Independent patient guide · Goonellabah NSW · Verified August 2026
Goonellabah Medical Centre: Online Booking, GP Hours, Fees & Doctors
This guide is for Goonellabah Medical Centre at 616 Ballina Road, Goonellabah NSW 2480. The official phone number is 02 6625 0000.
Searchers may type “HotDoc booking,” but the official booking button currently points to the clinic’s own online booking route through AutoMed/BestHealth. Use this page to book, call, check hours, understand fees and choose the right GP service.
ClinicGoonellabah Medical Centre616 Ballina Road, Goonellabah NSW
Phone02 6625 0000Reception and appointment questions
Online bookingSome / most doctorsUse official Book Appointment route
BillingGenerally not bulk billedEach doctor sets fees
1Choose booking route
2Select right doctor
3Confirm fee
4Arrive prepared
!
Emergency rule: Call 000 now for chest pain, stroke symptoms, severe breathing difficulty, collapse, serious injury, heavy bleeding, severe allergic reaction, poisoning, seizure or any symptom that feels life-threatening.
Fast answer first
Quick Answer: How to Book Goonellabah Medical Centre
Call reception on 02 6625 0000 for all appointments, or use the official online booking route where available for specific doctors. The official site says online appointments are available for most doctors, while the contact/service pages also mention specific online booking availability for selected doctors.
Best routine pathBook online if your doctor is listed
Use the official booking route and confirm the clinic name before choosing a time.
Safest pathCall reception
Use phone for fees, doctor choice, urgent care, procedures, care plans or new-patient questions.
After hours02 6625 0047
Listed as the after-hours phone number for patients who attend the practice.
Email / formNon-urgent only
The official site says do not email for medical advice; book with your doctor.
Most useful answer: book online only when your preferred doctor appears and the appointment type is simple. Call reception for fees, urgent symptoms, skin checks, minor surgery, employment medicals, care plans, health assessments, telehealth, travel vaccines, WorkCover, test results or anything unclear.
Search intent correction
Is Goonellabah Medical Centre on HotDoc?
The official website’s booking links point to AutoMed / BestHealth-style online booking, not a clearly verified HotDoc clinic page. So this article should satisfy the “HotDoc booking” search intent by helping the user book online, while not falsely claiming HotDoc is the official platform.
Correct clinicGoonellabah Medical Centre
616 Ballina Road, Goonellabah NSW 2480. Phone 02 6625 0000.
This guide focus
Official bookingBook Appointment tab
Use the booking button from the official clinic site and check that your doctor is listed.
Verify before booking
When online failsCall reception
Online booking may not be available for every doctor, service or patient situation.
Safer fallback
Clickable micro-steps
How to Book an Appointment Online or by Phone
Start with the official booking route.
Confirm the page says Goonellabah Medical Centre and shows Goonellabah NSW before choosing a doctor.
Choose doctor first, then time.
Official doctor profiles show different work days, interests and online-booking availability. If your doctor is not listed online, call reception.
Confirm the appointment type.
A normal GP consultation is different from a skin check, care plan, health assessment, employment medical, travel vaccination, telehealth, minor surgery or urgent-care visit.
Ask the fee before attending.
Each doctor sets their own fees, and as a general rule the practice does not bulk bill consultations. Bring Medicare and concession cards.
Use email/contact forms only for non-urgent matters.
The official contact page says email is not checked regularly and should not be used for medical advice.
Reception script: “Hi, I’m booking Goonellabah Medical Centre at 616 Ballina Road. Is this appointment available online, which doctor should I choose, what fee applies, and do I need to book a longer or special appointment type?”
Hours users actually need
Goonellabah Medical Centre GP Hours
The official site separates appointment hours and phone-call hours. That matters because a patient may see “open” but still be outside the best reception phone window.
Mon–Fri appointments
8:00am–5:30pm
Mon–Fri phone calls
8:30am–5:00pm
Saturday
8:30am–1:00pm
Sunday
Closed
Best time to callWeekdays 8:30am–5:00pm
Use this for fees, appointments, results, doctor messages and service questions.
Saturday8:30am–1:00pm
Call early if the visit depends on a specific doctor, fee or urgent-care capacity.
Sunday / public holidaysOn-call path for existing patients
The contact page says patients who attend the practice can contact the on-call doctor by phone on Sundays and public holidays.
Small but important: some pages show a simpler business-hours summary, but the footer and service pages consistently separate appointment hours from phone-call hours. For real travel decisions, call reception if timing matters.
Fees and bulk billing reality
Fees, Bulk Billing and Payment Rules
Goonellabah Medical Centre’s FAQ says each doctor sets their own fees for visits and procedures, fees can change, and reception can provide the current fee for your doctor. It also says payment is expected at the time of consultation.
Bulk billingGenerally not bulk billed
The FAQ says, as a general rule, consultations are not bulk billed. Billing is a matter between you and your doctor.
PaymentPay at consultation
Cash, credit card and EFTPOS are listed. Medicare rebate can be processed back to EFTPOS where eligible.
Concession cardsShow on arrival
Holders of concession cards attract additional discounts, according to the FAQ.
WorkCoverClaim number matters
Initial WorkCover appointments require payment if you do not have a claim number. You may lodge the receipt with your employer.
Bulk-billed visit from 1 July 2026Signed consent needed
The clinic notes new Medicare Assignment of Benefits requirements: signed consent is needed for each bulk-billed visit before leaving the practice.
ProceduresAsk before booking
Each doctor sets fees for visits and procedures, so minor surgery, skin procedures and employment medicals should be confirmed first.
Exact fee question: “What is the current fee for this doctor and appointment type, is any rebate processed on the day, and do concession, pension or Medicare details change the amount I pay?”
Book Online, Call Reception, After-Hours Phone, Healthdirect or 000?
This tool does not diagnose symptoms. It helps the user choose the right admin route for booking, fees, results, services or urgent help.
Choose all four options.Your safest booking, fee or care route will appear here.
Choose the right service
Services at Goonellabah Medical Centre
The official services page lists GP consultations, urgent care, care plans, carpark consultations, employment medical examinations, flu vaccinations, health assessments, men’s health, minor surgery, MyMedicare, skin checks, telehealth, travel vaccinations and women’s health.
Standard GP careBook online if clear
Routine GP consultations, general health concerns, preventive care and follow-up appointments.
Online may work
Urgent GP careCall first
Official urgent-care examples include minor infections, respiratory illness, UTIs, rashes, minor cuts, sprains and sports injuries.
Phone route safer
Skin checksBook correct doctor/time
Skin checks are offered for moles, lesions and skin abnormalities. Call 02 6625 0000 for skin-check appointments.
Fee may vary
Health assessmentsReception booking
Health assessments involve nurses and/or medical students gathering information for your doctor to review.
Call reception
TelehealthDiscuss with reception
The telehealth page says reception can discuss the possibility of telehealth and will contact patients to arrange payment.
Phone first
PathologyS&N Pathology in same building
Sullivan Nicolaides Pathology has a collection room in the same building for convenience.
Bring request form
Service rule: use online booking for simple GP visits only. Call for procedure fees, doctor suitability, treatment-area care, nurse involvement, WorkCover, skin surgery, travel vaccines or health assessments.
Doctor choice made practical
Doctors and Online-Booking Clues
The official doctor page lists independent doctors consulting at the centre. Use the profiles to match the visit type, then confirm availability and fee with reception.
Online booking specifically notedDr David Glendinning
Profile mentions online booking, skin medicine/skin checks, chronic disease, men’s/women’s health, child/adolescent health and pre-employment medicals.
Online booking notedDr Timon Jansen
Profile says online booking is available; interests include skin cancer, lifestyle medicine, sexual health, family planning and Mirena/Kyleena/Implanon insertion.
Online booking notedDr Joseph Van Den Berg
Profile says appointments are available Monday, Tuesday and Friday and online booking is available.
Accepting new patientsDr James Smyth
Profile says he joined in December 2024, accepts new patients, and has a special interest in skin cancer medicine and minor skin cancer surgery.
Online booking notedDr Carolyn Condon
Profile says online bookings are available and she works Monday, Wednesday and Friday.
New 2026 profileDr Isam Al-Handola
Profile says he joins in August 2026, welcomes new patients, and appointments can be booked through the Book Appointment tab.
Important: doctor profiles can change. Do not promise a doctor is accepting new patients, bulk billing, or available today unless the official booking page or reception confirms it.
Test Results, Doctor Calls and Family Access Rules
Test resultsRing reception after about a week
The FAQ says patients should ring reception for results, usually about a week after the test is collected. Afternoon calls help.
ID checks3 checks before results
Reception uses date of birth, last 3 digits of mobile number and address before giving results.
Need more explanation?Book with your doctor
Reception reads the doctor’s short message. If you need more detail, book an appointment.
Family resultsConsent required
Privacy law prevents disclosure to family without prior consent noted in the file.
Doctor phone callsUsually not during consults
Doctors generally cannot take patient calls while consulting because interruptions are kept to a minimum.
Email / contact formNon-urgent only
Do not email for medical advice. The email is not checked regularly.
MyMedicare route
MyMedicare at Goonellabah Medical Centre
The official MyMedicare page says registration is voluntary and free. It lets your chosen general practice know you have registered with them and is intended to support better continuity of care with your GP and primary care team.
CostFree and voluntary
You can choose whether to register.
Registration effectPractice is notified
Your chosen practice is notified that you registered with them.
Ask receptionForm help
The clinic links to a MyMedicare registration form and government MyMedicare information.
After-Hours Help: On-Call Doctor, Healthdirect or 000
Emergency000
Use for life-threatening symptoms. Do not wait for a GP appointment.
Clinic after-hours phone02 6625 0047
Listed by the clinic as after-hours phone. Contact page says existing patients can phone the on-call doctor on Sundays and public holidays.
Unsure what care you need?Healthdirect 1800 022 222
Healthdirect provides 24/7 registered nurse advice across Australia.
Goonellabah Medical Centre is listed at 616 Ballina Road, Goonellabah NSW 2480. The official footer lists phone 02 6625 0000, fax 02 6624 4406, and after-hours phone 02 6625 0047.
Map search616 Ballina Road
Use the full address to avoid choosing a different Northern Rivers GP clinic.
PathologyS&N in same building
Convenient if your GP gives you a pathology request.
Hospital linksLismore / St Vincent’s
The about page says hospital-based investigations or admission can be arranged for Lismore and St Vincent’s Hospitals.
Before you go
What to Bring to Goonellabah Medical Centre
✓
Medicare card Needed for billing, rebates and signed assignment-of-benefit requirements where relevant.
FAQ: Goonellabah Medical Centre Booking, GP Hours and Fees
What is the phone number for Goonellabah Medical Centre?
The official phone number is 02 6625 0000. The official footer also lists fax 02 6624 4406 and after-hours phone 02 6625 0047.
Where is Goonellabah Medical Centre located?
Goonellabah Medical Centre is located at 616 Ballina Road, Goonellabah NSW 2480.
Can I book Goonellabah Medical Centre online?
Yes, the official website says appointments can be booked online for most doctors and provides a Book Appointment route. Some pages also mention online booking for selected doctors, so call reception if your doctor or appointment type is not available online.
Is Goonellabah Medical Centre on HotDoc?
The official booking links found on the clinic website point to AutoMed/BestHealth-style online booking, not a clearly verified HotDoc booking page. Use the official Book Appointment route from the clinic website.
What are Goonellabah Medical Centre opening hours?
The official footer lists appointments Monday to Friday 8:00am–5:30pm, phone calls Monday to Friday 8:30am–5:00pm, Saturday 8:30am–1:00pm, and Sunday closed.
What is the after-hours number?
The clinic lists 02 6625 0047 as the after-hours phone number. The contact page says patients who attend the practice can contact the on-call doctor by phone on Sundays and public holidays.
Does Goonellabah Medical Centre bulk bill?
The official FAQ says billing is a matter between you and your doctor and that, as a general rule, consultations are not bulk billed. Ask reception for the current fee for your doctor.
How do I pay for my appointment?
The FAQ says payment is expected at the time of consultation and can be made by cash, credit card or EFTPOS. The practice can process Medicare rebates back to an EFTPOS card where eligible.
Do concession cards reduce the fee?
The FAQ says holders of concession cards attract additional discounts. Show your Medicare and pension/concession cards to reception on arrival.
What happens with WorkCover appointments?
The FAQ says initial WorkCover appointments require payment if you do not have a claim number. You may lodge your receipt with your employer for reimbursement.
How do I get test results?
The FAQ says patients should ring reception for results, usually about a week after the test is collected. Afternoon calls help. Reception reads the doctor’s short message; if more information is needed, book an appointment.
Can a family member get my results?
No, not without prior consent. The FAQ says privacy law prevents disclosure to family members unless consent is noted in the patient file before leaving.
Can I email the clinic for medical advice?
No. The official contact page says email and the contact form are for non-urgent matters only, are not checked regularly, and should not be used to request medical advice. Book an appointment with your doctor.
What services does Goonellabah Medical Centre provide?
The official services page lists care plans, carpark consultations, employment medical examinations, flu vaccinations, GP consultations, health assessments, men’s health, minor surgery, MyMedicare, skin checks, telehealth, travel vaccinations, urgent care and women’s health.
Is pathology available at the clinic?
Yes. The official site says Sullivan Nicolaides Pathology has a collection room in the same building as Goonellabah Medical Centre.
Final Patient Summary
For Goonellabah Medical Centre, use the official location 616 Ballina Road, Goonellabah NSW 2480 and phone 02 6625 0000. Book online only when your doctor and appointment type appear in the official booking route.
Call reception for fees, doctor choice, urgent GP issues, skin checks, health assessments, care plans, WorkCover, telehealth, results, travel vaccines or anything unclear. Use 02 6625 0047 for the listed after-hours phone, 1800 022 222 for Healthdirect advice, and 000 for emergencies.
