Blacktown Family Medical Centre: HotDoc App, Hours, GP Booking & Bulk-Billing Guide
This guide helps patients use Blacktown Family Medical Centre at 117–119 Main Street, Blacktown NSW 2148 without guessing what to click, which doctors are online-bookable, when to call, and what may still cost money.
The main rule is simple: selected GP appointments can be booked through HotDoc, some doctors are phone-only, walk-ins may be accepted only if the doctor is available, and bulk billing still depends on valid Medicare plus the doctor/service type.
Quick Answer: How Should You Book Blacktown Family Medical Centre?
Blacktown Family Medical Centre on HotDoc App: What Works and What Needs a Phone Call
Blacktown Family Medical Centre links to HotDoc for online booking, but not every doctor or appointment type should be booked online. The official patient information page says selected doctors can be booked through HotDoc or by calling the practice, while three named doctors are phone-only.
| Doctor / booking route | What the patient should do | Best action |
|---|---|---|
| HotDoc or phone | Appointments for patients of Dr Anoma Bandara, Dr Bernadette Dulawan, Dr Mahima Adhikary, Dr Sunandan Biswas, Dr Eric Le, Dr Shilan Ye, Dr Quang Do and Dr Tran Lam can be made through HotDoc or by calling. | Open HotDoc clinic page |
| Phone-only doctors | Appointments for patients of Dr Montana Ducic, Dr Hemant Kumar and Dr Maria Kamal can only be made by calling the practice. | Call reception |
| New patient uncertainty | The contact page says Dr Montana Ducic, Dr Hemant Kumar and Dr Maria Kamal do not accept new patients. | Call before trying to book online. |
| Phone consult | Phone consults can be booked through HotDoc or by phone, but only if you had a face-to-face consult with your doctor in the last 12 months. | Check your last visit date before booking. |
How to Book Without Choosing the Wrong Path
Booking script: “Hi, I want to book Blacktown Family Medical Centre. My doctor is [doctor name]. Can I book through HotDoc, or is this phone-only? I need [service]. Is this bulk billed or could there be an extra fee?”
Blacktown Family Medical Centre Fees: Bulk Billing, Medicare, Private Fees and Extras
The official fee page says doctors consulting from Blacktown Family Medical Centre may bulk bill patients with a valid Australian Medicare Card. It also warns that doctors may charge private fees, new-patient fees, form/document fees and additional service fees depending on the visit.
| Patient / service | What the official wording means | What to ask before booking |
|---|---|---|
| Valid Australian Medicare card | Doctors may bulk bill their patients. Patients may need to sign the AoB Assignment of Benefits form by email or SMS after GP visits. | Ask if your chosen doctor and service will be bulk billed. |
| No valid Medicare card | Your doctor may charge a consultation fee at their discretion. Guidance shown: standard GP consult often around $80; long consult often around $110. | Ask reception to confirm the doctor’s current fee before attending. |
| New patient | Your doctor may charge an initial new-patient fee. | Ask if you count as new and whether a first-visit fee applies. |
| Forms and documents | Doctors may charge for completion of forms and documents. | Bring the form and ask the fee before the consult. |
| Extra clinical services | Additional fees may apply for ECGs, spirometry, vaccinations, nurse injection service, wound dressing, GP medical procedures and iron infusion consumables. | Ask whether the item is Medicare-covered or privately charged. |
| Not covered by Medicare | WorkCover, CTP third party, pre-employment, taxi/bus driver medical assessments, medical record transfer, travel vaccines and Q fever services are listed as not covered by Medicare. | Ask for private cost before booking. |
| Specialists / allied health / imaging / pathology | Gap fees or out-of-pocket costs may be charged by your doctor, specialist, allied health, radiology or pathology services. | Do not assume every onsite service is free. |
Blacktown Family Medical Centre Opening Hours
The official home page lists consulting hours as Monday to Friday 8:00am–7:00pm, Saturday 9:00am–5:00pm, Sunday 9:00am–5:00pm and public holidays 9:00am–5:00pm. The contact page warns that doctors set their own hours and advertised consultation hours are a guide only.
HotDoc, Phone Call, Walk-In, After-Hours or 000?
This tool does not diagnose symptoms. It helps visitors choose the correct booking/admin path before contacting the clinic.
Services at Blacktown Family Medical Centre
Public health listings describe Blacktown Family Medical Centre as a GP practice with medical practitioners, allied health, specialists, pathology, ultrasound imaging and nursing services onsite. The official service page also lists mental health, dietitian, podiatry, psychologist and mental health nurse services.
| Need | Best route | Why it matters |
|---|---|---|
| Routine GP consult | HotDoc if doctor listed; phone if not | Not all doctors are HotDoc-bookable. |
| Phone consult | HotDoc or phone | You must have seen your doctor face-to-face within the last 12 months. |
| Pathology or imaging results | Book GP follow-up | Reception and nurses cannot give results over the phone for privacy/confidentiality reasons. |
| Prescription, certificate or referral | Book GP appointment | Patient info says these requests require an appointment with your GP. |
| Vaccination / injection / dressing | Call first | Additional fees may apply for vaccinations, injection service, wound dressing and consumables. |
| WorkCover / CTP / pre-employment | Call for private billing | Fee page lists these services as not covered by Medicare. |
Doctors at Blacktown Family Medical Centre
The official doctor page says doctors supported by BFMC are independent practitioners consulting from the centre, and billing questions can be asked during consultation. Use the doctor list to choose the right booking path, then verify current availability.
After-Hours Care: BFMC, Sydney Medical Service, 13SICK or 000?
What to Bring Before Your Appointment
Needed if your doctor bulk bills or Medicare rebate applies.
EFTPOS is available onsite; bring payment method for private fees or extras.
Bring any relevant card if asking about billing support.
Include current medicines, dose, allergies and recent changes.
Useful for follow-up, repeat referral and specialist/allied-health care.
Bring forms for pre-employment, taxi/bus driver medicals, WorkCover/CTP or certificates.
The home page says masks are required for flu symptoms and patients should bring their own.
Bring HotDoc confirmation, SMS, doctor name and appointment time.
Address, Parking, Accessibility and Map
Blacktown Family Medical Centre is located at 117–119 Main Street, Blacktown NSW 2148, in Blacktown CBD near the corner of Sunnyholt Road and Main Street. Public health listings describe it as within walking distance of Blacktown Station and Blacktown Hospital.
Common Mistakes Before Booking
Official Sources to Check Before You Travel
Use for address, phone, hours, announcements, pathology hours, HotDoc booking link and after-hours number.
Open official websiteUse for live online appointment availability with online-bookable doctors.
Open HotDoc bookingUse for HotDoc-vs-phone doctor rules, phone consult conditions, walk-ins, results, referrals, parking and records transfer.
Open patient infoUse for Medicare/bulk-billing wording, private fee guidance and non-Medicare/extras list.
Open fees pageUse for GP and specialist names/qualifications and independent-practitioner note.
Open doctors pageUse for allied health, mental health, dietitian, podiatry, psychologist and mental health nurse details.
Open services pageUse for phone, fax, contact warnings, after-hours links and location notes.
Open contact pageUse for secondary checks on address, phone, facilities, bulk-billing-only signal and onsite services.
Open NSW health listingFAQ: Blacktown Family Medical Centre HotDoc App, Hours and GP Booking
What is Blacktown Family Medical Centre phone number?
Call (02) 9671 8500 for Blacktown Family Medical Centre reception, appointment availability and fee questions.
Where is Blacktown Family Medical Centre located?
Blacktown Family Medical Centre is at 117–119 Main Street, Blacktown NSW 2148, in Blacktown CBD near the corner of Sunnyholt Road and Main Street.
Can I book Blacktown Family Medical Centre on HotDoc App?
Yes, selected doctors can be booked through HotDoc or by calling the practice. Search the exact clinic name and match the address 117–119 Main Street, Blacktown NSW 2148.
Which doctors are phone-only?
The official patient information page says appointments for Dr Montana Ducic, Dr Hemant Kumar and Dr Maria Kamal can only be made by calling the practice.
Do Dr Montana Ducic, Dr Hemant Kumar and Dr Maria Kamal accept new patients?
The official contact page says these doctors do not accept new patients. Call reception if you are unsure which doctor can see you.
What are Blacktown Family Medical Centre opening hours?
The home page lists Monday to Friday 8am–7pm, Saturday 9am–5pm, Sunday 9am–5pm and public holidays 9am–5pm. Doctor-specific hours can vary, and specific public holidays may close, so call before travelling.
Does Blacktown Family Medical Centre bulk bill?
The official fee page says doctors may bulk bill patients with a valid Australian Medicare Card. Extra or private fees may still apply depending on doctor, service type and Medicare eligibility.
What private fees can apply?
If you do not have a valid Medicare card, doctor consultation fees may apply. The official fee page gives guidance that a standard GP consult is often around $80 and a long consultation around $110, but patients should confirm the current doctor fee.
Which services may cost extra?
Extra fees may apply for ECGs, spirometry, vaccinations, nurse injection service, wound dressing, medical procedures, iron infusion consumables, forms, documents, WorkCover, CTP, pre-employment medicals, taxi/bus driver medical assessments, records transfer, travel vaccines and Q fever services.
Can I walk in without an appointment?
Walk-ins may be accepted depending on doctor availability, but walk-ins usually have a longer waiting time. Calling first is safer.
Can I book a phone consultation?
Phone consults can be booked via HotDoc or by calling, but you must have had a face-to-face consult with your doctor within the last 12 months.
Can I get test results over the phone?
No. Patient information says reception and nurses cannot give investigation results over the telephone because of privacy and confidentiality. Book to see your doctor.
Is pathology available onsite?
Yes. The home page lists Douglas Hanly Moir Pathology as available Monday to Friday 8am–4pm and Saturday/Sunday 9am–1pm. Bring your pathology request form.
What is the cancellation fee?
The contact page says last-minute cancellation within 24 hours may incur a $50 cancellation fee, and missed bookings may affect future re-booking with your doctor.
What should I do after hours?
For emergencies call 000. For after-hours GP service, the clinic lists Sydney Medical Service on (02) 8724 6300 and 13SICK/National Home Doctor on 137425. For advice call Healthdirect on 1800 022 222.
Final Patient Summary
Blacktown Family Medical Centre is at 117–119 Main Street, Blacktown NSW 2148. Call (02) 9671 8500. Use HotDoc for selected doctors, but call for Dr Montana Ducic, Dr Hemant Kumar and Dr Maria Kamal, longer appointments, new-patient uncertainty, walk-ins, forms, referrals, scripts, results, procedures and fee checks.
Bring a valid Medicare card, payment card, any concession/DVA card, appointment confirmation, medication list and any forms/results. Bulk billing may apply with valid Medicare, but private fees and extras may apply for non-Medicare, forms, vaccinations, procedures, dressings, WorkCover, CTP, travel vaccines, records transfer and similar services.