North Lakes Medical Centre Appointment: GP & Bulk Bill 2026

Independent patient guide · San Remo NSW · 2026

North Lakes Medical Centre Appointment: GP Booking, Bulk Billing & After-Hours Guide

This guide is for Northlakes Medical Centre, officially listed at Shop 16/17, 21 Pacific Hwy, San Remo NSW 2262. It helps you book a GP appointment, understand bulk billing, choose long vs standard appointments, and use the right after-hours route.

Important spelling/location note: the official clinic name is Northlakes as one word. Do not confuse it with North Lakes GP clinics in Queensland.

Phone (02) 4390 0688 Northlakes reception
Address Shop 16/17 21 Pacific Hwy, San Remo NSW
Booking Appointment preferred Urgent cases seen same day
Billing Bulk-billing trial Eligible consults bulk billed, exclusions apply
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Emergency rule: call 000 now for chest pain, breathing difficulty, collapse, altered consciousness, facial/limb weakness, serious injury, extensive burns or if someone is very unwell.
Fast answer first

Quick Answer: How Do You Book Northlakes Medical Centre?

Routine appointment Book first Consultation is preferably by appointment. Presenting without one may mean an extensive wait.
Urgent today Call reception The practice says urgent cases will be seen on the day.
New patient status Currently at capacity Official update says both practices cannot take new patients at this time.
Bulk billing Eligible consults From 1 November 2025, the practice says it is trialling fully bulk billing for eligible consults, with exclusions.
Most important patient note: if you are a new patient, do not assume you can book immediately. The official homepage says both Northlakes and Eastlakes are currently at capacity and cannot take new patients at this time. Existing patients should still call or use the official booking route.
Clickable micro-steps

How to Book a GP Appointment

Confirm you mean the San Remo NSW clinic. The official Northlakes address is Shop 16/17, 21 Pacific Hwy, San Remo NSW 2262. North Lakes QLD clinics are different.
Use the official website’s Book online button or call reception. The official site displays “Book online,” but phone is the safest route if you need urgent, long, home-visit, WorkCover, procedure or billing help.
Choose standard vs long appointment. Book longer for medicals, complex health problems, forms, counselling for emotional difficulties, second opinions or more than one concern.
Tell reception if it is urgent. The practice says urgent cases will be seen on the day. Give a clear one-sentence reason so staff can route you properly.
Confirm bulk billing and exclusions before attending. Eligible Medicare consults may be bulk billed, but WorkCover, procedures, excisions, medicals, reports and other non-Medicare items can cost extra.

Booking script: “Hi, I’m an existing/new patient trying to book Northlakes Medical Centre in San Remo. My main issue is [one sentence]. Do I need a standard, long, phone, urgent, procedure, WorkCover or results appointment, and will it be bulk billed?”

New patient reality

Is Northlakes Medical Centre Taking New Patients?

Official update At capacity The homepage says both Northlakes and Eastlakes practices cannot take new patients at this time.
Existing patients Use booking/phone Existing patients should book through the official route or call reception for appointment-type help.
Urgent care Do not wait If it is urgent or emergency, use the correct urgent/after-hours/emergency route rather than waiting for new-patient access.
How to phrase this safely: “The official site currently says both practices are at capacity and cannot take new patients. Call reception for the latest status, because patient intake can change.”
Bulk-billing without overclaiming

Northlakes Medical Centre Bulk Billing: What Is Covered and What Is Not?

The official fee page says Northlakes/Eastlakes Medical Centres decided to trial reverting to a fully bulk-billing clinic from 1 November 2025. It says all eligible consults will be bulk billed, but exclusions apply.

Eligible consults Bulk billed Official wording says all eligible Medicare consults are bulk billed during the trial.
MyMedicare Requested The practice requests patients register with MyMedicare to maintain access to bulk-billed appointments.
Not everything free Exclusions apply WorkCover, procedures, excisions, medicals, reports and no-shows may still involve private/out-of-pocket fees.
Item / situation Billing signal What to ask before booking
Eligible Medicare GP consultation Bulk-billing trial Ask if your exact appointment type is an eligible Medicare consult.
Phone consult Bulk-bill eligible if attended in last 12 months Confirm you have had a face-to-face visit at the practice in the previous 12 months.
DVA gold/white card claimable services Bulk billed / claimable Bring your DVA card and confirm the service is claimable.
New WorkCover claim Privately billed Ask reception what upfront fee and paperwork are needed.
Procedures and excisions Out-of-pocket cost Ask the procedure fee, dressing cost, doctor and appointment length.
Employer, insurance or licence medical Not Medicare-funded Ask for private fee before booking.
Written report to non-medical third party Private fee likely Ask turnaround time, doctor approval and cost.
No-show pattern $40 fee risk Cancel with at least 2 hours’ notice. Fee applies after two missed appointments in 12 months.
Safe wording: use “bulk-billing trial for eligible Medicare consults, exclusions apply.” Do not say every service is free, because procedures, WorkCover, medicals, reports and missed appointments can still cost money.
Hours and timing

Northlakes Medical Centre Opening Hours

Monday
8:30am–5:00pm
Tuesday
8:30am–5:00pm
Wednesday
8:30am–5:00pm
Thursday
8:30am–5:00pm
Friday
8:30am–5:00pm
Saturday
Not listed open
Sunday
Not listed open
After hours
Bridges After Hours
Best call window Morning weekday Call early for same-day urgent, long appointments, procedures and billing questions.
Weekend Not listed as open Use after-hours pathway or emergency services as appropriate.
After hours 02 4394 7333 Northlakes after-hours care is provided through Bridges After Hours.
Before travelling: public holidays, staffing and booking availability can change. Call reception or use the official online booking button before leaving.
Appointment-type guide

Standard, Long, Phone, Home Visit or Urgent Appointment?

Your need Best route Why it matters
One simple GP issue Standard appointment Book normally with your usual GP where possible for continuity.
Medical, complex health problem, forms, counselling or second opinion Long appointment The official practice information specifically says these require longer consultation time.
Urgent same-day issue Call reception Urgent cases are seen on the day, but reception needs to route the request.
Phone consult Phone appointment if eligible Phone consults are eligible for bulk billing if the patient attended the practice in the previous 12 months.
Home visit Current patients only / call early Available for current patients in the immediate township who cannot move from home due to illness; fee applies.
Procedure or excision Call before booking Out-of-pocket cost depends on complexity and appointment/procedure requirements.
Results discussion Book follow-up Most tests take a few days; results are best discussed with the doctor in person or by appropriate phone consult.
Interactive route picker

Book Online, Call Reception, Long Appointment, After-Hours or 000?

This tool does not diagnose. It helps visitors choose the right Northlakes Medical Centre route based on urgency, appointment type and bulk-billing exclusions.

Choose the options above. Your safest Northlakes booking route will appear here.
Service → booking route

Northlakes Medical Centre GP Services

Men’s health Physical + mental health support Includes mental health issues, weight loss/fitness, sexual and reproductive health, STI testing, WorkCover and addiction counselling. GP route
Women’s health Pap smears, breast checks, contraception Includes pre/post-natal consultations, mental health, STI testing, contraceptive advice and Implanon insertion. May need long/procedure
Chronic disease Care plans and medication reviews Includes diabetic cycle of care, pre-diabetes counselling, care plans, health assessments and asthma/COPD action plans. Plan ahead
Mental health Anxiety, depression and plans GPs can assist with mental health plans and help access local psychological services. Long consult may suit
Nursing services Baby checks, immunisation, dressings Includes baby checks, immunisation, ear syringing, dressings, travel vaccinations, care planning and Pap smears. Nurse pathway
Family health Children, immunisations, family planning Includes infant feeding advice, immunisations, family planning advice and child health consultations. Bring records
Aboriginal & Torres Strait Islander health 715 assessments and CTG support Includes ATSI assessments, chronic care plans, referrals to local services and CTG medication rebate access. Tell reception
Workers compensation Workplace injuries and certificates Includes workplace injuries, case conferences, WorkCover certificates and return-to-work plans. Private billing may apply
Laverty Pathology Onsite at both practices Useful for tests requested by your GP; confirm collection hours if timing matters. Bring request form
Booking tip: nurse, WorkCover, women’s health procedure, Implanon, wound dressing, ear syringing, care plan and complex mental-health appointments should be phoned through or booked with enough time.
Doctor and team signals

Doctors, Nurses and Staff Listed by the Practice

Team member Official role / interest signal Booking tip
Dr Cosmas Ekezie General Practitioner / Director; family medicine, mental health, paediatric healthcare and chronic illness. Use booking/reception for current availability and location.
Dr Aaron Zea Yomona General Practitioner; chronic disease and mental health focus. Long appointment may suit complex chronic or mental health care.
Dr Kimarnie Baskerville General Practitioner; continuity of care and broad medicine. Check current roster before selecting doctor.
Dr Hamish Cranney General Practitioner registrar; patient-centred, collaborative care. Confirm current location/availability.
Dr Adeoye Alabi General Practitioner; acute/chronic disease, mental health, preventive, child and geriatric medicine. Good broad GP route; check appointment availability.
Dr Macrina Ige General Practitioner; all aspects of general practice and natural fertility practitioner. Official profile says she does not provide contraception or termination services; choose GP accordingly.
Practice nurses Nursing, diabetes educator, women’s healthcare, immunisation, dressings and chronic-care support. Tell reception if nurse time is needed.
Results, scripts and phone calls

Test Results, Repeat Scripts, Phone Calls and Email

Results Book discussion Most tests take a few days. It is recommended to make an appointment to discuss results with the doctor.
Urgent results Practice contacts you If results are urgent, the practice will contact you directly to arrange an appointment.
Email Non-urgent only The practice communicates by email only for non-urgent general queries.

Results script: “I had tests on [date]. Should I book an in-person appointment or an appropriate phone consult to discuss the results with my doctor?”

Long appointment script: “I need a medical/form/complex review/counselling/second opinion. Can you please book a longer appointment?”

Bulk-billing script: “Is this appointment an eligible Medicare consultation that will be bulk billed, or is it excluded because it is WorkCover, a procedure, excision, medical, report or third-party request?”

Doctor message script: “I understand doctors are not interrupted during consultations. Can you please pass a message to my doctor or practice nurse and tell me whether I should book an appointment?”

Do not email urgent symptoms. Use phone for time-sensitive issues and call 000 for emergency symptoms.
After-hours care

Northlakes After-Hours GP and Emergency Route

Emergency 000 Use for life-threatening symptoms, chest pain, breathing trouble, collapse, weakness, serious injury or severe illness.
Northlakes after hours Bridges After Hours Official site lists Bridges After Hours for Northlakes, walk in for appointment, phone 02 4394 7333.
Location signal Wyong Hospital Grounds The official homepage lists Wyong Hospital Grounds for the Northlakes after-hours option.
Call 000 if severe. Do not use after-hours GP for severe breathing difficulty, chest pain, collapse, serious injury, extensive burns or altered consciousness.
Use Bridges After Hours when the clinic is closed and it is GP-suitable. The official practice information lists Bridges After Hours for Northlakes.
Use normal booking for non-urgent follow-up. Routine prescriptions, forms, results and chronic-care reviews should usually be booked during normal practice hours.
Arrive prepared

What to Bring Before Your Appointment

Medicare card
Needed for eligible bulk-billed Medicare consultations.
DVA card if relevant
Gold/white card claimable services are listed as bulk billed/claimable.
Payment card
Procedures, WorkCover, medicals, reports, home visits or no-show fees may not be Medicare-funded.
Medication and allergy list
Bring current medicines, doses, allergies and recent changes.
Test results or letters
Bring external pathology, imaging, specialist letters and hospital discharge summaries.
Forms or medical paperwork
Tell reception before booking because forms/medicals need longer appointments.
Child immunisation records
Useful for family health, baby checks and immunisation visits.
Interpreter request
Ask reception in advance for TIS or Auslan booking support.
Location and contact

Address, Phone, Email and Map

Correct address Shop 16/17, 21 Pacific Hwy San Remo NSW 2262.
Main phone (02) 4390 0688 Use for appointments, urgent same-day requests and billing questions.
Fax / email (02) 4390 0677 Email: sanremo@northlakesmedicalcentre.com.au for non-urgent general queries only.
Avoid wrong clinic confusion

Northlakes Medical Centre NSW vs North Lakes Doctors QLD

The phrase “North Lakes Medical Centre” can confuse two different places. This page is built for the official Northlakes Medical Centre in San Remo NSW.

Clinic / search result Address signal Phone / booking caution Use this if…
Northlakes Medical Centre
This article focus
Shop 16/17, 21 Pacific Hwy, San Remo NSW 2262 (02) 4390 0688 Your source says northlakesmedicalcentre.com.au or San Remo NSW.
Northlakes Doctors
Different QLD clinic
103/6 North Lakes Drive, North Lakes QLD 4509 (07) 3204 4433 Your booking confirmation says Northlakes Doctors / North Lakes Specialist Medical Centre in Queensland.
Other North Lakes QLD clinics
Separate businesses
Different North Lakes/Mango Hill addresses Different fees, booking platforms and bulk-billing rules Your address is in Queensland, not San Remo NSW.
Trust rule: do not copy phone numbers, doctors, bulk-billing rules or booking links between the NSW Northlakes clinic and QLD North Lakes clinics. They are separate practices.
Common patient mistakes

Common Mistakes Before Booking

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Searching “North Lakes” and accidentally booking a Queensland clinic instead of Northlakes Medical Centre in San Remo NSW.
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Assuming new-patient bookings are open when the official homepage says both practices are currently at capacity.
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Walking in without an appointment and facing a long wait.
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Booking a standard appointment for complex health problems, forms, medicals, counselling or second opinions.
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Assuming all services are free because eligible consults are bulk billed.
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Forgetting WorkCover, procedures, excisions, reports and some medicals can cost extra.
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Emailing urgent symptoms instead of calling reception or 000.
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Missing appointment cancellation notice and risking the $40 no-show fee after repeated missed appointments.
Official sources after the answer

Official Links to Verify Before You Book or Travel

Use these links after reading the quick answer, so you know exactly what to check.

Official Northlakes & Eastlakes Medical Centres website

Use for clinic identity, main booking button, services, after-hours, emergency guidance and new-patient capacity update.

Open official website
Official contact page

Use for Northlakes address, phone, fax, email and weekday opening hours.

Open contact page
Practice information

Use for appointment policy, urgent cases, long appointments, home visits, results, phone calls, email and interpreter help.

Open practice information
Fees page

Use for bulk-billing trial, MyMedicare request, WorkCover/private exclusions, procedure/excision costs and no-show fee.

Open fees page
Services page

Use for men’s health, women’s health, chronic disease, mental health, nursing, family health, ATSI health and WorkCover service categories.

Open services page
Staff page

Use for doctors, nurses and staff profiles listed by the practice.

Open staff page
MyMedicare information

Use to understand voluntary registration with your regular general practice.

Open MyMedicare
Healthdirect

Use for general Australian health advice when you are unsure what level of care is needed and symptoms are not life-threatening.

Open Healthdirect
Internal linking note: No MedicalCentre-AU.org internal links are inserted because the live post sitemap could not be directly verified in this session. Add related internal links only after confirming each target URL is live, relevant and not a 404/redirect/tag/search page.
FAQ

FAQ: North Lakes Medical Centre Appointment, GP and Bulk Billing

Is it North Lakes Medical Centre or Northlakes Medical Centre?

The official San Remo NSW clinic uses the name Northlakes Medical Centre as one word. This page is for Northlakes Medical Centre at Shop 16/17, 21 Pacific Hwy, San Remo NSW 2262.

What is Northlakes Medical Centre phone number?

The official phone number for Northlakes Medical Centre is (02) 4390 0688.

Where is Northlakes Medical Centre located?

Northlakes Medical Centre is located at Shop 16/17, 21 Pacific Hwy, San Remo NSW 2262.

How do I book an appointment?

Use the official website’s Book online button or call reception on (02) 4390 0688. Phone reception for urgent, long, WorkCover, procedure, home-visit or billing questions.

Is Northlakes Medical Centre taking new patients?

The official homepage currently says both Northlakes and Eastlakes practices are at capacity and cannot take new patients at this time. Call reception for the latest status because this can change.

Does Northlakes Medical Centre bulk bill?

The official fees page says Northlakes/Eastlakes Medical Centres are trialling a return to fully bulk billing from 1 November 2025, meaning eligible consults are bulk billed. Exclusions apply.

What is not covered by bulk billing?

Exclusions include new WorkCover claims, procedures and excisions, and non-Medicare services such as employer/insurance/licence medicals and some written reports. Call reception before booking if cost matters.

Does Northlakes bulk bill phone consultations?

The official practice information says phone consults are eligible for bulk billing if the patient has attended the practice in the previous 12 months.

What are Northlakes Medical Centre opening hours?

The official contact page lists Northlakes opening hours as Monday to Friday, 8:30am–5:00pm.

Can I walk in without an appointment?

The official practice information says consultation is preferably by appointment. Presenting without an appointment may mean an extensive wait. Urgent cases are seen on the day.

When should I book a long appointment?

Book a long appointment for medicals, complex health problems, forms, counselling for emotional difficulties, second opinions or anything that needs more time than a routine GP visit.

What is the after-hours number for Northlakes?

Northlakes Medical Centre lists Bridges After Hours for after-hours care. The listed phone number is 02 4394 7333, with the location signal as Wyong Hospital Grounds.

How are test results handled?

Most tests take a few days to return to the doctor. The practice recommends making an appointment to discuss results. If results are urgent, the practice will contact you directly to arrange an appointment.

Can I contact the doctor by phone?

The practice says doctors are not interrupted while consulting except in emergencies. Reception can take a message and forward it to the doctor, and the practice nurse may help with some information.

Does the practice offer interpreter support?

Yes. The practice information says translating services are available through TIS, and National Auslan Booking Services can provide sign language interpreting for consultations when booked.

Is this the same as Northlakes Doctors in Queensland?

No. Northlakes Medical Centre in this guide is in San Remo NSW. Northlakes Doctors is a separate Queensland clinic at 103/6 North Lakes Drive, North Lakes QLD 4509.

Final Patient Summary

For the official Northlakes Medical Centre in San Remo NSW, use Shop 16/17, 21 Pacific Hwy, San Remo NSW 2262 and phone (02) 4390 0688. Book routine GP appointments online or by phone, and call reception for urgent same-day care, long appointments, WorkCover, procedures, home visits, results or billing questions.

The practice says it is trialling fully bulk billing for eligible consultations from 1 November 2025, but exclusions apply. It also currently says both practices are at capacity and cannot take new patients. For after-hours Northlakes care, use Bridges After Hours on 02 4394 7333; for emergencies call 000.