Robina Town Medical Centre 2026: Phone, Hours, Address

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Independent patient guide · Robina QLD · 2026

Robina Town Medical Centre: Phone, Hours, Address, Booking & Fees

This guide helps patients quickly confirm the correct Robina Town Medical Centre location, call the right number, choose AutoMed or phone booking, understand 2026 fee rules, and avoid confusing it with other Robina clinics.

Main clinic: Shop 5005, Robina Town Shopping Centre, 19 Robina Town Centre Drive, Robina QLD 4226. Located upstairs, opposite Target / above City Beach. Best parking: Green Carpark.

Phone 07 5578 9000 Main reception number
Address Shop 5005 19 Robina Town Centre Drive
Hours signal Mon–Fri 7:45–5:30 Official contact page; call before public holidays
Booking AutoMed + phone Online for simple visits; phone for complex care
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Emergency rule: call 000 or attend the closest hospital for chest pain, stroke signs, severe breathing difficulty, collapse, serious injury, heavy bleeding, severe allergic reaction, poisoning, seizure or any symptom that feels life-threatening.
Fast patient answer

Quick Answer: What Should You Do?

Need routine GP care? Use AutoMed Suitable for repeat prescriptions, blood pressure checks, follow-ups, referrals, pathology/radiology requests, coughs/colds, minor illness and sickness certificates.
Need longer or complex visit? Phone reception Call for multiple issues, skin excisions, surgical procedures, medicals, postnatal checks, counselling or nurse-needed visits.
Need exact fee? Ask before booking From 1 January 2026, adults over 18 who are not concession-card holders are charged a consultation gap fee.
Need after-hours care? Call 07 5595 6090 Official after-hours page says this service is for practice patients and has a call-out fee.
Call 07 5578 9000 Official Website Official Booking & Fees
Best one-minute check: if you are going to Robina Town Centre, use Shop 5005, go upstairs opposite Target / above City Beach, and use the Green Carpark for the easiest parking clue.
Correct clinic details

Robina Town Medical Centre Phone, Address, Fax and Email

Main phone 07 5578 9000 Use for bookings, fees, nurse-needed visits, complex appointments, procedures and access questions.
Address Shop 5005, Robina Town Shopping Centre 19 Robina Town Centre Drive, Robina QLD 4226.
Email / fax reception@rtmc.com.au Fax: 07 5562 2176. For management/feedback, official practice info also lists practice@rtmc.com.au.
Detail Use this exact information Why it matters
Clinic name Robina Town Medical Centre Robina has several similarly named clinics, so match name + address + phone before booking.
Street address Shop 5005, Robina Town Shopping Centre, 19 Robina Town Centre Drive, Robina QLD 4226 Use this for maps, rideshare, parking and appointment confirmation.
In-centre location Level 1 / upstairs, opposite Target / above City Beach This helps visitors navigate inside Robina Town Centre faster.
Parking clue Green Carpark Official contact page identifies Green Carpark as the best parking option.
Postal address PO Box 3172, Robina Town Centre, QLD 4230 Use postal address only for correspondence, not for driving directions.
Do not confuse this clinic with other Robina practices. Search results may show Robina Medical Centre, Robina Medical & Dental Centre, Myhealth Robina, Medical on Robina or Easy T Medical Centre. This article is for Robina Town Medical Centre at Shop 5005.
Hours with conflict warning

Robina Town Medical Centre Opening Hours 2026

The official RTMC contact page lists Monday to Friday 7:45am–5:30pm and says Saturday, Sunday and public holidays are closed. Queensland service listings and Healthdirect can show a Saturday 8:00am–12:30pm signal, so the safest answer is: use weekday hours as the primary confirmed routine window and call before relying on Saturday or public-holiday availability.

Monday
7:45am–5:30pm
Tuesday
7:45am–5:30pm
Wednesday
7:45am–5:30pm
Thursday
7:45am–5:30pm
Friday
7:45am–5:30pm
Saturday
Call first
Sunday / public holidays
Usually closed
Best time to call Weekday morning Best for complex appointments, nurse visits, procedure costs and documents.
Saturday uncertainty Verify before travel Some public listings show Saturday hours, while official contact page says weekend closed.
Public holidays Do not assume open Official page says public holidays closed; Healthdirect also lists several 2026/2027 public holidays as closed.
Practical rule: if you are using the clinic for phone, hours or address only, list weekday hours clearly. If the reader needs Saturday care, tell them to call before travelling.
Booking rules from official page

How to Book Robina Town Medical Centre: AutoMed vs Phone

RTMC says online bookings are made via AutoMed from the website or AutoMed app. But online booking is not for every need. The clinic gives a clear split between simple appointments and phone-only bookings.

Book online through AutoMed for Simple appointment types
  • Repeat prescriptions
  • Blood pressure checks
  • Follow-up appointments
  • Referrals
  • Pathology or radiology test requests
  • Coughs, colds and minor illnesses
  • Sickness certificates
Phone reception for Longer or special appointment types
  • Complex or multiple issues
  • Skin excisions or surgical procedures
  • Centrelink / insurance documents
  • WorkCover or other medicals
  • Postnatal checks
  • Counselling
  • More than one family member
  • Nurse-needed visits such as dressings, vaccinations, child health checks, ECGs, spirometry or ear syringing
Start with the appointment type. A standard consultation is 10 minutes. If the issue may take longer, phone instead of forcing an online slot.
Use your preferred doctor when continuity matters. RTMC recommends booking with your preferred doctor for continuity of care, or the next available doctor when needed.
Tell reception if the issue is urgent. The official page says urgent medical matters will be dealt with promptly, but emergencies should still call 000.
Cancel early if you cannot attend. Cancel through the online booking system or phone the practice. Late cancellations count toward the DNA policy.

Best phone script: “Hi, I’m booking Robina Town Medical Centre at Shop 5005. Is this a standard 10-minute appointment, or should I phone-book a longer appointment because it involves multiple issues, a procedure, nurse time, documents or a medical?”

Official Booking Page Book from Official Website Call Reception
2026 fee table turned into quick answers

Robina Town Medical Centre Fees From 1 January 2026

RTMC’s official fees page says Medicare rebates cover only part of consultation costs. From 1 January 2026, adults older than 18 who are not concession-card holders are charged a gap fee for consultations, including follow-ups. Card surcharges apply to EFTPOS, debit and credit transactions online and at reception.

Consult / service Official 2026 fee signal Medicare rebate shown Patient action
Level A $50 $20.05 Ask if your need is brief enough for this level.
Level B, 6–20 mins, 1–2 issues $100 $43.90 Most simple consults may sit here, but the doctor decides the item level.
Level C, 20–40 mins, 3+ issues $180 $84.90 Phone if you have multiple concerns so enough time is allocated.
Level D, 40–60 mins $260 $125.10 Book by phone; do not use a short online slot.
Level E, 60–75 mins $360 $202.65 Use for very long consultations only when arranged correctly.
Mental Health Care Plan Standard, 20–40 mins $190 $79.65 Phone if you need plan timing, documents or eligibility explained.
Mental Health Care Plan Long, 40–60 mins $245 $117.35 Book the correct appointment length by phone.
Procedures / special services Additional out-of-pocket fee Ask reception / doctor Skin excisions, IUD/Implanon insertion/removal and iron infusions need cost estimates.
WorkCover consults Gazetted rates Claim pathway differs Payment is required in full on the consultation day, then claim reimbursement through your Return to Work Coordinator.
DNA rule Cancel 4+ hours ahead Late cancellations are recorded as DNA. After 2 DNAs, warning; after 3 DNAs, doctor may discontinue care.
Payment processing Card surcharge applies EFTPOS, debit and credit card surcharges vary by card type and are automatically deducted.
Referral warning No backdating A doctor consultation must happen before a specialist referral, and referrals cannot be backdated.
Do not write “bulk billing only” for this page. Healthdirect simply says fees apply, and RTMC’s 2026 page gives gap-fee information for non-concession adults over 18. That makes “mixed billing / fees apply” the safer user answer.
Interactive decision helper

AutoMed, Phone, After-Hours or 000? Robina Booking Helper

This tool does not diagnose symptoms. It helps users choose the safest next action based on RTMC’s official booking and fee rules.

Choose the options above. Your booking, fee and urgency guidance will appear here.
Closed-time care

After-Hours Medical Care and Emergency Options

Life-threatening 000 RTMC official after-hours page says emergencies should phone 000 or attend the closest hospital.
After-hours practice pathway 07 5595 6090 Official page says practice patients can call the answering service to contact Dr Bartlett, Dr Geissler or Dr Hutchison.
Call-out fee $180 fee / $129.60 rebate Official after-hours page lists this fee and rebate for call-out after-hours care.
If it can wait: RTMC says you can use online bookings if it is suitable to wait until the following day to see a doctor.
Call 000 Call After-Hours 07 5595 6090 Call Healthdirect 1800 022 222
Service intent map

Services: What to Book Online and What to Confirm First

RTMC’s website lists many service areas. The article should not just list them; it should tell users what to do next for each service.

Routine GP care Online is usually suitable Coughs/colds, minor illness, follow-up, repeat scripts, certificates, referrals and pathology/radiology requests. AutoMed path
Skin cancer clinic Phone if procedure possible Skin checks, mole checks, imaging, treatments and advanced skin cancer surgery are listed service areas. Confirm length + fee
Travel medicine Cannot book travel vaccines online Official site says appointments for travel vaccinations cannot be made online. Phone required
Women’s health Book correct visit type Menstrual health, contraception, pregnancy, postnatal care, cervical screening, iron infusions, fertility, menopause and female doctors are listed. Often longer visit
Chronic disease / preventive care Ask for right plan timing Health assessments, heart health checks, GP management plans, asthma, diabetes and long-term disease support are listed. Plan ahead
Allied health Check provider and billing Psychology, podiatry, dietitian, diabetes educator and diagnostic ultrasound appear under allied health services. Fee may differ
If the reader needs… Best action Ask this before booking
Repeat prescription Use AutoMed if suitable. Does the doctor need a review before issuing the script?
Results Book an appointment unless the doctor said otherwise. Do I need a results appointment, or will the doctor/nurse contact me?
Specialist referral Book before the specialist visit. Will my referral still be current? RTMC says referrals cannot be backdated.
Skin excision / biopsy / minor surgery Phone reception. How long is the appointment, and what out-of-pocket fee applies?
Travel vaccination Phone reception. Which vaccines are needed, are they in stock, and how early should I attend?
Nurse-needed care Phone reception. Does this need nurse time for dressing, vaccine, child health check, ECG, spirometry or ear syringing?
Official MyMedicare details

MyMedicare at Robina Town Medical Centre

Eligibility signal 2 face-to-face visits in 24 months RTMC says patients who attended the practice at least twice in the last 2 years can register.
Telehealth note 1 face-to-face visit every 12 months The fees page says this is needed to be entitled to telehealth appointments.
Registration paths Medicare online, app or clinic RTMC can start the process, or you can use your Medicare Online Account / Express Plus Medicare app.
Useful patient question: “Am I eligible to register for MyMedicare here, and would registration help with longer telehealth, chronic care, continuity with my usual GP or concession/children telehealth benefits?”
RTMC MyMedicare Page Register for MyMedicare
Map and arrival guide

Robina Town Medical Centre Map, Parking and Arrival Tips

Map search Robina Town Medical Centre Shop 5005 Use the full address to avoid other Robina medical clinics.
Parking Green Carpark Official contact page says best parking is Green Carpark.
Access Toilet + free parking Healthdirect lists toilet and free parking access for this service.

Bring This to Your Appointment

✓
Medicare card
Needed for rebate processing and MyMedicare/telehealth questions.
✓
Concession card
Important because 2026 gap rules depend on adult/concession status.
✓
Payment card
Fees and card surcharges can apply.
✓
Medication list
Include dose, allergies and recent changes.
✓
Results and referrals
Bring pathology, imaging, specialist letters and previous reports.
✓
Forms / documents
Centrelink, insurance, WorkCover and medical forms may require phone booking.
✓
AutoMed confirmation
Keep SMS/email confirmation ready for check-in.
✓
Issue list
If you have 3+ issues, call for a longer appointment.
Real user-intent warnings

Common Mistakes Before Visiting Robina Town Medical Centre

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Using another Robina clinic’s phone, hours or address instead of Shop 5005 at Robina Town Centre.
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Booking a standard 10-minute online appointment for multiple issues, procedures, counselling, medicals or nurse-needed care.
!
Assuming the clinic is bulk billing when the official 2026 page says fees/gap fees apply for many adults.
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Requesting a specialist referral after the specialist appointment; RTMC says referrals cannot be backdated.
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Calling reception only to ask if results are back; RTMC says results generally require an appointment unless the doctor said otherwise.
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Not cancelling at least 4 hours ahead, causing a DNA record and possible future care issues after repeated DNAs.
Official links after practical answers

Official Sources to Check Before You Travel

Robina Town Medical Centre official website

Use for practice overview, services, AutoMed booking links and clinic identity.

Open official website
Official contact page

Use for phone, fax, email, address, Green Carpark, in-centre location and opening hours.

Open contact page
Official booking and fees page

Use for AutoMed suitability, phone-only appointment types, 2026 fees, DNA policy, referrals, scripts and results rules.

Open booking & fees
Official after-hours page

Use for after-hours number, emergency rule and call-out fee information.

Open after-hours info
Healthdirect listing

Use for independent phone/address cross-check, AutoMed booking signal, fees-apply note and access facilities.

Open Healthdirect
Queensland Health service listing

Use as a secondary cross-check for address, phone, fax, telehealth/face-to-face signal and operating hours note.

Open QFinder listing
FAQ

FAQ: Robina Town Medical Centre Phone, Hours, Address, Fees and Booking

What is Robina Town Medical Centre phone number?

The main Robina Town Medical Centre phone number is 07 5578 9000. Use this for appointment questions, complex bookings, procedure fees, nurse-needed visits and access questions.

What is Robina Town Medical Centre address?

Robina Town Medical Centre is at Shop 5005, Robina Town Shopping Centre, 19 Robina Town Centre Drive, Robina QLD 4226. The clinic says it is located upstairs, opposite Target / above City Beach.

Where should I park for Robina Town Medical Centre?

The official contact page says the best parking is Green Carpark. Healthdirect also lists free parking for the service.

What are Robina Town Medical Centre opening hours?

The official contact page lists Monday to Friday 7:45am–5:30pm and says Saturday, Sunday and public holidays are closed. Some public listings show Saturday hours, so call before relying on Saturday availability.

How do I book Robina Town Medical Centre online?

Online bookings are made through AutoMed from the clinic website or AutoMed app. Use online booking for simple appointment types such as repeat prescriptions, blood pressure checks, follow-ups, referrals, minor illnesses and sickness certificates.

When should I phone instead of booking online?

Phone reception for complex or multiple issues, skin excisions or surgical procedures, Centrelink or insurance documents, WorkCover or other medicals, postnatal checks, counselling, more than one family member, or appointments needing a nurse such as dressings, vaccinations, child health checks, ECGs, spirometry or ear syringing.

Does Robina Town Medical Centre charge fees in 2026?

Yes. The official fees section says that from 1 January 2026, adults older than 18 who are not concession-card holders are charged a gap fee for consultations, including follow-up appointments. Healthdirect also lists “fees apply.”

What are the 2026 consultation fees?

The official fee page lists Level A $50, Level B $100, Level C $180, Level D $260, Level E $360, Mental Health Care Plan Standard $190 and Mental Health Care Plan Long $245, with Medicare rebates shown separately. The actual level depends on appointment length and clinical billing rules.

Do procedures cost extra?

Yes. RTMC says procedures and special services such as skin excisions, IUD or Implanon insertion/removal and iron infusions have an additional out-of-pocket fee. Contact reception or your doctor for a cost estimate.

What is the cancellation or DNA rule?

RTMC asks patients to cancel at least 4 hours in advance. Late cancellations are recorded as DNA. After 2 DNAs you receive a warning; after 3 DNAs, your doctor may choose to discontinue care.

What is the after-hours number?

The official after-hours page says practice patients can phone the answering service on 07 5595 6090. It lists a call-out fee of $180 with a Medicare rebate of $129.60. For emergencies, call 000.

Can I get results over the phone?

RTMC says an appointment is generally needed to obtain results unless your doctor has indicated otherwise. The practice discourages patients from phoning reception just to ask if results are back because of privacy and clinical follow-up needs.

Can specialist referrals be backdated?

No. RTMC says a consultation with a doctor must happen before a specialist referral, and doctors are unable to backdate referrals. Arrange the GP appointment before attending the specialist when a new referral may be required.

What do I need for MyMedicare registration?

RTMC says patients must have attended the practice at least twice face to face in the last 2 years to register for MyMedicare. The fees page also notes that one face-to-face appointment every 12 months is needed for telehealth appointment entitlement.

Final Patient Summary

Robina Town Medical Centre is at Shop 5005, Robina Town Shopping Centre, 19 Robina Town Centre Drive, Robina QLD 4226. Call 07 5578 9000. The clinic is upstairs opposite Target / above City Beach, and the best parking clue is Green Carpark.

Use AutoMed for simple appointment types, but phone reception for complex issues, longer consults, procedures, documents, WorkCover, postnatal checks, counselling, family-group appointments, nurse-needed visits and travel-vaccine style questions. For emergencies call 000.

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