Sinnamon Park Medical Centre: Telehealth GP, Fees, Hours & Bulk Billing Guide 2026
This guide focuses on Sinnamon Park Medical Centre at Level 2, 554 Seventeen Mile Rocks Road, Sinnamon Park QLD 4073. It explains the main things searchers need first: phone, hours, telehealth/video waiting-room steps, appointment length, private fees, Medicare rebates, and after-hours care.
Important billing answer: this clinic says private fee charges apply to all consultations, including telephone and telehealth consultations. A valid Medicare card may allow a Medicare rebate, but this is not the same as automatic bulk billing.
Quick Answer: Telehealth GP and Bulk Billing at Sinnamon Park Medical Centre
How Sinnamon Park Medical Centre Telehealth Works
Telehealth fee script: “Hi, I want to book a telephone/video GP appointment. What is the private fee, what Medicare rebate applies, when will my card be charged, and should this issue be seen in person instead?”
Does Sinnamon Park Medical Centre Bulk Bill?
The safe answer is: do not assume bulk billing. The clinic’s official information says private fee charges apply to all consultations, including telephone and telehealth consultations. Medicare rebates are available for valid Medicare card holders when the service is included in the Medicare Benefits Schedule.
| Appointment or patient type | Billing signal | What to ask before booking |
|---|---|---|
| Standard in-person GP consult | Private fees apply; Medicare rebate may apply if eligible. | “What is the fee and expected Medicare rebate for this appointment?” |
| Telephone consult | Private fees apply. Card details may be taken at booking. | “Will my card be charged after the consult, and what rebate applies?” |
| Telehealth / video consult | Private fees apply. Use virtual waiting area if video appointment is booked. | “Is video suitable for my issue, or do I need an in-person examination?” |
| Car consult | Private fees apply. Card details may be taken at booking. | “Where should I wait, and how will payment/rebate be processed?” |
| Pap smear, procedures, childhood immunisations, insurance medicals, yearly check-ups, four-year-old check-ups | Longer appointment may be needed; fee depends on service and doctor time. | “How long should I book, and what fee applies?” |
| Home visit | Private charges apply; visits may be available or referred to after-hours service. | “Am I within range, is a home visit available, and what is the private charge?” |
| No Medicare card / non-MBS service | Do not assume rebate. | “What is the full private fee payable today?” |
Sinnamon Park Medical Centre Opening Hours
How to Book the Right Appointment Type
Appointment script: “I need a GP appointment for [reason]. Is a 10–15 minute appointment enough, or should I book a longer appointment? Is telephone/video suitable, or should I attend in person?”
Sinnamon Park Medical Centre Doctors: Who Is Listed Online?
The practice’s official staff page says independent doctors provide services from the clinic rooms. Public doctor profiles found online include the following; use the booking page or call reception for live availability, new-patient status and which doctor is suitable for your issue.
Telehealth, In-Person, Call Reception, After-Hours or 000?
This tool does not diagnose. It helps users choose the right administrative path based on the clinic’s official telehealth, fee, appointment and after-hours information.
Services: Which Appointment Path Should You Use?
| Need | Official service signal | Best action |
|---|---|---|
| Simple GP care | Full range of general practice care for the whole family. | Book online or call reception if unsure. |
| Telehealth consultation | Telehealth consultations listed under services; video waiting room instructions on booking page. | Book telehealth, confirm fee, then use waiting room only if it is a video appointment. |
| Travel medicine | GPs can offer travel health advice and arrange vaccines including Yellow Fever. | Book early before travel and bring itinerary/vaccine history. |
| Vaccination / immunisation | National Immunisation Program childhood vaccines plus influenza, COVID-19, Q-fever, travel, Yellow Fever, pneumococcal, shingles and more. | Call if you need vaccine stock, timing or eligibility confirmed. |
| Medicals | Pre-employment medical, driver’s licence renewal and medical certificates listed. | Call for correct appointment length and fee. |
| Minor surgery / procedure | Skin lesion excisions/biopsies, sutures, simple fractures/dislocations, wound management, iron infusion, foreign body removal, ear wax removal, ingrown toenail resection and allergy desensitisation listed. | Call before booking; procedure time and fee may differ from a standard GP consult. |
| Screening | Hearing, heart/cardiovascular, pap smears, skin checks and spirometry listed. | Book the right screening type; pap smears and skin checks may need longer or specific appointment types. |
| Home Medicines Review | Consultant pharmacist review listed. | Ask whether referral/eligibility applies and how the review is arranged. |
| eScripts | Doctor can send a digital prescription by SMS or email for suitable cases. | Do not request scripts by email; book/ask reception for the correct process. |
| Iron infusion | Iron Infusion Clinic listed for iron deficiency and anaemia treatment. | Ask whether GP review, blood results and referral form are needed before infusion. |
Results, Referrals, Scripts and Email: Rules Users Miss
Results script: “I need to discuss my results. Can I book a follow-up appointment, and should it be telephone, video or in person?”
After Hours, Home Visits and Emergency Route
| Situation | Use this | Why |
|---|---|---|
| Clinic closed, non-emergency issue | Call 13 74 25 | The clinic lists National Home Doctor Service as after-hours provider. |
| Too sick to attend the surgery | Call reception during hours or after-hours service outside hours | Home visit may be available, but private charges apply and distance matters. |
| Urgent but not clearly life-threatening | Call the clinic during hours or after-hours provider outside hours | Reception/doctor can route you to the right care, but do not delay if symptoms escalate. |
| Life-threatening symptoms | Call 000 | Telehealth and routine GP booking are not safe for emergency symptoms. |
Address, Map, Accessibility and What to Bring
Needed for Medicare rebate processing where eligible.
Required for telephone/telehealth/car consult booking and payment processing.
Include dose, allergies and recent medication changes.
Useful for follow-up, chronic care, screening or specialist referral.
For video consults, charge your phone/computer and test camera, microphone and internet.
Use a private place for telephone/video medical discussions.
Keep HotDoc/booking SMS or email ready.
Tell reception if you need accessibility support before arrival.
Common Mistakes Before Booking Telehealth or GP Care
Official Sources to Check Before You Book
Use these source links to verify live booking, fee rules, telehealth steps, hours, doctor availability, services and after-hours instructions.
Use for phone, address, hours, main booking path and practice overview.
Open official websiteUse for telehealth video waiting-room instructions and online booking.
Open booking pageUse for appointment length, fee/billing rules, telehealth payment, email rules, after-hours and home-visit notes.
Open about pageUse for phone, fax, address, hours, emergency reminder and map.
Open contact pageUse for telehealth, travel, vaccines, medicals, procedures, screening, eScripts and iron infusion services.
Open services pageUse for practitioner categories and doctor/staff profile navigation.
Open staff pageUse as a government directory cross-check for private organisation type, payment options, accessibility and services.
Open QFinder listingUse for bus/public transport planning before travelling to the centre.
Open TranslinkFAQ: Sinnamon Park Medical Centre Telehealth GP and Bulk Billing
What is Sinnamon Park Medical Centre phone number?
The main phone number is 07 3279 0444. The fax number listed on the official contact page is 07 3279 0799.
Where is Sinnamon Park Medical Centre located?
The clinic is located at Level 2, 554 Seventeen Mile Rocks Road, Sinnamon Park QLD 4073.
What are Sinnamon Park Medical Centre opening hours?
The official hours are Monday to Friday 7:00am–6:00pm, Saturday 8:00am–12:00 noon, and Sunday closed.
Does Sinnamon Park Medical Centre offer telehealth?
Yes. The services page lists telehealth consultations, and the booking page gives instructions for video-call appointments using a virtual waiting area.
How do I join a video telehealth appointment?
After booking a video appointment, click “Start Video Call,” follow the prompts until you see “You are now waiting to be seen,” then remain ready for the doctor to connect.
Do telephone appointments need the video waiting room?
No. The booking page says the virtual waiting-room step is not required for telephone appointments because the doctor will call you.
Does Sinnamon Park Medical Centre bulk bill telehealth?
Do not assume bulk billing. The official billing information says private fee charges apply to all consultations, including telephone and telehealth consultations. Medicare rebates may be available for eligible valid Medicare card holders.
When are payment details taken for telehealth?
The official billing information says Visa/Mastercard details are taken at the time of booking a telephone, telehealth or car consult, and payment plus Medicare rebate processing occurs once the consult is complete.
How long is a standard appointment?
The official about page says a standard appointment is 10 to 15 minutes. Longer consultations are available and should be arranged through reception.
When should I book a longer appointment?
Longer appointments are generally needed for pap smears, surgical procedures, childhood immunisations, insurance medicals, yearly check-ups, four-year-old check-ups or extended discussions.
Can I request scripts, referrals or results by email?
No. The clinic says email is checked periodically and should not be used for urgent or patient matters. Appointments are required for referrals, script requests and results.
How do I get test results?
The clinic says patients are required to make follow-up appointments for all results, and only a doctor can provide results over the phone.
What is the after-hours number?
The after-hours provider listed by the clinic is the National Home Doctor Service on 13 74 25.
When should I call 000 instead of booking telehealth?
Call 000 for chest pain, stroke signs, severe breathing difficulty, collapse, major injury, heavy bleeding, poisoning, seizure, severe allergic reaction, an unresponsive person or any life-threatening symptom.
Final Patient Summary
Sinnamon Park Medical Centre is at Level 2, 554 Seventeen Mile Rocks Road, Sinnamon Park QLD 4073. Call 07 3279 0444, fax 07 3279 0799, or use the official booking page for appointments.
Telehealth is available, but the clinic says private fees apply to all consultations, including telephone and telehealth. Confirm the fee, Medicare rebate and whether your issue is suitable for phone/video before booking.