Coolangatta Medical Centre: Hours, GP Doctors & Bulk Bill

Independent patient guide · Coolangatta QLD · 2026

Coolangatta Medical Centre GP Hours, Doctors, Fees & Bulk-Bill Rules

This page helps patients quickly use Coolangatta Medical Centre at Shop 4 / 91 Griffith Street, Coolangatta QLD 4225: phone, online booking, GP doctors, clinic hours, mixed billing, bulk-billing exceptions, services, after-hours options and what to ask before you attend.

Clinic Coolangatta Medical Centre Shop 4 / 91 Griffith Street, Coolangatta QLD 4225
Phone 07 5599 1400 Bookings, fees, doctors, cancellations and reception questions
Billing Mixed / conditional Not a blanket bulk-billing clinic for every patient or doctor
Best path AutoMed or call Call first for fees, children, long consults, skin, travel or procedures
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Emergency rule: Call 000 for chest pain, stroke signs, severe breathing difficulty, collapse, serious injury, heavy bleeding, severe allergic reaction, seizure, poisoning or any symptom that feels life-threatening.
Fast patient answer

Quick Answer: How to Use Coolangatta Medical Centre

Call 07 5599 1400 or book online when your appointment type is clear. Coolangatta Medical Centre is listed at Shop 4 / 91 Griffith Street, Coolangatta QLD 4225, with email office@coolmedical.com.au and fax 07 5599 2979.

Routine GP visit Book online Good for one simple issue, follow-up, certificate, script discussion or general GP appointment.
Fee-sensitive visit Call first Fees vary between doctors and appointment types. Ask before assuming bulk billing.
Children Under 12 may be bulk billed Not all doctors bulk bill children. Confirm doctor-specific rules before booking.
After hours Use correct pathway Clinic lists an on-call doctor option with a $200 fee and also mentions 13SICK for bulk-billed home visits.
Most useful answer: Coolangatta Medical Centre is a mixed-billing GP clinic. Most GPs do not bulk bill except DVA card holders; some doctors bulk bill children under 12, but Dr Sylvie Rogenmoser and Dr Rebecca Cece are specifically listed as not bulk billing children. Always match your doctor, age, card type and appointment type before booking.
Booking without mistakes

How to Book a GP Appointment at Coolangatta Medical Centre

Choose the right booking route. Use AutoMed or Healthengine for simple GP appointments. Call reception if the appointment type, doctor, fee or eligibility is unclear.
Pick standard, double or longer appointment correctly. Standard visits are not ideal for multiple issues, counselling, insurance forms, surgical procedures, excisions, complex medicals or multiple family members.
Check the fee before you confirm. The booking page shows weekday standard consult fee guidance, concession guidance, children under 12 bulk-billing conditions and weekend/public holiday fee warnings.
Use telehealth only when suitable. The clinic offers telehealth and phone consultation pathways, but conditions apply. If you have cough, fever or flu-like symptoms, book telehealth or phone before attending.
Cancel early if you cannot attend. The official patient information says missed or cancelled appointments under 4 hours can incur a 100% fee payable before rescheduling.
Best booking script:

“Hi, I want to book Coolangatta Medical Centre. I need [reason]. Which GP and appointment type should I choose, what is the fee, and am I eligible for bulk billing or a discount?”

Bulk bill and fee reality

Does Coolangatta Medical Centre Bulk Bill?

The safe answer is: Coolangatta Medical Centre is mixed billing with conditions. Do not call it a fully bulk-billing clinic. Most GPs do not bulk bill except DVA card holders, and some doctors bulk bill children under 12. Fees can vary by GP and service.

Patient or appointment type What the article should say Best action before booking
DVA card holders Official patient information says all doctors at the practice bulk bill DVA. Bring your valid DVA card and confirm the appointment is eligible.
Children under 12 Children under 12 may be bulk billed, but not by every doctor. Ask which doctors bulk bill children before booking.
Dr Sylvie Rogenmoser / Dr Rebecca Cece Published booking and fee notes say these doctors do not bulk bill children. Confirm the child appointment fee if choosing these doctors.
Standard adult consult from 1 July 2026 Official update lists private standard consultation at $103, Medicare rebate $45.04, out-of-pocket $57.96. Bring Medicare and payment card; confirm current rebate and gap.
Concession card standard consult from 1 July 2026 Official update lists concession fee at $87, rebate $45.04, out-of-pocket $41.96. Bring Pensioner or Health Care Card with valid expiry date.
Weekend / public holiday AutoMed says standard fees apply for all patients with no bulk billing or discounts on weekends and public holidays. Call before booking if cost matters.
Chronic disease care plans / health assessments Published fee notes say these are bulk billed by all doctors except Dr O’Brien and Dr Rogenmoser. Ask reception which doctor and appointment type is correct.
Travel consults, ECG, spirometry, procedures Extra fees may apply for travel vaccines, ECG, audiogram, spirometry, pregnancy tests, excisions and procedures. Ask the total fee before attending.
Do not use “Bulk Bill” as a blanket promise. Better wording: “Coolangatta Medical Centre has conditional bulk billing. DVA and some child appointments may be bulk billed, but most adult appointments, weekends, public holidays, some doctors and many procedures/services may involve out-of-pocket fees.”
Hours with conflict handled honestly

Coolangatta Medical Centre Opening Hours

Public and official-source snippets show slightly different hour lines across pages. The safest article should show the strongest current signals and tell patients to call before travelling, especially on Saturday, public holidays or near closing time.

Source signal Hours shown Patient-safe wording
Official footer / Healthdirect Monday–Friday 7:30am–5pm; Saturday 8:30am–12pm; Sunday closed Use as a strong current planning signal, but still confirm before travelling.
Official contact page content Monday–Friday 8:30am–5pm; Saturday 8:30am–12pm; finish time may vary by Saturday doctor availability Useful warning that Saturday finish can depend on doctor availability.
QFinder / Queensland Health service listing Monday–Friday 8:30am–5pm; Saturday 8:30am–12:30pm Confirms weekday and Saturday access, but says call for further information.
Public holidays Official pages say call the centre for public holiday information Do not assume public-holiday opening or bulk billing.
Patient-safe wording: “Coolangatta Medical Centre is generally listed as open weekdays and Saturday morning, with Sunday closed. Because hour lines differ across public sources, call 07 5599 1400 or check online booking before travelling, especially near opening/closing time, Saturday or public holidays.”
GP doctors and team

Coolangatta Medical Centre Doctors and Allied Health Team

The official team page lists a large GP team and allied health partners. Doctor availability, fees and bulk-billing rules can vary by GP, so use the roster as a starting point and confirm in the booking system.

GPs listed on official team page Large doctor roster Dr Joy Akrawi, Dr Jack O’Halloran, Dr Pratishrut Awasthy, Dr Fatemeh Arya, Dr Louise Badenhorst, Dr Rebecca Cece, Dr Peter De Wilde, Dr Joanna Hutcheon, Dr Mary McDevitt, Dr Russell O’Brien, Dr Sachi Pathirana, Dr Sylvie Rogenmoser, Dr Dominic Bannerman, Dr Michelle Conners and Dr Kerrie Davis.
Female doctors Available The official team page says several female doctors are available. Tell reception if you prefer a female GP.
Allied health partners Psychology, podiatry, physio and more Official team listings include psychologist, podiatrist, physiotherapist, cardiologist, counsellor and dietitian roles.
Doctor-specific billing reminder: some doctor exceptions are listed in the fee notes. Do not assume the same fee or bulk-billing rule applies to every GP.
Book the correct service

Services at Coolangatta Medical Centre

Coolangatta Medical Centre is more than a basic GP clinic. The official services page lists family medicine, women’s health, travel vaccinations, skin cancer checks, aged care, paediatrics, chronic disease, extensive vaccinations, men’s health, diabetes and heart care, health checks, spirometry, pre-employment medicals and drug and alcohol testing.

Standard GP care Family medicine Routine check-ups, illness, referrals, certificates, scripts, men’s health, women’s health and family care. Online booking may suit
Skin clinic Skin checks and treatment Dedicated skin services include detection, diagnosis, cryotherapy, curettage, topical treatment and excisions. Book specific service
Travel medicine Yellow fever & travel vaccines The clinic promotes travel health advice and Yellow Fever accreditation. Call for vaccine timing, stock and cost. Call if travelling soon
Children’s health Child checks and vaccinations Book the right GP/nurse time and confirm whether your child’s appointment is bulk billed with the selected doctor. Doctor-specific billing
Women’s health IUD, contraception, menopause and pregnancy care May require a specific doctor, longer appointment or procedure fee confirmation. Specific GP/time
Chronic disease Care plans and reviews Some care plans and health assessments may be bulk billed depending on doctor eligibility and service type. Ask care-plan rules
Workplace health Pre-employment, drug/alcohol and spirometry These can require special paperwork, testing time, employer requirements and private fees. Confirm fee first
Allied health Physio, dietitian, podiatry and mental health partners Ask whether you need a GP referral, care plan, separate booking or separate fee. Separate provider rules
Aboriginal health Health assessments and CTG support The clinic references restricted bulk-billed health assessments aligned with Closing the Gap goals. Ask eligibility
Interactive decision helper

Book Online, Call Reception, Check Fee or Call 000?

This tool does not diagnose symptoms. It helps readers choose the safest next step based on the clinic’s booking, billing, doctor and after-hours rules.

Choose the options above. Your safest booking, billing and timing action will appear here.
Practical scripts

Call Scripts That Save Time

Bulk-billing script

“I’m booking with [doctor name]. I have [DVA / child under 12 / concession / Medicare only]. Is this exact appointment bulk billed, discounted, or privately billed?”

Child appointment script

“My child is under 12. Which doctors bulk bill children, and which doctors charge a standard fee for children?”

Weekend script

“I’m booking for Saturday / public holiday. Are standard fees charged for all patients, and what will my out-of-pocket cost be?”

Long consult script

“I have multiple concerns / counselling / insurance forms / excision / medical assessment. Should I book a double appointment or call reception?”

Skin or travel script

“I need a skin check / travel vaccine / Yellow Fever vaccine. Which doctor should I book, how long is needed, and are there extra vaccine or procedure fees?”

Telehealth script

“I need a phone/video consult. Am I eligible, what is the fee, and should I book telehealth because I have cough, fever or flu-like symptoms?”

After-hours and urgent help

After-Hours Care: What to Do When the Clinic Is Closed

Emergency 000 Use for life-threatening symptoms. Do not wait for routine GP booking.
Healthdirect 1800 022 222 Listed as after-hours GP helpline / health advice pathway.
Clinic on-call doctor 0436 404 863 Official patient information lists this outside opening hours with a $200 fee for such appointments.
Bulk-billed home visit option 13SICK / 13 7425 The clinic says to contact National Home Doctor Service if seeking a bulk-billed home visit doctor.
After-hours fee warning: the clinic says the on-call doctor option has a $200 fee, including for children, pensioners and Health Care Card holders. Confirm cost before accepting an after-hours appointment unless it is an emergency.
Location and arrival

Address, Map, Parking Prep and What to Bring

Use Coolangatta Medical Centre, Shop 4 / 91 Griffith Street, Coolangatta QLD 4225 in your map app. Public listings also show the shorter address “91 Griffith Street, Coolangatta”. Match the phone number 07 5599 1400 before booking.

Phone 07 5599 1400 Reception, bookings, fee questions and doctor availability.
Fax 07 5599 2979 Listed by Healthdirect and QFinder-style sources.
Email office@coolmedical.com.au Do not use email for urgent clinical concerns.

Bring this to your appointment

Medicare card
Needed for Medicare rebate and Easyclaim processing.
DVA / concession card
Needed for DVA or discounted-fee eligibility.
Payment card
Fees are payable at the time of consultation; extra fees may apply.
Photo ID
Helpful for new patient or account matching.
Medication list
Include dose, allergies, supplements and recent changes.
Results and referrals
Bring pathology, imaging, specialist letters or paperwork.
Travel itinerary / vaccine history
Needed for travel vaccination planning.
Skin concern notes
Record changes in size, colour, bleeding, itching or pain.
Search intent gaps fixed

Common Mistakes Before Booking Coolangatta Medical Centre

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Assuming “bulk bill” means every doctor and every appointment is bulk billed.
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Booking children under 12 with a doctor who does not bulk bill children without checking the fee.
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Booking a standard appointment for multiple problems, counselling, insurance medicals, excisions or multiple family members.
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Forgetting that missed or late-cancelled appointments under 4 hours may incur the full consultation fee.
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Emailing urgent medical concerns when phone, telehealth, urgent care or emergency help is more suitable.
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Assuming Saturday/public-holiday fees are discounted or bulk billed without checking.
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Booking travel vaccines, skin checks or procedures without asking about appointment length and extra fees.
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Using routine GP booking for emergency symptoms instead of calling 000.
Nearby clinic confusion

Do Not Confuse Coolangatta Medical Centre With Nearby Clinics

Coolangatta has multiple GP, skin and medical-centre results. Match the clinic name, street, phone and booking provider before you click.

Clinic/result Why it can confuse users How to avoid wrong booking
Coolangatta Medical Centre This article focus. Griffith Street clinic, phone 07 5599 1400. Use 91 Griffith Street and the official website/AutoMed booking route.
Musgrave Street Medical Practice Another Coolangatta GP practice, listed at 147 Musgrave Street with a different phone number. Do not copy Musgrave Street fees, doctors or hours into this page.
Myhealth The Strand at Coolangatta Separate clinic at The Strand, often appears in bulk-billing searches. Use only if the patient intentionally wants The Strand clinic.
Coolangatta Travel Clinic / skin clinic searches Travel and skin services may appear as separate search intents linked around the same area. Confirm whether you are booking a GP appointment, travel appointment or skin clinic appointment.
Official and trusted sources

Official Links to Check Before You Travel

These sources are included after the practical answer so they work as action destinations, not as a replacement for useful information.

Official Coolangatta Medical Centre website

Use for clinic identity, phone, online booking buttons, telehealth notes, new-patient information and broad service details.

Open official website
Official contact page

Use for current phone, email, address, emergency-service reminders and opening-hour notes.

Open contact page
Official patient information

Use for billing, fee table, cancellation/no-show rules, after-hours options and communication policy.

Open patient information
Official team page

Use for GP names, female doctor availability and allied health team listings.

Open team page
Official services page

Use for family medicine, skin checks, travel vaccines, chronic disease, women’s health, children and workplace health services.

Open services page
AutoMed booking

Use for online booking, appointment-type selection, same-day availability and published booking-fee notes.

Open AutoMed
Healthdirect listing

Use for address, phone, mixed billing signal, appointment-needed access and public holiday closure notes.

Open Healthdirect
Healthengine booking

Use for current appointment availability, practitioner list, telehealth signal, pricing and service list.

Open Healthengine
FAQ

FAQ: Coolangatta Medical Centre Hours, GP Doctors and Bulk Billing

What is Coolangatta Medical Centre phone number?

The main phone number is 07 5599 1400. Public listings also show fax 07 5599 2979 and email office@coolmedical.com.au.

Where is Coolangatta Medical Centre located?

Coolangatta Medical Centre is listed at Shop 4 / 91 Griffith Street, Coolangatta QLD 4225. Some official content uses the shorter address “91 Griffith Street, Coolangatta”.

How do I book Coolangatta Medical Centre online?

You can use the official AutoMed booking link or Healthengine when your appointment type is clear. Call reception for fee-sensitive appointments, children’s bulk-billing questions, long consults, skin checks, travel vaccines, procedures or urgent same-day needs.

Does Coolangatta Medical Centre bulk bill?

It is mixed billing with conditions. Most GPs do not bulk bill except DVA card holders. Some doctors bulk bill children under 12, but not all doctors do. Always confirm your doctor-specific fee before booking.

Are children bulk billed at Coolangatta Medical Centre?

Children under 12 may be bulk billed, but Dr Sylvie Rogenmoser and Dr Rebecca Cece are specifically listed as not bulk billing children. Confirm before booking.

What are the 2026 standard consultation fees?

The official 1 July 2026 fee update lists a private standard consultation at $103 with Medicare rebate $45.04 and out-of-pocket $57.96. Concession-card standard consultation is listed at $87 with rebate $45.04 and out-of-pocket $41.96.

Does Coolangatta Medical Centre bulk bill on weekends or public holidays?

AutoMed booking notes say standard fees apply for all patients on weekends and public holidays, with no bulk billing or discounts. Confirm before attending.

What are Coolangatta Medical Centre opening hours?

Official footer and Healthdirect-style listings show Monday to Friday 7:30am–5pm, Saturday 8:30am–12pm and Sunday closed. Other public sources show slightly different weekday starts and Saturday finish times, so call before travelling.

Which doctors work at Coolangatta Medical Centre?

The official team page lists GPs including Dr Joy Akrawi, Dr Jack O’Halloran, Dr Pratishrut Awasthy, Dr Fatemeh Arya, Dr Louise Badenhorst, Dr Rebecca Cece, Dr Peter De Wilde, Dr Joanna Hutcheon, Dr Mary McDevitt, Dr Russell O’Brien, Dr Sachi Pathirana, Dr Sylvie Rogenmoser, Dr Dominic Bannerman, Dr Michelle Conners and Dr Kerrie Davis. Rosters can change, so check online booking or phone reception.

Does Coolangatta Medical Centre have female doctors?

Yes. The official team page says several female doctors are available. Tell reception when booking if you prefer a female GP.

What services does Coolangatta Medical Centre offer?

Services include family medicine, women’s health, travel vaccinations, Yellow Fever vaccination, skin cancer checks, aged care, paediatrics, chronic disease care, vaccinations, men’s health, diabetes and heart care, health checks, spirometry, pre-employment medicals, drug and alcohol testing and allied health partner services.

What is the cancellation or no-show policy?

The official patient information says missed and cancelled appointments under 4 hours can incur a 100% fee payable before rescheduling. Cancel as early as possible if you cannot attend.

Can I book telehealth at Coolangatta Medical Centre?

Yes. The official site says telehealth appointments are available, and AutoMed notes earlier telehealth appointments may be available with your doctor. Conditions apply.

What should I do after hours?

For emergencies, call 000. For non-emergency after-hours advice, Healthdirect is available on 1800 022 222. The clinic also lists an on-call doctor number, 0436 404 863, with a $200 fee for such appointments, and 13SICK / 13 7425 for bulk-billed home visit doctor enquiries.

Final Patient Summary

Coolangatta Medical Centre is a mixed-billing GP clinic at Shop 4 / 91 Griffith Street, Coolangatta QLD 4225. Call 07 5599 1400 or use AutoMed / Healthengine for online booking when the appointment type is clear.

Do not assume bulk billing for every appointment. DVA and some children under 12 may be bulk billed, but doctor-specific exceptions and weekend/public-holiday fee rules matter. Call first for fees, children, long consults, telehealth, skin checks, travel vaccines, procedures, work medicals and after-hours care.