Upper Coomera Medical Centre Hours: Doctors & Bulk Bill 2026

Upper Coomera, Queensland · 2026 clinic guide

Upper Coomera Medical Centre: Opening Hours, Doctors & Bulk Billing

Looking for a GP at Upper Coomera Medical Centre? This Medicross practice is located at River Meadows Shopping Centre, at the corner of Reserve Road and Hargraves Road, Upper Coomera QLD 4209. It welcomes new patients and offers online appointment booking.

Telephone 07 5561 8744
Weekday hours Monday–Friday, 8am–5pm
Weekend hours Saturday and Sunday, 9am–1pm
Medical emergency: For a life-threatening medical emergency in Australia, call Triple Zero (000). Routine online appointments are not an emergency service.
Opening hours

What Time Does Upper Coomera Medical Centre Open?

The following standard opening hours come from the current Medicross clinic page. Doctor appointment availability may be different from the centre’s published opening hours.

Standard opening hours published by Medicross
DayOpening hours
Monday8:00am–5:00pm
Tuesday8:00am–5:00pm
Wednesday8:00am–5:00pm
Thursday8:00am–5:00pm
Friday8:00am–5:00pm
Saturday9:00am–1:00pm
Sunday9:00am–1:00pm
Public holidaysConfirm before attending
Why do some websites show different hours? The Queensland Health service directory and Healthengine display different weekday schedules. The current Medicross page and its January 2026 practice-information sheet show weekday hours of 8am–5pm. Medicross also displays a public-holiday schedule, while its practice-information sheet says holiday hours may differ. Confirm holiday or late appointments directly before travelling.

Check the official Medicross hours and updates or call 07 5561 8744.

Medicare and fees

Does Upper Coomera Medical Centre Bulk Bill?

Yes, the official Medicross page describes Upper Coomera Medical Centre as a bulk-billing practice. However, bulk billing does not mean every possible medical service is free.

Patients without a Medicare card will incur a fee. The practice also identifies several services that may involve an out-of-pocket payment.

Bulk-billed consultations

The practice advertises bulk billing. Ask reception whether your particular GP consultation and Medicare eligibility meet the clinic’s current billing conditions.

Services with additional fees

The official fee policy identifies procedures, insurance paperwork, CTP medical certificates, medical reports, driver’s medicals and pre-employment medical examinations.

Missed appointment fee: Medicross lists a $70 non-attendance fee where a patient fails to provide notice. The clinic states this fee is not Medicare-rebatable. Confirm cancellation requirements with reception.

Questions worth asking before you book

  • Will my GP consultation be bulk billed?
  • Does a longer consultation have a different fee?
  • Is a procedure or certificate charged separately?
  • Will I need to pay for a pre-employment or driving medical?
  • What notice must I give if I need to cancel?
Medicare reminder: Bulk billing means the provider accepts the applicable Medicare benefit as full payment for a covered service. It should not be confused with private services or procedures that have separate fees.
Appointments

How to Book an Appointment

Medicross offers online booking through HotDoc. The clinic also accepts telephone bookings and walk-in patients, although booked appointments receive priority.

  1. Open the clinic’s HotDoc booking profile. Make sure the practice shown is Upper Coomera Medical Centre at River Meadows Shopping Centre.
  2. Select an available appointment. If a suitable practitioner or time is shown, follow the booking options provided by HotDoc. If nothing suitable appears, phone reception.
  3. Choose the appropriate consultation length. For employment medicals, insurance examinations, Centrelink forms, procedures or several concerns, the practice asks patients to request longer appointments.
  4. Review the booking details. Check the doctor, appointment time, billing conditions and any information requested by the booking provider.
  5. Keep your appointment confirmation. Arrive with your Medicare card and relevant documents. Book a separate appointment for each family member.

Same-day appointments

Medicross says some appointment slots are reserved for same-day urgent GP consultations and unwell children. This does not guarantee availability at the time you call.

Walk-in patients

Walk-ins are accepted according to the practice, but there may be a wait because booked patients take priority. Call first if timing matters.

Healthengine also lists this practice, but currently does not show bookable appointments there. Use the Medicross-linked HotDoc pathway or phone reception.

GPs and practitioners

Doctors at Upper Coomera Medical Centre

The official Medicross practitioners section currently identifies the following clinicians. Practitioner schedules, leave and appointment availability may change, so use the official roster before choosing a doctor.

Dr Ishtiaq Rashid

General practitioner, MB BS, FRACGP, as listed by Medicross.

Dr Fazal Karim

General practitioner, MB BS, FRACGP, HDM and AMC Cert, as listed by Medicross.

Dr Muhammad Rehman

General practitioner, MBBS, FRACGP and FACRRM. Medicross lists interests including general medicine, acupuncture and skin surgery.

Dr Ali Shah

General practitioner, MB BS, FRACGP. The official clinic page identifies him as being on extended leave until further notice.

Dr Tahir Mir

Psychiatrist listed by Medicross. Psychiatric consultations are distinct from ordinary GP appointments; confirm referrals, availability and fees.

Roster note: A name appearing on the practice website does not guarantee the practitioner is available for a particular day or accepting new bookings. Dr Ali Shah is specifically marked as on extended leave.

View the official doctor profiles and booking options .

Clinical services

Medical Services Listed by Medicross

Upper Coomera Medical Centre’s official website lists general practice and a broader range of clinical services. Some services may need a specific practitioner, longer appointment or separate fee.

Family and preventive care

  • General GP consultations
  • Women’s and men’s health
  • Antenatal and child health
  • Vaccinations
  • Health assessments and care plans

Skin and minor procedures

  • Skin cancer clinic
  • Minor surgery
  • Wound care
  • Ear care using a microscope
  • Selected diagnostic examinations

Other services

  • Mental and sexual health
  • ECG and heart checks
  • Diabetes-related care
  • Travel medicine
  • WorkCover and employment medicals

Pathology and allied health

Medicross lists on-site pathology and allied-health services including physiotherapy, psychology, dietetics, podiatry, exercise physiology and diabetes education. Availability may differ between practitioners and services.

Queensland Health separately lists a Sullivan Nicolaides Pathology collection service at Shops 4–5, 1 Hargraves Road, Upper Coomera. Do not assume the pathology collection hours are identical to GP opening hours.

Patient preparation

New Patients, Prescriptions and Test Results

Medicross states that new patients are welcome. If you have not attended before, confirm your booking and any registration requirements directly with reception.

Before your first appointment

  • Bring a current Medicare card, if applicable.
  • Bring a relevant concession or DVA card.
  • Have your medication and allergy information available.
  • Bring reports, results or referral letters relevant to your visit.
  • Ask about any separate fee for your appointment type.

Prescriptions and certificates

The practice says repeat prescriptions require a doctor consultation. Medical certificates also require a doctor’s examination rather than being issued automatically on request.

For test results, follow the arrangements made with your treating doctor and contact reception if you are unsure about follow-up.

Interpreter assistance: Medicross says it can arrange interpreting support, including Auslan-related assistance. Tell reception what is needed when booking so suitable arrangements can be discussed.
Outside clinic hours

What Happens After Hours?

The practice refers patients needing out-of-hours treatment to the National Home Doctor Service on 13 74 25. Whether a home visit is available depends on the service’s operating arrangements and the patient’s circumstances.

Non-emergency after-hours care

Contact the National Home Doctor Service through the number published by Medicross.

Call 13 74 25

Queensland health advice

Queensland’s 13 HEALTH service provides a pathway for health advice when you are unsure what care you need.

Queensland 13 HEALTH Information
Emergency: For potentially life-threatening illness or injury, call 000, not a routine GP booking service.
Location and directions

Where Is Upper Coomera Medical Centre?

Clinic address

River Meadows Shopping Centre
Corner of Reserve Road and Hargraves Road
Upper Coomera QLD 4209

This is the Medicross clinic, not Coomera Village Medical Centre at another Reserve Road location.

Contact information

Phone: 07 5561 8744

Fax: 07 5580 6571

Email: uppercoomerapm@medicross.com.au

The practice lists parking at River Meadows Shopping Centre. Healthengine also describes public transport access by bus route 725; check current public transport information before setting out.

The official Medicross address and its current practice-information sheet identify QLD 4209. Some older Queensland Health directory information displays a different postcode. Use the current clinic street address and confirm with reception if the postcode is needed for mail or forms.

Government and patient resources

Medicare, Queensland Health and Patient Rights

Upper Coomera Medical Centre is a private medical practice, not an Australian Government or Queensland Government department. Government sources are included here to help patients verify Medicare information, official service listings and complaint pathways.

Medicare — Services Australia

For questions about Medicare eligibility, claims and benefits, use the government Medicare information service.

Services Australia Medicare

Queensland Health service listing

Queensland Health provides a service-directory listing for Upper Coomera Medical Centre. Its opening hours differ from current Medicross information, so prefer the practice’s current schedule and confirm by phone.

Queensland Health Provider Listing

Office of the Health Ombudsman

The practice identifies Queensland’s Office of the Health Ombudsman as an external complaint pathway when concerns cannot be resolved with the practice.

Official Health Ombudsman Website

Government vaccination information

Vaccination eligibility can depend on age, medical circumstances and government program criteria. Ask the clinic and check official Australian immunisation information.

Australian Government Immunisation
Frequently asked questions

Upper Coomera Medical Centre FAQs

What are Upper Coomera Medical Centre’s opening hours?

The official Medicross page lists Monday to Friday 8am–5pm and Saturday and Sunday 9am–1pm. Public-holiday hours should be confirmed directly.

Does Upper Coomera Medical Centre bulk bill?

Yes. Medicross describes the practice as bulk billing, although patients without Medicare cards and people requiring some procedures, reports or employment-related medical services may be charged fees.

How do I book an appointment?

Use the Medicross-linked HotDoc booking system or call 07 5561 8744. If your appointment is complex or you require a longer consultation, contact reception.

Does the clinic open on Sundays?

Yes. Medicross lists standard Sunday hours of 9am–1pm. Check practitioner availability when booking.

Are new patients accepted?

The official Medicross page says new patients are welcome. Check available appointments and registration requirements before visiting.

Which doctors are listed?

The Medicross website lists Dr Ishtiaq Rashid, Dr Fazal Karim, Dr Muhammad Rehman, Dr Ali Shah and psychiatrist Dr Tahir Mir. Dr Ali Shah is noted as being on extended leave. Confirm current practitioner availability directly.

Does the medical centre provide skin checks?

The official clinic services list includes a skin cancer clinic and minor surgery. Call reception to confirm the appropriate clinician, appointment length and any procedure fees.

Is there pathology at the centre?

Medicross lists on-site pathology. Queensland Health also lists a Sullivan Nicolaides Pathology service at the River Meadows location. Check collection times separately from GP hours.

Are walk-in appointments available?

According to Medicross, walk-ins are accepted, but booked appointments receive priority and waiting times can vary.

What happens if I miss an appointment?

The clinic’s published policy lists a $70 non-attendance fee when patients fail to provide notice. Confirm cancellation requirements with reception.

Where is the clinic located?

Upper Coomera Medical Centre is located at River Meadows Shopping Centre, corner of Reserve Road and Hargraves Road, Upper Coomera QLD 4209.

What should I do in a medical emergency?

Call Triple Zero (000) for a life-threatening emergency. For non-emergency after-hours needs, follow the practice’s published after-hours information.

Before You Visit

Check the current appointment, opening-hours and billing information with Medicross before travelling. The practice advertises bulk billing, but individual services may still have fees.

This article is an independent patient-information resource from medicalcentre-au.org and is not the official Medicross website.

Research reviewed: 17 October 2026. Primary sources: Medicross Medical official clinic page, January 2026 practice-information sheet, Queensland Health directory and Healthengine. Clinic information can change. Verify time-sensitive details directly before attending.