Parkmore Medical Centre: Appointment Book, GP & Bulk Bill

Independent patient guide · Keysborough VIC · 2026

Parkmore Medical Centre: Appointment Book, GP Doctors & Bulk Billing Guide

Parkmore Medical Centre is located at 323 Cheltenham Road, Keysborough VIC 3173. Use this guide to book the right GP appointment, understand mixed billing, check who may be bulk billed, and know when to call instead of booking online.

The practical answer: book online for simple GP appointments, call reception for complex issues, procedures, billing questions, WorkCover, after-hours needs or anything urgent.

Phone (03) 9791 0777 Main reception number
Address 323 Cheltenham Road Keysborough VIC 3173
Booking HotDoc / online View doctors, times and fee info
Billing Mixed billing Bulk billing for eligible groups in hours
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Emergency rule: call 000 now for chest pain, stroke signs, severe breathing difficulty, collapse, serious injury, heavy bleeding, severe allergic reaction, poisoning, seizure or any symptom that feels life-threatening. Do not use routine online GP booking for emergencies.
Fast answer first

Quick Answer: How Should You Use Parkmore Medical Centre?

Simple GP issue Book online Good for one routine issue, follow-up, referral discussion, script review or results discussion.
Complex issue Double appointment Official patient info asks patients to make a double appointment for complex matters.
Procedure / treatment Call reception Tell reception if you require a procedure or specific treatment so enough time can be allocated.
Cost question Check before booking Doctors work independently, so fees can vary and online booking platforms may show fee information.
Best user route: use online booking only when the appointment type is clear. Phone reception if you need a longer visit, procedure, iron infusion, IUD, travel medicine, WorkCover, medico-legal records, after-hours advice, bulk-billing confirmation or disability access help.
Clickable micro-steps

How to Book a GP Appointment at Parkmore Medical Centre

Start with the official online booking page. Use it to view current doctors, available appointment times and displayed fee information where available.
Choose the right appointment length. One simple issue may suit a standard GP appointment. Complex matters need a double appointment. Procedures and specific treatments should be raised with reception before booking.
Check whether you are bulk-billed or privately billed. Parkmore is mixed billing. Pensioners, disability card holders, Health Care Card holders, children under 16 and follow-up appointments are bulk-billing-signalled during standard hours.
Call if online booking does not match your need. Phone is better for WorkCover, home visits, medico-legal requests, test-result questions, urgent symptoms, procedure timing and disability access questions.
Arrive with the right details. Bring Medicare card, concession card if eligible, payment card, medication list, allergies, recent results and your exact question list.

Booking script: “Hi, I want to book Parkmore Medical Centre at 323 Cheltenham Road. I need help with [one sentence]. Is this a standard appointment, double appointment or procedure booking? Also, will I be bulk billed or pay a gap?”

Billing reality, not keyword stuffing

Does Parkmore Medical Centre Bulk Bill?

Parkmore Medical Centre is a mixed-billing practice. That means some patients and appointment types may be bulk billed, while other patients may pay a private fee and claim a Medicare rebate through Medicare EasyClaim.

Bulk-billed in hours Eligible groups Pensioners, Disabled card holders, Health Care Card holders and children under 16 are bulk-billing-signalled in hours.
Follow-up appointments Bulk-billing signal The official FAQ/billing policy says follow-up appointments continue to be bulk billed.
No concession card Out-of-pocket fee may apply The clinic says patients without a valid concession card continue to have an out-of-pocket consultation fee.
Situation Likely billing route What to check before booking
Pensioner / disability card / Health Care Card holder Bulk-billing-signalled in hours Bring the valid card and confirm the appointment is within standard clinic hours.
Child under 16 Bulk-billing-signalled in hours Bring Medicare details and ask if the exact visit type is covered.
Follow-up appointment Bulk-billing signal Confirm it is recorded as a follow-up, not a new or complex matter.
No concession card Private / gap fee likely Check the doctor’s displayed fee online or ask reception before attending.
After-hours care / locum Fee may apply The clinic says an out-of-pocket fee may apply for locum service after hours.
Procedure, treatment, iron infusion, IUD or medical Confirm fee first Ask whether the service has an extra item, consumable cost or private fee.
New WorkCover claim $100 upfront note Only limited doctors accept new WorkCover claims; pay upfront until a valid claim number is issued.
Existing WorkCover claim Not accepted The patient information page says doctors at this clinic do not accept existing WorkCover claims.
Do not call this “fully bulk billing.” The accurate wording is: mixed billing, with bulk billing for listed eligible groups in hours and follow-up appointments; other patients may pay a gap depending on doctor and appointment type.
Hours with action rules

Parkmore Medical Centre Opening Hours

Monday
8:00am–9:00pm
Tuesday
8:00am–8:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:30am–2:00pm
Sunday
Closed
Public holidays
10:00am–2:00pm*
Best booking window Before lunch Call earlier for same-day availability, complex appointments and procedure questions.
Long Monday/Tuesday hours Useful for workers Monday runs later than Tuesday; Wednesday to Friday close earlier.
After hours (03) 9429 5677 Official patient info lists this locum service when the surgery is closed; out-of-pocket fee may apply.
Public holiday note: the official contact wording lists public holidays 10am–2pm except Christmas and Easter period. Always confirm before travelling on any public holiday.
Interactive booking helper

Book Online, Call Reception, Double Appointment or 000?

This tool does not diagnose. It helps visitors choose the safest Parkmore Medical Centre route based on appointment type, timing and billing needs.

Choose the options above. Your safest booking and billing route will appear here.
Service → booking route

Parkmore Medical Centre GP, Allied Health and Specialist Services

General practice Routine GP care Common illness, preventive care, chronic disease management, referrals, certificates and ongoing family care. Online may suit
Women’s health Cervical screening, contraception, PCOS Women’s health services include preventive and management care across life stages. Long booking may suit
Children’s health Immunisations + child health Children’s health includes immunisations, developmental assessment and common childhood illness. Bring Medicare/card
Travel medicine Vaccines + travel advice Use for destination-based vaccines and pre-travel health planning. Book early
Iron infusion Specific treatment pathway Call first because iron infusion requires correct clinical review, time allocation and fee confirmation. Phone first
IUD insertion Dr Jacqui Barry mentioned Book the correct women’s health/procedure pathway; do not book a generic short consult. Procedure route
Cardiac services Heartscope onsite support Official pages mention echocardiograms, 24-hour BP monitoring and 24-hour Holter monitoring. Ask referral/pathway
Dorevitch Pathology On-site collection Useful for diagnostic testing and faster result flow back to your care team. Bring request form
Allied & specialist Physio, podiatry, diabetes educator Also includes counselling, geriatrics, general surgery, acupuncture and Dr Snip vasectomy pathway. Check service fee
If you need… Book this way Ask / bring
One simple GP issue Online booking or phone Bring Medicare card and clear symptom timeline.
Two issues or complex care Double appointment Ask reception to allocate enough time.
Procedure or specific treatment Phone reception Ask appointment length, fee, preparation and doctor availability.
Iron infusion Phone first Bring recent blood tests and ask about treatment-room timing/cost.
Travel medicine Book early Bring destination list, departure date and vaccine history.
Cardiac diagnostics Ask GP / Heartscope pathway Bring referral or ask whether a referral is required.
WorkCover Phone before booking Existing claims are not accepted; new claims are limited and require upfront payment until claim number is issued.
Practical phone scripts

Repeat Prescriptions, Test Results, Referrals and Phone Calls

Repeat prescriptions Appointment required The patient info page says an appointment is required for any prescription requested by a patient.
Test results Call 9:30am–5:00pm Patients can phone Monday to Saturday during this window; abnormal results may be notified by SMS.
Doctor phone calls Message or telehealth Doctors prefer not to be interrupted; staff can take a message or you can book telehealth.

Prescription script: “I need a repeat prescription review. Should I book a standard GP appointment or telehealth, and will my doctor need any recent results before prescribing?”

Results script: “I’m calling between 9:30am and 5pm about my test results. My name is [name], DOB [date]. Do I need a follow-up appointment?”

Referral script: “I need a referral to [specialist/type]. Should I book a standard or long appointment, and should I bring any reports or letters?”

Fee script: “Before I book, can you confirm if this doctor and appointment type is bulk billed for me, or what the out-of-pocket fee will be after Medicare rebate?”

SMS/email safety: the contact page asks patients to include full name and DOB in requests. Do not send emergency symptoms by email or SMS; call 000 for emergencies or phone the clinic/locum pathway for urgent non-emergency care.
When the clinic is closed

After-Hours Help and Home Visits

Life-threatening Call 000 Use emergency services for chest pain, stroke signs, severe breathing trouble, collapse or serious injury.
Clinic closed (03) 9429 5677 The clinic lists this Locum Service when the surgery is closed. An out-of-pocket fee may apply.
Home visits Emergency cases only if available Home visits can be arranged for emergency cases if a doctor is available; all home visits incur a fee.
If no doctor is available: the patient information page directs patients to the locum service or the nearest hospital emergency department, including Dandenong, The Valley Private and Monash Medical Centre.
Avoid booking delays

What to Bring Before Your Appointment

Medicare card
Needed for Medicare rebate and bulk-billing eligibility checks.
Concession / Health Care / disability card
Important if you expect in-hours bulk billing.
Payment card
Private gap fees, after-hours fees, procedures or extra items may apply.
Medication list
Include dose, frequency, allergies and recent changes.
Recent results or letters
Bring pathology, imaging, discharge summaries and specialist letters.
WorkCover claim details
New claims are limited; existing claims are not accepted by clinic doctors.
Travel plan
For travel medicine, bring destinations, departure date and vaccine history.
Procedure question list
Ask about prep, fee, time, doctor, nurse support and aftercare.
Location, access and parking

Address, Entrance, Parking and Map

Correct address 323 Cheltenham Road Keysborough VIC 3173.
Entrance tip Off Finesterre Drive The official contact listing says the main entrance is off Finesterre Drive, outside Parkmore Shopping Centre.
Access Disabled parking + wheelchair access Designated disabled parking is directly in front; lift access is available to first-floor consulting rooms.
Bathroom access note: the patient information page says the surgery has wheelchair access, but cannot provide access to disabled bathrooms; staff can help patients who need disabled bathrooms at the adjacent shopping complex.
Avoid wrong clinic confusion

Parkmore Medical Centre vs Nearby Keysborough Clinics

Keysborough has multiple GP clinics around Cheltenham Road and Parkmore Shopping Centre. Match the exact name, address and phone before booking.

Clinic name Address signal Phone / booking caution Use this if…
Parkmore Medical Centre
This article focus
323 Cheltenham Road, Keysborough VIC 3173 (03) 9791 0777 Your booking page or map says Parkmore Medical Centre / parkmoremc.au.
Keysborough Superclinic
Different clinic
Inside Parkmore Shopping Centre, 317 Cheltenham Road Separate website and booking path Your confirmation says Keysborough Superclinic, not Parkmore Medical Centre.
Keysborough Medical Centre
Different clinic
353 Cheltenham Road Separate phone and hours Your search result says Keysborough Medical Centre, not Parkmore Medical Centre.
Trust rule: never copy phone, fees, opening hours or booking links from one Keysborough clinic to another. For this page, the correct focus is Parkmore Medical Centre, 323 Cheltenham Road, phone (03) 9791 0777.
Common patient mistakes

Common Mistakes Before Booking

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Booking a standard appointment for a complex problem that needs a double appointment.
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Assuming Parkmore Medical Centre is fully bulk billed for every patient and every service.
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Forgetting that doctors work independently and fees can vary by practitioner.
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Requesting repeat prescriptions without booking a clinical review appointment.
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Calling for test results outside the listed 9:30am–5:00pm Monday–Saturday window.
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Trying to use Parkmore for an existing WorkCover claim even though existing claims are not accepted.
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Emailing or texting urgent symptoms instead of phoning or calling 000 when symptoms are severe.
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Arriving at the wrong nearby Keysborough clinic because the clinic name/address was not checked.
Official sources after the answer

Official Links to Verify Before You Book or Travel

Use these links after reading the quick answer, so you know exactly what to check.

Official Parkmore Medical Centre website

Use for clinic name, phone, address, booking entry points, doctor/service overview and latest practice announcements.

Open official website
Official online booking page

Use for the practice’s online appointment booking route.

Open online booking
HotDoc booking page

Use for live GP appointment times, doctor availability and displayed appointment/fee information when available.

Open HotDoc
Patient information page

Use for appointments, double appointments, after-hours locum, home visits, phone policy, fees, WorkCover, results and cancellation rules.

Open patient information
Services page

Use for GP care, travel medicine, iron infusion, IUD, cardiac services, Dorevitch pathology, skin checks, medicals and allied health.

Open services page
Contact page

Use for address, main entrance, phone, fax, SMS request, email, hours, parking and access details.

Open contact page
Doctors & staff

Use to choose a GP or check current publicly listed doctors and staff.

Open doctors & staff
Allied & specialist services

Use for Heartscope, general surgery, geriatrics, counselling, podiatry, physiotherapy, diabetes educator and Dr Snip service notes.

Open allied & specialist
Internal linking note: No MedicalCentre-AU.org internal links are inserted because the live post sitemap could not be directly verified in this session. Add related internal links only after confirming each target URL is live, relevant and not a 404/redirect/tag/search page.
FAQ

FAQ: Parkmore Medical Centre Appointment Booking, GP Doctors and Bulk Billing

What is Parkmore Medical Centre phone number?

The official phone number for Parkmore Medical Centre is (03) 9791 0777.

Where is Parkmore Medical Centre located?

Parkmore Medical Centre is located at 323 Cheltenham Road, Keysborough VIC 3173. The official contact listing says the main entrance is off Finesterre Drive outside Parkmore Shopping Centre.

How do I book a GP appointment at Parkmore Medical Centre?

You can use the official online booking page or the HotDoc booking page. If you have a complex concern, need a procedure, need a specific treatment, have a billing question or are unsure which appointment type to choose, call reception first.

Do I need an appointment to see a GP?

Yes. The official patient information page says appointments are necessary for all except emergency situations. Complex matters should be booked as a double appointment.

Is Parkmore Medical Centre bulk billing?

Parkmore Medical Centre is a mixed-billing practice. Pensioners, disability card holders, Health Care Card holders, children under 16 and follow-up appointments are bulk-billing-signalled during standard hours. Other patients may pay an out-of-pocket fee.

How much does a Parkmore Medical Centre GP appointment cost?

Fees vary because doctors at the clinic work independently. Fee details may be visible on online booking platforms or available from reception. Medicare rebates may be claimed on the day through Medicare EasyClaim.

What are Parkmore Medical Centre opening hours?

The official contact listing shows Monday 8am–9pm, Tuesday 8am–8pm, Wednesday to Friday 8am–6pm, Saturday 8:30am–2pm, Sunday closed, and public holidays 10am–2pm except Christmas and Easter period.

What is the after-hours number?

When the surgery is closed, the official patient information page says to call the Locum Service on (03) 9429 5677. An out-of-pocket fee may apply. For emergencies, call 000.

Can I get a repeat prescription without an appointment?

No. The official patient information page says an appointment is required for any prescription requested by a patient.

When can I call for test results?

The official patient information page says patients can phone the surgery Monday to Saturday between 9:30am and 5:00pm to discuss test results. Abnormal results may be communicated by SMS.

Does Parkmore Medical Centre accept WorkCover?

The official patient information page says doctors at the clinic do not accept existing WorkCover claims. New WorkCover claims may be accepted by a limited number of doctors, and patients are required to pay $100 in full until a valid claim number is issued.

Is Parkmore Medical Centre wheelchair accessible?

The official patient information page says there is designated disabled parking directly in front of the surgery, wheelchair access, and lift access to first-floor consulting rooms. It also notes disabled bathrooms are not available inside the surgery, and staff can assist patients who need adjacent shopping complex facilities.

What services does Parkmore Medical Centre offer?

Official service information lists general practice, women’s health, men’s health, children’s health, chronic disease management, preventive medicine, minor surgeries, travel medicine, iron infusion, IUD insertion, respiratory and cardiac services, Dorevitch Pathology, skin checks, medicals, physiotherapy, acupuncture and diabetes educator services.

Is Parkmore Medical Centre the same as Keysborough Superclinic?

No. Parkmore Medical Centre is at 323 Cheltenham Road, phone (03) 9791 0777. Keysborough Superclinic is a different clinic at Parkmore Shopping Centre, 317 Cheltenham Road, with a separate booking route.

Final Patient Summary

For Parkmore Medical Centre, use 323 Cheltenham Road, Keysborough VIC 3173 and phone (03) 9791 0777. Book online for simple GP appointments when the doctor, time and fee are clear.

Call reception for complex problems, double appointments, procedures, treatment-room services, iron infusion, IUD insertion, WorkCover, medico-legal records, billing questions, access needs, after-hours care or urgent symptoms. Parkmore is mixed billing, not fully bulk billing for everyone.