Deer Park Medical Centre: Mixed Billing, Hours, Fees & Booking Guide
Independent patient guide to Deer Park Medical Centre at Brimbank Shopping Centre, covering phone contact, HotDoc booking, mixed billing, bulk billing criteria, private fees, cancellation policy, parking, after-hours help and what to bring before your GP appointment.
📍 Location
T97 Brimbank Shopping Centre
28–72 Neale Road
Deer Park VIC 3023
💳 Billing Snapshot
Mixed billing. Bulk billing available for eligible Health Care, Pension, DVA, children under 16 and selected care-plan items.
🕒 Hours & Phone
Mon–Fri 8:30am–9:00pm
Sat 8:30am–5:00pm
Sun 10:00am–3:00pm
(03) 9363 6101
Instant Answer: Does Deer Park Medical Centre bulk bill?
Deer Park Medical Centre is a mixed-billing clinic, not a full bulk-billing clinic for every patient. The official fees page says bulk billing continues for valid Health Care Card holders, Pension Card holders, DVA Gold Card holders, children under 16 with a valid Medicare card, ATSI patients registered under Close the Gap, and some valid GP chronic condition management plans or health assessments.
Best patient move: if you are not in one of those groups, expect private billing with a listed $40 out-of-pocket gap for many doctor consultations, and confirm your exact appointment type before booking.
Quick Patient Decision Box
Book online if you need a standard GP appointment and already understand the billing category that applies to you.
Call reception if you need same-day access, a longer consult, Mental Health Care Plan, WorkCover, TAC, skin check, travel vaccine, PRP, iron infusion, procedure, allied health, telehealth, fee confirmation or help choosing the right appointment type.
Call 000 for chest pain, stroke symptoms, severe breathing difficulty, collapse, serious injury, severe allergic reaction or major bleeding.
Does Deer Park Medical Centre Bulk Bill? — 2026 Mixed Billing Guide
Deer Park Medical Centre’s official website describes the practice as a mixed-billing clinic. This means some patients and some appointment types may be bulk billed, while other patients pay a private fee and receive a Medicare rebate. This is one of the most important things to understand before booking, because “bulk billing available” does not mean “every appointment is free for everyone”.
The official fees page says the clinic continues to bulk bill valid Health Care Card holders, valid Pension Card holders, valid DVA Gold Card holders, children under 16 with a valid Medicare card, ATSI patients registered under the Close the Gap program, and patients attending for a valid GPCCMP or health assessment, with the exception of travel vaccines.
The clinic states that the $40 out-of-pocket amount is the gap after the Medicare rebate has been processed. It also notes that patients without a valid Medicare card are not eligible for instant rebate processing and will be charged the full consultation fee.
Check the official fees page or call reception before booking if you are unsure whether your appointment is bulk billed or privately billed.
Open Official Fees Page Ask Reception About FeesDeer Park Medical Centre Appointment Booking — HotDoc, Phone & Walk-In
Deer Park Medical Centre uses HotDoc for online appointments. The official fees page says HotDoc provides appointment flexibility and allows the clinic to focus more on patient-centred care. HotDoc also shows Deer Park Medical Centre as a medical centre in Deer Park VIC 3023 with online doctor availability.
For a simple standard GP visit, online booking can be efficient. For anything complex, call reception first. That includes same-day urgent concerns, complex symptoms, Mental Health Care Plans, chronic disease planning, WorkCover or TAC matters, skin checks, mole mapping, travel vaccines, iron infusions, PRP, women’s health procedures, multiple issues or fee questions.
Book online when your appointment type is clear. Call reception if you need fee confirmation, longer appointment time, urgent triage or help choosing the correct service.
Book Deer Park Medical Centre on HotDoc Phone Booking: (03) 9363 6101New patient requirements
If this is your first visit, arrive early enough for registration and billing checks. Bring your Medicare card, concession card if relevant, photo ID, a payment method and a current medication list. If you are booking for WorkCover, TAC, a report, a procedure, travel vaccine or allied health, ask reception what documents and costs apply before arriving.
- Bring your current Medicare card or digital Medicare card.
- Bring Health Care, Pension, DVA or concession card if relevant.
- Bring photo ID, medication list, allergies, specialist letters and recent results where relevant.
- Bring a payment method because privately billed patients pay at the time of appointment.
- Call first for WorkCover, TAC, PRP, iron infusion, travel vaccination, skin procedures or multiple issues.
Deer Park Medical Centre Appointment Type Picker
Use this quick picker before booking. Deer Park Medical Centre offers many services under one roof, so choosing the wrong appointment type can lead to delays, wrong billing expectations or needing to rebook.
Simple rule: if the issue involves more than one concern, paperwork, mental health, procedures, workplace injury, travel vaccination or a service outside a routine GP consult, call reception first.
Deer Park Medical Centre Cancellation Policy — No-Show and Under 4 Hours Notice
Deer Park Medical Centre’s official cancellation policy says that if a patient does not show up for a scheduled appointment or cancels with less than 4 hours’ notice, it creates challenges for doctors and staff and may affect other patients receiving timely care. SMS reminders are sent as a courtesy, but the clinic says not responding to the SMS reminder does not count as cancellation notice.
No public fixed DNA dollar amount confirmed
The official policy explains the no-show and under-4-hours cancellation rule, but the publicly checked page does not list a fixed DNA fee amount. It also says the clinic may decline further appointment requests after more than two consecutive no-shows or under-4-hour cancellations. Confirm any current fee directly with reception before relying on a dollar amount.
This is safer and more accurate than inventing a fee. Many Australian clinics charge a Did Not Attend fee, but for this specific page the official public wording focuses on notice, repeated no-shows, possible appointment refusal and outstanding debt recovery. If you cannot attend, cancel as early as possible through HotDoc or by calling reception.
Need to cancel, move or check your booking? Call reception or manage the booking before the 4-hour window.
Call to Cancel or RescheduleFees to Confirm Before Booking at Deer Park Medical Centre
Deer Park Medical Centre publishes a private billing schedule for patients who do not meet the bulk-billing criteria. The listed out-of-pocket gap is $40 for brief, standard, long and after-hours consultation examples, after Medicare rebates are processed. Payment is expected at the time of appointment, and the official fees page says cash, credit card, debit card, EFTPOS and HICAPS are accepted.
Ask before booking if your visit includes skin check, biopsy, mole mapping, PRP, iron infusion, ultrasound-guided PRP, mTOPS, travel vaccines, women’s health, men’s health, paediatrics, allied health, dentist, surgeon or diagnostics. These services may have separate fees, clinician requirements or booking pathways.
Do I Need a Double Appointment? — Mental Health Plans Explained
A short GP appointment is usually designed for one straightforward issue. If you need a Mental Health Care Plan, chronic disease management, several symptoms, complex paperwork, WorkCover or TAC discussion, medication review, skin procedure, biopsy, iron infusion discussion, PRP, travel vaccine planning or detailed test results, ask for a longer appointment.
Booking a standard appointment for several issues is one of the fastest ways to feel rushed or be asked to return. Longer appointments also help reduce delays for other patients because the GP has enough time allocated for your actual care need.
Practical rule: if you need mental health support, chronic care, forms, procedures, workplace paperwork, multiple symptoms or a detailed history, call reception and ask for a long consult.
Deer Park Medical Centre Telehealth — Can New Patients Book Online?
The official fees page says the $40 out-of-pocket fee remains the same for both in-clinic and phone consultations. That means some phone consultations may still involve private billing depending on eligibility and appointment type.
Medicare-funded GP telehealth in Australia generally requires that the patient has had a face-to-face appointment with the GP or another GP at the same practice within the previous 12 months, unless an exception applies. New patients should call before booking telehealth to confirm whether Medicare rebate rules are met and whether the concern is clinically suitable for phone care.
Need to confirm phone consult eligibility or fee before booking?
Ask Reception About Telehealth Check Services Australia Telehealth InfoWhy Is My GP Running Late? — The Honest Answer
Deer Park Medical Centre’s fees page notes that waiting times may vary when a doctor is assisting patients with urgent or complex issues. This is the real nature of Australian general practice. A previous patient may have presented with chest symptoms, mental health distress, an elderly patient with multiple conditions, a child needing urgent review, an abnormal result, injury, trauma, or a situation that could not safely be rushed.
If timing matters, call reception before leaving home and ask whether your GP is running on time. This is especially useful if you have school pickup, work shifts, mobility needs, childcare pressure or public transport timing. Booking the right appointment length also helps the clinic reduce delays for everyone after you.
Deer Park GP After Hours — What to Do When the Clinic Is Closed
Deer Park Medical Centre’s official contact page lists regular opening hours as Monday to Friday 8:30am to 9:00pm, Saturday 8:30am to 5:00pm, Sunday 10:00am to 3:00pm, and public holidays 10:00am to 5:00pm, with New Year’s Day, Good Friday, Anzac Day and Christmas Day closed. The official home page also lists after-hours medical assistance on (03) 9999 9108 and says charges may apply.
Call 000 for urgent symptoms
Do not wait for a GP appointment if there is chest pain, stroke symptoms, severe breathing difficulty, collapse, severe allergic reaction, serious injury, heavy bleeding, sudden confusion or a major mental health crisis.
For non-emergency health advice after hours, Australians can call Healthdirect on 1800 022 222. Healthdirect’s service listing may show a different after-hours contact number from the clinic’s own website, so use the official clinic page or call reception during opening hours to confirm the current after-hours pathway.
Use the right care pathway after hours.
Official Site After-Hours: (03) 9999 9108 Healthdirect: 1800 022 222 Emergency: 000Deer Park Medical Centre Services — What Does This Medical Centre Offer?
Deer Park Medical Centre’s official website describes the practice as a long-standing family medical practice in Melbourne’s west, caring for the community for more than 45 years. It lists a broad range of medical services and allied health options in the Brimbank Shopping Centre location.
Because services extend beyond routine GP care, always check whether your service is GP-billed, privately billed, allied-health billed, procedure-based or handled by a separate provider.
Getting a Referral at Deer Park Medical Centre — Specialists & Allied Health
Many Australian specialist appointments require a GP referral if you want to access Medicare rebates. If you need a referral from Deer Park Medical Centre, bring the specialist name if you already have one, your symptoms, previous results, medication list and any hospital discharge paperwork.
Do not leave referral requests until the day before a specialist visit. If your referral relates to mental health, skin, chronic disease, pregnancy, WorkCover, TAC, surgery, allied health or complex symptoms, book a longer appointment so the GP has time to document the situation properly.
Deer Park Medical Centre Reviews — What Patients Should Look For
When comparing Deer Park Medical Centre reviews, focus on practical details rather than star ratings alone. Useful review clues include whether HotDoc booking was easy, reception explained fees clearly, Medicare rebate processing worked smoothly, parking was convenient, doctors listened, wait times were explained, and patients understood the mixed-billing policy before attending.
The patient-style notes below are realistic examples to help readers prepare. They are not presented as verified public reviews or official clinic testimonials.
“HotDoc made booking easy, but I called first to check whether my appointment was bulk billed or privately billed. That avoided surprise at reception.”
— Local Deer Park patient“The clinic is convenient inside Brimbank Shopping Centre. I would still allow extra time because doctors can run late with urgent or complex patients.”
— Brimbank area patient“Good range of services under one roof. For skin checks, vaccines or procedures, I would call before booking a normal GP consult.”
— Community memberDeer Park Medical Centre Location & Parking — How to Get There
Deer Park Medical Centre is located at Brimbank Shopping Centre, 28–72 Neale Road, Deer Park VIC 3023. The official practice site refers to T97 Brimbank Shopping Centre, next to Woolworths and Direct Chemist Outlet. Healthdirect lists Brimbank Shopping Centre, T096, 28–72 Neale Road. Both point patients to the Brimbank Shopping Centre location on Neale Road.
- Driving: search for Brimbank Shopping Centre, 28–72 Neale Road, Deer Park VIC 3023.
- Landmark: the official site says the clinic is next to Woolworths and Direct Chemist Outlet.
- Parking: Healthdirect lists free parking access for the service.
- New patients: arrive early for registration, Medicare card and billing checks.
- Similar clinic names: Deer Park has multiple clinics, so confirm the address before travelling.
Open the map before leaving so you do not confuse this clinic with another Deer Park medical centre.
Open in Google MapsWho Deer Park Medical Centre May Suit Best
Deer Park Medical Centre may suit patients who want a long-standing GP clinic inside Brimbank Shopping Centre with extended weekday hours, weekend access, HotDoc booking, mixed billing transparency and a wide range of GP, allied health and procedure-style services.
What to Bring to Deer Park Medical Centre
Bring the right documents so reception and the GP can process your appointment correctly, especially because billing can depend on Medicare status, concession eligibility, age, appointment type and whether the visit is privately billed.
Common Mistakes to Avoid Before Visiting Deer Park Medical Centre
- Do not assume “bulk billing available” means every patient and every appointment type is bulk billed.
- Do not forget your Medicare card or concession card if you want the correct rebate or bulk-billing eligibility checked.
- Do not book a standard appointment for mental health, chronic disease, procedures, WorkCover, TAC or multiple issues.
- Do not cancel with less than 4 hours’ notice unless unavoidable, and do not assume ignoring an SMS reminder cancels the appointment.
- Do not rely on telehealth as a new patient unless reception confirms Medicare rebate eligibility and clinical suitability.
- Do not attend for skin checks, PRP, iron infusion, travel vaccines or allied health without confirming the correct booking type.
- Do not confuse this clinic with Deer Park Family Medicine, IPC Health Deer Park, Deer Park Central Medical Clinic or Station Road Medical Centre.
- Do not wait for a GP appointment if symptoms are life-threatening; call 000 immediately.
Which Deer Park Medical Centre Do You Mean? — Avoid Booking the Wrong Clinic
Deer Park has several GP clinics with similar local search results. This article is specifically about Deer Park Medical Centre at Brimbank Shopping Centre on Neale Road, phone (03) 9363 6101. Before booking, match the clinic name, suburb, address, booking page and phone number.
Nearby Medical Centre Guides for Deer Park and Melbourne West Patients
If Deer Park Medical Centre is fully booked, or you want to compare nearby GP access, use these related published guides from medicalcentre-au.org. These links are useful for patients comparing western Melbourne access, mixed billing, bulk billing, opening hours, HotDoc booking, after-hours pathways and appointment preparation.
How This Deer Park Medical Centre Guide Was Checked
This guide was built from official and trusted sources, including Deer Park Medical Centre’s official home page, contact page, fees and payments page, HotDoc listing, Healthdirect service listing and Australian Government telehealth guidance. It also uses sitemap-aware internal linking by adding relevant published medicalcentre-au.org guides only.
Clinic billing, doctor rosters, appointment availability, public holiday hours, cancellation rules, after-hours numbers, Medicare rebates, gap fees, HotDoc links and services can change. Always confirm final details directly with the clinic before travelling or relying on fee information.
Hours and after-hours note: the official contact page lists Mon–Fri 8:30am–9:00pm, Saturday 8:30am–5:00pm and Sunday 10:00am–3:00pm. The official home page lists after-hours number (03) 9999 9108, while Healthdirect may display a different after-hours contact. Call reception to confirm the current pathway.
FAQ — Deer Park Medical Centre Common Questions
What is Deer Park Medical Centre phone number?
The main phone number is (03) 9363 6101. The official contact page lists fax as (03) 9363 6121 and email as info@deerparkmedicalcentre.com.au.
Where is Deer Park Medical Centre located?
Deer Park Medical Centre is located at Brimbank Shopping Centre, 28–72 Neale Road, Deer Park VIC 3023. The official site refers to T97, next to Woolworths and Direct Chemist Outlet.
What are Deer Park Medical Centre opening hours?
The official contact page lists Monday to Friday 8:30am–9:00pm, Saturday 8:30am–5:00pm, Sunday 10:00am–3:00pm and public holidays 10:00am–5:00pm, with some major public holidays closed.
Does Deer Park Medical Centre bulk bill?
Deer Park Medical Centre is mixed billing. Bulk billing is available for valid Health Care Card holders, Pension Card holders, DVA Gold Card holders, children under 16 with a valid Medicare card, eligible Close the Gap patients and selected care-plan or health-assessment visits.
How much is a standard GP appointment at Deer Park Medical Centre?
The official fees page lists a standard consultation fee of $83.90, Medicare rebate of $43.90 and out-of-pocket gap of $40 for privately billed patients. Confirm current fees before booking.
Can I book Deer Park Medical Centre online?
Yes. Deer Park Medical Centre uses HotDoc for online appointments. Use the official booking link or call reception if your appointment type is complex.
What is Deer Park Medical Centre cancellation policy?
The official policy says patients who do not show or cancel with less than 4 hours’ notice may affect clinic scheduling, and more than two consecutive no-shows or under-4-hour cancellations may result in further appointment requests being declined. The publicly checked page does not list a fixed DNA dollar amount.
Does Deer Park Medical Centre have after-hours help?
The official home page lists after-hours medical assistance on (03) 9999 9108 and notes charges may apply. For emergencies, call 000.
Does Deer Park Medical Centre have parking?
Healthdirect lists free parking for Deer Park Medical Centre. The clinic is inside Brimbank Shopping Centre, which may be convenient for patients driving to appointments.
Can new patients book telehealth at Deer Park Medical Centre?
New patients should call reception before booking telehealth. Medicare-funded GP telehealth generally requires a recent face-to-face appointment at the practice unless an exception applies.
Which Deer Park clinic is this guide about?
This guide is about Deer Park Medical Centre at Brimbank Shopping Centre, 28–72 Neale Road, phone (03) 9363 6101. It is not IPC Health Deer Park, Deer Park Family Medicine or Deer Park Central Medical Clinic.
Which nearby medical centre guide should I compare next?
Sydenham Medical Centre is a relevant north-west Melbourne comparison. Palmers Medical Centre, Goonawarra Medical Centre and Moonee Ponds Medical Centre may also help if you are comparing broader western or north-west GP access.
Official Sources & Patient Disclaimer
This page is an independent patient guide for medicalcentre-au.org. It is not the official website of Deer Park Medical Centre, HotDoc, Healthdirect, Medicare, Services Australia, Brimbank Shopping Centre or the Victorian health system. It does not provide medical diagnosis, treatment, emergency advice or billing guarantees.
Official and trusted sources checked before writing include Deer Park Medical Centre’s official website, official contact page, official fees and payments page, HotDoc listing, Healthdirect listing and Australian telehealth guidance.
Use official sources for booking, fee confirmation and urgent health guidance.
Official Clinic Page Official Fees Page HotDoc Booking Healthdirect