Hope Island Medical Centre 2026: Phone, Hours, Address

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Independent patient guide · Hope Island QLD · 2026

Hope Island Medical Centre: Phone, Hours, Address & Booking Guide

Hope Island Medical Centre is listed at 10 Santa Barbara Road, Hope Island QLD 4212. Use this guide to call the right number, check opening hours, book the correct appointment type, understand mixed billing, and know when to phone reception instead of booking online.

Phone 07 5510 8199 Main reception number
Address 10 Santa Barbara Rd Hope Island QLD 4212
Billing Mixed billing Some doctors bulk bill eligible patients
After hours 134 100 Hello Home Doctor / 13SICK
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Emergency rule: call 000 or go to the nearest hospital emergency department for chest pain, uncontrolled bleeding, poisoning, constant vomiting, serious breathing problems, severe allergic reaction, collapse, seizure, or anything life or limb threatening.
Fast answer first

Quick Answer: Phone, Address and Best Booking Path

Main phone 07 5510 8199 Use for appointments, reception questions, fees and non-standard services.
Address 10 Santa Barbara Road Hope Island QLD 4212, Hope Island Shopping Centre area.
Opening pattern Mon–Thu 8–6 · Fri 8–5 · Sat 8–12 Sunday closed. Call before public holidays.
Best booking path HotDoc for standard visits Call reception for new patients, procedures, skin clinic, immunisations and care plans.
Call 07 5510 8199 Official Booking Page Book on HotDoc Official Contact Page
Do not book everything online. The clinic says online booking is for standard appointments. New patients need 2 consecutive appointments. Immunisations, health assessments, chronic-condition plans, women’s health checks and minor procedures should be made through reception.
Opening hours

Hope Island Medical Centre Opening Hours

Use these as normal listed hours, then call before public holidays, near closing time, or if you need a specific doctor or service.

Monday
8am–6pm
Tuesday
8am–6pm
Wednesday
8am–6pm
Thursday
8am–6pm
Friday
8am–5pm
Saturday
8am–12pm
Sunday
Closed
Best time to call During business hours Reception can help with bookings, doctor availability and fee questions.
Saturday rule Confirm fees first Some doctors may charge all patients on Saturday mornings.
After hours 134 100 Hello Home Doctor / 13SICK is listed for outside normal opening hours.
Clickable micro-steps

How to Book Hope Island Medical Centre Without Choosing the Wrong Appointment

Use online booking only for standard appointments. The clinic’s booking page says HotDoc is for standard appointments and not for emergency treatment.
Open Official Booking Page
Call reception if the booking type is not obvious. Call for immunisations, health assessments, GP chronic-condition management plans, women’s health checks and minor procedures.
Call Reception
New patient? Book extra time. The clinic says new patients need to book 2 consecutive appointments. Do not choose a short standard appointment if you are new.
Ask about billing before confirming. The clinic is mixed billing. Some doctors bulk bill eligible groups, but each doctor has their own fee schedule.
Use emergency care for emergency symptoms. Online booking is not for emergency treatment. Call 000 or go to the nearest emergency department if symptoms are serious.
Booking script: “Hi, I want to book Hope Island Medical Centre at 10 Santa Barbara Road. Is this a standard appointment suitable for HotDoc, or should reception book it? I’m also checking whether this doctor bulk bills my patient group or charges a private fee.”
Mixed billing explained

Does Hope Island Medical Centre Bulk Bill?

The clinic describes itself as a private billing / mixed billing practice. Some doctors bulk bill pensioners, health care card holders and children under 16, but each doctor may vary their own fee policy.

Usually bulk-billed groups Veterans, pensioners, HCC holders, under 16 The fee page says these groups are usually bulk billed, but doctor policy may vary. Eligibility-based
Private billing applies Most other patients Patients pay the GP fee first, then receive the Medicare rebate where eligible. Gap possible
Saturday warning Some doctors charge all patients The fee page says some GPs apply fees to all patients on Saturday. Call first
Patient / service type Plain-English answer What to ask before booking
Pensioner, health care card, veteran, child under 16 Usually bulk-billed, but doctor policy can vary. “Does this doctor bulk bill my card/age group for this appointment type?”
Standard adult GP consult Private fee likely; Medicare rebate may reduce the final out-of-pocket cost. “What is the total fee, rebate and gap for this doctor?”
Saturday appointment Some doctors may charge all patients. “Is Saturday bulk billed for me or will I pay a private fee?”
Telehealth If you are usually charged for appointments, telehealth fees apply; eligible bulk-bill patients may be bulk billed subject to Medicare rules. “Am I eligible for a Medicare-rebatable telehealth appointment?”
Repeat script, repeat referral, forms, WorkCover/InjuryNet May attract non-rebatable private fees. “Can this be done without a consult, and what is the admin/private fee?”
Official Fees Page Services Australia Bulk Billing Healthdirect Bulk Billing Guide
Fee details users need

Hope Island Medical Centre Fees, Telehealth and Admin Charges

Standard consult $97.05 fee · $45.05 rebate · $52 gap The official fee table lists this for a standard face-to-face consultation.
Most services $40–$60 out-of-pocket The fee page says longer or complex consults incur extra fees and most services are usually $40–$60 out of pocket.
Payment Pay at consultation EFTPOS is available and rebates can be claimed through Medicare Easyclaim.
Non-standard item Official fee signal Patient action
Repeat script without consultation $15 Expect that most repeat scripts still require an appointment or telehealth first.
Repeat referral without consultation $20 Ask whether the doctor needs to review you before issuing it.
Lost document reprint $10 admin fee may apply Keep original referral letters, scripts and request forms safe.
Medical record transfer Up to 2 patients $25; 3 or more patients $35 Ask reception for the current transfer process and secure delivery method.
Telehealth Fees apply if you are usually charged; eligible bulk-bill patients may be bulk billed subject to Medicare rules. Ask if you were seen face-to-face in the previous 12 months and whether Medicare rules apply.
Fee script: “Can you please tell me the total fee, Medicare rebate, out-of-pocket cost, and whether this service is bulk billed, privately billed, or not Medicare rebatable?”
Interactive decision helper

Hope Island Appointment Helper: HotDoc, Phone, After-Hours or 000?

This tool does not diagnose. It helps you choose the safest booking or contact route.

Choose the options above. Your booking route and fee warning will appear here.
Service routing

Services at Hope Island Medical Centre: What to Book and What to Call About

Standard GP care General practice consultations Discuss health concerns, symptoms, wellbeing, travel medicine and ongoing care with your regular GP. HotDoc may suit
Skin cancer clinic Call 07 5563 5151 The clinic says to call this number so the correct doctor and appointment length can be allocated. Call first
Health assessments Book through reception Includes 75+ assessments, 45–49 risk checks, Aboriginal and Torres Strait Islander health checks and other targeted assessments. Often bulk-billed
Chronic condition plans GPCCMP / regular reviews For long-term conditions such as diabetes, heart disease, osteoporosis, asthma and COPD. Reception booking
Procedures and infusions Call reception Fracture assessment, wound repair, burns dressing, skin biopsies, cryotherapy, iron infusions and other services may need specific doctors. Fee check
Women’s health Book correct appointment Contraception, IUD insertion/removal, fertility advice, pregnancy care, cervical screening, menopause and iron infusions are listed. Call first
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Bring Medicare card
Needed for rebates and any bulk-bill eligibility.
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Bring concession/veteran card
Important if asking about bulk billing.
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Bring payment card
Private fees, Saturday fees and non-rebatable fees may apply.
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Bring medication list
Include current medicine, dose, allergies and recent changes.
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Bring results/referrals
Useful for procedures, infusions, chronic care and specialist follow-up.
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Bring vaccine/travel details
Useful for immunisations and travel medicine advice.
When the clinic is closed

After-Hours Care for Hope Island Medical Centre Patients

Emergency 000 Use for life-threatening symptoms or anything life or limb threatening.
After-hours GP pathway 134 100 Hello Home Doctor / 13SICK is listed for care outside normal opening hours.
Paediatric option Cub Care The clinic lists Cub Care as a private paediatric after-hours telehealth service; check the service directly for fees.
Call 000 Emergency Call 134 100 Hello Home Doctor Cub Care
Continuity tip: the clinic says details of after-hours visits are forwarded to the practice on the next working day to support continuing care.
Location and arrival

Hope Island Medical Centre Address, Map and Contact Details

Address 10 Santa Barbara Road Hope Island QLD 4212.
Phone / fax 07 5510 8199 / 07 5510 8399 Phone reception for booking and service questions.
Email caution Do not email urgent matters The clinic says email is not the preferred contact method and confidentiality cannot be guaranteed.
Open in Google Maps Email reception@himc.com.au
Avoid these mistakes

Common Mistakes Before Visiting Hope Island Medical Centre

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Using online booking for emergency symptoms instead of calling 000.
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Booking a new-patient appointment as one short standard appointment instead of 2 consecutive appointments.
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Assuming every doctor bulk bills every eligible patient every day.
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Booking skin clinic, women’s health checks, procedures, immunisations or care plans online when reception should allocate the correct appointment.
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Emailing urgent or confidential medical matters when the clinic says email is not preferred and not for urgent issues.
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Forgetting that repeat scripts, referrals, reprints and medical record transfers can have private/admin fees.
Official links after explanation

Official Sources to Check Before You Travel

Hope Island Medical Centre official website

Use for general clinic information, services, doctors and current notices.

Open official website
Official contact page

Use for phone, fax, email, address and map.

Open contact page
Official booking page

Use for HotDoc booking policy, new-patient rule and which services must be booked by phone.

Open booking page
Official fees page

Use for mixed billing, standard fee, Medicare rebate, telehealth, repeat scripts, referrals and admin fees.

Open fees page
Official services page

Use for general practice, skin clinic, chronic plans, procedures, women’s health, mental health and other service routing.

Open services page
Official after-hours page

Use for Hello Home Doctor / 13SICK, emergency instructions and paediatric after-hours option.

Open after-hours page
FAQ

FAQ: Hope Island Medical Centre Phone, Hours, Address and Booking

What is Hope Island Medical Centre phone number?

The main phone number is 07 5510 8199.

Where is Hope Island Medical Centre located?

Hope Island Medical Centre is located at 10 Santa Barbara Road, Hope Island QLD 4212.

What are Hope Island Medical Centre opening hours?

Listed hours are Monday to Thursday 8am–6pm, Friday 8am–5pm, Saturday 8am–12pm and Sunday closed. Call before public holidays or near closing time.

How do I book Hope Island Medical Centre?

Use the official booking page or HotDoc for standard appointments. Call 07 5510 8199 if you cannot find a suitable appointment or need a non-standard service.

Can new patients book online?

The clinic says new patients need to book 2 consecutive appointments. If unsure, call reception before booking.

Does Hope Island Medical Centre bulk bill?

The clinic is mixed/private billing. It usually bulk bills veterans, pensioners, health care card holders and children under 16, but each doctor may vary their fee policy.

What is the standard consultation fee?

The official fee page lists a standard face-to-face consultation fee of $97.05, Medicare rebate of $45.05 and out-of-pocket cost of $52.00.

Can I book skin clinic online?

The services page says to call 07 5563 5151 for skin clinic appointments so the correct doctor and time slot can be allocated.

What is the after-hours number?

The clinic lists Hello Home Doctor / 13SICK on 134 100 for care outside normal opening hours. Call 000 for emergencies.

Can I email Hope Island Medical Centre?

The email is reception@himc.com.au, but the clinic says email is not preferred, should never be used for urgent matters, and email confidentiality cannot be guaranteed.

What should I bring to an appointment?

Bring Medicare card, concession/veteran card if relevant, payment card, medication list, allergies, results, referrals, vaccine records and booking confirmation.

What should I do in an emergency?

Call 000 or go to the nearest emergency department for life-threatening or serious symptoms.

Final Patient Summary

Hope Island Medical Centre is at 10 Santa Barbara Road, Hope Island QLD 4212. Call 07 5510 8199 for appointments, fees, service routing and reception help. Normal listed hours are Monday–Thursday 8am–6pm, Friday 8am–5pm, Saturday 8am–12pm and Sunday closed.

Use HotDoc for standard appointments only. Call reception for new patients, skin clinic, immunisations, health assessments, chronic-condition plans, women’s health checks, minor procedures, fees or anything unclear. For after-hours care use 134 100, and for emergencies call 000.

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