Stonewall Medical Centre: Doctor Reviews, GP Booking Online

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Independent patient guide · Windsor / Brisbane QLD · 2026

Stonewall Medical Centre: Doctor Reviews, GP Booking Online, Fees & Visit Guide

Stonewall Medical Centre and Sexual Health Clinic is at 52 Newmarket Road, Windsor QLD 4030. This guide helps patients book online, choose the right GP or clinician, read doctor reviews safely, check fees, and prepare for sexual health, general practice or allied-health care.

The most important answer: Stonewall is a mixed billing practice. Each clinician controls their own billing policy, so do not assume one fee, one bulk-billing rule, or one new-patient rule for every doctor.

Phone 07 3857 1222 Reception, bookings, fees and appointment type
Address 52 Newmarket Rd Windsor QLD 4030
Booking AutoMed + HotDoc Appointments, new patient form, quick consults
Reviews Check current ratings Use reviews as experience clues, not medical advice
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Emergency rule: call 000 or attend the nearest hospital Emergency Department for chest pain, stroke signs, severe breathing difficulty, collapse, serious injury, heavy bleeding, seizure, poisoning, severe allergic reaction or any symptom that feels life-threatening.
Fast patient answer

Quick Answer: How Do You Book Stonewall Medical Centre?

Routine GP appointment Book online or call Use AutoMed online booking for standard availability, or call if appointment type is unclear.
New patient Check who is open Official page says Dr Louisa Macdonald, Dr Niall Graham and Nurse Practitioner Josh Wilcox are accepting new patients.
Fees Doctor-by-doctor Stonewall says every clinician controls their own billing and fees.
Reviews Use carefully Look for repeated themes: respect, listening, wait time, inclusiveness and fee clarity.
Call 07 3857 1222 Book Appointment Online Official Website
Most important trust point: do not write “Stonewall bulk bills” or “Stonewall privately bills” as one simple rule. Correct wording is: Stonewall is mixed billing, and the exact fee depends on the clinician, appointment type, concession status, new/existing-patient status and day.
Clickable booking micro-steps

How to Book Stonewall Medical Centre Online

Choose the right booking path. For a standard GP appointment, use the online appointment page. For a repeat prescription, repeat referral or FAST STI testing, use the specific request link instead of a general appointment.
Book General Appointment
Check if your preferred clinician accepts new patients. New-patient access changes. The official patient page currently names Dr Louisa Macdonald, Dr Niall Graham and Nurse Practitioner Josh Wilcox as accepting new patients.
Check New Patient Info
Complete the new-patient form before attending. Stonewall asks new patients to complete the HotDoc New Patient Form online before their appointment.
Open New Patient Form
Use quick consults for simple admin requests. Stonewall says quick consults can be used for repeat prescriptions, PrEP prescriptions where appropriate, pathology/imaging requests and medical certificates.
Open HotDoc Quick Consult
Call if urgent, complex or fee-sensitive. Stonewall says reserved appointments exist for urgent and quick consultations that can be booked on the day. Reception turns phones off 30 minutes before close.
Call Reception

Booking phone script: “Hi, I want to book Stonewall Medical Centre in Windsor. Is my preferred clinician accepting new patients, what appointment type should I choose, and what billing or out-of-pocket fee applies for this doctor?”

Doctor reviews without fake claims

Stonewall Medical Centre Doctor Reviews: What to Check Before Choosing a GP

Review pages can help with patient-experience clues, but they should not replace clinical suitability, fee checks or official doctor availability. At the time of research, a third-party review aggregator displayed a 4.8 rating from 793 Google reviews for Stonewall Medical Centre. Always re-check the current live review page before publishing or choosing a doctor.

Look for repeated themes Listening + respect Repeated comments about feeling heard, safe, respected and clearly informed matter more than one isolated review.
Match review to need Sexual health, GP, PrEP, gender care A good review for one service may not answer whether the doctor fits your specific care need.
Check recency Last 3–12 months Doctor availability, billing, waiting times and reception workflows can change quickly.
Review question Why it matters What to do next
Does the review mention the doctor by name? Clinic-level reviews are useful, but doctor-level fit matters for ongoing GP care. Search the doctor name plus Stonewall and check HotDoc availability.
Does the review mention respectful or non-judgmental care? Stonewall has a strong sexual-health and LGBTIQA+ care identity, so respectful care is a key user concern. Look for repeated mentions, not one-off claims.
Does the review mention billing surprise? Billing is clinician-specific. A good experience can still involve an unexpected fee if not checked. Ask reception about your exact doctor and appointment type.
Does the review mention wait time? GP clinics can run late when urgent or complex cases occur. Allow buffer time, especially for lunch closure, late sessions and Saturday appointments.
Is the review old? Doctors, fees and booking systems change. Use recent reviews and official pages together.
Check Review Snapshot Check Official Team Page Ask Reception
Safe wording for reviews: do not say “best doctor” or guarantee outcomes. Say: “Reviews can show patient-experience patterns such as communication, comfort, wait time and inclusiveness; verify current ratings and official doctor availability before booking.”
Mixed billing reality

Stonewall Medical Centre Fees: Mixed Billing by Clinician

Stonewall’s official billing page says each clinician has autonomy over how they bill and what they charge. If you see a different doctor from your usual clinician, the new doctor’s billing policy applies.

Practice model Mixed billing Some clinicians bulk bill certain patients; others privately bill all patients.
Medicare rebate Often processed on the spot Stonewall says if privately billed, they can usually process the Medicare rebate on the spot.
Saturday warning Often private At least some doctor policies state Saturday appointments are privately billed regardless of concession.
Clinician / service Official billing signal Useful patient action
FAST STI testing Face-to-face and telehealth FAST consults are bulk billed for Medicare card holders; $60 without Medicare. Sexual Health Consultation is $90 or $70 concession and not bulk billed. Use FAST only for the correct STI-testing pathway; do not treat it as every sexual-health appointment.
Dr Wendell Rosevear Waiting list for new patients; first consult of each financial year privately billed; subsequent concession/DVA/student/under-16 visits may be bulk billed; Saturday private. Ask whether you are due for the privately billed first consult of the financial year.
Dr Neil Simmons Mixed billing to existing patients; not accepting new general practice patients; new patients only for VAD pathway. Do not book as a new general GP patient unless reception confirms eligibility.
Dr Hemming Luu Updated 01 July 2026 fees; moving to private billing all patients from 01 January 2026; books closed for new patients. Ask fee before booking and do not rely on old bulk-billing assumptions.
Dr Matthew Barber Privately bills all patients; books closed for new patients. Check fee and availability before choosing this doctor.
Dr Louisa Macdonald Privately bills all patients; books open for new patients; concession fee listed. Good official new-patient option, but still private billing.
Dr Niall Graham Privately bills all patients; books open for new patients; concession fee listed. Good official new-patient option, but ask the exact gap.
Dr Lara Whitbourne Privately bills all patients; books open for new patients; concession fee listed. Ask availability and Saturday fee if relevant.
Josh Wilcox Privately bills all patients; concession fee introduced from 1 April 2026; books open for new patients. Tell reception if you hold a concession entitlement.

Fee question to ask: “For my exact clinician and appointment type, is this bulk billed, concession-priced, or privately billed? What is the total fee, Medicare rebate and out-of-pocket gap?”

Official Fees Page Medicare Safety Nets Bulk Billing Guide
Hours and phone timing

Stonewall Medical Centre Opening Hours

Stonewall lists extended weekday hours, Saturday morning opening, lunch closure from 1pm–2pm, and says phones are turned off 30 minutes before closing.

Monday
8:30am–7:00pm
Tuesday
8:30am–6:00pm
Wednesday
8:30am–6:00pm
Thursday
8:30am–8:00pm
Friday
8:30am–6:00pm
Saturday
8:30am–12 noon
Sunday
Closed / not listed
Lunch closure 1pm–2pm Do not rely on reception availability during lunch closure.
Phone cutoff 30 minutes before close Call earlier for urgent same-day booking, fee checks and admin requests.
Saturday Short session Some clinicians’ Saturday appointments may be privately billed regardless of concession.
Doctor and clinician list

Stonewall Medical Centre Doctors and Clinicians Listed Online

The official navigation, team and fees pages list GPs, a nurse practitioner and allied-health clinicians. Availability, books-open status and fees can change, so always confirm on the booking page or with reception.

GP DoctorDr Wendell RosevearWaiting list for new patients; mixed billing rules and Saturday private billing noted.
GP DoctorDr Neil SimmonsMixed billing to existing patients; not accepting new GP patients except VAD pathway.
GP DoctorDr Ryan WilliamsListed in official team navigation; confirm current availability and fees.
GP DoctorDr Hemming LuuBooks closed for new patients; private billing move noted on fees page.
GP DoctorDr Matthew BarberPrivately bills all patients; books closed for new patients.
GP DoctorDr Louisa MacdonaldPrivately bills all patients; books open for new patients.
GP DoctorDr Niall GrahamPrivately bills all patients; books open for new patients.
GP DoctorDr Lara WhitbournePrivately bills all patients; fees page says books open for new patients.
Nurse PractitionerJosh WilcoxPrivately bills all patients; books open for new patients; concession fee signal.
Allied HealthMel ThorpeListed in official team navigation; confirm service type and fee.
Allied HealthTrevor CohenListed in official team navigation; confirm service type and fee.
Allied HealthJeremy White / Lukas StarlingListed in official team navigation; confirm booking path before attending.
See Current Booking Availability Official Team Page Ask Which Clinician Fits
Interactive booking helper

Which Stonewall Booking Path Should You Use?

This tool is not medical advice. It helps users choose the right admin path based on urgency, appointment type, reviews, new-patient status and fee risk.

Choose the options above. Your booking and fee guidance will appear here.
Services and appointment type

Services at Stonewall Medical Centre

Stonewall is a general practice and sexual health clinic with strong LGBTIQA+ community experience. Use the right appointment type so you do not waste time or book the wrong clinician.

General Practice Routine GP care Family medicine, preventive checks, chronic disease, certificates, referrals and medication reviews. Book online
Sexual Health STI, contraception, function Screening and management of sexually transmitted infections and sexual-health concerns. Specific service
HIV / PEP / PrEP Prevention and management Use correct pathway for PEP urgency, PrEP scripts and HIV care. Do not delay PEP
Gender Affirming Care Supportive care pathway Ask reception which clinician is appropriate for your specific care need. Call if unsure
Men’s Health Testosterone, prostate, function Doctor interest and fee rules can vary by clinician. Check doctor fit
Women’s Health Contraception, menopause, screening Includes cervical screening, breast checks and pelvic pain concerns. GP path
FAST STI Testing Monday and Thursday from 2pm Official fees page says FAST runs Monday and Thursday from 2pm until late. Specific booking
Skin Clinic Skin checks and procedures Ask the doctor and reception about procedure fees and appointment length. Fee check first
Counselling / Support MARS and GLADS groups Stonewall lists support groups for sexual assault recovery and drug/alcohol addiction recovery. Support pathway
First visit checklist

New Patients: What to Do Before the First Visit

Stonewall welcomes new patients, but new-patient access is clinician-specific. Complete the online form before attending and bring the right documents to avoid delays.

✓
Complete HotDoc new patient form
Stonewall asks new patients to complete it online before attending.
✓
Bring Medicare card
Also bring DVA, concession, student ID or other relevant documentation if applicable.
✓
Check new-patient clinician
Official page currently names Dr Louisa Macdonald, Dr Niall Graham and Josh Wilcox.
✓
Bring medication list
Include dose, allergies, PrEP/PEP/HIV medicines and supplements if relevant.
✓
Bring results or referrals
Useful for sexual health, HIV care, skin clinic, chronic care or specialist follow-up.
✓
Ask about confidentiality
For sensitive care, confirm how results, reminders and records will be handled.
Complete New Patient Form Official Patient Info Call Before First Visit
Scripts, referrals and STI testing

Repeat Prescriptions, Referrals, Pathology and FAST STI Testing

Repeat prescriptions Use the specific request path Stonewall links repeat prescription requests through AutoMed/HotDoc-style quick consult pathways.
Repeat referrals Use repeat referral request Do not leave referral renewal until the specialist appointment day.
FAST STI testing Book specific STI path FAST is a separate service path and not the same as every sexual health appointment.
Repeat Prescription Repeat Referral FAST STI Test
PrEP prescription note: Stonewall’s patient page says quick consults can be used for prescriptions including PrEP, but one doctor’s billing note says PrEP prescriptions can only be done with a consultation. If your request is PrEP-related, check your clinician’s policy before assuming a quick request is enough.
Location and arrival

Address, Parking, Transport and Map

Address 52 Newmarket Road Windsor QLD 4030.
Parking Back of practice + Swan Terrace Official contact page says patient parking is at the back and street parking is on Swan Terrace.
Public transport Bus and train Practice is about five minutes from Windsor station on the Ferny Grove line.
Contact details: phone 07 3857 1222, fax 07 3857 2333, email Mail@stonewall.com.au. The practice is wheelchair accessible.
Avoid these mistakes

Common Mistakes Before Booking Stonewall

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Assuming every doctor has the same fees or bulk-billing policy.
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Booking a closed-books doctor as a new patient without checking availability.
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Using a general GP appointment when FAST STI testing, repeat prescription or repeat referral has its own path.
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Calling during lunch closure or too close to closing time when phones may be off.
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Reading reviews without checking whether the same doctor is still available.
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Using routine booking for emergency symptoms instead of calling 000.
Official links after useful answers

Official Sources and Useful Links

Use these links after reading the practical answer above, so the patient knows exactly what to verify.

Official Stonewall homepage

Use for phone, address, opening hours, wheelchair access and main appointment links.

Open official homepage
Official online booking

Use for current doctor availability and standard appointment booking.

Open booking page
Official patient information

Use for new-patient access, new-patient form, fees note and quick consult explanation.

Open patient information
Official fees and billing

Use for mixed billing, doctor-by-doctor fee rules and FAST STI testing fees.

Open fees page
Official services page

Use for general practice, sexual health, HIV/PEP/PrEP, gender affirming care and counselling service scope.

Open services page
Review snapshot

Use to check current public review themes, but verify live rating before relying on it.

Open review page
FAQ

FAQ: Stonewall Medical Centre Doctor Reviews, GP Booking and Fees

What is Stonewall Medical Centre phone number?

The phone number for Stonewall Medical Centre is 07 3857 1222. The fax number listed is 07 3857 2333.

Where is Stonewall Medical Centre located?

Stonewall Medical Centre is located at 52 Newmarket Road, Windsor QLD 4030. Healthdirect-style directories may also show 52–54 Newmarket Road, but the official contact page lists 52 Newmarket Road.

What are Stonewall Medical Centre opening hours?

The official site lists Monday 8:30am–7pm, Tuesday 8:30am–6pm, Wednesday 8:30am–6pm, Thursday 8:30am–8pm, Friday 8:30am–6pm and Saturday 8:30am–12 noon. The practice is closed for lunch from 1pm–2pm.

How do I book Stonewall Medical Centre online?

Use the official online appointment link for standard appointments. Use the separate repeat prescription, repeat referral or FAST STI testing links when those are the correct request type. Call reception if the issue is urgent, complex or fee-sensitive.

Does Stonewall Medical Centre bulk bill?

Stonewall is a mixed billing practice. Each clinician controls their own billing policy, so the answer depends on the doctor, appointment type, concession status, new/existing-patient status and day.

Which Stonewall clinicians are accepting new patients?

The official patient information page says Dr Louisa Macdonald, Dr Niall Graham and Nurse Practitioner Josh Wilcox are currently accepting new patients. Always re-check before booking because availability can change.

Do new patients need a form?

Yes. Stonewall asks all new patients to complete the New Patient Form online through HotDoc before attending their appointment.

How should I use Stonewall doctor reviews?

Use reviews to identify patient-experience themes such as communication, respect, wait time, inclusiveness and fee clarity. Do not treat reviews as medical advice or proof that a doctor is right for your specific condition.

What is Stonewall Medical Centre rated?

At the time of research, a third-party review aggregator displayed a 4.8 rating from 793 Google reviews. Ratings change, so verify the current live rating before relying on it.

What services does Stonewall Medical Centre provide?

Stonewall provides general practice, sexual health, HIV testing and management, HIV PEP and PrEP, men’s health, women’s health, gender affirming care, sex worker health, PIEDs, skin clinic, travel medicine, adult and childhood vaccinations, acupuncture, counselling and support groups.

What is FAST STI testing at Stonewall?

FAST STI testing is a specific service path. The official fees page says FAST runs Monday and Thursday from 2pm until late, and FAST face-to-face and telehealth consults are bulk billed for Medicare card holders or $60 without Medicare.

Is every sexual health appointment bulk billed?

No. The official fees page says Sexual Health Consultation is $90 or $70 with a current Commonwealth Concession Card and is not bulk billed. FAST STI testing has a different billing rule.

Can I request prescriptions and referrals online?

Yes, Stonewall links quick consults and request pathways for repeat prescriptions, pathology and imaging referrals, medical certificates and repeat referrals. Some medication requests may still require a consultation depending on the clinician and request type.

Is Stonewall Medical Centre wheelchair accessible?

Yes. The official homepage lists the practice as wheelchair accessible.

What should I do in an emergency?

For emergencies, call 000 or attend the nearest hospital Emergency Department. Do not use online booking for life-threatening symptoms.

Final Patient Summary

Stonewall Medical Centre is at 52 Newmarket Road, Windsor QLD 4030. Call 07 3857 1222 or use the official online booking path for standard appointments.

For this keyword, the article must answer three things honestly: doctor reviews are helpful but not medical advice, online booking has different paths for GP, FAST STI, repeat scripts and referrals, and fees are clinician-specific mixed billing. Call first when you are new, fee-sensitive, urgent, choosing a doctor by reviews, or unsure which service fits.

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