Burslem Medical Centre: Doctors, Hours & Bulk Billing 2026

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Emergency rule For chest pain, stroke symptoms, severe breathing difficulty, collapse, major injury or serious bleeding, call 000 now.
Maddington WA GP Directory · 2026 Patient Guide

Burslem Medical Centre: Bulk Billing, HotDoc Booking, Fees & Patient Guide

Independent patient guide to Burslem Medical Centre in Maddington, covering phone number, address, opening hours, Medicare bulk billing, private fees, online booking, telehealth, test results, cancellation policy, after-hours care, services, map and what to bring before your GP visit.

Book via HotDoc Call (08) 9452 0300 Map & Parking
Reading time: 12 minutes Verified: May 2026 Australian English patient guide

Location

Main Office
Unit 1, 201 Burslem Drive
Maddington WA 6109

Billing Snapshot

Medicare patients bulk billed at no cost. Private, OVHC and allied health fees may apply.

Hours & Phone

Mon–Fri 8:00am–6:30pm
Sat 8:00am–3:00pm
Sun 9:00am–2:00pm
(08) 9452 0300

Instant Answer: Does Burslem Medical Centre bulk bill?

Yes. Burslem Medical Centre states that from 1 November 2025 it bulk bills all Medicare patients, and its fees page says Medicare patients are bulk billed at no cost. Healthdirect also lists the GP service as bulk billing only when a Medicare card is presented.

Important billing note: private patients, overseas visitors, private health insurance patients, allied health services, commercial driver medicals, repeat prescriptions through HotDoc and late cancellations can involve fees. Always ask whether your exact appointment type is bulk billed before booking.

Quick Patient Decision Box

Book online if you need a standard GP appointment, vaccination booking or telehealth appointment and the booking screen clearly shows the right option.

Call reception if you need a long consult, mental health support, chronic disease plan, driving licence medical, employment medical, antenatal care, skin procedure, pathology results, allied health, language preference or fee confirmation.

Call 000 or attend the nearest Emergency Department for chest pain, stroke signs, severe breathing difficulty, collapse, major injury, severe bleeding, sudden confusion or serious deterioration.

Burslem Medical Centre Quick Facts

Burslem Medical Centre is a Maddington GP clinic at Unit 1, 201 Burslem Drive, Maddington WA 6109. The official contact page also lists an annex at 1–2/210 Burslem Drive, Maddington WA 6109, so patients should confirm which building or room their appointment uses before travelling.

The main phone number is (08) 9452 0300, fax is (08) 9452 0388, and Healthdirect lists email as reception@burslemmc.com.au. The clinic’s official website says it has served the Maddington and South West Metro community for more than 20 years, is fully accredited, welcomes new patients and provides multilingual care.

Clinic nameBurslem Medical Centre, Maddington WA 6109.
Main phone(08) 9452 0300 for bookings, fees, telehealth and reception help.
Booking routeOnline booking is available through the clinic booking page and HotDoc.
AccessHealthdirect lists free parking, toilet access, baby change facility and appointment-needed access.

Need official clinic details before booking or travelling?

Open Official Clinic Website Open Healthdirect Listing

Burslem Medical Centre Opening Hours and Weekend Access

The official contact page lists Monday to Friday 8:00am–6:30pm, Saturday 8:00am–3:00pm, Sunday 9:00am–2:00pm, and public holidays closed. Healthdirect also lists public holiday closures and tells patients to call before visiting because details may vary.

Weekend access is helpful for families, workers and patients who cannot attend during normal weekday hours. However, a clinic being open does not guarantee that every doctor, service, vaccine, nurse appointment, procedure or allied health provider is available. Call first for Saturday, Sunday, public holiday-adjacent appointments or near closing time.

Monday to Friday8:00am–6:30pm listed by the official contact page.
Saturday8:00am–3:00pm listed by the official contact page.
Sunday9:00am–2:00pm listed by the official contact page.
Public holidaysOfficial contact page lists public holidays closed.

Patient tip: call ahead for weekend appointments, vaccine bookings, test results, allied health, commercial driver medicals and anything that may need a specific doctor or nurse.

Does Burslem Medical Centre Bulk Bill? — 2026 Fees Guide

Burslem Medical Centre’s official website says that as of 1 November 2025, it will bulk bill all Medicare patients. The official fees page says Medicare patients: bulk billed at no cost. Healthdirect also lists the GP general practice service as bulk billing only, with no fee when a Medicare card is presented.

That is strong billing information for standard Medicare GP care, but patients should still check special appointment types. The official fees page lists separate fee arrangements for private health insurance, overseas visitors, private patients, commercial driver licence medicals, antenatal consults, repeat prescriptions via HotDoc and cancellations with less than 2 hours’ notice. It also says psychology, chiropractic and dietitian fees are not included in the standard fee schedule.

Medicare patientsOfficial fees page says bulk billed at no cost.
Private health insuranceClinic says it accepts major funds for minimal gap fees.
Overseas visitorsOVHC is accepted, but patients should confirm gap and claim process.
Private patientsFees apply as per the clinic’s schedule.
Driver medicalsCommercial driver licence medicals have fixed private fee lines on the official fees page.
Allied healthPsychology, chiropractic and dietitian pricing is separate from GP fee lines.

Do not assume every service is automatically $0

Ask reception: “Will this exact appointment be bulk billed with my Medicare card, or will a private fee, allied health fee, prescription fee, commercial medical fee, antenatal gap or cancellation fee apply?”

Need to check current fees, Medicare eligibility or private patient charges?

Call Reception: (08) 9452 0300 Open Official Fees Page

Burslem Medical Centre Appointments — HotDoc, Phone and Walk-In Reality

Burslem Medical Centre’s official booking page says consultations are by appointment only and that the practice does not routinely accept walk-in consultations. It also says the team may assess urgent clinical need and accommodate walk-ins where appropriate. Healthdirect notes appointment needed, but also says walk-ins are accepted, which is why the safest patient advice is simple: book first, and call for urgent clinical triage.

Use online booking for simple GP appointments where you know the reason for your visit. Call reception if the issue is urgent, complex, fee-sensitive, linked to allied health, needs a language preference, involves a procedure, requires a long consult or may not be suitable for a standard appointment.

Book online for simple appointments. Call if your visit is urgent, complex or fee-sensitive.

Book Burslem Medical Centre via HotDoc Open Official Booking Page Phone Booking

New patient and appointment tips

  • Book before attending because the clinic says consultations are by appointment only.
  • Call for urgent clinical need rather than relying on a walk-in wait.
  • Tell reception if you need a language preference, longer consult or specific doctor.
  • Call before booking driver medicals, employment medicals, minor procedures, skin lesion removal or allied health.
  • Do not use the booking system for emergencies; call 000 immediately.

Burslem Medical Centre Appointment Type Picker

Choosing the right appointment type helps avoid delays, incorrect billing, rescheduling and not enough time with the GP. Use this guide before booking online or calling the clinic.

Standard GP consultOne simple issue, short illness review, repeat script discussion, basic referral or medical certificate.
Extended consultMental health, chronic disease care, multiple symptoms, medication complexity, family planning or detailed paperwork.
Nurse / treatment roomImmunisations, wound care, dressings, health assessments, pathology-related follow-up or procedure preparation.
Call before bookingCommercial driver medicals, employment medicals, skin lesion removal, plastering, travel vaccines, allied health or language preference.

Simple rule: if the issue involves more than one concern, mental health, chronic illness, procedure work, commercial medicals, results discussion or a detailed history, call reception and ask whether a longer appointment is needed.

Burslem Medical Centre Cancellation Fee — 2-Hour Rule and $30 Charge

Burslem Medical Centre’s official fees page lists cancellations with less than 2 hours’ notice at $30. It also states that outstanding cancellation and non-attendance fees must be settled before the next appointment, and payment may be required at check-in if the invoice has not already been paid.

The cancellation fee is not a Medicare consult rebate

A late-cancellation or non-attendance fee is an administrative/private fee. Do not expect Medicare to cover it like a GP consultation item. Cancel early if you cannot attend so another patient can use the appointment.

This matters because Burslem Medical Centre is appointment-based and offers weekend access. A missed booking may block another patient who needs a same-day GP appointment, immunisation, chronic disease review, test result follow-up, mental health support or urgent clinical triage.

Need to cancel, move or check a booking?

Call Burslem Medical Centre

Burslem Medical Centre Telehealth — Phone Appointment Booking

Burslem Medical Centre’s official telehealth page says telehealth allows patients who are isolating or otherwise unable to visit the clinic to see a doctor. It says patients can make a telehealth appointment online or by phone. When booking online, patients should choose their preferred doctor and appointment time, enter patient details and select the appointment reason as telehealth or phone consult.

Telehealth is useful for some follow-up care, known-patient reviews, simple results discussion and continuing management. It is not suitable for emergencies, severe symptoms, injuries needing examination, chest pain, severe breathing symptoms, wounds or problems requiring a physical examination.

Online telehealthUse the booking page and select telehealth / phone consult as the appointment reason.
Phone bookingCall reception on (08) 9452 0300 and request telehealth with your preferred doctor.
Good telehealth useSimple follow-up, known-patient review, results discussion or continuing care if clinically suitable.
Not suitableChest pain, stroke signs, severe breathing issues, collapse, major injury or examination needs.

Need to check whether telehealth is suitable?

Ask Reception About Telehealth Open Official Telehealth Page

Maddington GP After Hours — Night Doctor, Healthdirect and 000

Burslem Medical Centre’s official contact page says for non-life-threatening after-hours care, patients can call its locum service, Night Doctor on 1300 644 483. This is for non-emergency after-hours care, not life-threatening symptoms.

For general non-urgent health advice, Healthdirect is available on 1800 022 222. For serious or life-threatening symptoms, call 000 immediately or attend the nearest Emergency Department. Do not wait for a GP appointment, online booking or after-hours locum service if symptoms are severe.

Night DoctorOfficial contact page lists 1300 644 483 for non-life-threatening after-hours care.
HealthdirectCall 1800 022 222 for non-urgent nurse advice and care navigation.
EmergencyCall 000 for life-threatening symptoms or serious deterioration.
Public holidaysOfficial page lists public holidays closed, so check before relying on clinic access.

Call 000 for urgent symptoms

Do not wait for a GP appointment or after-hours service if there is chest pain, stroke symptoms, severe breathing difficulty, collapse, severe allergic reaction, major injury, heavy bleeding or sudden serious deterioration.

Use the right care pathway after hours.

Night Doctor: 1300 644 483 Healthdirect: 1800 022 222 Emergency: 000

Why Is My GP Running Late? — The Honest Answer

Burslem Medical Centre is appointment-based and provides a wide range of GP, chronic disease, mental health, procedure, pathology and allied health support. Even with appointments, doctors can run late when a previous patient has urgent symptoms, complex medication issues, mental health concerns, abnormal results, a wound, a child needing urgent review or a procedure that takes longer than planned.

Running late does not automatically mean the clinic is poorly organised. It often means the GP is responding to clinical complexity and not cutting a patient short when extra care is needed. If timing matters, call reception before leaving and ask whether the doctor is running on time.

Burslem Medical Centre Services — What Does This Maddington GP Clinic Offer?

The official services page lists general consultations, comprehensive health assessments, driving licence medicals, employment medicals, antenatal and newborn check-ups, adult and child immunisations including COVID-19, travel vaccinations, veteran’s health and chronic disease management. It also lists mental health support, diabetes management, asthma, heart disease and hypertension care, ambulatory blood pressure monitoring, spirometry, ECG, minor surgery, wound care and dressing, plastering of fractures, wart treatment, haemorrhoid treatment, STD checks, pap smears, skin checks and lesion removal.

The clinic also lists worker’s compensation, injury management, pre-employment medicals, dietitian consultations, chiropractic services and onsite Western Diagnostic Pathology collection. Because these services can involve different appointment lengths, fees or provider availability, call before booking anything beyond a simple GP consultation.

General GP careGeneral consultations, scripts, certificates, referrals, preventive care and family medicine.
Chronic diseaseDiabetes, asthma, heart disease, hypertension, health assessments and care planning.
Mental healthMental health support is listed; ask for the correct appointment length when booking.
ImmunisationsAdult, child, COVID-19 and travel vaccinations are listed.
ProceduresMinor surgery, wound care, plastering, wart treatment, ECG, spirometry and skin lesion removal are listed.
Allied healthDietitian, chiropractic and onsite pathology services are listed, with separate pricing guidance.

Multilingual care and language preference

The clinic says its doctors and nurses are fluent in multiple languages and asks patients to let reception know if they have a language preference. Languages listed include English, Burmese, Hindi, Punjabi, Russian, Sinhalese, Swahili and Urdu. This can be important for patients discussing medication instructions, chronic illness, mental health, children’s care or sensitive health topics.

Getting Test Results and Follow-Up at Burslem Medical Centre

Burslem Medical Centre’s official test results page says test results and medical information cannot be provided over the phone to protect privacy and ensure clear communication. It says a follow-up appointment with the doctor is required to discuss results in detail, explain the results and provide appropriate next steps.

This is a patient-safety issue, not just an admin rule. Some results need comparison with symptoms, medication review, repeat testing, referral, treatment changes or urgent follow-up. Before leaving your GP appointment, ask when results are expected and whether you should book the follow-up now.

Patient tip: do not assume “no news is good news” for every test. If the doctor has ordered investigations, book the review pathway the clinic recommends.

Need to arrange a results follow-up?

Call Reception Open Official Test Results Page

Burslem Medical Centre Reviews — What Patients Should Look For

When reading Burslem Medical Centre reviews, focus on practical patterns rather than one emotional comment. Useful review signals include whether patients understood bulk billing, whether appointments were easy to book, whether reception explained wait times, whether doctors listened, whether multilingual care helped, whether pathology access was convenient and whether patients were told to book the right appointment length.

The examples below are realistic patient-style preparation notes. They are not presented as verified public reviews or official testimonials.

★★★★★

“Booking online was useful, but I called first because I needed a longer appointment and wanted to confirm the Medicare billing rule.”

— Maddington patient
★★★★☆

“The multilingual support matters. I would mention language preference while booking so reception can match the visit properly.”

— Local family patient
★★★★★

“Weekend hours are helpful, but I would still confirm doctor availability and cancellation rules before booking.”

— South East Perth worker

Burslem Medical Centre Location, Map and Parking

Burslem Medical Centre’s main office is listed at Unit 1, 201 Burslem Drive, Maddington WA 6109. The official contact page also lists an annex at 1–2/210 Burslem Drive, Maddington WA 6109. Confirm which location your appointment uses before travelling, especially if the booking confirmation mentions the annex.

Healthdirect lists free parking, toilet access and baby change facility. The clinic is on Burslem Drive in Maddington and is relevant for patients from Maddington, Gosnells, Thornlie, Kenwick, Langford, Cannington, Canning Vale and Orange Grove.

  • Driving: use the map before leaving and allow extra time around Albany Highway and local shopping traffic.
  • Parking: Healthdirect lists free parking for the service.
  • Families: Healthdirect lists a baby change facility and toilet access.
  • Two-location caution: main office and annex addresses may both appear in official information.
  • Similar names: do not confuse Burslem Medical Centre with the suburb/town of Burslem in the UK.

Open the map before travelling.

Open in Google Maps

Who Burslem Medical Centre May Suit Best

Burslem Medical Centre may suit patients who want a bulk billing Medicare GP clinic in Maddington with weekend hours, telehealth options, multilingual care, onsite pathology and broad family medicine services.

Maddington familiesUseful for children’s health, immunisations, antenatal care, newborn checks and general family GP care.
Medicare patientsHelpful if you need standard Medicare GP care that the clinic says is bulk billed at no cost.
Multilingual patientsUseful if language preference matters for safe communication and instructions.
Patients needing several servicesOnsite pathology, allied health, chronic disease care and procedures may reduce extra trips.

What to Bring to Burslem Medical Centre

Bring the right documents so reception and the GP can process your appointment properly, especially if you are a new patient, asking about bulk billing, attending on a weekend, requesting a medical, reviewing results, booking telehealth or attending for a procedure.

Medicare cardBring your current Medicare card or digital Medicare card if you are eligible for Medicare services.
Photo ID and concession detailsBring ID if requested and any private health insurance or OVHC details if relevant.
Medical detailsBring medication list, allergies, discharge notes, recent results, referral letters or imaging reports.
Payment methodBring EFTPOS, credit card or cash in case private fees, prescriptions, medicals or cancellation invoices apply.

Common Mistakes to Avoid Before Visiting Burslem Medical Centre

  • Do not assume walk-ins are routinely accepted; the official booking page says consultations are by appointment only.
  • Do not forget the $30 cancellation fee for cancellations with less than 2 hours’ notice.
  • Do not assume allied health fees are included in the standard GP fee schedule.
  • Do not book a standard appointment for mental health, chronic disease care, multiple symptoms or detailed paperwork.
  • Do not expect test results or medical information to be given over the phone.
  • Do not arrive at the annex unless your appointment confirmation says that is the correct location.
  • Do not use telehealth or booking notes for emergency symptoms.
  • Do not request commercial driver medicals, employment medicals or procedures without asking about cost and appointment length.

Burslem Medical Centre vs Nearby Maddington and Cannington GP Options

Burslem Medical Centre is best understood as a Maddington GP clinic on Burslem Drive with bulk billing for Medicare patients and weekend opening hours. If you are comparing nearby options, check address, booking method, opening hours, bulk billing rules, language needs, allied health services and after-hours arrangements rather than choosing only by clinic name.

Burslem Medical CentreCurrent Maddington guide for phone, address, bulk billing, booking, fees and weekend hours. Cannington Medical CentreNearby Cannington guide useful for family GP care, vaccinations and bulk billing comparison. South Street Medical CentreO’Connor WA guide for patients comparing south-of-river GP access and appointment rules. Illawarra Medical CentreBallajura WA guide for patients comparing WA medical centre hours, doctors and booking details.

How This Burslem Medical Centre Guide Was Checked

This guide was built from official and trusted sources, including Burslem Medical Centre’s official website, contact page, services page, fees page, booking page, telehealth page, test results page, Healthdirect listing and HotDoc booking listing. The article prioritises official clinic information where sources differ.

Clinic billing, doctor rosters, appointment availability, public holiday hours, after-hours arrangements, telehealth availability, fee schedule and service availability can change. Always confirm final details directly with Burslem Medical Centre before travelling or relying on fee information.

Accuracy note: this page includes the official $30 late-cancellation fee because it appears on the clinic’s current fees page. If your booking confirmation shows a different policy, follow the clinic’s current booking terms.

FAQ — Burslem Medical Centre Common Questions

What is Burslem Medical Centre phone number?

The main phone number is (08) 9452 0300. The fax number listed by the clinic and Healthdirect is (08) 9452 0388.

Where is Burslem Medical Centre located?

The main office is listed at Unit 1, 201 Burslem Drive, Maddington WA 6109. The official contact page also lists an annex at 1–2/210 Burslem Drive, Maddington WA 6109.

What are Burslem Medical Centre opening hours?

The official contact page lists Monday to Friday 8:00am–6:30pm, Saturday 8:00am–3:00pm, Sunday 9:00am–2:00pm and public holidays closed. Call before visiting because doctor availability can vary.

Does Burslem Medical Centre bulk bill?

Yes. The clinic says from 1 November 2025 it bulk bills all Medicare patients, and the official fees page says Medicare patients are bulk billed at no cost.

Can I book Burslem Medical Centre online?

Yes. The official booking page says patients can book online, and HotDoc also lists Burslem Medical Centre appointments. You can also call reception on (08) 9452 0300.

Does Burslem Medical Centre accept walk-ins?

The official booking page says consultations are by appointment only and walk-ins are not routinely accepted. It also says urgent clinical needs may be assessed and accommodated where appropriate. Booking first is safest.

What is Burslem Medical Centre cancellation fee?

The official fees page lists a $30 fee for cancellations with less than 2 hours’ notice. Outstanding cancellation and non-attendance fees may need to be settled before your next appointment.

Does Burslem Medical Centre offer telehealth?

Yes. The official telehealth page says patients can book telehealth online or by phone and select the appointment reason as telehealth or phone consult.

What is Burslem Medical Centre after-hours number?

The official contact page says non-life-threatening after-hours care is provided through Night Doctor on 1300 644 483. For emergencies, call 000.

What services does Burslem Medical Centre provide?

The clinic lists general consultations, chronic disease care, mental health support, immunisations, travel vaccinations, skin checks, minor procedures, pathology collection, dietitian consultations, chiropractic services, worker’s compensation and employment medicals.

Does Burslem Medical Centre give test results over the phone?

No. The official test results page says test results and medical information cannot be provided over the phone and that a follow-up appointment is required to discuss results in detail.

What languages are available at Burslem Medical Centre?

The services page lists English, Burmese, Hindi, Punjabi, Russian, Sinhalese, Swahili and Urdu. Tell reception if you have a language preference when booking.

What should I bring to Burslem Medical Centre?

Bring your Medicare card, photo ID if requested, medication list, allergies, results, referral documents, private health insurance or OVHC details if relevant, and a payment method in case fees apply.

Is Burslem Medical Centre a good Maddington GP near me?

It may be suitable if you live or work near Maddington, Gosnells, Thornlie, Kenwick, Langford, Cannington, Canning Vale or Orange Grove and need a bulk billing Medicare GP with weekend access.

What should I do in a medical emergency?

Call 000 for life-threatening symptoms such as chest pain, breathing difficulty, stroke symptoms, collapse, severe bleeding, major injury or sudden serious deterioration.

Official Sources & Patient Disclaimer

This page is an independent patient guide for medicalcentre-au.org. It is not the official website of Burslem Medical Centre, HotDoc, Healthdirect, Night Doctor, Medicare, Services Australia, WA Health or any emergency service. It does not provide medical diagnosis, treatment advice, emergency advice or billing advice.

Official and trusted sources checked before writing include Burslem Medical Centre’s official website, contact page, services page, fees page, booking page, telehealth page, test results page, Healthdirect listing and HotDoc booking listing. Always use official sources for current fees, appointment availability, doctor rosters, public holiday hours and service changes.

Use official sources for booking, fee confirmation and urgent health guidance.

Official Clinic Website HotDoc Booking Healthdirect

Final Patient Summary

Burslem Medical Centre is a Maddington GP clinic at Unit 1, 201 Burslem Drive, Maddington WA 6109. Use HotDoc or the official booking page to book online, or call (08) 9452 0300. Medicare patients are listed as bulk billed at no cost, but private, OVHC, allied health, commercial medical and cancellation fees can apply. Bring Medicare and health documents, cancel at least 2 hours before your appointment to avoid the listed $30 fee, use Night Doctor for non-emergency after-hours care, and call 000 for emergencies.

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