Brandon Park Medical Centre: Telehealth GP & Bulk Bill 2026

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Independent patient guide · Wheelers Hill VIC · 2026

Brandon Park Medical Centre: Telehealth GP, Bulk Bill, Doctors & Booking Guide

Use this guide to book Brandon Park Medical Centre, check whether your GP consult is bulk billed, choose the right doctor, understand telehealth rules, avoid the wrong Brandon Park clinic, and know what to confirm before travelling.

Main public details: Shop 45A, Brandon Park Shopping Centre, Wheelers Hill VIC 3150, phone (03) 9560 4455. Some footer/accreditation sources also show Shop 116, so use the clinic name plus phone when confirming directions.

Phone (03) 9560 4455 Appointments and reception questions
Address Shop 45A Brandon Park Shopping Centre, Wheelers Hill
Bulk billing Mostly yes Medicare general consults, with exceptions
Telehealth Check eligibility Usually needs recent face-to-face GP visit
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Emergency rule: Call 000 now for chest pain, stroke signs, severe breathing difficulty, collapse, serious injury, heavy bleeding, severe allergic reaction, seizure, poisoning or any symptom that feels life-threatening.
Fast answer first

Quick Answer: How to Use Brandon Park Medical Centre

Routine GP consult Book online or call Use online booking for simple GP needs. Phone reception if your appointment type is unclear.
Bulk billing Medicare general consults Official site says general consultations are bulk billed for Medicare cardholders.
New / inactive patient Fee may apply Healthengine shows $90–$100 may apply for new patients or patients not seen for 12+ months.
Telehealth Ask before booking Medicare GP telehealth usually requires a face-to-face visit with the practice in the last 12 months.
Call (03) 9560 4455 Book on Healthengine Official Appointments Official Contact
Best one-minute check: “Is this appointment bulk billed for me, can it be telehealth, and am I treated as a new/inactive patient?” Ask this before booking if money or eligibility matters.
Avoid the wrong clinic

Brandon Park Medical Centre vs Doctors at Brandon Park

Search results can show two similarly named clinics inside Brandon Park Shopping Centre. Do not mix their phone, fees, doctors or booking links.

Clinic Address signal Phone Billing signal Use this if…
Brandon Park Medical Centre
This article focus		 Shop 45A, Brandon Park Shopping Centre, Wheelers Hill VIC 3150. Some sources also show Shop 116. (03) 9560 4455 Official site says general consultations bulk billed for Medicare cardholders; Healthengine lists exceptions. Your booking page says Brandon Park Medical Centre and phone (03) 9560 4455.
Doctors at Brandon Park
Separate clinic		 Shop 24, Brandon Park Shopping Centre. (03) 9574 7932 Mixed billing; different doctors and fees. Your appointment confirmation says Doctors at Brandon Park, not Brandon Park Medical Centre.
Trust rule: match the clinic name, shop number, phone number and booking platform before you travel. Similar names inside one shopping centre create real patient confusion.
Telehealth route

Brandon Park Medical Centre Telehealth GP: What to Check First

Telehealth is useful for simple follow-up care, script discussions, results, referrals and some reviews. But not every appointment is suitable, and Medicare telehealth rules can affect whether it is bulk billed.

Most suitable for Follow-up GP care Results discussion, repeat script review, referral update, simple follow-up or medication discussion.
Usually not suitable for Hands-on care Chest pain, severe symptoms, injuries, procedures, skin checks needing examination, vaccinations or tests.
Medicare rule 12-month face-to-face link Government guidance says GP telehealth eligibility generally needs a face-to-face visit with the GP or practice in the previous 12 months.
Telehealth need Book online? Call first? Why
Repeat script discussion Maybe Yes if overdue/new/lost script Some script requests need a GP appointment and eligibility check.
Test results Maybe Yes if urgent or complex Reception cannot safely interpret medical results; book with a GP.
Referral update Maybe Yes Referral changes can need a GP review and correct Medicare item.
New patient telehealth Not safe to assume Yes Medicare telehealth and Healthengine fee exceptions can affect eligibility.
Skin check, immunisation, wound, injury No for final care Yes These usually need in-person assessment, vaccine, procedure or test.

Telehealth script: “Hi, I want a telehealth appointment at Brandon Park Medical Centre. I have seen the clinic in person within the last 12 months / I have not. Can this be bulk billed, and is my issue suitable for phone or video?”

Government Telehealth Rules Digital Health Telehealth Guide Ask Reception
Bulk billing truth table

Does Brandon Park Medical Centre Bulk Bill?

The simple answer is: general consultations are bulk-billing-signalled for Medicare cardholders, but users should not treat every visit as free. Vaccinations, allied health, new-patient situations, inactive-patient situations and non-Medicare-eligible items can cost extra.

Official site says General consults bulk billed For Medicare cardholders, with no out-of-pocket cost for general consultations.
Healthengine adds Exceptions apply $90–$100 for new patients or those not seen for more than 12 months.
Extra-cost warning Other services may cost Vaccination and allied-health services may incur additional costs.
Patient / service Bulk bill likely? What to ask
Existing Medicare cardholder, standard GP consult Likely yes “Is this exact consult Medicare bulk billed today?”
New patient Confirm first “Will I be charged the new-patient fee shown on Healthengine?”
Not attended for more than 12 months Confirm first “Am I classed as inactive, and is there a $90–$100 fee?”
Telehealth GP consult Depends “Have I met the 12-month face-to-face Medicare rule?”
Vaccination / travel clinic May cost extra “What is the vaccine cost and consult cost?”
Allied health Do not assume “Is this provider bulk billed, Medicare rebated, private or DVA?”
Occupational, work, railway, diving or commercial medical Usually fee-based “What is the full fee and which forms should I bring?”
Best wording for readers: “Bulk billing is available for standard Medicare GP consultations, but confirm your exact appointment because booking platform notes and non-standard services show exceptions.”
Doctor list with matching help

Brandon Park Medical Centre Doctors: Public List and Useful Matching

Doctor rosters can change, so use this as a public guide, then confirm live availability through Healthengine or by calling reception.

Doctor Public qualifications / profile signal Listed interests or useful match Schedule signal
Dr Badrika Wijesundara MBBS, MSc, MD, FRACGP General medicine, diabetes, women’s health, children’s health; speaks English and Sinhalese. Check live booking.
Dr Thevarajan Nakkeeran MBBS, FRACGP Public profile listed on team page; use booking page for current availability. Check live booking.
Dr Chandrika Sivapalan MBBS, FRACGP Women’s health, gynaecology/obstetrics, general medicine, paediatrics, work cover, travel medicine, immunisation and pap smears. Mon–Wed 9am–3pm, Thu 2pm–7pm, Fri 9am–3pm.
Dr Mona Hanna MB BCH, DRANZCOG, FRACGP Useful for users seeking a female GP profile; confirm current interests by phone. Mon 3pm–9pm, Tue 9am–3pm, Wed 9am–2pm, Thu 9am–3pm.
Dr Sam Soliman MBBS, FRACGP, DRANZCOG, GradDipOccEnvH, AMRO Occupational medicine, Worksafe, railway, Oil & Gas UK, Q fever, antenatal shared care, skin cancers and minor procedures. Thu 6pm–9pm, Sat 9am–3pm.
Dr Adel Makar MBBS (Hons), MSc ENT-related conditions, diving medicals, minor procedures and mental health. Wed 5pm–9pm, Thu 6pm–9pm, Fri listed as 9pm–1.30pm; call to confirm this unusual listing.
Dr Roger King MB.BCh, FRACGP, BA, MA, MSc, MEdSt, GradDip FM, PhD, ATCL Public profile listed with detailed qualifications. Mon 1pm–9pm, Tue 12pm–6pm, Wed 3.30pm–9pm, Sun 9am–3pm.
Dr Shanthini Sathiyalngam MBBS, FRACGP General practice profile; use online booking for live availability. Mon 9am–1pm, Tue 4pm–9pm, Wed 9am–2pm, Thu 10am–4pm, Fri 3pm–9pm.
Dr Jabeen Syeda MBBS, FRACGP General practice profile; check availability before choosing. Mon 9am–12pm, Thu 9am–12pm, Fri 4pm–9pm.
Dr Chandima Panditharathna MBBS, FRACGP, Grad Dip Child Health, Primary Care Skin Cancer Surgery certificate, Monash Health shared maternity care affiliate. Psychiatry, skin cancer medicine, travel medicine, paediatrics, men’s health, geriatrics, obstetrics and internal medicine. Mon 10am–5pm, Tue 2pm–9pm, Wed 10am–5pm, Thu 1.30pm–9pm, Fri 10am–5pm.
Official Doctor List Check Live Doctor Availability Ask Which Doctor Fits

Doctor-choice script: “Hi, I need help choosing the right GP at Brandon Park Medical Centre. My issue is [brief issue]. Should I book a standard consult, long consult, telehealth, skin/procedure appointment, vaccination or occupational medical?”

Clickable micro-steps

How to Book Brandon Park Medical Centre

Confirm you are booking the correct clinic. Look for Brandon Park Medical Centre, Shop 45A, phone (03) 9560 4455.
Choose online booking or phone. Online booking is useful for simple appointments. Phone is better for telehealth eligibility, new-patient fees, procedures, allied health, travel vaccines and occupational medicals.
Book Online
Select appointment type before doctor. GP, practice nurse, flu vaccination, COVID-19 vaccination, telehealth, procedure and allied health services can have different rules.
Check bulk-bill eligibility. Bring Medicare card and health care card if applicable. Ask about exceptions before attending.
Keep confirmation and arrive prepared. Bring Medicare card, ID, medication list, referral/results, and payment card in case the service is not bulk billed.
Book online for Simple GP appointments One issue, standard consult, live availability visible, Medicare eligibility clear.
Phone for Unclear or fee-sensitive care Telehealth, new patient, inactive patient, travel vaccine, work medical, skin/procedure, allied health.
Use urgent help for Emergency symptoms Call 000. Do not wait for a routine GP appointment.
Hours and pathology

Brandon Park Medical Centre Opening Hours

Monday
9am–9pm
Tuesday
9am–9pm
Wednesday
9am–9pm
Thursday
9am–9pm
Friday
9am–9pm
Saturday
9am–3pm
Sunday
9am–3pm
Weekdays 9am–9pm Good window for standard GP, telehealth eligibility and reception questions.
Weekends 9am–3pm Confirm doctor availability before travelling, especially if you want a specific GP.
Public holidays 10am–4pm signal Healthengine lists public-holiday hours, but call before relying on this.
Dorevitch Pathology: official appointment information says Dorevitch Pathology is available 9am–12pm on weekdays, with no appointment necessary. Bring your request form and confirm if you are travelling near a public holiday.
Decision tool

Book Online, Call Reception, Telehealth or 000?

This tool does not diagnose. It helps the reader choose the safest booking path.

Choose the options above. Your best next action will appear here.
Services by action path

Services at Brandon Park Medical Centre

General practice Routine GP care General illness, children’s health, men’s health, women’s health, preventative care and care plans. Book online or call
Telehealth GP Phone/video-style care Use for suitable follow-up needs after eligibility is confirmed. Eligibility check
Vaccinations Childhood, flu, COVID, travel Confirm stock, timing and whether any vaccine cost applies. Ask first
Occupational medicine Work and industry medicals Pre-employment, fitness for duty, railway, Q fever, oil/gas, mining, diving, drug and alcohol testing. Phone booking
Pathology Dorevitch weekdays 9am–12pm weekdays, no appointment necessary according to the official appointment page. Bring form
Allied health Podiatry, psychology, dietitian, physio Provider rules and fees can differ from GP bulk billing. Confirm fee
If you need… Ask for… Why it matters
One simple GP issue Standard GP appointment Likely the easiest online-booking route.
Follow-up, script or result discussion Telehealth or GP appointment Telehealth may depend on Medicare eligibility and clinical suitability.
Travel vaccination Travel clinic appointment Destination, stock, timing and vaccine costs matter.
Skin cancer or minor procedure Skin/procedure appointment Needs correct doctor, time and fee confirmation.
Work, railway, driving, diving, mining medical Occupational medicine appointment Usually requires forms, specific examiner and private fee check.
Pathology blood test Dorevitch collection Attend weekdays 9am–12pm with request form.
Review-reading guide

Brandon Park Medical Centre Reviews: How to Check Without Being Misled

Review scores can change quickly, so do not freeze one rating inside the article. Instead, use current review pages plus official details.

For live comments Check Google reviews Read recent comments about reception, waiting time, doctor care and billing clarity.
For booking experience Check Healthengine Look at available slots, practitioner list, appointment types and booking friction.
For trust basics Check official details Use official site, Healthdirect and accreditation register before relying on review websites.
Review question Useful signal Weak signal
Is the clinic good for telehealth? Recent comments about phone consults, callbacks and script/result follow-up. Old reviews written before current Medicare telehealth rules.
Is it really bulk billed? Official billing statements plus current booking-platform notes. Old comments saying “free” without date or appointment type.
Which doctor should I choose? Doctor profiles, live availability and recent reviews mentioning the same doctor. Generic praise that does not mention your health need.
Is waiting time okay? Recent comments across multiple days/times. One extreme comment during a busy flu/COVID season.
Check Healthengine Search Google Reviews Confirm With Clinic
Urgent help

After-Hours, Urgent Care and 000

Emergency 000 Use for life-threatening symptoms. Do not wait for a GP appointment.
Unsure what care level? 1800 022 222 Healthdirect offers 24-hour health advice from a registered nurse.
Routine next appointment Book or call clinic Use Healthengine or phone reception during opening hours.
Call 000 Call Healthdirect 1800 022 222 Healthdirect Helpline Info
Location and arrival

Address, Map, Parking and What to Bring

Map search Shop 45A Brandon Park Shopping Centre Corner Ferntree Gully Road and Springvale Road, Wheelers Hill VIC 3150.
Facilities signal Parking and wheelchair access Healthengine lists free onsite parking, bicycle storage, pathology nearby and Healthdirect shows wheelchair access.
Pathology Weekday morning only Dorevitch Pathology is listed 9am–12pm weekdays.

Bring this before you attend

✓
Medicare card
Needed for bulk billing and Medicare rebate checks.
✓
Health care card
Bring if applicable, as the official page asks patients to bring it.
✓
Photo ID
Useful for new-patient or account matching.
✓
Payment card
Needed if your service is not bulk billed or a new/inactive fee applies.
✓
Medication and allergy list
Helpful for scripts, chronic care and telehealth.
✓
Results and referral letters
Bring anything from hospital, specialist or pathology services.
✓
Pathology request form
Needed for Dorevitch collection.
✓
Booking confirmation
Keep Healthengine SMS/email ready.
Common mistakes

Mistakes to Avoid Before Booking

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Confusing Brandon Park Medical Centre with Doctors at Brandon Park.
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Assuming every telehealth consult is automatically bulk billed.
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Ignoring the new-patient or 12-month inactive-patient fee note shown on Healthengine.
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Arriving for Dorevitch Pathology outside the 9am–12pm weekday window.
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Booking a standard GP consult for occupational medicals, Q fever, railway, diving or work assessments.
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Using a routine GP appointment instead of calling 000 for emergency symptoms.
Official links after explanation

Official Sources to Check Before You Travel

Official Brandon Park Medical Centre website

Use for clinic overview, services, phone and official appointment information.

Open official website
Official appointment page

Use for phone booking, Dorevitch Pathology hours and bulk-billing statement.

Open appointment page
Official team page

Use for public doctor list, qualifications, interests and roster signals.

Open doctor list
Healthengine booking page

Use for live online booking, doctors, pricing notes, booking types and availability.

Open Healthengine
Official contact page

Use for address, phone, fax, contact form and hours.

Open contact page
Australian telehealth guidance

Use for Medicare telehealth eligibility and phone/video consultation rules.

Open telehealth guide
Internal linking note: no internal article links were added because the live MedicalCentre-AU.org post sitemap could not be directly verified in this run. Add only verified live sitemap URLs later.
FAQ

FAQ: Brandon Park Medical Centre Telehealth, Bulk Billing, Doctors and Booking

What is Brandon Park Medical Centre phone number?

The public phone number for Brandon Park Medical Centre is (03) 9560 4455. Use this for booking, telehealth eligibility, billing and service questions.

Where is Brandon Park Medical Centre located?

The official contact and appointment pages list Shop 45A, Brandon Park Shopping Centre, Wheelers Hill VIC 3150. Some footer/accreditation sources show Shop 116, so confirm with the clinic if you are unsure.

Does Brandon Park Medical Centre bulk bill?

The official website says general consultations are bulk billed for Medicare cardholders. Healthengine also lists the clinic as bulk billing but notes exceptions, including fees for new patients or patients not seen for more than 12 months.

Does Brandon Park Medical Centre offer telehealth?

Telehealth availability should be confirmed with reception or the booking platform. Medicare-funded GP telehealth generally requires a face-to-face visit with the GP or another GP in the same practice within the previous 12 months.

Can a new patient get bulk-billed telehealth?

Do not assume this. Medicare telehealth eligibility and Healthengine’s new-patient fee note can affect billing. Call reception before booking as a new patient.

How do I book Brandon Park Medical Centre online?

Use the Healthengine booking page for Brandon Park Medical Centre in Wheelers Hill. Choose the correct appointment type before selecting a doctor or time.

What are Brandon Park Medical Centre opening hours?

The official pages list Monday to Friday 9am–9pm and Saturday to Sunday 9am–3pm. Healthengine also lists public holidays 10am–4pm, but public-holiday hours should be confirmed before travel.

What are Dorevitch Pathology hours at Brandon Park Medical Centre?

The official appointment page says Dorevitch Pathology is available between 9am and 12pm on weekdays, with no appointment necessary.

Who are the doctors at Brandon Park Medical Centre?

Publicly listed doctors include Dr Badrika Wijesundara, Dr Thevarajan Nakkeeran, Dr Chandrika Sivapalan, Dr Mona Hanna, Dr Sam Soliman, Dr Adel Makar, Dr Roger King, Dr Shanthini Sathiyalngam, Dr Jabeen Syeda and Dr Chandima Panditharathna. Check live availability before booking.

Is Brandon Park Medical Centre the same as Doctors at Brandon Park?

No. Brandon Park Medical Centre and Doctors at Brandon Park are separate clinics inside Brandon Park Shopping Centre, with different phone numbers, doctors, booking pages and billing notes.

What should I bring to my appointment?

Bring Medicare card, health care card if applicable, photo ID, payment card, medication list, allergies, referral letters, test results, pathology request form if needed, and booking confirmation.

Can I walk in for pathology?

The official appointment page says Dorevitch Pathology is available weekdays 9am–12pm with no appointment necessary. Bring your request form and confirm public-holiday availability.

How should I check Brandon Park Medical Centre reviews?

Check Google reviews for recent patient comments, Healthengine for booking experience and the official website for current phone, hours, services and billing information.

When should I call 000 instead of booking a GP?

Call 000 for chest pain, stroke signs, severe breathing difficulty, collapse, serious injury, heavy bleeding, severe allergic reaction, seizure, poisoning or any life-threatening symptom.

Final Patient Summary

Brandon Park Medical Centre is a bulk-billing-signalled GP clinic at Brandon Park Shopping Centre, Wheelers Hill. Call (03) 9560 4455 or use Healthengine for routine booking.

For telehealth, new-patient booking, inactive-patient fees, travel vaccines, allied health, occupational medicals, pathology timing or public holidays, call first. Do not confuse it with Doctors at Brandon Park.

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