UWA Medical Centre: HotDoc, GP Appointments, Hours & Student Bulk Billing
UWA Medical Centre provides medical care for current University of Western Australia students, staff and eligible immediate family members. The practice is on the second floor of Guild Village, South Wing, at UWA’s Crawley campus.
The most important booking distinction is that face-to-face GP appointments must be booked by calling (08) 6488 2118. The university links to HotDoc for eligible telehealth appointments. Do not assume you can arrange every appointment type online.
Who Can Use the UWA Medical Centre?
Unlike an ordinary suburban GP practice, this medical centre is primarily for people connected with UWA. Checking eligibility before making an appointment can save an unnecessary trip.
Current UWA students
Domestic and international students currently enrolled at UWA are within the university’s stated patient group.
Bring Medicare or overseas student health cover details, as applicable.UWA staff
Current university staff can access medical consultations through the centre.
Billing depends on staff and Medicare status.Immediate family
The university says children and legal partners of current UWA staff and students may use the Medical Centre.
Fees and service access differ from those for students and staff.Immediate family members can use the Medical Centre, but UWA states that associated services such as counselling, psychiatry and mental-health nursing are not automatically available to them. Some external bulk-billing arrangements also do not extend to family.
How to Book UWA Medical Centre: HotDoc or Phone?
The UWA website offers online booking but gives a specific instruction about in-person consultations. Use the route that matches your appointment.
Route A — Face-to-face GP
Book by telephone. UWA explicitly asks patients not to book in-person consultations online.
Call reception, explain the reason for your appointment and ask for the right time and consultation length.
Call ReceptionRoute B — Eligible telehealth
Use HotDoc or telephone reception. Telehealth is subject to UWA’s eligibility and clinical-suitability rules.
Open the UWA-linked HotDoc profile, review the consultation option and complete the booking process if you are eligible.
Open HotDocBooking steps for an in-person appointment
UWA Medical Centre Fees and Bulk-Billing Eligibility
The UWA clinic’s billing policy is different for students, staff and family members. The university’s published figures are included below, but charges can change, so confirm them when booking.
For GP consultations when the student has a current Medicare card, according to UWA’s published policy.
Published standard consultation fee, with a Medicare rebate claimable where eligible.
Published standard consultation fee for policies other than the named direct-billing provider. Insurance reimbursement may apply.
Billing by patient category
| Patient group | UWA’s published arrangement | What to confirm |
|---|---|---|
| Domestic student with Medicare | GP consultations bulk billed | Bring a valid Medicare card. |
| International student — Medibank Private OSHC | Consultation directly billed to the insurer | Bring current OSHC membership details. |
| International student — other insurer | $64.75 published standard fee | Ask about reimbursement through your insurer. |
| Domestic UWA staff | $90 published standard fee | Ask about Medicare rebate and final gap. |
| Eligible children / family concession card holders | Bulk or direct billing under the listed conditions | Present the required current card. |
| Domestic adult immediate family | Private fee; Medicare rebate may be claimable | Confirm the current consultation charge. |
| International adult immediate family | Direct OSHC billing for listed providers; otherwise private fees | Confirm the policy and insurer arrangement. |
UWA’s fee policy also distinguishes international student insurance from Australian Medicare. If you are unfamiliar with these systems, review the healthdirect explanation of bulk billing before booking.
UWA Medical Centre Opening Hours in 2026
The official UWA website lists office hours from 8:30 am to 4:30 pm, Monday to Friday. The centre is closed on weekends, public holidays and during university shutdown periods.
Can You Use UWA Medical Centre Telehealth?
UWA offers telephone and online consultations when clinically appropriate. The university publishes specific eligibility and continuity-of-care conditions.
Who is generally eligible?
- Current UWA students or staff located in Australia.
- Patients who have attended the Medical Centre within the preceding 12 months.
- Patients who meet other applicable consultation eligibility rules.
Family-member access or Medicare exceptions should be confirmed with reception.
Important limitations
- UWA states consultations cannot be provided to patients offshore.
- No more than two consecutive telehealth appointments are allowed before an in-person visit is required.
- Telehealth must be clinically suitable for the concern.
- The university asks patients with respiratory symptoms to call ahead for instructions.
HotDoc displays appointment options according to the clinic’s current booking arrangements. It does not guarantee that a consultation is suitable, available or covered by Medicare or OSHC.
Check UWA HotDocWhat GP Services Does UWA Medical Centre Provide?
The university lists general medical consultations, prescriptions and referrals, vaccinations, sexual and reproductive health, travel health and mental-health consultations, as well as selected nursing and partner services.
General GP care
Consultations for medical concerns, follow-ups, referrals, prescriptions and general health matters.
Immunisations
Childhood vaccinations, influenza, COVID-19 vaccination, adult catch-up immunisations and relevant pre-enrolment testing.
Sexual and reproductive health
STI testing and management, contraception discussions and listed contraceptive procedures including IUDs and Implanon.
Mental health
GP mental-health consultations and referral pathways. UWA states that the Medical Centre does not conduct ADHD diagnostic assessments.
Travel health
Travel-health advice, vaccination planning and relevant medical consultation before overseas travel.
Additional services
Workers compensation, selected pre-employment medicals, alcohol and addiction counselling and partnered physiotherapy.
Medical Certificates, Prescriptions and Test Results
Medical certificates for study
Students seeking medical documentation for an assessment should book a suitable consultation promptly. UWA now uses the term Exceptional Variation of Assessment for the process previously called Special Consideration.
A medical certificate is not an automatic approval of an assessment adjustment. Check the university’s academic process separately from the GP appointment.
Open UWA’s official medical centre guidance for the linked university assessment-support information.
Prescriptions and specialist referrals
UWA states that a doctor appointment is needed for prescriptions and referrals. Patients should not assume that a prescription or referral can be issued simply by calling reception.
Getting test results
The Medical Centre says results cannot be discussed by non-clinical staff over the phone for privacy reasons. Where follow-up is needed, the practice may contact patients and request another appointment.
What Should You Bring to Your UWA GP Appointment?
Useful for checking your current connection with UWA.
Bring your current card or membership details for billing.
Complete the official form where applicable and arrive early.
Include current medicines, doses and known allergies.
Bring relevant specialist letters, results and previous records.
Private consultation fees or additional service costs may apply.
Where Is UWA Medical Centre Located?
UWA Medical Centre is on the second floor of Guild Village, South Wing on the University of Western Australia Crawley campus.
Clinic location
Building: Guild Village, South Wing
Floor: Second Floor
Campus: UWA Crawley
Postal address: M319, 35 Stirling Highway, Crawley WA 6009
Reception: (08) 6488 2118
Fax: (08) 6488 1078
Finding the correct entrance
Use the official UWA campus map to locate Guild Village. Once there, find the South Wing and proceed to the second floor.
The clinic’s postal address is not a substitute for identifying the correct building and floor on campus.
Open UWA campus map accessGoogle Maps directions
Search for UWA Medical Centre and Guild Village, not just the university’s general mailing address.
Open directionsAccess assistance
If you need step-free access, mobility assistance or guidance to the second-floor clinic, contact reception before attending.
Call the centreAfter-Hours Medical Help
UWA Medical Centre is closed on weekends and public holidays. The university lists external after-hours services for people who need medical care outside its normal opening hours.
Dial a Doctor
1300 030 030
Listed by UWA as an external after-hours home-visit service. UWA describes a bulk-billing arrangement for Medicare card holders.
Confirm the service’s current coverage, eligibility and availability directly.
Call Dial a DoctorHealthdirect
1800 022 222
For non-life-threatening health advice when you are uncertain about which health service to use.
Call healthdirectLife-threatening emergency
000
For life-threatening illness or injury, call Triple Zero. Do not wait for HotDoc, a home-visiting doctor or campus reception.
Call 000What if You Are Not Eligible for UWA Medical Centre?
UWA limits its medical service to defined university-associated patient groups. If you are not eligible, need care outside campus hours or prefer a community GP for ongoing care, compare other practices independently.
The Claremont Medical Centre appointment and walk-in comparison explains the difference between a booked GP practice and a separate walk-in service in Claremont.
If you are looking along Stirling Highway, the Cottesloe Medical Centre booking and billing guide provides another western-suburbs clinic comparison.
For patients around the inner-west suburbs, the Wembley Medical Centre hours and mixed-billing guide covers a separate community practice, including fee-verification questions.
If central Perth is more convenient, the Northbridge Medical Centre booking guide explains another clinic’s appointment and private-billing arrangements.
Medicare Claims and Government Support
Services Australia administers Medicare. If UWA charges a private fee and your consultation is eligible for a Medicare benefit, you may be able to claim the applicable rebate.
This is different from overseas student health cover, where reimbursement depends on the OSHC provider and the patient’s insurance policy.
Australian Medicare
Check Medicare benefit rules and how to claim a benefit after paying an eligible provider.
Official Medicare claimsInternational student cover
Ask UWA reception and your insurer about OSHC direct billing, reimbursement and any appointment gap.
Review UWA billing informationUWA Medical Centre FAQs
Where is UWA Medical Centre located?
UWA Medical Centre is on the second floor of Guild Village, South Wing, at the University of Western Australia Crawley campus. Its postal address is M319, 35 Stirling Highway, Crawley WA 6009.
What is the UWA Medical Centre phone number?
The main reception number is (08) 6488 2118. The official fax number is (08) 6488 1078.
Can I book a UWA GP appointment on HotDoc?
UWA links to HotDoc for eligible telehealth consultations. Its current instructions require face-to-face GP appointments to be booked through reception by telephone rather than online.
What are UWA Medical Centre’s opening hours?
The official office hours are Monday to Friday, 8:30 am to 4:30 pm. The clinic is closed on weekends, public holidays and during university shutdown periods.
Does UWA Medical Centre bulk bill students?
UWA states that current domestic students with a valid Medicare card are bulk billed for GP consultations. Different policies apply to international students, staff, family members and additional services.
How much does a GP appointment cost for UWA staff?
UWA currently publishes a $90 private fee for a standard consultation for domestic staff, with a Medicare rebate claimable when eligible. Confirm the fee before booking.
How much do international students pay?
UWA states that consultations for students with Medibank Private OSHC are directly billed to the insurer. It publishes a $64.75 standard consultation charge for students with other insurers, who may claim an eligible reimbursement from their provider.
Can family members attend UWA Medical Centre?
Yes. The university includes children and legal partners of current UWA staff and students. Billing differs, and some university-associated specialist services are not available to immediate family members.
Does UWA Medical Centre offer telehealth?
Yes, when clinically appropriate and the patient meets the stated eligibility rules. UWA generally requires an existing attendance within 12 months and limits consecutive telehealth consultations. Contact reception about individual circumstances.
Can I get a medical certificate from UWA Medical Centre?
Medical certificates can be discussed during a GP consultation. UWA states that certificates cannot be backdated or issued for future dates. University assessment adjustments have a separate academic process.
What if I miss my UWA appointment?
The university asks patients to cancel at least two hours beforehand. A non-attendance fee may apply if the appointment is missed without enough notice.
What should I do in an emergency?
Call 000 for life-threatening illness or injury. UWA Medical Centre’s ordinary booking and telehealth pathways are not emergency services.
Official Sources for UWA Medical Centre
Main source for patient eligibility, booking rules, fees, telehealth, hours, services, cancellation and contact information.
Official UWA Medical CentreOnline booking destination linked directly from UWA’s official page.
UWA HotDoc booking profileGovernment information about claiming eligible Medicare benefits after paying for healthcare.
Official Medicare claims guidanceIndependent Australian health information explaining bulk billing, Medicare benefits and gap payments.
How bulk billing worksResearch reviewed: 19 October 2026. UWA’s official information is the primary source. Fees, clinician schedules, eligibility and booking options may change.