queensgate Medical Centre
This article focus
Level 1, 2 Queensgate Drive, Canning Vale WA 6155 08 9456 1811 Your booking page, map or appointment confirmation says Queensgate Medical Centre / queensgatemedicalcentre.com.au.
Canning Vale Medical Centre
Different clinic
Waratah Boulevard / other Canning Vale listing Separate phone, website, fees and booking route Your confirmation says Canning Vale Medical Centre, not Queensgate.
HotDoc search result
Use caution
Not verified as official for Queensgate in this check Do not rely on a random search listing unless Queensgate itself links to it. Use only if the clinic’s own page later lists an official HotDoc profile.
Trust rule: for this article, the verified focus is Queensgate Medical Centre, Level 1, 2 Queensgate Drive, phone 08 9456 1811. Do not mix booking links, fees or hours from nearby clinics.
Common patient mistakes

Common Mistakes Before Booking

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Searching for HotDoc and missing that Queensgate’s official booking page recommends HealthEngine.
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Assuming “mixed billing” means all patients are bulk billed.
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Booking a standard appointment for mental health, complex or multiple concerns.
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Booking vaccines without telling reception that nurse time may be required.
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Assuming Commonwealth Seniors Health Card holders are bulk billed when the official page says they are not eligible for bulk billing.
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Emailing clinical questions even though the FAQ says clinical questions cannot be addressed via email.
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Arriving for pathology outside the separate Clinipath pathology hours.
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Forgetting that cancellation/non-attendance with less than 2 hours’ notice may attract an administration charge.
Official sources after the answer

Official Links to Verify Before You Book or Travel

Use these links after reading the quick answer, so you know exactly what to check.

Official Queensgate Medical Centre website

Use for address, phone, hours, facilities, general practice overview and practice identity.

Open official website
Official book online page

Use for current booking path, appointment-type guidance and mixed-billing notes.

Open booking page
Our Practice page

Use for opening hours, pathology hours, billing policy, appointments, telehealth, late cancellation and home visits.

Open practice page
Contact page

Use for location, phone, fax, email, HealthLink and current contact details.

Open contact page
Doctors and team page

Use for publicly listed doctors, nurses and administration team.

Open doctors & team
Services page

Use for general practice, mental health, men’s/women’s health, vaccines, travel medicine, iron infusions and minor procedures.

Open services page
MyMedicare page

Use for longer MBS-rebated phone consults and registration eligibility.

Open MyMedicare page
Frequently Asked Questions

Use for communication policy, result follow-up, after-hours care, complaints and privacy rules.

Open official FAQs
Internal linking note: No MedicalCentre-AU.org internal links are inserted because the live post sitemap could not be directly verified in this session. Add related internal links only after confirming each target URL is live, relevant and not a 404/redirect/tag/search page.
FAQ

FAQ: Queensgate Medical Centre Booking, GP Hours, Doctors and Billing

What is Queensgate Medical Centre phone number?

The official phone number for Queensgate Medical Centre is 08 9456 1811.

Where is Queensgate Medical Centre located?

Queensgate Medical Centre is located at Level 1, 2 Queensgate Drive, Canning Vale WA 6155, opposite Livingston Marketplace near the corner of Ranford Road and Queensgate Drive.

Can I book Queensgate Medical Centre on HotDoc?

I could not verify an official active HotDoc booking page for Queensgate Medical Centre. The official booking page recommends HealthEngine and also provides an online booking tool, so use the official booking page first.

How do I book a GP appointment online?

Open the official Queensgate Medical Centre booking page, choose the correct appointment type, and call reception if the appointment is complex, mental-health related, procedure-related, vaccine-related or fee-sensitive.

What are Queensgate Medical Centre opening hours?

The official site lists Monday to Friday 8:00am–5:00pm and Saturday 8:00am–12:00pm. Sunday hours are not listed as open.

What are the pathology hours?

The official practice page lists pathology services Monday to Friday 8:00am–4:30pm and Saturday 8:00am–11:30am.

Is Queensgate Medical Centre bulk billing?

Queensgate Medical Centre is a mixed-billing practice. Bulk billing is limited to certain patient groups and time windows, such as children under 12 and aged pension card holders in listed weekday windows.

Are children bulk billed?

The official practice page says children under 12 are bulk-billed weekdays from 9:30am–4:00pm with all doctors, with discounted rates outside bulk-billing hours.

Are pension card holders bulk billed?

Aged pension card holders are listed as bulk-billed weekdays from 9:30am–4:00pm, with discounted fees at other times. New patient initial consultations may be discounted rather than bulk billed.

Are Health Care Card holders bulk billed?

The official booking and practice pages list discounted consultation fees for Health Care Card holders. They do not state general bulk billing for Health Care Card holders.

Do mental health appointments cost extra?

Yes. The official booking page says Mental Health Care Plans incur a small out-of-pocket fee for all patients, and mental health appointments should be booked as long appointments.

Which doctors work at Queensgate Medical Centre?

The official team page lists doctors including Dr Karen Majda, Dr Richa Singh, Dr Angela Xu, Dr James Paratore, Dr Madeleine Gayler, Dr Jackline Oku, Dr Bethany Reynolds, Dr Bernice Lim, Dr Karen Wong, Dr Tooba Toor, Dr Susmita Barua, Dr Carina Petersen, Dr Rachael Price, Dr Jonathan Bigwood, Dr Janine Verdejo and Dr Briony Clark. Check the official booking page for current availability.

What after-hours service does Queensgate list?

The official FAQ says Queensgate has partnered with Night Doctor for after-hours medical care. The listed number is 1300 644 483. For life-threatening emergencies, call 000.

Can reception provide test results?

No. The official FAQ says reception cannot provide test results. Doctors review all results, urgent findings are followed up immediately, and routine results should be discussed in a follow-up appointment.

Does Queensgate offer telehealth?

Yes. The official practice page says appointments can be conducted through phone or video. To be eligible for a Medicare rebate, patients generally need a face-to-face consultation with a GP at the practice in the previous 12 months.

Final Patient Summary

For Queensgate Medical Centre, use Level 1, 2 Queensgate Drive, Canning Vale WA 6155 and phone 08 9456 1811. Use the official booking page first because the clinic recommends HealthEngine; an official HotDoc booking profile was not verified in this check.

Book standard appointments for one simple issue. Call reception for long appointments, mental health, vaccines, travel medicine, iron infusion, IUD, procedures, pathology questions, telehealth eligibility, billing questions or after-hours direction. Queensgate is mixed billing, not fully bulk billing for every patient.