Gisborne Medical Centre Telehealth: GP Fees, Bulk Billing Rules & Booking Guide
Use this before you book a phone/video consult, standard GP appointment, urgent same-day call, longer consult, procedure, iron infusion or after-hours help at Gisborne Medical Centre, 16 Brantome St, Gisborne VIC 3437.
The quick reality: this is a private-billing clinic with conditional bulk billing, telehealth out-of-pocket fees, weekend billing limits and a nearby-name confusion risk.
Quick Answer: Can You Use Gisborne Medical Centre Telehealth?
Yes, telehealth is listed in the clinic’s GP fee schedule, but it is not automatically free. The current public fee sheet lists a standard telehealth consult at $96 during normal weekday/Saturday-morning fee periods, with a $42.85 Medicare rebate and $53.15 out-of-pocket.
For Saturday afternoon and Sunday, the standard telehealth fee is listed at $117, with a $42.85 rebate and $76.15 out-of-pocket. If you are expecting bulk billing, call before booking.
When Telehealth Works — and When You Should Go In Person
Telehealth is useful when the doctor can safely assess the issue by phone/video and does not need to examine you, take observations, perform a procedure or urgently review a physical sign.
| Patient need | Telehealth usually works? | Better action |
|---|---|---|
| Repeat script for a stable medicine | Often suitable | Book standard telehealth if your GP knows your history and no review/exam is due. |
| Pathology or imaging results | Often suitable | Telehealth may be fine if results are straightforward and no examination is needed. |
| Referral request | Depends | Telehealth may work for known issues; new pain, lumps or serious symptoms may need in-person review. |
| Mental health care plan | Book carefully | Fee sheet lists Mental Health Care Plan at $195 with $120.25 rebate and $74.75 out-of-pocket. |
| Fever, rash, ear pain, abdominal pain or injury | Often in-person | Call reception. The GP may need to examine you or direct you to urgent care. |
| Chest pain, stroke signs, severe breathing difficulty | No | Call 000 immediately. |
| Procedure, dressing, injection or iron infusion | No | Book in-person and confirm procedure/materials fees first. |
Telehealth booking script: “Hi, I want to book Gisborne Medical Centre at 16 Brantome St. Is my issue suitable for telehealth, what will the out-of-pocket fee be after Medicare, and should I book standard or longer consult?”
Gisborne Medical Centre Telehealth and GP Fees 2026
The clinic’s fee schedule is dated 1 April 2025. Fees can change, so always check the latest fee page or ask reception before booking. The table below turns the official PDF into quick patient decisions.
| Consult / service | Private fee | Medicare rebate | Out-of-pocket | When it applies / action |
|---|---|---|---|---|
| Standard GP consult up to 20 minutes | $96 | $42.85 | $53.15 | Mon–Thu 8am–6:30pm, Fri 8am–5:30pm, Sat 9am–12:45pm. |
| Long GP consult 20–40 minutes | $165 | $82.90 | $82.10 | Use for multiple issues, complex care or when reception/doctor recommends. |
| Double GP consult over 40 minutes | $215 | $122.15 | $92.85 | For complex or extended appointment needs. |
| Telehealth standard | $96 | $42.85 | $53.15 | Normal weekday/Sat-morning fee period; suitability depends on issue. |
| Saturday afternoon / Sunday standard consult | $117 | $55.80 | $61.20 | Listed for Sat 1pm–3pm and Sunday 9am–3pm. |
| Saturday afternoon / Sunday telehealth standard | $117 | $42.85 | $76.15 | Higher out-of-pocket; confirm before booking. |
| Procedure fee | $160 | NA | $160 | Ask if this is on top of consult fee and whether materials are extra. |
| Iron infusion | $175 | $82.90 | $92.10 | Book in person; telehealth may only be for pre-check/advice if doctor allows. |
| Mental Health Care Plan | $195 | $120.25 | $74.75 | Ask appointment length and whether telehealth is suitable. |
| After-hours call out | $192.85 | $42.85 | $150 | Listed before and after 11pm; current availability must be confirmed. |
Does Gisborne Medical Centre Bulk Bill?
Not universally. The official website says the GPs at Gisborne Medical Centre privately bill. The fee schedule lists conditional bulk billing for selected groups and clearly says GP bulk billing services are not available on weekends.
| Patient / service | Bulk bill or fee? | Important condition |
|---|---|---|
| Child 15 years and under | Bulk billed | Except on weekends. |
| Blue Pensioner Concession Card | Bulk billed | Except on weekends. |
| Health Care Concession Card | $10 discount from standard fee | Does not apply to Uber Driver Medicals and after-hours call out fees. |
| Health Assessments / Chronic Disease Management Plans | Applicable items bulk billed | Not available on weekends. |
| Adolescent patient 16–18 attending without parent/carer | GP discretion | Discuss during consultation. |
| Weekends | No GP bulk billing services | Fee sheet specifically says GP bulk billing services are not available on weekends. |
| Surgical procedures | Out-of-pocket fee | $160 private patient; $80 discounted out-of-pocket for Blue Pensioner Concession Card holders. |
Fee script: “I have a Medicare card and [child/concession/pension card if applicable]. Will this exact appointment be bulk billed, discounted or privately billed? Is there a materials fee or weekend fee?”
How to Book Gisborne Medical Centre Online or by Phone
The official appointment page says you can book online at any time or call 03 5428 3355 during opening hours. Standard consults are listed as 15 minutes, and the clinic will try to book you with your usual doctor for continuity of care.
Opening Hours, Public Holidays and Best Time to Call
The official website lists weekday, weekend and public-holiday hours. Healthdirect also warns details may vary, so call before travelling if the appointment is urgent, close to closing time, on a weekend or around public holidays.
Telehealth, In-Person, Longer Consult or 000? Decision Tool
This tool does not diagnose. It helps users choose the safer booking path based on the clinic’s appointment and fee rules.
After-Hours Help, Home Doctor and 24-Hour Advice
The official site says current Gisborne Medical Centre patients can use Hello Home Doctor Service on 134 100 for after-hours medical services, or book online with Hello Home Doctor. It also lists the After Hours GP Helpline through healthdirect on 1800 022 222.
Services: Which Ones Are Telehealth-Friendly?
What to Prepare Before a Telehealth GP Consult
Keep your phone available around the appointment time.
Good reception, low noise and privacy for health details.
Needed for rebate and bulk-billing eligibility checks.
Bring Blue Pensioner or Health Care Concession Card details if relevant.
Include dose, frequency, allergies and recent changes.
Have pathology, imaging, hospital or specialist letters ready.
Write when it started, what changed and red flags.
Private billing and out-of-pocket fees may apply.
Gisborne Medical Centre vs Gisborne Medical Clinic and Other Nearby Results
The official site states Gisborne Medical Centre is not affiliated with Gisborne Medical Clinic. This matters because search results may show other Gisborne clinics with different phone numbers, addresses, hours and billing rules.
| Clinic name shown in search | Address signal | Phone signal | Do this before booking |
|---|---|---|---|
| Gisborne Medical Centre This article |
16 Brantome St, Gisborne VIC 3437 | 03 5428 3355 | Use for this page’s telehealth, fee and after-hours details. |
| Gisborne Medical Clinic Different clinic |
41 Aitken Street, Gisborne VIC 3437 | 03 5414 2855 | Do not use Gisborne Medical Centre fees or phone for this clinic. |
| Aitken Street Medical Centre / other Gisborne clinics Different clinic |
Different Aitken Street / nearby locations | Different phone numbers | Check your booking confirmation address before travelling. |
Address, Map, Parking and Arrival Tips
Official Sources to Check Before You Book
Use for address, phone, hours, private billing statement, services and after-hours instructions.
Open official websiteUse for standard consult length, urgent appointment advice, longer-consult rules and cancellation policy.
Open appointment infoUse for telehealth fees, rebates, out-of-pocket costs, procedure fees and bulk-billing conditions.
Open fee PDFUse for live doctor availability, appointment types and online booking.
Open HotDocUse for independent service listing, address, phone, mixed-billing signal, parking and appointment-needed signal.
Open HealthdirectUse for out-of-hours advice when symptoms are not life-threatening.
Open helpline infoFAQ: Gisborne Medical Centre Telehealth, GP Fees and Bulk Billing
What is Gisborne Medical Centre phone number?
The main phone number for Gisborne Medical Centre at 16 Brantome St is 03 5428 3355. Fax is 03 5428 3028.
Where is Gisborne Medical Centre located?
Gisborne Medical Centre is located at 16 Brantome St, Gisborne VIC 3437. Check this address before booking because there are other Gisborne clinics with similar names.
Does Gisborne Medical Centre offer telehealth?
Yes. The official GP fee schedule lists standard telehealth consultations. Telehealth suitability depends on the issue, doctor judgement and whether an in-person examination or procedure is needed.
How much is a standard telehealth consult?
The public fee schedule lists standard telehealth at $96 with a $42.85 Medicare rebate and $53.15 out-of-pocket during the normal weekday/Saturday-morning fee period.
How much is weekend telehealth?
For the Saturday afternoon and Sunday fee period, the schedule lists standard telehealth at $117 with a $42.85 Medicare rebate and $76.15 out-of-pocket.
Does Gisborne Medical Centre bulk bill?
Gisborne Medical Centre is not universal bulk billing. The official website says the GPs privately bill. The fee schedule lists bulk billing for children 15 and under and Blue Pensioner Concession Card holders, except on weekends.
Is weekend bulk billing available?
The fee schedule states that GP bulk billing services are not available on weekends. Call before booking a Saturday or Sunday appointment if cost matters.
Do Health Care Concession Card holders get bulk billed?
The fee schedule says Health Care Concession Card holders receive a $10 discount on the doctors’ standard fee, except for Uber Driver Medicals and after-hours call out fees. This is different from automatic bulk billing.
What are Gisborne Medical Centre opening hours?
The official website lists Monday to Thursday 8:00am–6:30pm, Friday 8:00am–5:30pm, Saturday 9:00am–3:00pm, Sunday 9:00am–3:00pm, and public holidays closed.
How do I book a Gisborne Medical Centre appointment?
You can book online through HotDoc or call 03 5428 3355 during opening hours. Use phone booking for urgent issues, complex problems, longer consultations, fee checks or procedures.
How long is a standard consultation?
The official appointment page says a standard consultation is 15 minutes. Multiple issues, complex problems or procedures may need a longer consult.
What is the cancellation fee?
The clinic asks for at least 2 hours’ notice to cancel or reschedule. Late cancellation or non-attendance can attract a $50 non-attendance fee, which must be paid before booking another appointment.
What is the after-hours number?
The official site lists Hello Home Doctor Service on 134 100 for current patients after hours. For out-of-hours advice, call the After Hours GP Helpline / healthdirect on 1800 022 222. For emergencies, call 000.
Is Gisborne Medical Centre the same as Gisborne Medical Clinic?
No. Gisborne Medical Centre says it is not affiliated with Gisborne Medical Clinic. Gisborne Medical Centre is at 16 Brantome St, while Gisborne Medical Clinic search results can show a different address and phone.
Final Patient Summary
Gisborne Medical Centre telehealth is useful for simple follow-ups, results, scripts and advice when an examination is not required. It is not automatically free. The standard telehealth gap starts at $53.15, and weekend telehealth has a higher listed gap.
Call 03 5428 3355 before booking if you need bulk billing, are booking on a weekend, have a concession card, need a procedure, need a longer consult, have urgent symptoms or are unsure whether telehealth is safe.