Hinterland Medical Centre: Doctors, Hours, Bulk Billing 2026

Independent patient guide · Nerang QLD · 2026

Hinterland Medical Centre: Doctors, Hours, Booking & Bulk Billing Guide 2026

This guide focuses on Hinterland Medical Centre at 5 Price Street, Nerang QLD 4211. It turns the official clinic details into a quick patient route: call, book on HotDoc, choose the right doctor, check hours, and understand what “bulk billing” really means here.

The important billing answer is not “free for everyone.” The clinic describes itself as a private billing practice, with some Medicare-direct-billed items and doctor-discretion bulk billing.

07 5578 2199 Main phone number
5 Price Street Nerang QLD 4211
7 days Regular practice hours shown online
Private billing Bulk billing depends on service / doctor
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Emergency rule: call 000 for chest pain, stroke signs, severe breathing difficulty, serious burns, major injury, heavy bleeding, poisoning, collapse, seizure, severe allergic reaction or any symptom that feels life-threatening.
Fast answer first

Quick Answer: What Should You Do?

Routine GP visit Book on HotDoc Use online booking for a clear standard appointment, then check whether your preferred doctor is available.
Fee question Call first The clinic is private billing. Ask whether your exact appointment is privately billed, bulk billed or direct billed to Medicare.
Longer appointment Tell reception Excision, cervical screen, medical, multiple issues and longer concerns need extra appointment time.
After hours Call 13 74 25 The trading-hours page points patients to National Home Doctor Service for after-hours care.
Best one-minute check: if the appointment is for a skin procedure, iron infusion, travel vaccine, medical, WorkCover, multiple issues, referral, repeat script without consultation, or non-Medicare patient, call before booking because the standard online slot may not be enough.
Clickable micro-steps

How to Book Hinterland Medical Centre Without Choosing the Wrong Slot

Confirm the correct clinic. The correct clinic is Hinterland Medical Centre, 5 Price Street, Nerang QLD 4211, phone 07 5578 2199.
Choose the right appointment length. The official appointment page says a standard appointment is 10–15 minutes. Ask for longer time for cervical screen, excision, medicals or multiple issues.
Use HotDoc for simple bookings. Choose the doctor, appointment type and available time. Keep the confirmation message ready.
Call reception if the issue is complex. Phone first for urgent attention, chest pain/burns/eye injury advice, procedures, travel medicine, iron infusion, referrals, scripts without consult, home visits and billing questions.
Check if your doctor is running on time. The official appointment page says emergencies can make appointments run late and asks patients to phone before their appointment if they need to check timing.

Booking script: “Hi, I want to book Hinterland Medical Centre at 5 Price Street. Is this a standard 10–15 minute appointment, or do I need a longer appointment? Is it privately billed, bulk billed or direct billed to Medicare?”

Hours users need first

Hinterland Medical Centre Opening Hours

The official home page lists the practice as open 7 days, with shorter weekend hours. Always re-check for public holidays, doctor availability and special notices before travelling.

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
8:00am–3:00pm
Public holidays
8:00am–3:00pm, except Christmas Day
Hours safety note: the site has both current trading-hour information and an older patient-message page with pandemic-era amended hours. Use the current home/trading-hours information and call first if attending near closing, on public holidays or for a specific doctor.
Bulk billing truth

Does Hinterland Medical Centre Bulk Bill?

Not automatically for every patient or service. The official fees page says Hinterland Medical Centre is a private billing practice. It is at the discretion of the doctor whether they bulk bill the consultation or ask you to pay a fee.

Service / patient Official billing signal What to ask before booking
Standard GP consultation Private billing practice; doctor decides whether to bulk bill or charge a fee. “Will my exact appointment be bulk billed or privately billed today?”
Pensioner / Health Care Card holder Reduced fee available. “What is the concession fee and do I need to bring my card?”
DVA Gold Card / White Card holder Billed directly to DVA. “Do I need to bring my DVA card and is this service covered?”
Workers’ Compensation injuries / medicals Billed independently of Medicare. “What paperwork, claim details or employer information do I need?”
Care plans and health assessments Direct billed to Medicare. “Am I eligible and how long should I book?”
Childhood vaccines, flu vaccines, repeat dressings Direct billed to Medicare. “Do I need vaccine history, Medicare card or a nurse appointment?”
Cash / card payment Fees payable at time of consultation by cash or credit card. Bring a payment card even if you hope to be bulk billed.

Fee script: “I have Medicare / concession / DVA. Is this service bulk billed, direct billed to Medicare, reduced-fee, or privately billed? What will I pay today?”

Doctor-by-doctor scan guide

Hinterland Medical Centre Doctors and Consulting Times

The official doctors page lists many independent GPs with different consulting times, languages, interests and new-patient availability. Times are subject to change, so use this as a route guide and verify live availability before booking.

Dr Andrzej GuzowskiFRACGP MD · Mon–Thu hours listed · Polish spoken · male health / emergency / family / occupational medicine
Dr Brett PenwarnMon–Wed; Thu excision clinic; Fri skin check clinic · unable to take new patients
Dr Brianna CorfieldCurrently on maternity leave · interests listed in women’s health, GI, cardiometabolic and preventative medicine
Dr David LaiAvailable Mon–Fri; Saturday mornings as available
Dr Drew HeinemannConsulting days listed Monday to Thursday
Dr Fauzie Le DucMBBS FRACGP DRANZCOG CTH · Mon–Thu; Sunday morning as available · women’s health, travel, skin cancer
Dr Hock LawMBBCh FRACGP · Tue–Fri hours listed · Mandarin and Cantonese · WorkCover interest
Dr Ivanka VincourMon–Fri 7:30am–3:30pm listed · Czech spoken · unable to take new patients
Dr Jack GassnerMon–Fri late sessions and weekends as available · general practice
Dr Julieanne MooreAppointments available Thursdays
Dr Kristi MandalMon–Fri 8:30am–4pm; Saturday mornings as available · procedures, iron infusions, Implanon, Bengali
Dr Kristofer UlyateMonday to Friday; Saturday as available
Dr Kristy BaylissMonday / Thursday; alternate Friday and Saturday mornings · unable to take new patients
Dr Lynn FreemanTue–Fri 8:30am–4pm; Saturday 8am–1:30pm as available
Dr Mary-Louise MillerMon, Wed, Thu, alternate Saturday mornings and Sunday · geriatrics / chronic disease interest
Dr Radim VanaMon, Tue, Thu, Fri 8am–3pm; weekends as available · Czech, Russian, Polish
Dr Robyn WilsonMon, Wed, Fri 8am–4pm · unable to see new patients
Dr Ruth HopgoodMost mornings and Sundays as available · women’s health, antenatal, child/adolescent development
Dr Wendy HollidayMon/Tue/Fri mornings, Thu afternoon, Sat mornings as available · not taking new patients
Want a specific doctor? Book early Several doctors have limited sessions, alternate Saturdays or “as available” weekend hours.
New patient? Check doctor status Some doctors are listed as unable to take new patients or not currently taking new patients.
Procedure needed? Call before booking Skin checks, excisions, iron infusions, Implanon and medicals need the right doctor and appointment length.
Interactive route helper

Book Online, Call Reception, Confirm Fee, or Use Emergency Care?

This tool does not diagnose. It helps users choose the right administrative path based on the official appointment, billing and emergency information.

Choose the options above. Your safest booking and billing path will appear here.
Service router

Services: Which Appointment Type Should You Choose?

Need Official service signal Best action
Women’s, men’s or children’s health Listed under General Services. Book a GP appointment; ask for longer time if there are multiple issues.
Diabetes / chronic disease / health assessment Diabetes management and health assessments are listed; health assessments can be direct billed to Medicare. Call and ask the correct appointment length and Medicare eligibility.
Skin cancer / melanoma detection Skin clinic offers early detection and treatment. Book skin clinic, not a generic short consult, especially for full checks or procedures.
Iron infusion On-site Ferrinject iron infusions are offered; initial doctor appointment is required. Book with a doctor who performs the procedure and bring recent blood results.
Travel medicine Travel immunisations include Yellow Fever, Hep A/B, Typhoid, Japanese Encephalitis, Rabies, Tetanus, Flu, Polio and Whooping Cough. Book early before travel; bring itinerary, vaccine history and medicine list.
Workplace / pre-employment / commercial driver medicals Workplace health care, pre-employment medicals and commercial driver licence services are listed. Call first because medicals can need forms, longer time and private billing.
Home visit Home visits may be arranged where possible for established patients too ill or incapacitated to attend. Call reception; some problems are better managed at the surgery.
Telehealth, scripts, referrals and results

Telehealth and Admin Rules Users Usually Miss

Telehealth eligibility Established relationship The patient message says Medicare telehealth generally needs a face-to-face service in the previous 12 months.
Doctor call Unknown number possible The doctor may call at or near appointment time from an unknown number.
Repeat scripts Consult usually needed Doctors do not issue prescriptions without consultation unless prior arrangement exists; a fee may apply.
Specialist referrals No backdating A consultation must happen before a specialist referral; doctors cannot backdate referrals.
Admin task Official detail Practical step
Contact online Contact form asks for name, date of birth, phone, email and reason; the clinic says it will contact within one business day. Use for non-urgent admin only. Do not use for emergencies.
Referral Consultation must precede referral and referrals cannot be backdated. Check with the specialist’s receptionist if a new referral is required before attending.
Prescription Scripts are generally not issued without consultation unless prior arrangement has been made. Book a consult or ask whether a fee applies for a script request.
eScript Prescriptions can be sent to your phone by eScript QR code in suitable circumstances. Take your phone with the QR code to the pharmacy.
Pathology referral Pathology referral can be transmitted to mobile, picked up at reception or emailed if suitable. Ask what method is best before leaving the appointment.
Before your first appointment

New Patient Registration: What Details You Need

The online new-patient form asks for identification, contact, emergency, Medicare/concession/DVA and electronic-communication consent details. Preparing these before your visit makes billing and reminders easier.

Full name and preferred name
Family name, first name, middle name and preferred name.
Date of birth and gender details
Also optional gender identity, religion, occupation and country of birth.
Address and contact number
Include parent/guardian contact details if the patient is under 18.
Email address
Used for contact and possible electronic communication consent.
Next of kin and emergency contact
Name, phone and relationship.
Medicare card details
Medicare number, IRN and card expiry date.
Concession card
Pension Card or Health Care Card details if applicable.
DVA card
DVA Gold or White Card entitlement number if applicable.
After-hours and emergency route

After Hours, 13HEALTH and Emergency Options

After-hours care 13 74 25 Trading-hours information points patients to National Home Doctor Service after hours.
Urgent advice 13HEALTH The site says to call 13HEALTH for advice if urgent help is needed and it is not an emergency.
Emergency 000 The emergency page says dial 000 for Police, Medical, Fire and ambulance emergencies.
If this happens… Use this path Why
Chest pain, stroke signs, severe breathing difficulty, heavy bleeding, collapse, major injury or life-threatening symptoms Call 000 Routine GP or online form is not safe for emergencies.
Clinic is closed and you need non-emergency medical help Call 13 74 25 The clinic points patients to National Home Doctor Service after hours.
You are unsure whether to wait, use GP, urgent care or hospital Call 13HEALTH Use for health advice when the situation is urgent but not clearly life-threatening.
You cannot reach the practice for urgent concerns Use 000 / 13HEALTH or nearby hospital pathway The clinic emergency page lists local hospitals if the practice cannot be reached.
Reviews without fake ratings

Reviews and Feedback: How to Check Safely

Do not add fake star ratings, fake “best doctor” claims or Review schema. Reviews change. The safe approach is to send users to live review sources and the official feedback path.

Read recent reviews Look for patterns Check repeated comments about waiting time, reception, billing clarity, doctor communication and weekend access.
Need official feedback? Speak or write The official feedback page says patients can speak to a doctor, Practice Manager or staff, or submit concerns in writing.
External complaint OHO 133 646 The feedback page lists the Office of the Health Ombudsman phone number for external concerns.
Schema safety: this article uses FAQPage schema only. It does not use Review or AggregateRating schema because live review ownership and rating data are not verified inside this article.
Location and arrival

Address, Map, Parking and What to Bring

Correct address 5 Price Street Nerang QLD 4211, Australia.
Phone and fax 07 5578 2199 Fax listed: 07 5596 1029.
Same location Pathology, skin clinic, pharmacy The official home page highlights pathology, skin clinic and pharmacy at the same location.
Hinterland Medical Centre · 5 Price Street, Nerang
Medicare card
Needed for Medicare-direct-billed items and bulk-billing checks.
Payment card or cash
Fees are payable at the time of consultation if charged.
Concession / DVA card
Bring Pension, Health Care Card, DVA Gold or DVA White Card if applicable.
Medication list
Include medicine names, dose, allergies and recent changes.
Referral or medical forms
Bring specialist, WorkCover, driver medical, pre-employment or travel forms.
Recent pathology or imaging
Useful for iron infusion, chronic disease, skin, diabetes or specialist follow-up.
Travel itinerary
Bring destination, departure date and vaccine history for travel medicine.
HotDoc confirmation
Keep appointment confirmation ready before travelling.
Avoid these mistakes

Common Mistakes Before Booking

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Assuming “bulk billing” applies to every patient because some items are direct billed to Medicare.
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Booking a short standard slot for cervical screening, excision, medicals, multiple issues, iron infusion or skin procedures.
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Requesting a specialist referral after the specialist visit; the clinic says referrals cannot be backdated.
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Using the online contact form for emergency symptoms; use 000 or 13HEALTH instead.
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Choosing a doctor who is listed as not taking new patients without checking live availability first.
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Expecting telehealth without meeting the established-relationship requirement.
Official sources after the answer

Official Links to Verify Before You Travel

Use these after reading the quick answer, so you know exactly what to verify.

Official Hinterland Medical Centre website

Use for phone, clinic identity, current notices, practice hours and main booking route.

Open official website
HotDoc booking page

Use for live appointment availability and doctor selection.

Open HotDoc
Official doctors page

Use for doctor names, consulting times, languages, interests and new-patient notes.

Open doctors page
Official fees page

Use for private billing, concession fee, DVA, WorkCover and Medicare-direct-billed item rules.

Open fees page
Official appointments page

Use for standard appointment length, longer appointment rules, referrals, scripts and cancellation advice.

Open appointments page
Official contact page

Use for address, phone, fax and non-urgent online contact form.

Open contact page
Emergency information

Use for 000 instruction and local hospital details if the practice cannot be reached.

Open emergency page
New patient registration

Use for patient details, Medicare, concession, DVA and consent information.

Open new patient form
Internal linking note: no same-site MedicalCentre-AU.org internal links are inserted here because the live sitemap was not verified in this run. Add only verified live article URLs from the sitemap later.
FAQ

FAQ: Hinterland Medical Centre Doctors, Hours, Booking and Bulk Billing

What is Hinterland Medical Centre phone number?

The main phone number for Hinterland Medical Centre in Nerang is 07 5578 2199. The fax number listed on the official site is 07 5596 1029.

Where is Hinterland Medical Centre located?

Hinterland Medical Centre is located at 5 Price Street, Nerang QLD 4211, Australia.

How do I book Hinterland Medical Centre?

You can use the HotDoc booking page for simple appointments or call 07 5578 2199. Call first if you need a longer appointment, procedure, skin clinic, iron infusion, travel vaccine, referral, repeat script, home visit or fee confirmation.

What are Hinterland Medical Centre opening hours?

The official home page lists Monday to Thursday 7:00am–7:00pm, Friday 7:00am–6:00pm, Saturday 8:00am–5:00pm and Sunday 8:00am–3:00pm. Public holiday hours may vary, so call first before travelling.

Does Hinterland Medical Centre bulk bill?

The official fees page says Hinterland Medical Centre is a private billing practice. Bulk billing is at the discretion of the doctor. Some items such as care plans, health assessments, childhood vaccinations, flu vaccinations and repeat dressings are direct billed to Medicare.

Are Pensioner and Health Care Card holders bulk billed?

The official fees page says a reduced fee is available for Pensioner and Health Care Card holders. Call reception to confirm whether your exact appointment will be bulk billed or charged at a reduced fee.

Are DVA patients billed directly?

The official fees page says Veterans with a Gold Card or White Card will be billed directly to DVA. Bring your DVA card and confirm that the service is covered.

Which doctors work at Hinterland Medical Centre?

The official doctors page lists doctors including Dr Andrzej Guzowski, Dr Brett Penwarn, Dr Brianna Corfield, Dr David Lai, Dr Drew Heinemann, Dr Fauzie Le Duc, Dr Hock Law, Dr Ivanka Vincour, Dr Jack Gassner, Dr Julieanne Moore, Dr Kristi Mandal, Dr Kristofer Ulyate, Dr Kristy Bayliss, Dr Lynn Freeman, Dr Mary-Louise Miller, Dr Radim Vana, Dr Robyn Wilson, Dr Ruth Hopgood and Dr Wendy Holliday. Check HotDoc or call for live availability.

What appointment length should I book?

The official appointment page says a standard consultation is 10–15 minutes. Ask reception for a longer appointment if you need cervical screening, excision, medicals, multiple issues or a complex discussion.

Can I get a repeat prescription without seeing a doctor?

The official appointment page says doctors do not issue prescriptions without consulting the patient unless prior arrangement has been made with your doctor. A fee may apply if a script is requested without consultation.

Can a specialist referral be backdated?

No. The official appointment page says a consultation must precede a referral and doctors are unable to backdate referrals.

Does Hinterland Medical Centre offer iron infusions?

Yes. The official iron infusion page says the clinic offers on-site Ferrinject iron infusions that can be infused in approximately one hour. An initial appointment is required with a doctor who performs the procedure.

Does Hinterland Medical Centre offer travel vaccines?

Yes. The official travel page lists travel medicine services including Yellow Fever, Hepatitis A and B, Typhoid, Japanese Encephalitis, Rabies, Tetanus, Flu, Polio and Whooping Cough immunisations, plus travel advice and first aid kits.

What is the after-hours number?

The trading-hours information says to call National Home Doctor Service on 13 74 25 for after-hours care. For urgent advice, the site also points to 13HEALTH. For emergencies, call 000.

Can I use the online contact form for urgent symptoms?

No. The contact form is for non-urgent contact and the site says the clinic will contact you within one business day. For urgent matters or emergencies, use 000 or 13HEALTH as appropriate.

Final Patient Summary

Hinterland Medical Centre is at 5 Price Street, Nerang QLD 4211. Call 07 5578 2199 or use HotDoc for routine booking. The centre is open 7 days, but doctor availability and public-holiday times can change.

The clinic is a private billing practice. Ask before booking whether your exact service is privately billed, reduced-fee, direct billed to Medicare, direct billed to DVA, or bulk billed at the doctor’s discretion.