St Luke Medical Centre 2026: HotDoc Booking & GP Hours

St Albans VIC · Independent GP clinic guide · 2026

St Luke Medical Centre: Online GP Booking, Hours, Bulk Billing and Directions

Looking for St Luke Medical Centre in St Albans? The practice is located at 97 Main Road East, St Albans VIC 3021. This guide explains how to use the correct booking service, when the clinic is open, which appointments are bulk billed, and what to check before visiting.

Location 97 Main Road East St Albans VIC 3021
Opening days Monday–Saturday Sunday closed
GP billing Medicare bulk billing Exceptions apply to certain services
Online booking Healthengine / Medi2apps HotDoc not verified for this clinic
Emergency: For life-threatening symptoms or a serious medical emergency in Australia, call 000. Do not wait for an online GP appointment.
The essential details

How to Contact or Book St Luke Medical Centre

Routine GP appointment Use the official booking page

The clinic provides online booking and links patients to Healthengine. Select the appropriate appointment and follow the provider’s confirmation process.

Appointment help Call reception

Phone 03 9364 5855 for appointment changes, complex visits, service availability, private fees and questions about the right practitioner.

Important booking distinction Do not assume HotDoc

The exact St Albans clinic officially identifies Healthengine and Medi2apps. Other St Luke or St Lukes medical centres elsewhere use HotDoc.

Before you leave home: match the clinic name, 97 Main Road East, phone number and booking confirmation. St Luke Medical Centre is not the similarly named Karrinyup St Luke Medical Centre in Western Australia.
Appointments

St Luke Medical Centre Online Booking: Healthengine, Medi2apps or HotDoc?

For this exact clinic, the official website identifies Healthengine and Medi2apps as its two online booking systems. Healthengine also has a live listing for St Luke Medical Centre at 97 Main Road East.

A HotDoc listing for another similarly named clinic should not be used to book here. Start with the practice’s own booking page to avoid accidentally booking an appointment in another suburb or state.

  1. Open the clinic’s official booking page.

    Visit St Luke Medical Centre Online Booking . This is the safest starting point when booking through an official clinic-linked service.

  2. Choose the booking service available.

    The practice identifies Healthengine and Medi2apps. If the site’s booking buttons or external platform change, follow the destination currently linked by the clinic.

  3. Check the practitioner and appointment type.

    Select your preferred GP or available appointment when those options are displayed. Do not assume every doctor offers every service.

  4. Review the booking details.

    Check the date, time, location, consultation type and any billing or preparation notes before confirming your appointment.

  5. Call if the online options do not fit.

    Use reception for multiple concerns, a long consultation, minor surgery, WorkCover, TAC, ultrasound, diabetes education or any visit needing fee confirmation.

Opening hours

St Luke Medical Centre GP Opening Hours

The following hours are published on the clinic’s official website.

Monday 9:00am – 7:30pm
Tuesday 9:00am – 7:00pm
Wednesday 9:00am – 8:00pm
Thursday 9:00am – 7:00pm
Friday 9:00am – 8:00pm
Saturday 9:00am – 5:00pm
Sunday Closed
Hours conflict: Healthengine displays Monday to Friday 9:00am–9:00pm, whereas the clinic’s official website publishes the individual hours shown above. Confirm directly with reception if you need a late evening appointment.

Public holiday hours have not been reliably established here. Phone the clinic before travelling on a public holiday. Doctor availability and pathology collection times may also differ from general practice opening hours.

Medicare and fees

Does St Luke Medical Centre Bulk Bill in 2026?

Yes, for eligible Medicare GP services. The clinic’s website says that from 1 November 2025 it bulk bills patients eligible under Medicare.

The official policy identifies exceptions for WorkCover, TAC and consultations that are not Medicare-rebatable. The clinic also notes that certain minor procedures may be privately billed.

Eligible GP care Bulk billed

The clinic advertises bulk billing for eligible Medicare GP consultations.

WorkCover and TAC Private billing exceptions

New claims may be accepted at the doctor’s discretion and should be discussed with reception and your usual doctor.

Non-Medicare items Ask about fees first

Non-rebatable consultations, certain procedures and other private services may involve costs.

Medicare rule: when a healthcare provider bulk bills an eligible service, the provider accepts the Medicare benefit as full payment for that service. You should not pay an additional consultation gap for the same bulk-billed service.

What Should You Confirm About Costs?

Standard GP consultation Ask whether the whole consultation is bulk billed for your Medicare circumstances.
Minor surgical procedure Check any separate procedure or consumables fee.
WorkCover / TAC Ask whether the doctor accepts your claim and what payment is required.
Other healthcare services Check whether ultrasound, allied health or other providers have separate billing arrangements.

For the government explanation, see Services Australia — Bulk Billing .

For a broader explanation of how to compare medical centres, Medicare and appointment fees, use the independent Australian medical centre finder guide .

Clinic services

Services Available at St Luke Medical Centre

The practice’s official website lists general practice, immunisations, men’s and women’s health, pathology, ultrasound, diabetes education and several other healthcare services. The availability of specialist appointments, diagnostic services and procedures can differ.

General practice GP and family care

General medical consultations, children’s health, routine GP concerns and referrals.

Family health Childhood immunisations

The practice lists children’s health and immunisation services.

Men’s and women’s care GP health appointments

The clinic lists men’s and women’s health. Check which doctor and appointment type is appropriate for your concern.

Skin and procedures Minor surgical procedures

Minor procedures, including lesion removal and wound care, are listed. Private costs may apply.

On-site diagnostics Melbourne Pathology

The clinic lists on-site pathology collection during specific weekday sessions.

Additional services Ultrasound and diabetes education

The official website lists ultrasound, cardiac sonography and diabetes education. Confirm practitioner and session availability.

Diagnostic and Allied-Health Session Information

Melbourne Pathology Official website lists Monday–Wednesday, 9:00am–1:00pm.
Ultrasound Thursday sessions are listed as 1:30pm–4:30pm.
Cardiac sonography Fortnightly Wednesday sessions are listed as 9:00am–3:00pm.
Diabetes education The site indicates Monday and Tuesday availability but has inconsistent day/time wording. Confirm with reception.
Important: these are published service-session details, not live appointment availability. Confirm the exact provider, referral requirements and any cost before attending.
Doctors and practitioners

St Luke Medical Centre Doctors and Current GP Roster

The clinic’s official team page lists GPs including Dr Nabil Moussa, Dr Amir Hanna, Dr Safwat Mesiha, Dr Mirna Azmi, Dr Maged Jacoup, Dr Magdy Sedrak and Dr Eiman Al-Raheb. Healthengine also displays current practitioner profiles for the medical centre.

A practitioner being listed does not guarantee they are available today, accepting new patients or providing a particular procedure. Use the live booking profile or phone reception when choosing your doctor.

Prefer a particular GP? Check the current booking calendar

Select your preferred practitioner on Healthengine if a booking option is available.

Need a particular service? Ask who provides that service

For women’s health, procedures, chronic-condition plans or specific clinician preferences, call reception before booking.

First appointment

New Patients: What to Know Before Your First GP Visit

The official practice website states that new patients are welcome. Before your first visit, check whether the doctor and appointment type you need are available and confirm the clinic’s current registration requirements.

Medicare card Bring your physical or digital Medicare details, particularly when expecting bulk billing.
Identification Bring photo ID if requested for registration or to update your details.
Medication list Include current medicines, doses, allergies and recent changes.
Medical records Bring relevant results, hospital letters, specialist correspondence and forms.
More than one issue Ask whether you need a long consultation instead of a routine appointment.
Payment method Bring one in case you require a privately billed service or non-Medicare item.
A useful reception question

“Hello, I am a new patient at St Luke Medical Centre, 97 Main Road East. Can I book with the doctor I prefer, what should I bring, and will my exact appointment be bulk billed?”

After-hours care

What If St Luke Medical Centre Is Closed?

The clinic lists Hello Home Doctor Service as its after-hours pathway, with the telephone number 03 9988 2123. Confirm current eligibility, service availability and costs directly with the after-hours provider.

Routine appointment Book the next GP session

Use the official appointment page for a suitable routine visit during clinic opening hours.

Non-emergency after hours Hello Home Doctor

The clinic’s published after-hours contact is 03 9988 2123.

Call after-hours provider

Unsure where to seek care? healthdirect

For Australian non-emergency health advice, call 1800 022 222.

Call healthdirect

Call 000 immediately for life-threatening illness or injury. A GP booking platform or after-hours home doctor service is not a replacement for emergency assistance.
Verified location

St Luke Medical Centre Address, Directions and Contact Details

Street address 97 Main Road East

St Albans VIC 3021

Phone 03 9364 5855

Call reception

Fax 03 9364 5783

Listed on the clinic’s official website.

Location check: the clinic address is independently supported by its official website, Healthengine and the Australian Commission on Safety and Quality in Health Care’s general practice accreditation register.
Related Melbourne west guides

Comparing Other Medical Centres Around St Albans?

St Luke’s official about page identifies Sydenham Medical Centre as a sister clinic. If you are checking appointment access or billing at another practice, the Sydenham Medical Centre booking and bulk-billing guide provides a separate overview for that location. Do not use Sydenham’s booking link for a St Luke appointment.

For another Melbourne west GP option, the Deer Park Medical Centre guide explains a different practice’s mixed-billing conditions and online appointments. It is useful when comparing fee policies rather than assuming all neighbouring clinics use the same Medicare rules.

Families comparing practices elsewhere in Melbourne’s western suburbs can also read the Palmers Medical Centre Truganina and Woodlea guide , which distinguishes two clinic locations with separate opening hours and booking arrangements.

Source transparency

Official Sources Used for This St Luke Medical Centre Guide

Official St Luke website

Used for the exact clinic name, location, phone number, bulk-billing policy and services.

Open official website
Official booking page

Used to confirm that the clinic offers two online booking systems.

Open booking page
Healthengine listing

Used to verify the clinic’s online booking profile, address, practitioners and billing signal.

Open Healthengine
Official clinic services

Used for listed GP services, pathology, ultrasound and selected other services.

Open services page
Services Australia

Used to explain Medicare bulk billing and how it differs from private charges.

Check Medicare rules
Australian general practice accreditation register

The national register lists St Luke’s Medical Centre at 97 Main Road East, St Albans.

Check accreditation register
Verification note — 19 October 2026: the official clinic website and Healthengine publish different closing times for some weekdays. This article uses the official clinic timetable, flags the difference and excludes disputed hours from the structured data.
Frequently asked questions

St Luke Medical Centre FAQs: Booking, Hours, Bulk Billing and GP Services

Where is St Luke Medical Centre located?

The clinic is located at 97 Main Road East, St Albans VIC 3021.

What is St Luke Medical Centre’s phone number?

The clinic’s telephone number is 03 9364 5855. The listed fax number is 03 9364 5783.

Does St Luke Medical Centre use HotDoc?

HotDoc was not verified as a booking platform for the exact St Albans clinic. Its official website names Healthengine and Medi2apps. Use the clinic’s official online booking page rather than choosing a similarly named practice on HotDoc.

Can I book St Luke Medical Centre on Healthengine?

Yes. Healthengine has an online booking listing for St Luke Medical Centre at 97 Main Road East, St Albans VIC 3021.

What are St Luke Medical Centre’s opening hours?

The official clinic website lists Monday 9am–7:30pm, Tuesday 9am–7pm, Wednesday 9am–8pm, Thursday 9am–7pm, Friday 9am–8pm, Saturday 9am–5pm and Sunday closed. Healthengine shows different weekday closing times, so confirm evening appointments directly.

Does St Luke Medical Centre bulk bill?

Yes. The official website states that from 1 November 2025 it bulk bills eligible Medicare patients, with exceptions including WorkCover, TAC and non-Medicare-rebatable services.

Does St Luke Medical Centre accept new patients?

Yes. The clinic’s official about page states that new patients are welcome. Confirm your preferred GP’s availability before booking.

Does St Luke Medical Centre offer pathology and ultrasound?

The clinic lists Melbourne Pathology collection on Monday–Wednesday 9am–1pm and ultrasound services on Thursdays 1:30pm–4:30pm. Confirm session availability directly.

What after-hours medical service does St Luke list?

The clinic lists Hello Home Doctor Service on 03 9988 2123 for after-hours care. For life-threatening emergencies, call 000.

Before Your Appointment

St Luke Medical Centre is at 97 Main Road East, St Albans VIC 3021. Use the official website or Healthengine to book, phone 03 9364 5855 for questions and confirm evening hours if your appointment is near closing time.

Independent information: MedicalCentre-AU.org is not St Luke Medical Centre, Healthengine, Medicare or a healthcare provider. Booking, fees, medical advice and appointment confirmation are handled by the clinic and its authorised services.

Last reviewed: 19 October 2026. Doctor availability, booking providers, opening hours, billing rules and services can change without notice.