Reliance Medical Centre: Online GP, Telehealth & Bulk Bill

by
Independent patient guide · Truganina VIC · 2026

Reliance Medical Centre: Online GP, Telehealth & Bulk Billing

This guide is for Reliance Care Medical Centre, commonly searched as Reliance Medical Centre, at 341C Forsyth Road, Truganina VIC 3029. It explains online GP booking, telehealth, bulk-billing conditions, opening hours, services, after-hours support and what to check before your appointment.

The quick answer: standard GP consultations are promoted as bulk billed for eligible Medicare card holders, online GP appointments are available, and Healthengine lists telehealth as enabled. Bring your Medicare card and call (03) 9958 6699 if your appointment is urgent, complex, telehealth-related or fee-sensitive.

Official Website Book GP Online Call Clinic Map & Directions
Official name Reliance Care Medical Centre Often searched as Reliance Medical Centre
Address 341C Forsyth Road Truganina VIC 3029
Phone (03) 9958 6699 Main official contact number
Billing signal Bulk-billed standard GP For eligible Medicare card holders
Emergency rule: call 000 now if the illness or injury is critical, life-threatening, or cannot safely wait for online GP booking, telehealth, after-hours advice or a routine clinic call.
Fast patient answer

Quick Answer: Online GP, Telehealth and Bulk Billing

Online GP booking Available Use the official booking page or Healthengine/HotDoc-linked booking pathway for routine GP appointments.
Telehealth Enabled Healthengine lists telehealth enabled and phone consultations. Check eligibility and appointment type before booking.
Bulk billing Standard GP consults Official pages say standard GP consultations are bulk billed for eligible Medicare card holders.
After hours Hello Home Doctors The official contact page lists Hello Home Doctors on 134 100 for after-hours GP care.
Important wording: “bulk billed” is safest for standard Medicare-eligible GP consultations. Some services are private or have separate funding rules, including insurance/pre-employment medicals, cosmetic procedures, some travel vaccines, medical reports and some allied-health or specialist care.
Official booking steps

How to Book an Online GP Appointment at Reliance Medical Centre

Check emergency level first. If symptoms are serious, rapidly worsening or life-threatening, call 000. Do not wait for online booking, telehealth, email, a form reply or after-hours locum support.
Call 000 healthdirect 1800 022 222
Use the official online booking page for routine GP care. Open the official Reliance booking pathway, select the appointment type shown, choose an available time or practitioner if offered, then review the confirmation and any billing/consent prompts.
Open Official Online Booking
Call if nothing suitable appears online. Same-day availability and appointment types can change. The clinic says not all appointment types may be released online, so phone reception if the booking screen does not match your need.
Choose telehealth only when appropriate. Healthengine says a patient booking telehealth with a specific GP practice should usually have had a face-to-face consultation at that practice in the last 12 months. Confirm directly if unsure.
Bring or prepare your Medicare details. Bulk billing requires Medicare eligibility and a valid Medicare card. Healthengine may also request digital bulk-bill consent.
Use phone booking for complex needs. Call for paediatrician referrals, allied health, NDIS, WorkCover/TAC, mental health plans, care plans, medical reports, travel vaccines, non-Medicare billing or anything urgent.
Call (03) 9958 6699 Healthengine Profile Official Contact Page
Phone and online care

Telehealth at Reliance Medical Centre: What to Check First

Healthengine lists Reliance Care Medical Centre as telehealth enabled and shows phone consultation support. The clinic’s own website also promotes telehealth consultations. Telehealth is useful for some routine GP needs, but it is not suitable for emergencies and may not be right for every symptom, certificate, referral, prescription or new-patient request.

Best fit Routine follow-up Scripts, results, certificates or simple reviews may be suitable only if the GP can safely manage them remotely.
Check eligibility Regular-practice rule For Medicare telehealth through a GP practice, patients are generally expected to have seen the practice face to face in the last 12 months unless an exception applies.
Not for emergencies Use 000 instead Telehealth is not a substitute for emergency care or an urgent physical examination when needed.
Telehealth safety note: if you have chest pain, severe breathing difficulty, stroke symptoms, collapse, major injury, serious bleeding, severe allergic reaction or anything that feels life-threatening, call 000. Do not wait for an online GP appointment.
Related online-GP comparison: If you are comparing telehealth and bulk-billing wording across Australian clinics, see the Tarneit Medical Centre family doctor and bulk-billing guide, Palmers Medical Centre Truganina and Woodlea guide, Point Cook Medical Centre HotDoc and hours guide, and Supernova Medical Centre bulk-billing and allied-health guide.
Bulk billing and fees

Does Reliance Medical Centre Bulk Bill?

Yes for the core category most patients mean: the official website says standard GP consultations at Reliance Care Medical Centre are fully bulk billed for eligible Medicare card holders, including weekends and public holidays. The billing page also says bulk billing requires Medicare enrolment and a Medicare card.

Service or situation Billing signal What to do before booking
Standard GP consultation Bulk billed for eligible Medicare card holders Bring your Medicare card or digital Medicare card.
Health assessments, mental health care plans, GP care plans and chronic disease reviews Listed as bulk-billed GP services Confirm eligibility, appointment type and required preparation.
Childhood immunisations Listed under bulk-billed services Bring immunisation records and confirm vaccine availability.
Allied health under EPC / GP care plan Some sessions may be bulk billed or Medicare-subsidised Ask which provider, number of sessions, referral type and any gap fee applies.
Psychology with Mental Health Care Plan Official billing page lists bulk-billed psychology services under MHCP Confirm appointment availability and plan eligibility before booking.
Paediatrician Fee listed separately; GP referral mandatory Ask for current fee, referral requirements and Medicare rebate before booking.
Insurance/pre-employment medicals, cosmetic procedures, some travel vaccines, reports and letters Private-fee services Ask reception for the current cost before attending.
Standard GPBulk billed for eligible Medicare card holders. Bring Medicare card.
Care plans / assessmentsListed as bulk-billed GP services, but eligibility matters.
Allied healthMay depend on EPC/GP care plan, provider and annual session limits.
PaediatricianSeparate fee and referral requirements apply.
Private-fee servicesInsurance medicals, reports, cosmetic procedures and some travel vaccines can cost extra.
Do not overread “bulk billing”: it does not automatically mean every service, specialist visit, allied-health session, medical report, insurance form, travel vaccine or non-Medicare patient is free. Ask: “Is my exact appointment bulk billed today, and do I need to pay anything?”
Official Billing & Fees Services Australia Medicare Ask Reception About Fees
Opening hours

Reliance Medical Centre Opening Hours

The most current official contact and homepage material lists extended GP hours, with weekday evenings and weekend availability. Some older or alternate booking pages have shown different Sunday wording, so call before relying on Sunday or public-holiday hours.

Day General practitioner hours shown on current official contact material Practical note
Monday8:00am–10:00pmCall for late appointments or telehealth suitability.
Tuesday8:00am–10:00pmOnline availability can differ by doctor and appointment type.
Wednesday8:00am–10:00pmUse phone booking for complex visits.
Thursday8:00am–10:00pmBring Medicare details for bulk-billing consent.
Friday8:00am–10:00pmConfirm after-hours pathway before weekend if needed.
Saturday9:00am–8:00pmBook online or call if same-day availability matters.
Sunday9:00am–5:00pm on current contact/homepage materialCall first because some older booking pages show Sunday closed.
Public holidays9:00am–5:00pm on current contact/homepage materialAlways confirm around public holidays.
Mon–Fri8:00am–10:00pm on current official contact material.
Saturday9:00am–8:00pm on current official contact material.
Sunday / public holidays9:00am–5:00pm on current contact/homepage material; confirm directly because some older pages differ.
Hours conflict handled: because some official pages have shown different Sunday wording over time, this page uses the current contact/homepage wording in the table but tells readers to call (03) 9958 6699 before travelling on Sunday or public holidays.
Officially listed services

Services at Reliance Care Medical Centre

The official services pages describe Reliance as a Truganina super clinic with GP, paediatrician, pathology, vaccinations, mental health, chronic care, allied health and NDIS-related services. Availability, fees and referral requirements can differ by service, so call first when the appointment is not a simple standard GP consultation.

General practice Bulk-billing GP care Preventive health, chronic disease management, women’s and men’s health, children’s health, immunisations and travel medicine are listed.
Pathology On-site collection The official site lists on-site pathology with Australian Clinical Labs.
Allied health Multiple disciplines Physiotherapy, psychology, occupational therapy, speech pathology, dietetics, osteopathy and exercise physiology are promoted across official pages.
Child health Paediatrician listed Official content says the clinic includes a paediatrician; a GP referral is required for paediatrician appointments.
NDIS Allied-health support Official pages describe NDIS-related allied-health pathways and free initial NDIS consultations for eligible participants.
WorkCover / TAC Check paperwork first Official pages mention WorkCover and TAC. Bring claim details and ask whether any fee applies.
Service booking rule: do not book every service as a standard GP appointment. Call for paediatrician, allied health, psychology, NDIS, pathology preparation, procedures, travel vaccines, WorkCover/TAC and medical reports.
Before you attend

New Patients, Medicare Card and What to Bring

✓
Medicare card
Needed for bulk-billed Medicare GP services. A digital Medicare card may be accepted, but bring current details.
✓
Concession or other eligibility card
Bring any relevant card if a service, referral or fee depends on eligibility.
✓
Payment card
Bring one because some services are private, specialist, allied-health, non-Medicare or report-related.
✓
Medication and allergy list
Include dose, frequency, recent changes and non-prescription medicines.
✓
Previous results
Bring pathology, imaging, hospital discharge papers, specialist letters or care-plan details.
✓
Referral or claim details
Bring GP referral, WorkCover/TAC claim details, NDIS documents or private-insurance information where relevant.
Forms and requests: the official contact page links online forms for allied-health/specialist/NDIS appointment requests, new-patient registration, repeat prescriptions, medical-records transfer, and feedback or complaints. Use the official forms only for non-emergency requests.
After-hours and urgent care

After Hours, Hello Home Doctors, healthdirect or 000?

Life-threatening Call 000 Use for critical illness, serious injury, collapse, severe breathing difficulty, major bleeding or other emergency symptoms.
After-hours GP Hello Home Doctors 134 100 The official contact page lists Hello Home Doctors for after-hours general-practitioner service.
Unsure and not life-threatening healthdirect 1800 022 222 Use for 24-hour health advice when you are unsure what care level is needed.
After-hours boundary: an after-hours GP service is not emergency care. If the issue is severe, dangerous or rapidly worsening, call 000. If it is not life-threatening but cannot wait, call healthdirect or the listed after-hours provider and confirm suitability.
Call 000 Call Hello Home Doctors Call healthdirect
Location and directions

Address, Phone, Fax, Email and Map

Street address 341C Forsyth Road Truganina VIC 3029.
Phone (03) 9958 6699 Main contact number listed on current official pages.
Fax 03 9958 6698 Listed on the official contact page.
Email mail@reliancemedical.com.au General enquiries only. Do not use email for emergencies.
Directions tip: search the full clinic name and address: Reliance Care Medical Centre, 341C Forsyth Road, Truganina VIC 3029. This helps avoid confusing it with unrelated “Reliance” health or insurance results.
Avoid common errors

Common Mistakes Before Booking Reliance Medical Centre

!
Searching “Reliance Medical Centre” and clicking an unrelated Reliance health or insurance result instead of the Truganina clinic.
!
Assuming every allied-health, specialist, report, vaccine or private service is bulk billed because standard GP consultations are promoted as bulk billed.
!
Booking telehealth without checking whether you meet Medicare and regular-practice requirements.
!
Using email or online forms for symptoms that need urgent care or emergency assessment.
!
Relying on old pages for Sunday hours without checking the current contact page or calling reception.
!
Forgetting Medicare card details or digital bulk-billing consent prompts when expecting no out-of-pocket cost.
Official and trusted sources

Sources to Check Before Booking

Official Reliance Care Medical Centre website

Use for clinic identity, address, services, bulk-billing statement, online booking entry points and current clinic information.

Open official website
Official contact page

Use for address, phone, mobile number, fax, email, opening hours, public-holiday information and after-hours service.

Open contact page
Official billing and fees page

Use for bulk-billed GP service categories, private-fee exceptions, allied-health funding pathways and paediatrician fee notes.

Open billing and fees
Healthengine profile

Use as a supporting booking and telehealth profile; it lists telehealth enabled, bulk-billing status and phone consultations.

Open Healthengine profile
Healthengine telehealth help

Use for general explanation of how telehealth booking works through Healthengine and regular-practice cautions.

Open telehealth help
Services Australia Medicare

Use for general Medicare and claim information. Clinic-specific billing should still be confirmed directly with the practice.

Open Medicare information
healthdirect

Use 1800 022 222 for 24-hour health advice when the issue is not clearly life-threatening; call 000 for emergencies.

Open healthdirect contact
Information checked: 5 October 2026 against Reliance Care Medical Centre official pages, Healthengine, Healthengine patient-support pages, Services Australia, healthdirect and relevant existing medicalcentre-au.org Victorian clinic guides. Healthcare details can change, so confirm time-sensitive hours, fees and appointment availability directly with the clinic.
FAQ

FAQ: Reliance Medical Centre Online GP, Telehealth and Bulk Billing

What is the official name of Reliance Medical Centre?

The official website uses Reliance Care Medical Centre. Many people search it as Reliance Medical Centre, especially when looking for the Truganina GP clinic.

Where is Reliance Care Medical Centre located?

Reliance Care Medical Centre is located at 341C Forsyth Road, Truganina VIC 3029.

What is Reliance Medical Centre phone number?

The main phone number listed on current official pages is (03) 9958 6699. The official contact page also lists mobile contact 0497 174 932.

Can I book an online GP appointment?

Yes. The official Reliance website provides online GP booking, and the Healthengine profile shows live appointment-style booking support. Use online booking for routine GP appointments and call reception if the need is urgent, complex, telehealth-related or fee-sensitive.

Does Reliance Medical Centre offer telehealth?

Yes. Healthengine lists Reliance Care Medical Centre as telehealth enabled and shows phone consultation support. Check whether your appointment type and Medicare eligibility fit before booking.

Does Reliance Medical Centre bulk bill?

The official website says standard GP consultations are fully bulk billed for eligible Medicare card holders, including weekends and public holidays. Some services, such as insurance medicals, pre-employment medicals, cosmetic procedures, some travel vaccines, medical reports and letters, can attract private fees.

What do I need to be bulk billed?

The official billing page says patients need to be enrolled in Medicare and bring a Medicare card to the appointment. If you are not Medicare eligible, ask reception about private fees before booking.

Are allied health services bulk billed?

Some allied-health services may be bulk billed or Medicare-subsidised with a GP care plan, but eligibility, referral rules, provider availability and session limits matter. Ask the clinic which allied-health provider and funding pathway applies to your appointment.

What are Reliance Medical Centre opening hours?

Current official contact material lists GP hours as Monday to Friday 8:00am–10:00pm, Saturday 9:00am–8:00pm, and Sunday/public holidays 9:00am–5:00pm. Because older pages have shown different Sunday wording, call before travelling on Sunday or public holidays.

What after-hours service is listed?

The official contact page lists Hello Home Doctors on 134 100 for after-hours general-practitioner care. For emergencies, call 000.

What services does Reliance Care Medical Centre list?

Official pages list GP care, paediatrician access, pathology, vaccinations, mental health, chronic care, allied health, NDIS-related supports, WorkCover/TAC and related family health services. Availability and fees should be confirmed before booking non-routine services.

What should I do in a medical emergency?

Call 000 for critical or life-threatening illness or injury. For non-emergency health advice when you are unsure, healthdirect is available on 1800 022 222.

Final Patient Summary

Reliance Medical Centre usually refers to Reliance Care Medical Centre at 341C Forsyth Road, Truganina VIC 3029. The main phone number is (03) 9958 6699. For routine care, use the official online booking page; for telehealth, complex care, allied health, paediatrician referral, NDIS, WorkCover/TAC or fee questions, call reception.

Standard GP consultations are promoted as bulk billed for eligible Medicare card holders, but not every service is automatically free. Bring your Medicare card and confirm private-fee items before booking. For emergencies, call 000.

Back to Top Call Clinic Review Bulk Billing