Isabella Plains Medical Centre 2026: Phone, Hours, Address

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Independent patient guide · Isabella Plains ACT · checked July 2026

Isabella Plains Medical Centre Phone, Hours, Address, Fees & Booking Guide

Isabella Plains Medical Centre is a Family Doctor network GP clinic at 9 Arakoon Crescent, Isabella Plains ACT 2905. Use this guide to call the right number, check hours, understand fees, book online and avoid assuming walk-in or bulk-billing access.

The key patient answer: appointment is needed. Book online or call reception first, especially for same-day care, late appointments, telehealth, children’s care, procedures, immunisations or long/complex issues.

Address 9 Arakoon Crescent Isabella Plains ACT 2905
Phone (02) 6292 8899 Main clinic phone number
Booking Appointment needed Book online or call before visiting
Billing Private billing Standard fee listed from $102
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Emergency rule: call 000 for chest pain, stroke signs, severe breathing difficulty, collapse, major injury, heavy bleeding, severe allergic reaction, poisoning, seizure or any symptom that feels life-threatening.
Fast patient answer

Quick Answer: How Do You Contact Isabella Plains Medical Centre?

Call (02) 6292 8899 for appointments and enquiries. The clinic is located at 9 Arakoon Crescent, Isabella Plains ACT 2905. Healthdirect lists fees apply, free parking, toilet, baby change facility and appointment needed.

Main phone (02) 6292 8899 Use for appointments, same-day availability, fees and urgent clinic questions.
Fax (02) 6292 7615 Use only when requested by the clinic or another provider.
Email reception@isabellamedical.com.au Do not use email for urgent medical concerns.
Address 9 Arakoon Crescent Isabella Plains ACT 2905, with free parking listed by Healthdirect.
Call (02) 6292 8899 Official Book Online Official Website
Fast rule: book online for routine GP care. Call first for same-day requests, first visits, longer appointments, children under 5, procedures, telehealth, immunisations, skin checks, iron infusion or fee-sensitive care.
Contact without delay

Phone, Fax, Email and Best Time to Call

Contact need Use this Patient tip
Book, change or ask about an appointment (02) 6292 8899 Call earlier in the day if you need a same-day appointment or cancellation slot.
Fax requested documents (02) 6292 7615 Ask reception first so documents go to the right doctor or department.
Non-urgent admin enquiry reception@isabellamedical.com.au Email is not suitable for urgent symptoms, sensitive medical detail or emergencies.
24-hour health advice 1800 022 222 Use healthdirect if you are unsure what level of care is needed.
Emergency symptoms 000 Call 000 immediately for life-threatening symptoms.

Phone script: “Hi, I’m trying to book Isabella Plains Medical Centre at 9 Arakoon Crescent. Do you have a suitable appointment today, what fee applies, and should I book a standard, long, telehealth or nurse appointment?”

Hours with conflict handled

Isabella Plains Medical Centre Opening Hours

The official clinic FAQ lists the centre as open Monday to Friday, 8:00am–8:00pm. Booking listings can show doctor-session hours that vary by day, such as earlier closing on Tuesday and Wednesday and later sessions on Monday, Thursday and Friday. The safe patient advice is: check online booking or call before visiting late in the day.

Monday
Official broad hours 8am–8pm
Tuesday
Check live session times
Wednesday
Check live session times
Thursday
Check live session times
Friday
Check live session times
Saturday
Fees page lists Saturday fee bands
Sunday
Call/check online first
Late appointment Call first After 5pm fees are higher, and session availability can vary by doctor.
Public holidays Closed signals found Healthdirect lists multiple ACT public holidays as closed.
Nurse immunisations Mon–Fri 9am–5pm Official fees page lists nurse immunisation service during regular business hours.
Do not promise walk-in or late-night access. Healthdirect says appointment is needed, and booking pages can show session-specific hours. Use “book or call first” wording.
Fee reality check

Fees, Private Billing and Bulk Billing Warning

Isabella Plains Medical Centre is a private billing practice. Healthengine says the practice does not guarantee bulk billing or discounted appointments regardless of concession or DVA status, and appointments after 5pm, weekends and public holidays incur higher fees.

Standard weekday $102 Monday–Friday 8am to 4:45pm.
After 5pm $107 Monday to Friday after 5pm standard consultation fee.
Saturday morning $117 Saturday 9am to 12:45pm standard consultation fee.
Long consult From $178 Long/complex consults cost more and vary by time band.
Appointment type Official listed fee What to ask
Standard consult, Monday–Friday 8am–4:45pm $102.00 “Is this appointment a standard Level B consult?”
Standard consult, Monday–Friday after 5pm $107.00 “Does the after-5pm fee apply to this doctor/time?”
Standard consult, Saturday 9am–12:45pm $117.00 “Is Saturday availability open and what will I pay today?”
Standard consult, weekdays after 8pm, Saturday after 1pm, Sunday or public holidays $127.00 “Is this time actually available and is the higher fee applied?”
Long/complex consult, Monday–Friday 8am–4:45pm $178.00 “Do I need a long appointment for multiple issues or mental health?”
Long/complex consult, Monday–Friday after 5pm $183.00 “Will this consult be billed as long/complex?”
Long/complex consult, Saturday 9am–12:45pm $198.00 “Is a Saturday long consult available with this doctor?”
Long/complex consult, late/weekend/public holiday band $208.00 “Is there a Medicare rebate and what is the gap?”
No-charge eligible services: the official fees page says Chronic Disease Management/Care Plans and Health Assessments may be no charge if eligible. Ask your doctor or reception before assuming eligibility.
Official Fees Page Healthdirect Billing Guide Medicare Safety Nets
Appointment-first guide

How to Book Isabella Plains Medical Centre

Use the official booking page or Healthengine for online appointment times. Healthdirect lists appointment needed and shows online booking availability, so patients should not rely on walking in without calling.

Choose routine, long, telehealth or nurse care. Multiple issues, mental health care, complex chronic disease and forms may need a longer appointment.
Check the doctor and time. Doctor interests and session times vary, so match the issue to the right GP where possible.
Confirm fee before attending. Private billing applies, and higher fees apply after 5pm, weekends and public holidays.
Use phone for same-day or unclear requests. Reception can tell you whether a same-day cancellation, telehealth option or different appointment length is better.
Use 000 for emergency symptoms. A GP appointment is not the right path for life-threatening symptoms.
Official Book Online Book on Healthengine Call Reception
Interactive patient helper

Book Online, Call, Telehealth or 000? Quick Decision Tool

This tool does not diagnose. It helps patients choose the safest next step based on urgency, appointment type, timing and billing sensitivity.

Choose the options above. Your safest booking path will appear here.
Match doctor to need

Doctors and Useful Interest Signals

The clinic’s doctors page lists a large GP team. Use doctor interests to avoid booking a generic appointment when your issue needs women’s health, paediatrics, skin care, antenatal care, mental health, chronic disease or minor surgery experience.

Doctor Useful public signal Best reason to check profile
Dr Divya Sharma Paediatrics, women’s health and minor surgery interests. Children’s care, women’s health or minor procedure questions.
Dr Rashmi Sharma Chronic disease prevention, general practice and health policy experience. Ongoing prevention or chronic disease planning.
Dr Usha Rao General medicine background with oncology and psycho-oncology training. General medicine, complex history or supportive care discussions.
Dr Tehmina Rauf Rahim Obstetrics, gynaecology, sexual health, antenatal/postnatal depression and aged care. Antenatal, women’s health, sexual health or mental health support.
Dr Ameer Alaraji Family medicine, preventative care, men’s health, paediatrics, diabetes, emergency medicine, minor skin surgery and wound management. Family care, diabetes, men’s health, wounds or minor skin surgery.
Dr Sandra Rwanyarare-Ssentamu Women’s health, acute illnesses/injuries, skin conditions and chronic diseases. Acute illness, injury, skin or chronic condition review.
Dr Lanny Lin General and preventative medicine, women’s and men’s health; speaks Mandarin and Cantonese. Preventative health or language preference.
Dr Jessica Gair Skin cancer checks, minor skin surgery, pregnancy care, musculoskeletal/sports medicine, weight management and preventative health. Skin checks, skin lesions, pregnancy planning, fitness or weight discussions.
Dr Jonathan Lolljee Interested in all areas of medicine; public profile says he does not bulk bill or discount any patients. Fee-sensitive patients should confirm the fee before booking.
Dr Zach Natoli General practice, chronic disease and preventative health interests. General GP care or preventative health review.
Dr Mahrousa Amin Women’s and children’s health, travel medicine, refugee health and sexual health. Travel health, children’s health, women’s health or sexual health questions.
Booking tip: if the doctor you want is not available, ask reception whether another GP can safely handle the issue or whether you should wait for the preferred doctor.
Service-by-service intent

Services at Isabella Plains Medical Centre

Official and Healthdirect sources list broad GP care including general medicine, health assessments, immunisations, chronic disease care, mental health care plans, skin checks, women’s and men’s health, children’s health, travel medicine, telehealth, wound management, ECG, blood pressure monitoring, antenatal/shared care, diabetes checks and allied health services.

Routine GP Standard consult Scripts, referrals, certificates, results, minor illness and general advice. Book online
Longer care Mental health, chronic disease, multiple issues Ask for a long/complex appointment and confirm the fee. Call if unsure
Nurse service Immunisations Nurse immunisation service is listed Monday–Friday 9am–5pm. Check stock/timing
Skin and procedures Skin checks, minor surgery, mole removal Book the right doctor and appointment length; fees can vary by service. Fee check
Family care Women’s, men’s and children’s health Includes cervical screening, family planning, antenatal/shared care and child checks. Choose GP fit
Travel and monitoring Travel medicine, ECG, Holter, BP monitoring Ask about timing, device availability, vaccine stock and fees. Call first
Phone consult reality check

Telehealth and Telephone Consultations

The official fees page says telephone consultations are available for patient convenience. After a phone consultation, the doctor may require a face-to-face consultation, and standard consultation fees apply.

May suit Results or simple follow-up Ask whether your concern is safe for phone review.
May not suit Examination needed Rash, injury, chest symptoms, abdominal pain or procedures usually need in-person review.
Fees Standard fees apply Confirm the fee and any Medicare rebate before booking.
After-hours telehealth: Family Doctor’s after-hours page says phone/video consults may be available outside clinic hours through the network, with a standard after-hours consult listed at $100 and no Medicare rebate. Use 000 for emergencies.
When the clinic is closed

After-Hours Help and Urgent Care

Emergency 000 Use for life-threatening symptoms or serious injury.
Health advice 1800 022 222 Healthdirect provides 24-hour health advice from registered health professionals.
Clinic phone (02) 6292 8899 Use during clinic hours for appointment and fee questions.
Call 000 Emergency Call healthdirect Family Doctor After-Hours Info
Address, parking and arrival

Address, Parking and Map

Isabella Plains Medical Centre is located at 9 Arakoon Crescent, Isabella Plains ACT 2905. Healthdirect lists free parking, toilet and baby change facility access. Family Doctor’s practice information says parking is available directly outside clinics but patients should check parking time restrictions.

Correct map search 9 Arakoon Crescent Use the full suburb and postcode: Isabella Plains ACT 2905.
Parking Free parking signal Still check signs and time limits before leaving your car.
Bring Medicare + payment card Private billing applies and payment may be needed on the day.
Before you attend

What to Bring to Your Appointment

✓
Medicare card
Needed for rebate processing and Medicare-linked services.
✓
Payment card
Private billing applies; fees are not automatically bulk billed.
✓
Photo ID
Useful for first visits or record matching.
✓
Medication list
Include dose, allergies and recent changes.
✓
Results or referrals
Bring pathology, imaging, specialist letters and hospital discharge notes.
✓
Vaccine history
Important for childhood, travel and flu immunisation appointments.
✓
Concession/DVA card
Do not assume discount; ask reception what applies.
✓
Booking confirmation
Keep your SMS/email ready for check-in.
Avoid wrong assumptions

Common Mistakes Before Booking

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Assuming the clinic is walk-in because the search says “medical centre.” Healthdirect lists appointment needed.
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Calling it a bulk billing clinic. Healthengine states private billing and no guaranteed bulk billing or discounts.
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Booking a standard consult for multiple problems, mental health plans or complex chronic disease reviews.
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Forgetting that appointments after 5pm, weekends and public holidays have higher fees.
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Using email for urgent symptoms instead of calling the clinic, healthdirect or 000.
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Arriving late in the day without checking live session times or doctor availability.
Official links after explanation

Official Sources to Check Before You Travel

Use these sources for live booking, doctor availability, current fees, clinic details and after-hours instructions.

Official Isabella Plains Medical Centre website

Use for phone, address, broad opening hours, services and official booking route.

Open official website
Official fees page

Use for standard and long consultation fees, immunisation service hours and telehealth fee notes.

Open fees page
Official doctors page

Use to choose a GP based on interests such as paediatrics, women’s health, skin checks or chronic disease.

Open doctors page
Healthdirect listing

Use for appointment-needed signal, fees apply, facilities, public holiday status and 24-hour advice number.

Open Healthdirect listing
Healthengine booking page

Use for live appointments, private billing policy, payment methods, session times and doctor listings.

Open Healthengine
Family Doctor after-hours page

Use for non-emergency after-hours telehealth guidance. Use 000 for emergencies.

Open after-hours page
FAQ

FAQ: Isabella Plains Medical Centre Phone, Hours, Address and Fees

What is Isabella Plains Medical Centre phone number?

Isabella Plains Medical Centre’s phone number is (02) 6292 8899. Use this number for appointments, same-day availability, fees and reception questions.

Where is Isabella Plains Medical Centre located?

The clinic is located at 9 Arakoon Crescent, Isabella Plains ACT 2905.

What is the fax number?

The listed fax number is (02) 6292 7615. Ask reception before sending documents so they are directed correctly.

What is the clinic email address?

The listed email address is reception@isabellamedical.com.au. Do not use email for urgent symptoms or emergencies.

What are Isabella Plains Medical Centre opening hours?

The official clinic FAQ lists Monday to Friday 8:00am–8:00pm. Booking sources can show session-specific closing times that vary by day, so check live booking or call before visiting late.

Does Isabella Plains Medical Centre accept walk-ins?

Healthdirect lists appointment needed for this service. Patients should book online or call before travelling instead of relying on walk-in access.

Is Isabella Plains Medical Centre bulk billed?

No guaranteed bulk billing was found. Healthengine states the practice is private billing and does not guarantee bulk billing or discounted appointments regardless of concession or DVA status.

How much is a standard appointment?

The official fees page lists a standard consultation at $102 Monday to Friday from 8am to 4:45pm, $107 after 5pm, $117 Saturday 9am to 12:45pm, and $127 for later/weekend/public holiday bands.

How much is a long or complex appointment?

The official fees page lists long/complex consultation fees from $178 during standard weekday hours, rising to $183 after 5pm, $198 on Saturday morning, and $208 for later/weekend/public holiday bands.

Does the clinic offer telehealth?

Yes. The official fees page says telephone consultations are available for patient convenience. The doctor may still require a face-to-face consultation, and standard consultation fees apply.

Does Isabella Plains Medical Centre have parking?

Healthdirect lists free parking, toilet and baby change facility access. Patients should still check local parking signs and time restrictions.

What should I bring to my appointment?

Bring Medicare card, payment card, photo ID, medication list, allergies, results, referrals, concession or DVA card if relevant, vaccine history and booking confirmation.

Final Patient Summary

Isabella Plains Medical Centre is at 9 Arakoon Crescent, Isabella Plains ACT 2905. Call (02) 6292 8899 or book online for routine GP appointments.

Do not describe it as a guaranteed walk-in or bulk-billing clinic. The strongest patient answer is: appointment needed, private billing applies, check live hours before late visits, and confirm fees for long, after-hours, weekend, procedure, immunisation or telehealth appointments.

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