Belgian Gardens Medical Centre 2026: HotDoc, Hours, Doctors

Independent patient guide · Townsville QLD · 2026

Belgian Gardens Medical Centre: HotDoc, Hours, Doctors & Fees Guide

This guide focuses on Belgian Gardens Medical Centre at 23 Bundock Street, Belgian Gardens QLD 4810, inside the Belgian Gardens Health Hub.

Use it to book through the official HotDoc path, call reception, check Saturday hours, compare doctor days, understand private billing, prepare for a long/new-patient consult, and know when to use Hello Home Doctor or emergency care.

Phone 07 4771 6666 Reception and booking questions
Address 23 Bundock Street Belgian Gardens QLD 4810
Book online HotDoc iframe Official Book Now page embeds HotDoc
Billing Private billing Discounted rates for children and pensioners
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Emergency rule: call 000 for chest pain, severe breathing difficulty, stroke signs, collapse, serious injury, heavy bleeding, seizure, poisoning, severe allergic reaction, or any symptom that feels life-threatening.
Fast patient answer

Quick Answer: How Do You Book Belgian Gardens Medical Centre?

Best route Book on HotDoc The official Book Now page contains a HotDoc booking iframe for Belgian Gardens Medical Centre.
Phone 07 4771 6666 Call for cold/flu symptoms, nurse time, long consults, procedures, fees, or appointment changes.
Hours Mon–Fri 7:30am–5pm Saturday 8am–1pm. Closed Sundays, public holidays and Saturday on a public-holiday weekend.
Billing Mostly private billing Fees are guide-only and individual GP billing can vary.
Cold/flu rule: if you have sore throat, runny nose, fever, cough, shortness of breath, sore ears or other cold/flu symptoms, call reception first and do not simply walk into the practice.
Clickable micro-steps

How to Book Belgian Gardens Medical Centre on HotDoc

Use online booking for routine GP care when the appointment type is clear. Call reception for new-patient bookings, long consults, nurse time, procedures, skin checks, cold/flu symptoms, controlled appointment needs, or when fees matter.

Open the official Book Now page. This avoids wrong-clinic confusion and opens the clinic’s embedded HotDoc booking path.
Choose the correct doctor. Doctor days vary. If you need Dr Carr for aviation medicals, Dr O’Reilly or Dr Carr for dive medicals, or Dr Vollmerhause for Mirena, check the doctor before choosing a time.
Choose appointment length early. The fee page asks patients to say whether they require a standard or long appointment. New patients need an initial long consultation.
Book one appointment per family member. The clinic asks patients to advise how many appointments are required, with one appointment for each family member.
Tell reception if nurse time is needed. If you need nurse involvement with your appointment, tell reception or choose it in online booking at the time of booking.
Cancel early if you cannot attend. Public pages mention a DNA/non-attendance fee and at least 2 hours’ notice. Reply to the SMS reminder or call reception.

Booking script: “Hi, I’m booking Belgian Gardens Medical Centre. I need [reason]. Which doctor should I choose, do I need a standard or long appointment, will nurse time be needed, and what fee should I expect?”

Hours and closure rules

Belgian Gardens Medical Centre Opening Hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–1:00pm
Sunday / public holidays
Closed
Best weekday call window Morning to mid-afternoon Useful for long consults, procedure fees, nurse time and doctor-specific booking questions.
Saturday Short clinic window Open 8am–1pm, but closed if that Saturday falls on a public-holiday weekend.
After hours Hello Home Doctor 134 100 Give them BGMC practice details so your usual GP can receive the visit notification.
Simple rule: if it is Sunday, a public holiday, or after normal hours, use Hello Home Doctor, Healthdirect or emergency care depending on urgency. Do not wait if symptoms are severe.
Private billing guide

Fees, Bulk Billing Signals and Appointment Cost Rules

Belgian Gardens Medical Centre says the practice is predominantly private billing. Fees are a guide only because individual GP billing principles can vary.

Private billing Standard consult guide: $98 Medicare rebate may be available for listed consultation items.
Discounted groups Children and pensioners The Book Now page says discounted rates are available for children and pensioners.
DNA fee conflict $40 / $60 listed Public pages show different DNA amounts. Give at least 2 hours’ notice and call if unsure.

Consultation Fee Guide

Appointment type Guide fee Medicare note Best use
Level A small consult $58 Medicare rebate available Very short/simple issue only.
Level B standard consult $98 Medicare rebate available One routine GP issue when standard time is enough.
Level C long consult $180 Medicare rebate available New patients, multiple issues, complex history or detailed management.
Level D extended consult $250 Medicare rebate available Call first before booking this level.
Telephone consultation $98 Medicare rebate available Available only where suitable and with participating doctors.
Saturday standard consult $108 Medicare rebate available Short Saturday clinic window; book early.

Other Listed Service Fees

Service Listed fee What to ask before booking
WorkCover standard consultation $108 Ask what documentation is needed before attending.
Commercial driver’s licence $165 Ask appointment length and forms required.
Biopsy $140 Ask whether consult and biopsy require separate appointments.
Skin check long consult $180 BGMC says it does spot-only skin checks.
Implanon insertion/removal $148 Medicare rebate may be available; call to confirm doctor and timing.
Mirena insertion $250 Dr Michelle Vollmerhause is listed for Mirena insertions.
Iron infusion $185 Ask what blood results or prior consult are needed.
Recreational dive medical $160 Dr O’Reilly and Dr Carr are listed for dive medicals.
Aviation medical $352 + GST Dr Martin Carr is listed for aviation medicals.
Mental health care plan $178 Medicare rebate may be available; book the right appointment length.
Payment detail: the fee page says there is a 1% surcharge on EFT transactions. The safest wording is “fees are guide-only; confirm your exact GP, service, rebate and out-of-pocket fee when booking.”
Interactive patient route helper

Should You Book HotDoc, Call Reception, Choose Long Consult, or Use 000?

This tool does not diagnose. It helps users choose the safest next action for Belgian Gardens Medical Centre based on urgency, appointment type and booking risk.

Choose the options above. Your booking, fee and safety guidance will appear here.
Doctor roster guide

Belgian Gardens Medical Centre Doctors

Doctor days and availability can change, so use HotDoc or call reception for the current roster. The table below helps users choose the right doctor or know when to call before booking.

Doctor Listed consulting days Useful notes for booking
Dr Nichola O’Reilly
GP · Female
Monday, Tuesday, Thursday, Friday General practice, HRT, thyroid issues. Also listed for recreational dive medicals.
Dr Michelle Vollmerhause
No bulk-bill note
Monday, Tuesday, Thursday Family planning, Mirena insertion, women’s and children’s health, skin cancer treatment. Fees apply on all consultations.
Dr Martin Carr
No bulk-bill note
Monday to Friday Aviation medicals, recreational dive medicals, preventative health and chronic disease management. Fees apply on all consultations.
Dr Elizabeth Stalewski
Private billing only
Tuesday and Wednesday Accepting new patients. Skin cancer medicine, family planning, dermatology, minor surgical procedures and paediatrics interests.
Dr Smitha Jose Monday, Tuesday, Wednesday, Friday Book through current availability or call for appointment type.
Dr Heeraa Thanigaivel
No bulk-bill note
Monday to Thursday Welcomes new patients. Paediatrics, women’s health and travel medicine. Strict policy of not prescribing opiates, benzodiazepines or similar drugs of abuse/addiction.
Dr Caitlin Gorry Monday, Wednesday, Friday Accepting new patients. Skin and aesthetic medicine, mental health, preventative care and geriatric medicine interests.
Dr Antoninas Joseph Saturdays Skin checks, minor surgical procedures, chronic disease management and mental health care. Welcomes new and existing patients.
Dr Sarah Kleinman Mondays and every second Saturday Whole-of-lifespan medicine and patient education interests.
Dr Madison Tomarchio Thursday and Friday Women’s health, sexual health and paediatrics interests.
Service-by-service route

Services and How to Book the Right Appointment

Routine GP Book online if simple One clear issue, standard review, general family care or follow-up. HotDoc likely suitable
Skin checks Spot-only skin checks The clinic says consult and excision require separate appointments. Call or book correct type
Aviation / dive medical Choose correct doctor Dr Carr for aviation; Dr O’Reilly and Dr Carr for recreational dive medicals. Doctor-specific
Mirena / Implanon Call before booking Ask doctor, fee, consult sequence and whether a prior appointment is needed. Procedure fee
Travel / Yellow Fever Plan early Book before travel and bring itinerary, vaccine records and destination list. Travel medicine
Chronic / health assessments Longer planning may help Health assessments include 45–49 once-off and 75+ yearly checks. Ask time length

Appointment Route Table

Need Best route Ask this before attending
Standard GP issue HotDoc or phone Is this standard or long appointment?
New patient Call or book long consult What forms/history should I bring?
Script or referral Book an appointment The clinic does not accept script/referral requests by phone or email.
Two or more issues Book long consult Can these be handled in one long appointment?
Skin spot / biopsy / excision Call or correct skin appointment Is this consult only, biopsy, excision, result follow-up or dressing?
Iron infusion Call first What blood results and appointment sequence are required?
Aviation medical Call / book Dr Carr What forms and timing are required?
Home visit Call reception Home visits depend on doctor availability and severity.
New patient and preparation

New Patients: What to Know Before Booking

Initial appointment Long consult required The clinic says all new patients require an initial long consultation.
Why long consult? History, exam, investigation, management This helps the GP take a complete history and plan care properly.
Records Use official resources The Resources page includes New Patient Form and Records Request links.
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Medicare card
Needed for rebate and billing checks.
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Payment card
Private billing and EFT surcharge may apply.
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Medication list
Include dose, allergies and recent changes.
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Previous results
Bring pathology, imaging, specialist letters and hospital discharge notes.
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Vaccine history
Important for travel, children’s health and yellow fever/travel medicine.
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Skin concern notes
Write when the spot changed, bled, grew, itched or became painful.
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Forms
Use the New Patient Form and Records Request from official Resources if needed.
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Booking confirmation
Keep your HotDoc/SMS details ready.
After-hours and urgent help

When Belgian Gardens Medical Centre Is Closed

Emergency Call 000 Use for life-threatening symptoms, serious injury, severe breathing trouble or chest pain.
After-hours GP Hello Home Doctor 134 100 The clinic asks patients to provide BGMC practice details so the visit note can be sent back.
Unsure what care level? Healthdirect 1800 022 222 Use for registered nurse advice when symptoms are not emergency-level.
Location and arrival

Address, Email, Parking and Map

Address 23 Bundock Street Belgian Gardens QLD 4810, situated in Belgian Gardens Health Hub.
Email help@bgmc.com.au Use phone for booking, urgent symptoms, appointment changes and clinical concerns.
Nearby facilities Pathology + pharmacy next door The official site mentions Sullivan Nicolaides Pathology and Wholelife Pharmacy next door, with parking at the side and back.
Avoid these real booking mistakes

Common Mistakes Before Booking

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Booking a standard consult when you are a new patient, have two or more issues, or need complex care.
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Trying to request scripts or referrals by phone/email even though the clinic says these require an appointment.
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Forgetting to mention cold/flu symptoms before attending the practice.
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Not telling reception that nurse time is required.
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Assuming every doctor bulk bills when several doctor profiles contain “does not bulk bill” or private-billing-only notes.
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Missing cancellation notice. Give at least 2 hours’ notice and reply to SMS reminders.
Official links after useful details

Official Sources and Clickable Actions

Official website

Use for clinic overview, location, services and practice notices.

Open official website
Official Book Now page

Use for HotDoc booking, cold/flu booking instruction, private billing note and DNA notice.

Open Book Now
HotDoc booking

Use for available doctors, appointment types and online booking.

Open HotDoc
Official contact page

Use for phone, email, address, hours, closure rule and complaint contacts.

Open Contact
Official fees page

Use for consultation fees, procedure fees, long consult rule, script/referral rule and DNA fee note.

Open Fees
Official doctors page

Use for doctor days, interests, private-billing notes and new-patient status.

Open Doctors
Official services page

Use for service list including travel medicine, yellow fever, Mirena, health assessments and chronic care.

Open Services
Official resources page

Use for New Patient Form, Records Request, complaint form and patient documents.

Open Resources
FAQ

FAQ: Belgian Gardens Medical Centre HotDoc, Hours, Doctors and Fees

What is Belgian Gardens Medical Centre phone number?

Call 07 4771 6666 for Belgian Gardens Medical Centre reception and appointment questions.

Where is Belgian Gardens Medical Centre located?

The clinic is located at 23 Bundock Street, Belgian Gardens QLD 4810, situated in the Belgian Gardens Health Hub.

How do I book Belgian Gardens Medical Centre online?

Use the official Book Now page, which embeds HotDoc for online booking. You can also open the HotDoc listing directly, but always confirm the clinic name, address and phone before booking.

Does Belgian Gardens Medical Centre use HotDoc?

Yes. The official Book Now page includes a HotDoc iframe, and HotDoc has a Belgian Gardens Medical Centre booking page for the Belgian Gardens QLD location.

What are Belgian Gardens Medical Centre opening hours?

The official contact page lists 7:30am–5:00pm Monday to Friday and 8:00am–1:00pm Saturday. The clinic is closed Sundays, public holidays and the Saturday that falls on a public-holiday weekend.

Is Belgian Gardens Medical Centre open on Saturday?

Yes, Saturday hours are listed as 8:00am–1:00pm, but the clinic says it is closed on the Saturday that falls on a weekend of a public holiday.

Does Belgian Gardens Medical Centre bulk bill?

The practice is described as predominantly private billing. The Book Now page says there are discounted rates for children and pensioners. Some individual doctors also have specific no-bulk-billing or private-billing-only notes.

How much is a standard consultation?

The fee guide lists a Level B standard consultation at $98 with Medicare rebate available. A Saturday standard consultation is listed at $108.

Do new patients need a long consultation?

Yes. The fee page says all new patients require an initial long consultation so the doctor can take history, examine, investigate and plan management.

Can I request a script or referral by phone or email?

No. The fee page says script and referral requests are not accepted over the phone or email and require an appointment.

What if I have cold or flu symptoms?

If you have cold or flu symptoms, call the practice on 07 4771 6666 before attending or booking, so reception can provide instructions.

Which doctors do aviation or dive medicals?

The official site lists Dr Martin Carr for aviation medicals. Dr Nichola O’Reilly and Dr Martin Carr are listed for recreational dive medicals.

Does Belgian Gardens Medical Centre do skin checks?

Yes, but the official skin page says it does spot-only skin checks. It also says consult and excision require separate appointments.

What is the cancellation or DNA fee?

The clinic’s public pages show a DNA/non-attendance fee and require at least 2 hours’ notice. Some pages show $40 and the fee page shows $60, so the safest action is to cancel early by SMS or phone and ask reception if unsure.

What should I bring to my appointment?

Bring Medicare card, payment card, medication list, allergies, previous results, referral letters, vaccine history if relevant, skin concern notes if relevant, and your HotDoc/SMS confirmation.

Final Patient Summary

Belgian Gardens Medical Centre is at 23 Bundock Street, Belgian Gardens QLD 4810. Call 07 4771 6666 or book through the official HotDoc path on the clinic’s Book Now page.

Plan around the listed hours: 7:30am–5:00pm Monday to Friday, 8:00am–1:00pm Saturday, and closed Sundays/public holidays. The practice is predominantly private billing, new patients need a long consult, and scripts/referrals require an appointment.