Florey Medical Centre GP, Online Doctor, Fees & Bulk-Bill Check
Florey Medical Centre is at Unit 19–21 Kesteven St, Florey ACT 2615. This guide helps patients quickly choose the right route: book a GP on HotDoc, call reception, use telehealth, walk in, confirm fees, or use urgent care.
The important billing point is simple: do not assume “bulk bill” means free for everyone. The official site lists consultation fees set by independent doctors, so always check the exact doctor, appointment type and time before booking.
Quick Answer: How Should You Use Florey Medical Centre?
Florey Medical Centre Opening Hours
Florey Medical is open 7 days a week. Use these official hours for planning, then check HotDoc or call before travelling near closing time, on weekends, on public holidays, or when you need a specific doctor.
Online Doctor at Florey Medical: What Telehealth Actually Means
Telehealth at Florey Medical is not a random 24/7 online doctor service. It is an appointment-based phone or video consultation with a doctor supported by Florey Medical, mainly for existing patients where clinically appropriate.
| Online doctor situation | Best action | What to ask |
|---|---|---|
| You are an existing patient with recent face-to-face visit | Book telehealth via HotDoc or call reception. | “Am I eligible for a Medicare rebate for this phone/video consult?” |
| You have not attended face-to-face in 12 months | Call reception before booking telehealth. | “Can the doctor offer telehealth, and will it be privately billed?” |
| Your condition may need examination | Book face-to-face instead. | “Is this suitable for telehealth, or should I attend the clinic?” |
| After 5pm, weekend or public holiday telehealth | Check fee and availability first. | “Does after-hours/weekend/public holiday pricing apply?” |
| Video consult | Prepare stable internet and compatible device. | “Do I need video, phone, photos, results or a follow-up face-to-face visit?” |
Telehealth script: “Hi, I’m an existing Florey Medical patient. I last attended face-to-face on [date/rough month]. Can I book telehealth for [issue], will it attract a Medicare rebate, and is this suitable for phone/video or should I come in?”
Does Florey Medical Centre Bulk Bill?
The safest answer is: fees apply, and bulk billing should be checked directly with reception or the individual doctor. The official site explains that the doctors are independent medical practitioners, not employees, and each doctor sets their own fees.
| Appointment / billing question | Official signal | Ask this before booking |
|---|---|---|
| Standard GP appointment | Updated standard appointment fee example is $105. | “What is the fee and Medicare rebate for this doctor and appointment type?” |
| Pensioner appointment during business hours | Updated pensioner business-hours fee example is $80. | “Does pensioner pricing apply to me today, and what card do I need?” |
| After 5pm telehealth or face-to-face | After-hours consultations attract higher fees. | “Is this after-hours pricing, and what will I pay out of pocket?” |
| Weekend appointment | Weekend appointment fee example is $120. | “Is weekend pricing applied to this consult?” |
| Public holiday appointment | Public holiday appointment fee example is $125. | “Is this public holiday fee current and does a Medicare rebate apply?” |
| Longer or complex consultation | Longer-than-standard consults attract higher fees. | “Should I book a long consult, and what is the higher fee?” |
| Workers compensation | Insurer acceptance of liability is required for accounts to be issued directly to insurer. | “Do I need to pay myself if insurer acceptance is not available?” |
Fee script: “I’m booking with [doctor name]. Is this appointment privately billed, bulk billed or Medicare-rebatable? What is the upfront fee, Medicare rebate, out-of-pocket amount, and does after-hours, weekend, public holiday or long-consult pricing apply?”
How to Book Florey Medical Centre
Doctors at Florey Medical Centre
The official site describes the doctors as independent medical practitioners consulting from Florey Medical. Always check HotDoc or call reception for the live roster, because each doctor chooses the times they work.
Dr Siew Lo
MBBS FRACGP ThA. Integrative/Functional GP and Lifestyle Medicine. Interests include gut health, diabetes, cardiovascular disease, metabolic syndrome, obesity, hypertension and wellness.
Lifestyle / gut / chronic careDr Nadia Laeeq
MBBS, FRACGP. Experienced GP with interests in women’s health, paediatrics, preventive medicine and chronic condition management.
Women’s health / childrenDr Shailender Pottumuthu
MBBS, FRACGP. Interests include paediatrics, chronic disease management and travel medicine. Languages listed include English, Hindi and Telugu.
Children / travel medicineDr Promila Pratap
Listed by the official health-practices page as MBBS, FRACGP Specialist GP. Check current appointment availability before booking.
Specialist GPDr Stephen Tang
Listed as MBBS, FRACGP Specialist GP. The official doctor page notes he worked as a Flying Doctor in Roma before starting at Florey Medical in 2004.
Long-term Florey GPDr Gulnaz Yousaf
Listed by the official health-practices page as MBBS, GP. Confirm current sessions, fees and appointment type before booking.
Confirm rosterDoctor-choice script: “I need help with [women’s health / children / chronic disease / travel vaccine / mental health / skin / gut health / script]. Which doctor is most suitable, do I need a long appointment, and what fee applies?”
HotDoc, Walk-In, Telehealth, Fee Check or 000?
This tool does not diagnose symptoms. It helps users choose the next administrative route based on official booking, telehealth, walk-in and fee rules.
Services at Florey Medical Centre
General GP care
General medical consultations for common illnesses, chronic conditions, mental health concerns, checks, follow-ups and preventive care.
Standard GP routeWomen’s, men’s and children’s health
Women’s health includes Pap smears, breast checks and contraceptive advice; children’s health includes immunisations, developmental checks and childhood illness advice.
May need specific GPTravel and vaccines
Doctors offer personalised travel-health advice and vaccines. Call for timing, vaccine availability, destination risk and fee information.
Call firstChronic disease and wellness
Services include chronic disease management, wellness care, lifestyle medicine, gut health, ADHD management and ongoing condition support.
Long consult may helpSkin, minor procedures and pathology
Skin checks, minor procedures such as skin lesion removal, wound management and on-site pathology are listed.
Confirm fee/timeAllied health
Dietitian, psychology, physiotherapy and hearing clinic services are listed as independent clinics or providers consulting from Florey Medical.
Separate billing possible| If you need… | Ask for… | Why it matters |
|---|---|---|
| One simple issue | Single standard GP appointment | Best suited to HotDoc if the appointment type is clear. |
| Multiple problems or annual health check | Longer appointment by phone | Official patient info asks patients to request extra time for complex/thorough visits. |
| Mental health plan | Longer GP appointment | Time and fee may differ from standard appointment. |
| Travel health or vaccines | Travel health appointment | Destination, vaccine timing and availability need planning. |
| Repeat script/referral | Doctor request or GP appointment | Requests need at least 2 working days, no Medicare rebate, and urgent scripts may need a visit. |
| Allied health | Specific provider contact | Dietitian, psychology, physiotherapy and hearing clinics may use separate booking and billing routes. |
Important Patient Rules People Often Miss
Script/referral script: “I need a repeat script/referral. Is it suitable as a request, will there be a fee, when can it be ready, and do I need to show photo ID when collecting it?”
What to Bring to Florey Medical Centre
Needed for Medicare rebate or any bulk-billing/rebate eligibility check.
Fees apply and doctors set their own fees.
Required for collection of documents and scripts.
Include dose, allergies and recent medication changes.
Bring pathology, imaging, specialist letters or hospital discharge notes.
Important for travel health and childhood/adult vaccination questions.
Insurer acceptance of liability is needed for direct insurer accounts.
Keep appointment SMS/email ready and check doctor/time carefully.
After-Hours Care and When to Use Emergency Help
Florey Medical Centre Address, Contact and Map
Common Mistakes Before Booking
Official and Trusted Sources to Check
Use these links after reading the quick answer so you know exactly what to verify: doctor availability, fees, online doctor eligibility, walk-in wait risk, scripts/referrals and after-hours instructions.
Use for clinic overview, doctors, current fee notice, opening hours, address, phone and booking entry points.
Open official websiteUse for appointment, walk-in, telehealth, fee structure, scripts/referrals, certificates, communication and after-hours rules.
Open patient informationUse for phone, fax, email, map and listed opening hours.
Open contact pageUse for general practice, women’s health, children’s health, men’s health, travel health, wellness, pathology and allied health details.
Open services pageUse for listed GP names and live doctor-selection context before booking.
Open health practicesUse for current online appointment availability, doctor selection and telehealth/face-to-face options.
Open HotDocUse as a public cross-check for service status, address and fee signal, but treat the official clinic fee notice as the main billing source.
Open Healthdirect searchUse to understand what bulk billing means and why a clinic can have Medicare rebates, private fees and separate billing rules.
Open bulk billing guideFAQ: Florey Medical Centre GP, Online Doctor and Bulk Bill
Where is Florey Medical Centre?
Florey Medical Centre is at Unit 19–21 Kesteven St, Florey ACT 2615.
What is Florey Medical Centre phone number?
The clinic phone number is 02 6259 1444. The official contact page also lists fax 02 6259 2027 and email admin@floreymedicalcentre.com.
What are Florey Medical Centre opening hours?
The listed hours are Monday to Friday 8:30am–6:30pm, Saturday 8:30am–3:00pm, Sunday 9:00am–2:00pm and public holidays 9:00am–2:00pm.
How do I book a GP appointment?
Single appointments can be booked online via HotDoc. Call 02 6259 1444 if you need a longer appointment, complex care, travel health, mental health plan, surgical procedure, fee check or telehealth eligibility confirmation.
Does Florey Medical Centre accept walk-ins?
Yes, the official patient information says doctors welcome walk-in patients. However, booked patients are prioritised and walk-in patients often have to wait longer.
Does Florey Medical Centre offer online doctor appointments?
Yes. Telehealth consultations are available for existing patients and require an appointment. Bookings can be made via HotDoc or by calling reception.
Can I get a Medicare rebate for telehealth?
If you attended a face-to-face appointment with a GP at Florey Medical within the past 12 months, you may be eligible for a Medicare rebate for telehealth. If not, telehealth may still be offered at the GP’s discretion but will not attract a Medicare rebate.
Does Florey Medical Centre bulk bill?
The current official information lists private-fee examples and says independent doctors set their own fees. Ask reception or the specific doctor before relying on bulk billing.
What are the listed fee examples?
The official notice lists updated examples: standard appointment $105, pensioner business-hours appointment $80, after-hours $110, weekend appointment $120 and public holiday appointment $125.
Who are the doctors at Florey Medical?
The official health-practices page lists Dr Siew Lo, Dr Nadia Laeeq, Dr Shailender Pottumuthu, Dr Promila Pratap, Dr Stephen Tang and Dr Gulnaz Yousaf. Check HotDoc or call reception for current availability.
What services are available?
Official service information includes general GP consultations, women’s health, children’s health, men’s health, travel health, wellness clinic, chronic disease management, mental health, skin checks, minor procedures, on-site pathology and allied health providers such as dietitian, psychology, physiotherapy and hearing clinics.
Can I request a repeat prescription or referral without an appointment?
A repeat prescription or referral may be provided at your doctor’s discretion. The official patient information says a minimum of two working days is required, excluding weekends and public holidays, fees are determined by the doctor and there is no Medicare rebate.
Can medical certificates be backdated?
No. The official patient information says medical certificates are legal documents, cannot be backdated, and require a consultation with a doctor.
What should I do after hours?
Existing patients should call 02 6259 1444 for after-hours instructions. For emergency symptoms, call 000 or go to the nearest hospital immediately.
Final Patient Summary
Florey Medical Centre is a 7-day Florey/Belconnen GP clinic at Unit 19–21 Kesteven St, phone 02 6259 1444. Use HotDoc for single standard appointments, call reception for complex or longer appointments, and confirm telehealth eligibility before booking an online doctor consultation.
For the “bulk bill” question, do not promise free visits. The official site lists private-fee examples and says independent doctors set their own fees. Ask about the upfront fee, Medicare rebate and out-of-pocket amount before booking, especially after 5pm, weekends, public holidays, long consults and telehealth.