Duncraig Medical Centre: Mixed Billing, Hours, Booking & Patient Guide
Independent patient guide to Duncraig Medical Centre at 14 Burragah Way, including phone booking, HotDoc, mixed billing, bulk billing conditions, weekend hours, parking, telehealth rules, appointment preparation and local Perth north-suburbs GP options.
📍 Location
14 Burragah Way
Duncraig WA 6023
💳 Billing Snapshot
Mixed billing practice
Bulk billing available with conditions; fees may apply.
🕒 Hours & Phone
Healthdirect lists Mon–Fri 8am–6pm
Sat–Sun 8am–5pm
08 9246 9922
Instant Answer: Is Duncraig Medical Centre bulk billing?
Duncraig Medical Centre is best described as a mixed billing GP practice, not a guaranteed bulk billing clinic for every patient and every service. Healthdirect lists mixed billing with bulk billing available under conditions, and HotDoc indicates DVA patients are bulk billed during weekday business hours while children under 13 are generally bulk billed for short consultations during specified weekday hours.
Best patient move: before booking, ask reception whether your exact appointment is bulk billed, privately billed, gap billed or subject to treatment-room/procedure fees.
Quick Patient Decision Box
Book online if you need a standard GP appointment and already know the reason for your visit.
Call reception if you are a new patient, need a long consult, procedure, nurse/treatment-room support, mental health plan, WorkCover, pathology follow-up, fee confirmation or telehealth eligibility check.
Call 000 for chest pain, stroke symptoms, severe breathing difficulty, collapse, serious injury, severe allergic reaction or major bleeding.
Duncraig Medical Centre Quick Facts for Patients
Duncraig Medical Centre is a GP practice at 14 Burragah Way, Duncraig WA 6023. The official practice website says appointments can be made via HotDoc or by calling 9246 9922 or 9445 1115, while its contact section lists Duncraig Medical Centre directly on 08 9246 9922 and Osborne City Medical Centre on 08 9445 1115. For this Duncraig page, use 08 9246 9922 as the main clinic number.
Healthdirect lists this service as appointment-needed, with mixed billing, free parking, toilet access and baby-change access. That means patients should not assume walk-in access, fully bulk billed care, or same-day availability without checking first.
Does Duncraig Medical Centre Bulk Bill? — 2026 Billing Guide
Duncraig Medical Centre is listed as a mixed billing practice. In Australian GP language, mixed billing means some consultations may be bulk billed, while other patients or appointment types may require a private fee or out-of-pocket gap. It is not the same as a universal bulk billing clinic.
HotDoc’s doctor listings indicate DVA patients are bulk billed Monday to Friday from 8am to 4:45pm. It also indicates children under 13 are generally bulk billed for consultations under 10 minutes during those weekday hours, while healthcare-card and pensioner patients may still be privately billed. Because doctor-level billing can differ, always check the fee for your exact GP and appointment type before confirming.
Best wording when calling: “I have a Medicare card. Is this exact appointment bulk billed, privately billed or gap billed with this GP?”
Use the official booking page or call reception to confirm the billing rule before attending.
Check HotDoc Availability Call 08 9246 9922Duncraig Medical Centre Appointment Booking — HotDoc, Phone & Walk-In
The official practice website says appointments with its family practitioners can be made via HotDoc or by calling the practice. Healthdirect also lists appointment access for this GP service, so booking ahead is the safest option. Do not rely on walking in unless reception confirms that walk-in or same-day access is available for your situation.
The practice website also states that it does not respond to appointment, script or referral requests through the general website contact form. That is important: if you need an appointment, use HotDoc or call. If you need a repeat script, referral, urgent advice or doctor-specific follow-up, call reception and ask what appointment type is required.
Book online for standard GP appointments. Call for new patients, complex issues, treatment-room needs or fee questions.
Book Duncraig Medical Centre Online Phone Booking: 08 9246 9922New patient and appointment preparation
For first visits, arrive early enough for paperwork and ID checks. Bring your Medicare card, photo ID, medication list, allergies, recent results and any referral letters. If you are bringing a child, bring Medicare details and relevant immunisation or school forms. For WorkCover, employment medicals, procedures or treatment-room care, confirm fees and paperwork before attending.
Duncraig Medical Centre Appointment Type Picker
Use this quick guide before booking so you choose the right appointment type. A standard appointment is not always suitable for complex care, procedures, forms or mental health planning.
Simple rule: if your issue needs more than one sentence to explain, or it involves paperwork, mental health, chronic illness or a procedure, call first and ask for the correct appointment length.
Duncraig Medical Centre DNA Fee — What It Means and How to Avoid It
DNA means “Did Not Attend”. The verified public sources for Duncraig Medical Centre did not show one fixed public DNA fee amount for every missed appointment. Because the practice is mixed billing and appointment-based, missed appointments or late cancellations may still create private administrative charges depending on the clinic’s current policy and the doctor or service booked.
Do not guess the DNA fee
This guide does not invent a dollar amount. Ask reception or check your HotDoc confirmation for the current cancellation window and any non-attendance fee. Missed-appointment fees are normally private administrative fees and are not covered by Medicare.
This matters most for long consults, allied health, procedures, weekend appointments and high-demand GP slots. If you cannot attend, cancel or move the appointment as early as possible so another patient can use the time.
Need to cancel or move an appointment? Use HotDoc if your booking allows it, or call reception directly.
Call to Cancel or RescheduleFees to Confirm Before Booking at Duncraig Medical Centre
Because Duncraig Medical Centre is mixed billing, the most important patient habit is to confirm the fee before booking. A clinic can bulk bill some patients or some items while privately billing others. The billing rule may also vary by doctor, appointment type, time of day and service.
Patient script: “I’m booking for [reason]. Can you tell me the full fee, Medicare rebate if any, and whether there is a gap payment?”
Do I Need a Double Appointment? — Mental Health Plans Explained
If you need a Mental Health Care Plan, Chronic Disease Management Plan, multiple issues reviewed, complex medication changes, WorkCover discussion, a skin procedure, travel medicine or detailed paperwork, ask for a longer appointment. Booking a short standard appointment for a Mental Health Care Plan is one of the most common GP booking mistakes in Australia.
Longer appointments help the GP take a safe history, document the plan properly, explain Medicare requirements and avoid rushing important decisions. They also reduce the chance that you will be asked to rebook because there is not enough time to complete the plan properly.
Helpful rule: if you are discussing mental health, chronic disease, forms, procedures or more than one problem, call reception and request the right appointment length.
Duncraig Medical Centre Telehealth — Can New Patients Book Online?
Telehealth rules in Australia can be confusing. Medicare generally requires an established clinical relationship for many GP telehealth rebates, commonly meaning the patient has had a face-to-face appointment with the practice in the previous 12 months, unless an exception applies. That means new patients should not assume they can book a Medicare-rebated phone consult as their first appointment.
Telehealth can be useful for simple follow-up, results discussion, continuing care or repeat scripts where clinically suitable. It is not appropriate for chest pain, breathing difficulty, serious pain, injuries, physical examination needs or emergencies.
Need to check telehealth eligibility?
Ask Reception About Telehealth Services Australia Telehealth InfoWhy Is My GP Running Late? — The Honest Answer
GPs sometimes run behind because a previous patient needed more than a short appointment. This can include a mental health crisis, a serious result, an elderly patient with multiple conditions, a child who needs urgent review, unexpected trauma, or a procedure that took longer than planned.
That does not automatically mean the clinic is poorly organised. It is the human reality of general practice. If your timing is tight, call reception before leaving home and ask whether your GP is running close to schedule.
Duncraig GP After Hours — What to Do When the Clinic Is Closed
For emergencies, the official practice website clearly says to call 000. For non-life-threatening health advice when the clinic is closed, call healthdirect on 1800 022 222. This free national nurse advice line can help you decide whether to wait for a GP, use urgent care, speak with a chemist, or go to an Emergency Department.
Call 000 for urgent symptoms
Do not wait for a GP appointment if there is chest pain, stroke symptoms, severe breathing difficulty, collapse, severe allergic reaction, major injury, heavy bleeding, sudden confusion or a serious mental health crisis.
Duncraig Medical Centre Services — What Does This Medical Centre Offer?
The official practice website says Duncraig Medical Centre has experienced family practitioners and has been providing medical services for Duncraig, Osborne Park and surrounding suburbs since 1996. It also notes a fully equipped treatment room, nursing support staff, experienced reception staff, onsite pathology and other allied health professionals.
Getting a Referral at Duncraig Medical Centre — Specialists & Allied Health
If you need a specialist referral, bring the specialist name if you already have one, your symptoms, current medication list, allergies, relevant test results and any hospital discharge papers. A GP referral is often needed to access Medicare rebates for specialist appointments, so organise this before your specialist visit.
Do not leave referrals until the day before a specialist appointment. A rushed referral can create problems if the GP needs to review records, examine you, order tests or clarify the right referral pathway.
Duncraig Medical Centre Reviews — What Patients Should Look For
When comparing Duncraig Medical Centre reviews, focus on practical details rather than only star ratings. Look for comments about booking ease, reception clarity, fee communication, waiting times, parking, nursing support, pathology convenience and whether the GP explained the care plan clearly.
The patient-style notes below are realistic examples to help you prepare. They are not presented as verified public reviews or official testimonials.
“Booking through HotDoc was straightforward. I checked the fee first, arrived with my Medicare card, and parking near the centre made the visit easier.”
— Local Duncraig patient“The GP was running slightly late, but reception explained the delay. Next time I’d call ahead if I had a tight schedule.”
— Northern suburbs worker“Helpful family practice setup with nursing support and pathology access. I’d still confirm private fees before procedures or longer appointments.”
— Community memberDuncraig Medical Centre Location & Parking — How to Get There
Duncraig Medical Centre is located at 14 Burragah Way, Duncraig WA 6023. Healthdirect lists free parking, toilet access and a baby-change facility. The clinic is useful for patients in Duncraig, Sorrento, Warwick, Carine, Greenwood, Padbury, Marmion, Hillarys and surrounding Perth northern suburbs.
- Driving: allow time for local parking and check your appointment time before leaving.
- Families: Healthdirect lists baby-change access, but confirm if you need specific accessibility support.
- New patients: arrive early for paperwork, ID checks and Medicare details.
- Similar clinic names: do not confuse Duncraig Medical Centre with Osborne City Medical Centre, although the official website references both centres.
Open the map before travelling and screenshot your booking confirmation.
Open in Google MapsWho Duncraig Medical Centre May Suit Best
Duncraig Medical Centre may suit patients who want a long-running GP practice in Perth’s northern suburbs with phone booking, HotDoc booking, free parking listed by Healthdirect, nursing support, treatment-room facilities and onsite pathology access.
What to Bring to Duncraig Medical Centre
Bring the right documents so reception and the GP can process your appointment properly, especially if you are a new patient, booking a longer consultation, discussing fees, or attending for referrals, chronic care, procedures or paperwork.
Common Mistakes to Avoid Before Visiting Duncraig Medical Centre
- Do not assume mixed billing means your appointment is automatically bulk billed.
- Do not assume concession-card or pensioner status guarantees bulk billing with every GP.
- Do not book a standard consult for a Mental Health Care Plan or multiple complex issues.
- Do not use the website contact form for appointment, script or referral requests.
- Do not arrive without Medicare card, photo ID and payment method.
- Do not rely on telehealth as a new patient unless reception confirms Medicare eligibility.
- Do not use online booking notes or routine GP booking for emergency symptoms.
- Do not confuse Duncraig Medical Centre with Osborne City Medical Centre when calling or booking.
Duncraig Medical Centre vs Sorrento Medical Centre — Which Guide Should You Read?
If you are comparing GP options in Perth’s northern suburbs, Duncraig Medical Centre may be more relevant if you are near Burragah Way, Duncraig, Warwick, Carine or Greenwood. Sorrento Medical Centre may be more relevant if you are closer to Harman Road, Sorrento, Marmion, Hillarys or coastal northern suburbs.
Nearby Medical Centre Guides for Duncraig and Perth Patients
If Duncraig Medical Centre is fully booked, or you want to compare Perth GP access, these related medical centre guides from medicalcentre-au.org may help. Start with nearby northern-suburbs and Perth-area options, then compare booking method, billing conditions, appointment access and parking.
How This Duncraig Medical Centre Guide Was Checked
This guide was built from official and trusted sources, including the Duncraig Medical Centre website, Healthdirect listing, HotDoc booking information and published WA medical-centre guides on this website.
Clinic billing, appointment availability, doctor rosters, public holiday hours, bulk billing conditions, DNA rules, treatment-room fees and booking links can change. Always confirm final details directly with the clinic before travelling or relying on fee information.
Billing note: Duncraig Medical Centre is listed as mixed billing. Bulk billing may be available under conditions, but it is not safe to assume every appointment is bulk billed. Confirm with reception or your HotDoc booking page.
FAQ — Duncraig Medical Centre Common Questions
What is Duncraig Medical Centre phone number?
The main Duncraig Medical Centre phone number is 08 9246 9922. Use it for appointments, fee checks, doctor availability and non-standard booking questions.
Where is Duncraig Medical Centre located?
Duncraig Medical Centre is located at 14 Burragah Way, Duncraig WA 6023.
Does Duncraig Medical Centre bulk bill?
Duncraig Medical Centre is listed as mixed billing. Bulk billing is available with conditions, and fees may apply. HotDoc indicates DVA patients are bulk billed during specified weekday hours and children under 13 are generally bulk billed for short consults during specified weekday hours.
Can I book Duncraig Medical Centre online?
Yes. The official practice website says appointments can be made via HotDoc or by calling the practice. Use phone booking for complex appointments, fee checks or new-patient questions.
What are Duncraig Medical Centre opening hours?
Healthdirect lists weekday hours from 8am to 6pm and weekend hours from 8am to 5pm. Public holiday and doctor-specific hours may vary, so call before visiting.
Is there parking at Duncraig Medical Centre?
Yes. Healthdirect lists free parking for Duncraig Medical Centre, along with toilet and baby-change access.
What is the Duncraig Medical Centre DNA fee?
The verified public sources did not show one fixed public DNA fee amount. Ask reception or check your HotDoc confirmation for current cancellation rules and any non-attendance fee.
Can new patients use telehealth at Duncraig Medical Centre?
New patients should confirm first. Medicare telehealth rebates usually require an established clinical relationship with a face-to-face GP visit in the previous 12 months unless an exception applies.
Does Duncraig Medical Centre have pathology?
The official practice website mentions onsite pathology and other allied health professionals, but patients should confirm collection hours and whether a request form is required before attending.
Is Duncraig Medical Centre the same as Osborne City Medical Centre?
No. The official website references both centres, but Duncraig Medical Centre uses the Duncraig location and phone 08 9246 9922, while Osborne City Medical Centre has a separate phone number.
Is Duncraig Medical Centre a good option for a Duncraig GP near me?
It may be suitable if you are near Duncraig, Warwick, Carine, Greenwood, Sorrento, Padbury or nearby Perth northern suburbs. Check appointment availability, billing and parking before travelling.
How do I compare bulk billing GPs near Duncraig?
Compare whether the clinic bulk bills your exact appointment type, accepts new patients, offers online booking, has suitable opening hours and provides parking. Also compare nearby guides such as Sorrento Medical Centre, Scarborough Beach Medical Centre and Wembley Medical Centre.
Official Sources & Patient Disclaimer
This page is an independent patient guide for medicalcentre-au.org. It is not the official website of Duncraig Medical Centre, HotDoc, Healthdirect, Medicare, Services Australia or any government agency. It does not provide medical diagnosis, treatment advice, billing advice or emergency care.
Official and trusted sources checked before writing include the Duncraig Medical Centre website, Healthdirect service listing, HotDoc booking information, Services Australia telehealth information and related WA internal medical-centre guides.
Use official sources for booking, fee confirmation and urgent health guidance.
Official Clinic Website HotDoc Booking Healthdirect Listing