Glendale Medical Centre: Mixed Billing, Hours, Appointments & Patient Guide
Independent patient guide to Glendale Medical Centre at 342 Lake Road, including phone number, appointment access, mixed billing rules, bulk-billing eligibility, parking, wheelchair access, services, telehealth questions and what to bring before your GP visit.
Location
342 Lake Road
Glendale NSW 2285
Billing Snapshot
Mixed billing. Bulk billing may apply for eligible patients, and fees may apply if you do not meet criteria.
Hours & Phone
Mon–Fri 8:00am–6:00pm
By appointment
(02) 4954 6354
Instant Answer: Does Glendale Medical Centre bulk bill?
Glendale Medical Centre is listed as a mixed billing clinic. NSW Health’s Play Safe listing explains that mixed billing means you may be eligible for bulk billing if you meet the clinic’s criteria, but if you do not qualify, you may need to pay a fee.
Best patient move: ask reception whether your exact appointment type is bulk billed, discounted or privately billed before booking. WayAhead lists bulk billing for children under 5 and discounted fees for patients aged 5–16 and over 80, while IPN’s fee listing says children under 5 are eligible for bulk billing and some other patient groups may receive discounted fees.
Quick Patient Decision Box
Call reception if you need an appointment time, fee confirmation, a specific GP, a mental health plan, WorkCover help, travel medicine, immunisations, wound care or a longer consultation.
Use the official page to confirm current doctors, appointment access and fee information before travelling.
Call 000 for chest pain, stroke symptoms, severe breathing difficulty, collapse, serious injury, severe allergic reaction or major bleeding.
Glendale Medical Centre Quick Facts
Glendale Medical Centre is an IPN Medical Centres clinic located at 342 Lake Road, Glendale NSW 2285. Public health listings show the clinic operates Monday to Friday from 8:00am to 6:00pm and that patients need an appointment. Healthdirect and NSW Health listings also show the phone number as (02) 4954 6354, while IPN’s contact result lists the same phone and the address.
Need to confirm doctor availability, fees or appointment access before travelling?
Call Reception Open Official Contact PageDoes Glendale Medical Centre Bulk Bill? — 2026 Mixed Billing Guide
Glendale Medical Centre should be treated as a mixed billing clinic, not a universal free GP clinic. NSW Health’s Play Safe listing explains that mixed billing may allow bulk billing for patients who fit certain criteria, while patients who do not qualify may need to pay a fee. WayAhead also lists Medicare rebates available, bulk billing available for children under 5, and discounted fees for patients aged 5–16 and over 80.
This matters because many people search for “Glendale Medical Centre bulk billing” or “bulk billing GP Glendale NSW” expecting a simple yes or no. The practical answer is: some patients or appointment types may be bulk billed or discounted, but you need to confirm eligibility before attending. Do not assume every adult standard consult, paperwork visit, WorkCover matter, occupational medical, procedure or travel medicine appointment will be bulk billed.
Before booking, confirm your billing category and whether the appointment type has a gap fee.
Open Official Fees Page Ask About Mixed BillingGlendale Medical Centre Appointments — Phone Booking, Access & Wait-Time Tips
Healthdirect states that an appointment is needed to access the listed Glendale Medical Centre service. Play Safe also lists appointments as part of the service information and advises patients to call to check whether they need an appointment. For a patient, that means you should not treat Glendale Medical Centre like a guaranteed walk-in clinic. Call reception before travelling, especially if you need same-day care, a specific GP, a longer appointment or a service that may require the treatment room.
Phone booking is the clearest route from the verified public listings. Call (02) 4954 6354 and explain exactly why you need to be seen. This helps reception guide you toward a standard appointment, longer consultation, nurse/treatment room support, immunisation visit, wound care review, mental health plan discussion, referral appointment or fee-sensitive booking.
Use phone booking if you are unsure whether the issue is standard, long, urgent, treatment-room related or privately billed.
Phone Booking: (02) 4954 6354 View Official Clinic PageNew patient requirements
If you are attending for the first time, bring a current Medicare card if you have one, photo ID, medication list, allergies and any recent results or specialist letters. Bring a payment method even if you expect bulk billing, because mixed billing, paperwork, reports, procedures, WorkCover, private consults or non-Medicare situations may involve a fee.
- Bring your Medicare card or digital Medicare card.
- Bring photo ID, especially if you are new or attending for paperwork.
- Bring medication details, allergies and recent clinical documents.
- Call first for WorkCover, occupational medicine, travel medicine, mental health plans or reports.
- Use 000 for life-threatening symptoms instead of a routine GP booking.
Glendale Medical Centre Appointment Type Picker
Use this quick guide before booking so you choose the right appointment type. A common patient mistake is booking a standard GP appointment for something that needs more time, treatment room support or fee clarification.
Simple rule: if you need more than one issue handled, or the issue involves mental health, chronic disease, procedures, paperwork or workplace injury, call first and ask whether a longer appointment is needed.
Glendale Medical Centre DNA Fee — What It Means and How to Avoid It
DNA means “Did Not Attend”. The verified public pages checked for Glendale Medical Centre did not show a fixed public DNA fee amount. Because no official fixed amount was found, this guide does not invent one. The safest patient advice is to call reception or check your appointment confirmation for the current cancellation and no-show policy.
Important no-show fee note
If a DNA or late-cancellation fee applies, it is usually a private administrative fee and is not covered by Medicare. Ask whether GP, nurse, procedure, mental health, occupational medicine or longer appointments have different cancellation rules.
Even if no fixed fee is visible publicly, missed appointments create real pressure in general practice. Another patient may have needed that appointment, and the doctor’s schedule may be built around complex or longer consults. If you cannot attend, call as early as possible so the clinic can offer the slot to someone else.
Fees to Confirm Before Visiting Glendale Medical Centre
Because Glendale Medical Centre is listed as mixed billing, fee confirmation is one of the most important steps before attending. A patient who is eligible for bulk billing or a discounted fee may have a different cost outcome from an adult patient who does not meet those criteria. The appointment type also matters.
Best wording: ask reception, “For my exact reason for visit, will I be bulk billed, discounted, privately billed or charged a gap fee?”
Do I Need a Double Appointment? — Mental Health Plans Explained
WayAhead’s listing says Glendale Medical Centre provides mental health care plans, counselling and referrals. A Mental Health Care Plan is not a quick script-style appointment. It usually needs a longer discussion, assessment, documentation and planning. If you need support for anxiety, depression, stress, trauma, medication review, counselling referral or psychology access, call first and ask what appointment length is required.
You should also ask for a longer appointment if you need a Chronic Disease Management Plan, multiple symptoms reviewed, complex medication changes, WorkCover, occupational medicine, travel medicine, health assessment, women’s health, men’s health, child health, over-75 health assessment or a detailed referral.
Practical warning: booking a short standard appointment for a Mental Health Care Plan or multiple complex issues is one of the most common GP booking mistakes. Call first and ask for the right appointment length.
This also explains why GPs sometimes run late. A previous patient may have needed urgent mental health support, a complex family issue, wound care, a serious result explained, or extra time because of age or multiple conditions. Running late is frustrating, but it is often the human reality of general practice rather than poor organisation.
Glendale Medical Centre Telehealth — Can New Patients Book Online?
The checked public listings did not clearly confirm a dedicated telehealth booking pathway for Glendale Medical Centre. Because Medicare telehealth rules can be strict, new patients should call reception before assuming that a phone appointment is available or Medicare-rebatable.
For most routine GP telehealth rebate situations in Australia, a patient generally needs an existing relationship with the practice, usually including a recent face-to-face consultation within the previous 12 months, unless an exception applies. Telehealth can be useful for simple follow-up, repeat scripts where clinically appropriate or results discussion, but it is not suitable for emergencies or symptoms that require physical examination.
Need to check whether telehealth is suitable for your situation?
Ask Reception About Telehealth Check Services Australia Telehealth InfoGlendale GP After Hours — What to Do When the Clinic Is Closed
Glendale Medical Centre is listed as open Monday to Friday from 8:00am to 6:00pm. If you need help outside those times, choose the care pathway based on urgency. For non-emergency health advice, Healthdirect is available on 1800 022 222. For life-threatening symptoms, call 000 immediately.
Call 000 for urgent symptoms
Call 000 immediately for chest pain, stroke signs, severe breathing difficulty, collapse, major injury, severe allergic reaction, heavy bleeding, sudden confusion or any life-threatening emergency.
For less urgent symptoms, Healthdirect can help you decide whether to wait for Glendale Medical Centre to reopen, use an after-hours GP pathway, visit a chemist, access urgent care or go to an emergency department. This is useful for patients in Glendale, Cardiff, Cardiff South, Edgeworth, Speers Point, Boolaroo and nearby Lake Macquarie suburbs.
Use the right care pathway after hours.
Healthdirect: 1800 022 222 Emergency: 000 Clinic: (02) 4954 6354Glendale Medical Centre Services — What Does This Medical Centre Offer?
WayAhead describes Glendale Medical Centre as a family medical practice providing primary healthcare for individuals and families. Its listed service areas include disease prevention, health promotion, women’s and men’s health, mental health including medication management, counselling and referrals, Mental Health Care Plans, immunisations, travel medicine, child health, sports medicine, over-75 health assessments, sexual health, occupational medicine and WorkCover consultation.
NSW Health’s Play Safe listing also says the medical centre has healthcare services for families and a treatment room for minor procedures, immunisations and wound management. For patients, that means Glendale Medical Centre is not just a script clinic. It may be useful for planned preventive care, family medicine, workplace health concerns, mental health support and treatment room needs.
Getting a Referral at Glendale Medical Centre — Specialists & Allied Health
Many specialist appointments in Australia require a GP referral if you want Medicare rebate access. If you need a referral from Glendale Medical Centre, bring the specialist name if you already have one, your symptoms, previous results, medication list and any hospital discharge paperwork.
If you are not sure which specialist you need, explain the problem clearly and let the GP advise the safest next step. Mental health care plans, chronic disease plans, allied health pathways, WorkCover certificates and detailed reports can take longer than a simple GP visit, so call first and ask whether a longer appointment is needed.
Glendale Medical Centre Reviews — What Patients Should Look For
When comparing Glendale Medical Centre reviews, focus on practical patient signals instead of only star ratings. Useful review details include whether the appointment was easy to arrange, whether reception explained mixed billing clearly, whether parking was straightforward, whether the doctor listened, whether wheelchair access was easy and whether waiting-time communication was helpful.
The patient-style notes below are realistic examples to help you prepare. They are not presented as verified public reviews or official testimonials.
“The main thing I wanted to know was whether I needed an appointment and what the billing would be. Calling first made the visit much easier.”
— Local Glendale patient“Parking and access were practical, but I would still ask about fees before attending because mixed billing can depend on your situation.”
— Lake Macquarie worker“Good clinic to consider for family GP care, immunisations and referrals. Bring Medicare, ID and any relevant paperwork so reception can process things smoothly.”
— Community memberGlendale Medical Centre Location & Parking — How to Get There
Glendale Medical Centre is located at 342 Lake Road, Glendale NSW 2285. Healthdirect shows appointment needed for the listed service, while NSW Health’s Play Safe listing notes facilities including accessible parking, accessible toilet, free parking and wheelchair access. Public transport stops are also mentioned nearby in the Play Safe additional information.
- Address: 342 Lake Road, Glendale NSW 2285.
- Phone: (02) 4954 6354.
- Fax: (02) 4954 3874.
- Parking/access: public listings mention free parking, accessible parking, wheelchair access and accessible toilet.
- Before travelling: call ahead for appointment availability, fees, public holiday hours and service-specific access.
Open the map before leaving so you do not confuse this clinic with The Doctors Glendale at a different Lake Road address.
Open in Google MapsWho Glendale Medical Centre May Suit Best
Glendale Medical Centre may suit patients who need a weekday GP near Lake Road, Glendale, Cardiff, Edgeworth, Boolaroo, Speers Point or the broader Lake Macquarie area. It is especially worth considering when accessibility, parking, family medicine and coordinated GP care are important.
What to Bring to Glendale Medical Centre
Bring the right documents so reception and the GP can process your visit properly, especially if you are new, attending for paperwork, WorkCover, referrals, chronic care, mental health planning or a longer consultation.
Common Mistakes to Avoid Before Visiting Glendale Medical Centre
- Do not assume every appointment is bulk billed because Glendale Medical Centre is listed as mixed billing.
- Do not travel without calling if you need same-day access, a specific GP or service-specific availability.
- Do not book a standard appointment for a Mental Health Care Plan, chronic disease plan or multiple complex issues.
- Do not arrive without Medicare details, photo ID and a payment method if you are unsure about fees.
- Do not rely on telehealth as a new or returning patient unless reception confirms access and Medicare eligibility.
- Do not confuse Glendale Medical Centre at 342 Lake Road with The Doctors Glendale at 387 Lake Road.
- Do not use routine GP contact for emergency symptoms; call 000.
Nearby Medical Centre Guides for Glendale and NSW Patients
If Glendale Medical Centre is not the right fit, or you are comparing other NSW GP options, use these related published guides from medicalcentre-au.org. They help patients compare phone numbers, opening hours, billing rules, booking routes, after-hours options, parking and what to bring.
How This Glendale Medical Centre Guide Was Checked
This guide was built from official and trusted sources, including the IPN Glendale Medical Centre page, IPN contact and fees search results, Healthdirect’s Glendale Medical Centre listing, NSW Health Play Safe information and WayAhead Directory. The page prioritises official clinic and health-service information where available.
Medical centre details can change. Always confirm appointment availability, doctor rosters, public holiday hours, billing rules, no-show fees, telehealth access, parking details and service availability directly with reception before travelling.
Important clinic-name warning: this guide is about Glendale Medical Centre at 342 Lake Road. The Doctors Glendale is a separate clinic at 22A / 387 Lake Road, Glendale. Check the address carefully before booking or travelling.
FAQ — Glendale Medical Centre Common Questions
What is Glendale Medical Centre phone number?
The listed phone number for Glendale Medical Centre is (02) 4954 6354. NSW Health student health listing also shows fax as (02) 4954 3874.
Where is Glendale Medical Centre located?
Glendale Medical Centre is located at 342 Lake Road, Glendale NSW 2285.
What are Glendale Medical Centre opening hours?
Public listings show Monday to Friday 8:00am–6:00pm. Public holiday hours can differ, so call before visiting.
Does Glendale Medical Centre bulk bill?
Glendale Medical Centre is listed as mixed billing. Some patients may be eligible for bulk billing or discounted fees if they meet the clinic’s criteria, while other patients may need to pay a fee.
Do I need an appointment at Glendale Medical Centre?
Healthdirect states appointment needed for the listed service. Call reception before travelling, especially for same-day care, long appointments, treatment room needs or fee-sensitive bookings.
What is the Glendale Medical Centre DNA fee?
A fixed DNA fee amount was not publicly confirmed in the official pages checked. If a no-show or late-cancellation fee applies, it is usually private and not Medicare-rebatable. Confirm directly with reception.
Is Glendale Medical Centre wheelchair accessible?
Public listings mention wheelchair access, accessible parking and accessible toilet. Call ahead if you need specific mobility assistance.
Does Glendale Medical Centre offer mental health care plans?
WayAhead lists mental health support, counselling and referrals, and Mental Health Care Plans among service areas. Call first because mental health plans usually need a longer appointment.
Can I book telehealth at Glendale Medical Centre?
The checked public listings did not clearly confirm a dedicated telehealth booking pathway. Call reception to ask whether telehealth is available and whether Medicare rebate eligibility applies.
Is Glendale Medical Centre the same as The Doctors Glendale?
No. Glendale Medical Centre is at 342 Lake Road. The Doctors Glendale is a separate clinic at 22A / 387 Lake Road.
What should I bring to Glendale Medical Centre?
Bring your Medicare card, photo ID, medication list, allergies, recent results and a payment method in case your appointment involves a private fee, gap fee, paperwork or non-Medicare charge.
Is Glendale Medical Centre a good option for a Glendale GP near me?
It may be suitable if you live or work near Glendale, Cardiff, Edgeworth, Boolaroo, Speers Point or nearby Lake Macquarie suburbs and need weekday GP care.
How do I compare mixed billing GPs near Glendale?
Compare appointment availability, address, parking, accessibility, bulk-billing criteria, discounted-fee groups, opening hours and whether the clinic offers the service you need.
Official Sources & Patient Disclaimer
This page is an independent patient guide for medicalcentre-au.org. It is not the official website of Glendale Medical Centre, IPN Medical Centres, Healthdirect, NSW Health, WayAhead, Medicare, Services Australia or any emergency service. It does not provide medical diagnosis, treatment advice, emergency advice or billing advice.
Official and trusted sources checked before writing include IPN Glendale Medical Centre information, IPN contact and fees information, Healthdirect’s Glendale Medical Centre listing, NSW Health Play Safe information and WayAhead Directory. Always use official sources for current fees, appointment availability, doctor rosters, public holiday hours and service changes.
Use official sources for final booking, fee confirmation and urgent health guidance.
Official Clinic Website Official Contact Page Healthdirect Listing