Shellharbour Medical Centre: Hours, GP Doctors & Bulk Bill

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Independent patient guide · Oak Flats NSW · 2026

Shellharbour Medical Centre: Hours, GP Doctors, Booking & Bulk Billing Reality

This guide is for Shellharbour Medical Centre at 2–6 College Avenue, Oak Flats NSW 2529. It helps patients quickly check opening hours, GP doctors, booking options, fees, bulk-billing eligibility, after-hours care and what to bring.

The most important point: this is a mixed billing practice. Some patients are bulk billed on weekdays, many appointments have private fees, and Saturday appointments are privately billed.

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Emergency rule: call 000 immediately for chest pain, stroke signs, severe breathing difficulty, collapse, heavy bleeding, serious injury, severe allergic reaction, poisoning, seizure or any symptom that feels life-threatening.
Fast patient answer

Quick Answer: What Should You Do First?

Routine GP visit Book on HotDoc Use online booking when your appointment type is simple and available.
Fee-sensitive visit Call reception first Ask whether your exact appointment is bulk billed or privately billed.
Saturday visit Private billing applies All Saturday appointments are privately billed and a $5 weekend surcharge applies.
Urgent but not emergency Use after-hours routes Call the practice after-hours mobile if you are an existing patient, or use Healthdirect.
Call 02 4295 1333 Book on HotDoc Official Website Open Directions
Plain-English billing answer: Shellharbour Medical Centre is not “bulk bill for everyone.” It is a mixed billing clinic. Weekday bulk billing is listed for aged pension cardholders, disability pensioners, DVA patients and children under 16. Most other patients should expect a private fee unless reception confirms otherwise.
Avoid the wrong clinic

Which “Shellharbour Medical Centre” Are You Searching For?

Search results can mix Oak Flats, Shellharbour City Centre and Stockland/Shellharbour clinic names. Before calling or booking, match the name, address and phone together.

Clinic / listing Address Phone / booking Why it matters
Shellharbour Medical Centre
This article focus		 2–6 College Avenue, Oak Flats NSW 2529 02 4295 1333
HotDoc booking		 Use this if your booking, map or official page says College Avenue / Oak Flats.
Shellharbour Doctors
Different clinic		 Shop 007, Shellharbour Retail Park, Lake Entrance Road, Shellharbour NSW 2529 02 4210 8870 This has a similar search intent but is not Shellharbour Medical Centre at College Avenue.
Shellharbour Family Healthcare
Nearby search result		 Shop 3001, 211 Lake Entrance Road, Shellharbour NSW 2529 Check that clinic’s own listing before calling. Healthdirect can show it near the same suburb, so do not mix billing or hours.
Trust rule: do not copy hours, bulk-billing status or doctor names from one Shellharbour clinic to another. This article only covers Shellharbour Medical Centre at 2–6 College Avenue, Oak Flats.
Hours that matter

Shellharbour Medical Centre Opening Hours

Reception is listed as available during business hours. Saturday opening is subject to doctor availability, so call before travelling if you need a specific doctor, same-day care or fee confirmation.

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–4:00pm*
Sunday
Closed
Best time to call Weekday morning Use reception hours for fees, new-patient questions, procedures and doctor availability.
Saturday warning Doctor availability varies Saturday is listed as subject to doctor availability and private billing applies.
Sunday Closed Use after-hours routes or Healthdirect for non-emergency guidance.
GP doctors by need

Shellharbour Medical Centre Doctors

The official About page lists the doctors below. For the safest booking, choose the doctor based on your health need and then check availability on HotDoc or by phone.

Dr Bahgat Gerges

Principal GP & Co-Founder, MBBS, FRACGP.

Skin cancer medicine Minor procedures Preventative care Medical education
Skin checks and procedural skin clinics are listed for Tuesday afternoons.

Dr Soheir Abadier

GP & Co-Founder, MBBS, FRACGP.

Antenatal care Child health Women’s health Medical education

Dr Salwa Hammad

General Practitioner, MB ChB, FRACGP.

Women’s health Children’s health Chronic disease Diabetes care Cosmetic medicine

Dr Vera Stojkovska

General Practitioner, MBBS, FRACGP.

Antenatal care Women’s health Children’s health Men’s health

Dr Cindy Casado

General Practitioner, MBBS, FRACGP.

Antenatal shared care Women’s health Paediatrics Preventative medicine

Dr Chamu Ramakrishna

General Practitioner, MBBS, DCH, MPH, FRACGP.

Women’s & children’s health Chronic disease Mental health IUD / reproductive health Aboriginal health Skin checks

Dr Lucinda Mylchreest

GP Registrar, MBBS.

Women’s health Mental health Chronic disease management
Check Doctors on HotDoc Official Doctor Profiles
Bulk billing reality check

Does Shellharbour Medical Centre Bulk Bill?

Short answer: Shellharbour Medical Centre is a mixed billing practice. Bulk billing is available only for certain eligible patients and mainly on weekdays. All other patients, including telehealth patients, are privately billed unless the clinic confirms otherwise.

Bulk billing listed for Weekdays only Aged pension cardholders, disability pensioners, DVA patients and children under 16.
Private billing listed for All other patients Includes telehealth appointments unless reception confirms another rule.
Saturday appointments Private billed + $5 All Saturday appointments are privately billed, including concession card holders and children.

Consultation Fee Snapshot

Appointment type Practice fee Medicare rebate Patient note
Short consultation <6 mins $50 $20.05 Ask if your issue suits a short consult.
Standard consultation 6–19 mins $80 $43.90 Most common private-fee reference point.
Long consultation 20–40 mins $135 $84.90 Use for multiple issues, complex care or detailed reviews.
Prolonged consultation 40+ mins $198 $125.10 Book by phone if you need a very long appointment.
Mental Health Plan $155–$227 $106.20–$156.45 Ask which item applies before booking.

Procedure / Treatment Fee Snapshot

Service Practice fee Medicare rebate Aged pensioner fee / note
Skin check $135 $84.90 Bulk billed for aged pensioner fee field.
Ear irrigation $98 $43.90 $80
Ear suction $198 $125.10 $151
Iron infusion $190 $84.90 $159.90
IUD insertion $300 $183.60 Book the correct appointment type.
IUD removal + insertion $440 $235.15 Call before booking.
Implanon insertion $145.35 $85.35 Confirm device and timing requirements.
Implanon removal $189.40 $89.40 Confirm fee and appointment length.
Implanon removal + insertion $335 $174.75 Call first.
Fees can change. Use the table as a planning guide only. Before attending, ask: “Is this exact appointment bulk billed, privately billed, or procedure billed, and what will I pay on the day?”
Official Fees & Billing Page Services Australia Bulk Billing Healthdirect Bulk Billing Guide
Booking route

How to Book Shellharbour Medical Centre

Appointments are available Monday to Saturday. The official GP service page says new patients are welcome, and bookings can be made through HotDoc or by calling reception.

Confirm you have the right clinic. Match Shellharbour Medical Centre, 2–6 College Avenue, Oak Flats, and 02 4295 1333.
Choose HotDoc for simple GP visits. Use HotDoc for routine check-ups, simple script discussions, referrals, certificates or standard reviews when the appointment type is available.
Open HotDoc
Call for complex or fee-sensitive appointments. Call for skin clinic, IUD, iron infusion, WorkCover, mental health plan, procedures, psychology, podiatry, dietitian, echocardiography, pathology or long appointments.
Call Reception
Cancel early if you cannot attend. The clinic asks for at least 1 hour notice. Late cancellation or missed appointment fees are $20 for standard appointments and $40 for long appointments.

Phone script: “Hi, I want to book Shellharbour Medical Centre at 2–6 College Avenue. Is this appointment bulk billed or privately billed, which doctor should I choose for this issue, and should I book on HotDoc or through reception?”

Service-by-service guide

Services at Shellharbour Medical Centre

General Practice Family GP care Check-ups, women’s/men’s/children’s health, chronic disease, mental health care plans, immunisations, travel health, screenings, referrals, aged-care plans and health assessments. HotDoc or phone
Skin Clinic Checks + minor procedures Full-body skin checks, mole/lesion assessment, cryotherapy, biopsies, minor excisions and monitoring. Call if procedure possible
IUD / reproductive health Insertion + removal IUD services are listed with Dr Chamu Ramakrishna, including counselling, insertion, removal and follow-up. Book correct appointment
Onsite pathology Southern IML Pathology Blood, urine/stool, swabs, INR monitoring, hormone/pregnancy testing, spirometry by booking and blood pressure monitoring. Referral required
Echocardiography Fortnightly Fridays Onsite echo via Advara HeartCare. Referral is required and Medicare-eligible patients are listed as bulk billed. Referral needed
Psychology Sylvia Acevedo Private therapy support for anxiety, depression, stress, grief, PTSD, trauma and chronic illness support. GP Mental Health Care Plan may provide rebates. $210 listed fee
Dietitian Mary Sidrak, APD Dietary support for diabetes, weight, cholesterol, PCOS, allergies, coeliac disease, IBS, kidney disease, gout and prevention. Fridays 9:30–1:30
Podiatry Foot + lower limb care Diabetic foot checks, Doppler vascular checks, corns, calluses, plantar warts, ingrown toenails, heel pain, cracked heels and nail care. $70 listed fee
Health Justice Partnership Free initial legal consult For SMC patients through Hanna Lawyers, covering areas such as family law, property, criminal law, wills and estate law. Ask reception

Pathology Hours

Service Hours / access What to bring
Southern IML Pathology Monday–Friday 8:00am–5:00pm, closed 1:00pm–2:00pm. Saturday 8:00am–11:00am. Valid pathology referral. Call reception to book where needed.
Spirometry Booking required. Referral and any medication instructions from your doctor.
INR / anticoagulant monitoring Listed as a common onsite pathology test. Referral and current medication details.
Results, email and records

Test Results, Email and Privacy Rules

Test results Book a follow-up Results are not provided over the phone. The clinic asks patients to book follow-up in person or via telehealth.
Email No medical advice by email General enquiries can be sent by email, but the policy says medical advice and results are not provided by email.
Urgent result Clinic contacts you If a result is clinically urgent, the team says they will contact you directly to arrange review.

Result script: “I had tests done and need to book the correct follow-up. Is this suitable for telehealth, and will there be a private fee or Medicare rebate?”

Email Reception Official Policies Official FAQs
After-hours routing

After-Hours Care and Urgent Contacts

For emergencies, call 000. For non-emergency after-hours care, choose the right route based on whether you are an existing patient and how urgent the issue is.

Situation Contact When listed / note
Medical emergency 000 Use for life-threatening symptoms.
Existing SMC patient after-hours contact 0437 740 938 Weekdays 6:00pm–11:00pm; Monday to Saturday mornings 6:00am–8:00am.
Illawarra Radio Doctor 02 4228 5522 Weekdays 6:00pm–6:00am, weekends 12:00pm–6:00am, public holidays 24 hours.
Dapto Urgent Care Centre 02 4262 4540 Call/check before attending because urgent-care access can change.
24/7 health advice 1800 022 222 Healthdirect registered nurse advice when you are unsure what level of care is needed.
Nearest hospital contact listed by clinic 02 4296 6666 Shellharbour District Hospital phone listed by the clinic.
Call 000 Call SMC After-Hours Mobile Call Healthdirect
Interactive decision helper

HotDoc, Phone, Fee Check or 000?

This tool is not medical advice. It simply helps a visitor choose the right administrative next step.

Choose the options above. Your booking, billing or after-hours route will appear here.
Location and visit prep

Address, Parking, Wheelchair Access and Map

Address 2–6 College Avenue Oak Flats NSW 2529. Use College Avenue in the map search.
Facilities signal Wheelchair access Healthdirect-sourced listings also show free parking and toilet facility signals.
Contact reception@smcentre.com.au Fax: 02 4295 1666. Do not email emergencies or medical advice requests.

Bring This to Avoid Delays

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Medicare card
Needed for rebates and bulk-billing eligibility checks.
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Concession / DVA card
Needed if you expect weekday bulk billing.
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Payment card
Private fees, procedures and Saturday surcharge may apply.
✓
Photo ID
Useful for new-patient details and account matching.
✓
Medication list
Include dose, allergies and recent changes.
✓
Referral / request form
Needed for pathology, echo and some allied health pathways.
✓
Previous results
Bring pathology, imaging, hospital letters and specialist reports.
✓
HotDoc confirmation
Check doctor, time, appointment type and fee notes before travelling.
Common mistakes fixed

Mistakes to Avoid Before Booking

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Assuming Shellharbour Medical Centre is bulk billed for every patient and every day.
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Booking a Saturday appointment without expecting private billing and the $5 weekend surcharge.
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Choosing HotDoc for IUD, skin procedures, iron infusion, WorkCover or allied health without calling first.
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Expecting test results over the phone instead of booking a follow-up consultation.
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Emailing for medical advice or results when the policy says this is not provided by email.
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Mixing up Oak Flats Shellharbour Medical Centre with Shellharbour Doctors or other nearby clinics.
Official links after the answer

Official Sources to Check Before You Travel

Shellharbour Medical Centre official website

Use for clinic overview, address, services and main booking link.

Open official website
Official contact page

Use for current phone, fax, email, hours, after-hours mobile and support contacts.

Open contact page
Official services, fees and billing page

Use for mixed billing, consultation fees, procedure fees and Saturday billing notes.

Open fees and services
Official doctors page

Use for GP names, interests and practice background.

Open doctor profiles
HotDoc booking page

Use for live doctor availability and online appointments.

Open HotDoc
Healthdirect advice line

Use 1800 022 222 when you are unsure what level of care is needed and it is not an emergency.

Open Healthdirect helpline
FAQ

FAQ: Shellharbour Medical Centre Hours, Doctors, Booking and Bulk Billing

What is Shellharbour Medical Centre phone number?

The public phone number for Shellharbour Medical Centre at 2–6 College Avenue, Oak Flats NSW 2529 is 02 4295 1333.

Where is Shellharbour Medical Centre located?

Shellharbour Medical Centre is located at 2–6 College Avenue, Oak Flats NSW 2529. Use College Avenue in your map search to avoid mixing it with similarly named Shellharbour clinics.

What are Shellharbour Medical Centre opening hours?

The clinic lists Monday to Friday 8:00am–6:00pm, Saturday 8:00am–4:00pm subject to doctor availability, and Sunday closed.

Does Shellharbour Medical Centre bulk bill?

Shellharbour Medical Centre is a mixed billing practice. Bulk billing is listed on weekdays only for aged pension cardholders, disability pensioners, DVA patients and children under 16. Other patients are generally privately billed unless reception confirms otherwise.

Are Saturday appointments bulk billed?

No. The clinic’s billing information says all Saturday appointments are privately billed for all patients, including concession card holders and children, and a $5 weekend surcharge applies.

How do I book Shellharbour Medical Centre online?

Use the Shellharbour Medical Centre HotDoc page for routine GP bookings. Call reception for procedures, IUD services, skin clinic, iron infusion, WorkCover, allied health, pathology, echocardiography or fee-sensitive appointments.

Who are the doctors at Shellharbour Medical Centre?

The official doctor list includes Dr Bahgat Gerges, Dr Soheir Abadier, Dr Salwa Hammad, Dr Vera Stojkovska, Dr Cindy Casado, Dr Chamu Ramakrishna and Dr Lucinda Mylchreest.

Does Shellharbour Medical Centre accept new patients?

The official general practice page says new patients are welcome. New patients should still confirm fees, appointment type and documents before attending.

How much is a standard consultation?

The clinic’s fee table lists a standard consultation at $80 with a Medicare rebate of $43.90. Eligibility and fees can change, so confirm with reception before your visit.

What is the cancellation fee?

The official FAQ asks for at least 1 hour notice. Late cancellations or missed appointments incur a non-Medicare-rebatable fee of $20 for a standard appointment and $40 for a long appointment.

Can I get test results over the phone?

No. The clinic’s FAQ says results are not provided over the phone. Patients are required to book a follow-up consultation, either in person or by telehealth, so the doctor can explain results safely.

What is Shellharbour Medical Centre after-hours number?

The clinic lists an after-hours mobile contact for its patients: 0437 740 938. Listed hours are weekdays 6:00pm–11:00pm and Monday to Saturday mornings 6:00am–8:00am. For emergencies, call 000.

Does Shellharbour Medical Centre have pathology onsite?

Yes. Southern IML Pathology operates onsite. Listed pathology hours are Monday to Friday 8:00am–5:00pm, closed 1:00pm–2:00pm, and Saturday 8:00am–11:00am. A valid referral is required.

Final Patient Summary

Shellharbour Medical Centre is at 2–6 College Avenue, Oak Flats NSW 2529. Call 02 4295 1333 or use HotDoc for simple GP appointments.

Do not assume full bulk billing. The clinic is mixed billing, with weekday bulk billing only for listed eligible groups. Saturday is privately billed with a $5 surcharge. Call before booking procedures, IUD services, skin clinic, iron infusion, pathology, echo, WorkCover or allied health.

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