Epping Plaza Medical Centre: Doctors, Reviews, Booking 2026

Independent patient guide · Epping VIC · 2026

Epping Plaza Medical Centre: Doctors, Reviews, Booking & Fees 2026

This guide focuses on Epping Plaza Medical & Dental Centre, also searched as Epping Plaza Medical Centre. Use it to book the right service, check GP doctors, understand bulk billing, compare urgent-care vs GP booking, and read reviews safely without relying on fake or outdated ratings.

The centre is at Shop 216, Epping Plaza Regional Centre, 571–583 High Street, Epping VIC 3076. Main phone: (03) 9422 2222. Urgent Care Clinic phone: (03) 9422 2220.

Shop 216 Epping Plaza Regional Centre, 571–583 High Street
(03) 9422 2222 Main centre phone number
Book online HotDoc + ForHealth HaloGP app route
Open 7 days GP centre + Medicare Urgent Care on site
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Emergency rule: call 000 for chest pain, severe breathing difficulty, stroke signs, uncontrolled bleeding, collapse, poisoning, seizure, severe burns, numbness/paralysis, life-threatening injury or an unresponsive person. Do not use routine GP booking for emergencies.
Fast answer first

Quick Answer: What Should You Do?

Routine GP visit Book online Use HotDoc or the ForHealth HaloGP app for standard GP appointments, telehealth, repeat scripts and repeat referrals where available.
Urgent but not life-threatening Use Medicare UCC The on-site Epping Medicare Urgent Care Clinic is for urgent non-life-threatening injuries/illnesses.
Cost-sensitive patient Check service type GP consults are 100% bulk-billed with valid Medicare, but procedures and non-GP services can cost extra.
Reviews search Verify, do not guess Read recent Google/booking reviews, but judge appointment access, billing and communication patterns—not only stars.
Most useful rule: book online for a simple GP consult. Call first for procedures, dental, allied health, specialist, urgent-care timing, no-Medicare fees, test-result questions, medical records, translation support, or anything you cannot match to a clear online appointment type.
Clickable micro-steps

How to Book Epping Plaza Medical Centre Online

Confirm you are on the right clinic page. The correct clinic is Epping Plaza Medical & Dental Centre, Shop 216, 571–583 High Street, Epping VIC 3076. Do not confuse it with Epping Healthcare at Shop 49 in the same broader Pacific Epping area.
Choose the service before choosing the time. Select GP, telehealth, urgent care, dental, women’s health, allied health, pathology, imaging or another service. The fee and booking route can change by service.
Use HotDoc for routine GP appointments. Open the HotDoc booking page, select practitioner/service, choose a time, enter patient details and check whether the booking is confirmed.
Use the ForHealth HaloGP app if you want app-based management. The official centre pages promote the HaloGP app for booking and healthcare management.
Do not rely on Healthengine for this clinic right now. Healthengine shows the Epping Plaza Medical & Dental Centre listing, but its public page says no appointments are available there. Use HotDoc/official booking or call.

Reception script: “Hi, I want to book Epping Plaza Medical & Dental Centre at Shop 216. Is my appointment a standard bulk-billed GP consult, or is it a procedure/allied-health/dental/specialist appointment with a private fee?”

Doctors and practitioners

Epping Plaza Medical Centre Doctors: What the Official List Shows

The official site lists independent practitioners across GP care, allied health, podiatry, dietetics, diabetes education, women’s health, pelvic pain, physiotherapy and specialist services. Availability can change daily, so use HotDoc or call for today’s roster.

Dr Hossein SamaeiMD, FRACGP · GP · 30+ years experience listed
Dr Monzer AdbaMBBS, FRACGP · GP · general/family medicine
Dr Hemal PatelGP · 20+ years experience listed
Dr Shasi PrahalapanMBBS · GP
Dr Hongwei “Bruce” WuMBBS, FRACGP · GP · 20+ years experience listed
Dr Darren SoFRACGP, DCH, MBBS, BSc, RANZCOG, MYMH · GP
Dr Akhter HossainMBBS, FRACGP · GP · 25 years GP experience listed
Dr Ali ZiabariMBChB, FRACGP · GP · 25+ years listed
Dr Areej Al-JawazeryMBCHB, FRACGP · female GP · 17 years listed
Dr Chinedu OraetueMBBS, FRACGP · GP · 15+ years listed
Dr Donald OtasowieMBBS, FRAGP · GP · 8+ years listed
Dr Mackie Abu-BakrMBBS, MRCS, MRCGP, FRACGP · GP
Dr Nidham OdaMBChB, FRACGP · GP · minor surgical/mole-removal interest listed
Dr Nisar HussainMBBS, DTCD, FRACGP · GP · 30+ years listed
Dr Shafiqul IslamMBBS, FRACGP · GP · 20+ years listed
Dr Usha VenkataramanMBBS, FRACGP · GP · general practice
For a specific doctor Use HotDoc filters Doctor availability, gender preference, next appointment time and appointment type are best checked live.
For minor procedures Call first Some doctors list procedural interests, but procedures may incur private fees and need longer appointment time.
For allied health Check referral/plan Podiatry, physiotherapy, dietitian and diabetes educator appointments may have different billing rules.
Fees without confusion

Bulk Billing, Private Fees and Cancellation Rules

The official patient-fees page says the centre offers 100% bulk-billing GP consults for all patients with a valid Medicare card. It also clearly warns that some procedures, allied health, dental, specialist, WorkCover/CTP and non-standard services can attract private fees.

Patient / service Official fee signal What to do before booking
Valid Medicare card · standard GP consult under 20 mins Bulk billed / no out-of-pocket fee listed. Bring Medicare card. Confirm it is a standard GP consult, not a procedure.
Valid Medicare card · extended GP consult 21–40 mins Bulk billed / no out-of-pocket fee listed. Book the correct longer appointment type if you have multiple issues.
Valid Medicare card · telehealth under 20 mins Bulk billed / no out-of-pocket fee listed. Check telehealth eligibility and phone/video requirements before the appointment.
No valid Medicare card · ordinary standard consult $68.90 listed, no Medicare rebate. Ask reception to confirm today’s private fee before attending.
No valid Medicare card · ordinary extended consult $109.90 listed, no Medicare rebate. Ask whether payment is needed upfront/on the day.
No valid Medicare card · after-hours standard consult $82.15 listed, no Medicare rebate. Check whether the appointment falls into ordinary-hours or after-hours billing.
Allied health, dental, specialist, procedures, WorkCover/CTP Private fees may apply. Ask for the exact service fee and whether any rebate/plan applies.
No-show / late cancellation $50 may apply if cancelled with less than 4 hours’ notice. Cancel at least 4 hours in advance if you cannot attend.
Billing-hours detail: the fees page separates ordinary hours from after hours. Ordinary-hours billing is listed as Monday–Thursday 8am–8pm, Friday 8am–5pm, and Saturday 8am–1pm. After-hours includes Monday–Friday 7am–8am, Saturday 1pm–5pm, Sunday and public holidays.
Opening hours vs billing hours

Epping Plaza Medical Centre Opening Hours

The official opening-hours page lists the GP/doctors service as open long hours across 7 days. Still call before travelling on public holidays, near closing time, or when you need a specific doctor/service.

Monday
7:00am–10:00pm
Tuesday
7:00am–10:00pm
Wednesday
7:00am–10:00pm
Thursday
7:00am–10:00pm
Friday
7:00am–10:00pm
Saturday
8:00am–5:00pm
Sunday
8:00am–5:00pm
Public holidays
8:00am–5:00pm
Do not confuse hours with billing: the centre may be open 7am–10pm on weekdays, but the fees page uses separate ordinary-hours and after-hours billing boundaries. Confirm the fee if you have no Medicare card or you are booking outside ordinary-hours billing.
Urgent but not life-threatening

Epping Medicare Urgent Care Clinic: When to Use It

The Epping Medicare Urgent Care Clinic is located within Epping Plaza Medical & Dental Centre. It is for urgent but non-life-threatening conditions when the problem cannot wait for a normal GP appointment, and it is listed as a free/bulk-billed service with a valid Medicare card.

Phone (03) 9422 2220 Use the urgent-care clinic number, not the main GP phone, for urgent-care-specific questions.
Hours 8am–10pm daily The urgent-care page says it may stop accepting patients near closing time due to demand.
Access Walk in or book online The page says “Just walk in,” with online booking also shown.
Use urgent care for… Use 000 instead for… Best action
Sprains, minor broken bones, wound dressing, stitches, X-rays, minor eye/ear problems, insect bites, minor burns, vomiting/dehydration or non-life-threatening breathing problems. Chest pain, severe breathing difficulty, uncontrolled bleeding, severe burns, poisoning, unconsciousness, seizures, numbness/paralysis, life-threatening injury, ongoing fever in infants or unresponsiveness. Call 000 for emergency symptoms. For urgent non-life-threatening care, call the UCC or walk in early enough before closing.
Service router

Services: Which Link or Phone Path Should You Use?

Need Best route Why this matters
Standard GP consult HotDoc / HaloGP app / main phone Best suited to online booking if the appointment type is clear.
Telehealth Book telehealth through official online route Check eligibility, phone/video requirements and Medicare status.
Repeat scripts or repeat referrals Official repeat request route May use HotDoc repeat request flow; do not use it for urgent clinical symptoms.
Dental care Primary Dental / dental booking path Dental care is not the same as bulk-billed GP care and may have payment-plan options.
Women’s health / pelvic pain / endometriosis Evoca Women’s Health / pelvic pain clinic route Choose the right specialist service, not a generic GP slot, if the problem needs that pathway.
Pathology Dorevitch collection centre path Bring request form and check preparation instructions for fasting or special tests.
Diagnostic imaging Lumus Imaging route Imaging usually requires referral/request details and may have separate billing.
Pharmacy On-site pharmacy path Useful after urgent care/GP visit, but opening hours may differ from GP hours.
Reviews without fake rating schema

Epping Plaza Medical Centre Reviews: How to Check Them Properly

For this article, do not add a star rating, review schema or “best doctor” claim unless you personally verify the live review source at publication time. Reviews change, and copying old ratings can make the article look fake or misleading.

Read recent reviews Look for patterns Check comments about waiting time, reception communication, bulk billing, urgent care and specific service experiences.
Ignore single extremes Use repeated signals One very angry or very positive review is less useful than repeated patterns across recent reviews.
Give official feedback Use centre feedback path The official contact page says feedback can be given online or by speaking to the doctor, allied health practitioner or practice manager.
Review question What to check Why users care
“Are the doctors good?” Look for repeated comments about listening, follow-up, referrals and explaining results. Doctor fit matters more than centre-level star rating.
“Is booking easy?” Look for comments about HotDoc confirmation, phone wait and same-day appointment access. Booking friction is a main search intent for this keyword.
“Is it really bulk billed?” Compare review claims against the official fees page and ask reception for your exact service. GP consults and dental/allied/procedures follow different fee rules.
“Is urgent care fast?” Check recent urgent-care wait comments and live wait-time link if available. Urgent-care demand can change by day and time.
Schema safety: this page intentionally does not include Review or AggregateRating schema. Add review schema only if you have a verified first-party review system that meets Google’s current structured-data rules.
Interactive route helper

Booking, Urgent Care, Phone or 000? Quick Decision Tool

This tool does not diagnose symptoms. It helps users choose the safest administrative path based on the official booking, fee and urgent-care information.

Choose the options above. Your safest booking path will appear here.
Scripts, results, records, translation

Practical Admin Help: Results, Scripts, Records and Translation

Test results Book with your doctor The fees/contact information says reception cannot give test results for privacy reasons.
Repeat scripts/referrals Use official route Repeat scripts and referrals are shown as online services, but urgent symptoms should not use this route.
Medical records Allow up to 5 weeks The official fees page says records transfer requires signed consent, proof of identity and an administrative fee.
Translation support Tell reception The official page lists telephone translation 131 450 and Auslan interpreter 1300 287 526.

Records script: “I need to transfer medical records from a ForHealth practice. Can you confirm which request form I should use, what proof of identity is needed, the admin fee, and current processing time?”

Location and arrival

Address, Parking, Map and Arrival Checklist

Correct address Shop 216 Epping Plaza Regional Centre, 571–583 High Street, Epping VIC 3076.
Main phone (03) 9422 2222 For GP, booking, billing, records, results, services and general questions.
Urgent-care phone (03) 9422 2220 For the on-site Epping Medicare Urgent Care Clinic.
Search: Epping Plaza Medical & Dental Centre · Shop 216
Medicare card
Needed for bulk-billed GP consults and urgent-care eligibility.
Payment card
Needed for private fees, dental, allied health, specialists, procedures or no-Medicare consults.
Photo ID
Useful for new-patient checks, records transfer and identity confirmation.
Medication list
Include dose, allergies and recent medication changes.
Referral/request form
Needed for pathology, imaging, specialist or allied-health pathways.
HotDoc confirmation
Check SMS/email before travelling, especially if choosing a specific doctor.
Symptom timeline
Useful for GP or urgent-care triage.
Interpreter need
Tell reception early if you need translation or Auslan support.
Avoid these searcher mistakes

Common Mistakes Before Booking

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Confusing Epping Plaza Medical & Dental Centre at Shop 216 with Epping Healthcare at Shop 49.
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Assuming “100% bulk billing” covers dental, allied health, specialists, procedures, WorkCover, CTP or no-Medicare visits.
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Using Healthengine when the public listing says no appointments are available there.
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Booking a standard GP appointment when the correct path is urgent care, dental, imaging, pathology or a longer consult.
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Arriving near urgent-care closing time without checking whether the clinic is still accepting patients.
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Adding fake review ratings or review schema instead of sending users to live review/feedback sources.
Official links after the useful answer

Official Sources to Check Before You Travel

Use these source links to verify live availability, exact fees, doctor roster, urgent-care demand and service-specific instructions.

Official Epping Plaza Medical & Dental Centre website

Use for clinic identity, address, main phone, services and booking routes.

Open official website
Official patient fees page

Use for bulk billing, private fees, no-Medicare fees, cancellation fee, after-hours billing and records/translation details.

Open fees page
Official opening-hours page

Use for GP, urgent care and service-specific opening times.

Open opening hours
Official GP doctors page

Use for GP names, qualifications, practitioner profiles and booking buttons.

Open GP doctors
HotDoc booking page

Use for live appointment availability and doctor/service selection.

Open HotDoc
Epping Medicare Urgent Care Clinic

Use for urgent-care phone, opening hours, walk-in/booking path, conditions treated and 000 warnings.

Open urgent care
Healthengine listing

Use as a secondary directory check only; the public listing says no appointments are available there.

Open Healthengine
Official contact page

Use for contact details, feedback path, emergency instruction, reminders and administrative information.

Open contact page
Internal linking note: no same-site internal article links are added here because the live post sitemap was not reliably verified in this run. Add 2–5 related MedicalCentre-AU.org post links only after confirming live URLs from the sitemap.
FAQ

FAQ: Epping Plaza Medical Centre Doctors, Reviews, Booking and Fees

What is the phone number for Epping Plaza Medical Centre?

The main phone number for Epping Plaza Medical & Dental Centre is (03) 9422 2222. The on-site Epping Medicare Urgent Care Clinic phone number is (03) 9422 2220.

Where is Epping Plaza Medical & Dental Centre located?

It is located at Shop 216, Epping Plaza Regional Centre, 571–583 High Street, Epping VIC 3076.

How do I book Epping Plaza Medical Centre online?

Use the official HotDoc booking page or the ForHealth HaloGP app for routine GP appointments. Call the centre if you need a procedure, dental care, allied health, specialist care, urgent-care advice, medical records or fee confirmation.

Does Epping Plaza Medical Centre bulk bill?

The official fees page says the centre offers 100% bulk-billing GP consults for all patients with a valid Medicare card. Private fees may apply for procedures, patients without valid Medicare, allied health, dental, specialist consultations, WorkCover, CTP and other non-standard services.

What are the opening hours?

The official opening-hours page lists the doctors service as Monday to Friday 7:00am–10:00pm, Saturday 8:00am–5:00pm, Sunday 8:00am–5:00pm and public holidays 8:00am–5:00pm. Always confirm on public holidays or near closing time.

Which doctors work at Epping Plaza Medical Centre?

The official GP list includes doctors such as Dr Hossein Samaei, Dr Monzer Adba, Dr Hemal Patel, Dr Shasi Prahalapan, Dr Bruce Wu, Dr Darren So, Dr Akhter Hossain, Dr Ali Ziabari, Dr Areej Al-Jawazery, Dr Chinedu Oraetue, Dr Donald Otasowie, Dr Mackie Abu-Bakr, Dr Nidham Oda, Dr Nisar Hussain, Dr Shafiqul Islam and Dr Usha Venkataraman. Check HotDoc for today’s live availability.

Can I walk in for urgent care?

The Epping Medicare Urgent Care Clinic page says patients can just walk in or book online. It is open 8am–10pm daily, but may stop accepting patients near closing time due to demand.

When should I call 000 instead of urgent care?

Call 000 for chest pain, breathing difficulty, uncontrolled bleeding, severe burns, poisoning, unconsciousness, seizures, numbness/paralysis, life-threatening injury, ongoing fever in infants or unresponsiveness.

Does Healthengine book this clinic?

Healthengine has a listing for Epping Plaza Medical & Dental Centre, but its public page says no appointments are available on Healthengine. Use HotDoc, the official booking route or call the centre.

How should I check Epping Plaza Medical Centre reviews?

Use live Google or booking-platform reviews, but do not rely only on star ratings. Look for recent patterns about waiting time, reception, billing, doctor communication and urgent-care demand. Use the official feedback path for direct feedback to the centre.

What is the cancellation fee?

The official fees page asks patients to cancel at least 4 hours in advance. A $50 no-show or late-cancellation fee may apply if an appointment is cancelled with less than 4 hours’ notice.

How do I get test results?

The official information says to book an appointment with your doctor to discuss test results. Reception cannot give results to patients for privacy reasons.

How long does medical record transfer take?

The official fees page says transferring records requires a completed request form, signed consent, proof of identity and payment of an administrative fee, and to allow up to 5 weeks for processing.

Can I get translation help?

Yes. The official page says to tell reception if you need help with translation or communicating with your doctor or allied health practitioner. It lists telephone translation on 131 450 and Auslan interpreter support on 1300 287 526.

Final Patient Summary

Epping Plaza Medical & Dental Centre is at Shop 216, Epping Plaza Regional Centre, 571–583 High Street, Epping VIC 3076. Call (03) 9422 2222 for the main centre, or (03) 9422 2220 for the on-site Medicare Urgent Care Clinic.

Use online booking for standard GP care, call before booking non-standard services, and never assume dental, allied health, specialists, procedures or no-Medicare visits are bulk billed. For emergency symptoms, call 000.