Belconnen Mall Medical Centre 2026: HotDoc App, Hours & GP

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Emergency rule For chest pain, stroke symptoms, severe breathing difficulty, collapse, major injury or serious bleeding, call 000 now.
Belconnen ACT GP Directory · Patient Guide

Belconnen Mall Medical Centre: Fees, Hours, Booking & Patient Guide

Independent patient guide to Belconnen Mall Medical Centre at Shop 168, Level 3, Westfield Belconnen. Covers HotDoc booking, phone number, mixed billing, bulk billing eligibility, opening hours, cancellation rules, Yellow Fever vaccine costs, test results, referrals, parking directions and what to check before your GP visit.

Book via HotDoc Call (02) 6253 3123 Map & Parking
Reading time: 12 minutes Verified against official sources Australian English patient guide

Location

Shop 168, Level 3
Westfield Belconnen, ACT 2617

Billing Snapshot

Mixed billing practice
Weekday in-person bulk billing only for selected groups.

Hours & Phone

Open 7 days
Hours vary by weekday/weekend
(02) 6253 3123

Instant Answer: Does Belconnen Mall Medical Centre bulk bill?

Belconnen Mall Medical Centre is a mixed billing practice, not a universal bulk billing clinic. The official site says doctors bulk bill selected patient groups for in-person weekday consultations only: children under 16, Commonwealth concession card holders and Gold DVA Card holders.

Important fee caution: all telephone consultations are privately charged. Appointments before 8:00am, after 5:00pm on weekdays, weekends and public holidays are also privately billed. Yellow Fever travel medicine is private billing only.

Quick Patient Decision Box

Book online if you need a standard GP appointment and already know the reason for your visit.

Call reception if you need bulk billing confirmation, a long consult, Yellow Fever vaccine, travel medicine, skin procedure, mental health plan, WorkCover, referral, script request, telehealth or fee clarification.

Call 000 for chest pain, stroke symptoms, severe breathing difficulty, collapse, serious injury, severe allergic reaction or major bleeding.

Belconnen Mall Medical Centre Quick Facts for Patients

Belconnen Mall Medical Centre is located at Shop 168, Level 3, Westfield Belconnen, Belconnen ACT 2617. Healthdirect describes the address as Westfield Belconnen, Level 3 Shop 168, Benjamin Way, Belconnen ACT 2617. The main phone number is (02) 6253 3123. The official website header lists fax as (02) 6253 1253, while the contact page also shows a fax line of 02 8331 5770; if faxing clinical or administrative documents, confirm the correct fax number with reception first.

This practice supports independent doctors who operate mixed billing practices. The centre is open 7 days, uses HotDoc for online booking, and lists standard appointment slots as 10 minutes. Longer consultations are available, but patients need to tell reception when booking.

Official clinic nameBelconnen Mall Medical Centre, inside Westfield Belconnen.
Main phone(02) 6253 3123 for bookings, fee questions and appointment changes.
AddressShop 168, Level 3, Westfield Belconnen, Belconnen ACT 2617.
Billing headlineMixed billing; weekday in-person bulk billing only for selected patient groups.

What Are Belconnen Mall Medical Centre Opening Hours?

The official website lists Belconnen Mall Medical Centre as open 7 days. The published hours are Monday 7:00am–5:00pm, Tuesday 7:00am–6:30pm, Wednesday 7:00am–6:30pm, Thursday 7:00am–6:30pm, Friday 7:00am–6:30pm, Saturday 7:00am–5:00pm and Sunday 7:00am–2:00pm.

The same official page warns that hours can change depending on doctor availability and public holiday hours may differ. This is important because the clinic is inside Westfield Belconnen and doctor rosters may not exactly match shopping-centre access, HotDoc appointment availability or public holiday trading.

Monday7:00am to 5:00pm listed by the official website.
Tuesday to Friday7:00am to 6:30pm listed for most weekdays except Monday.
Saturday7:00am to 5:00pm listed for weekend access.
Sunday7:00am to 2:00pm listed, with public holidays worth confirming.

Need to confirm today’s GP roster, late appointment access or public holiday hours?

Open Official Contact Page Call Reception

Does Belconnen Mall Medical Centre Bulk Bill? — 2026 Billing Guide

Belconnen Mall Medical Centre’s official wording says doctors operating from the practice conduct mixed billing practices. It states there is an out-of-pocket fee for all consultation types, except that doctors bulk bill selected patient groups in person on weekdays only.

The listed groups are children under 16 years of age, Commonwealth concession card holders and Gold DVA Card holders. The official billing wording also states that all telephone consultations are privately charged, and that all appointment types before 8:00am, appointments after 5:00pm on weekdays, weekend appointments and public holiday appointments are privately billed and not bulk billed.

May be bulk billedIn-person weekday consultations for children under 16, concession card holders and Gold DVA card holders.
Privately billedTelephone consultations, early appointments, after-5pm weekday appointments, weekends and public holidays.
Standard feesHotDoc shows standard consult pricing and Medicare rebate information; check the current booking screen.
Ask directly“For this doctor, this time and this appointment type, what is my out-of-pocket cost?”

Best patient wording: “I have a Medicare card and [concession/DVA/child eligibility if relevant]. Will this exact appointment be bulk billed, or will I pay a private fee?”

Belconnen Mall Medical Centre Appointment Booking — HotDoc, Phone & Longer Consults

For appointments, the official site says to call (02) 6253 3123 or book online via HotDoc. Standard appointments are scheduled in 10-minute intervals. Longer consultations are available, but you need to tell reception when booking so enough time can be allocated.

If more than one family member needs to see a doctor, advise reception when booking so one appointment can be allocated per person. The official site also says emergencies and sick children are given priority, and patients should tell reception if the booking relates to this so appropriate procedures can be prepared where possible.

Book online for standard GP appointments. Call reception for long consults, family bookings, fee checks, sick children, urgent concerns or Yellow Fever travel medicine.

Book Belconnen Mall Medical Centre on HotDoc Phone Booking: (02) 6253 3123

New patient preparation

For first visits, arrive early enough for check-in and paperwork. Bring your Medicare card, photo ID, concession card or DVA card if relevant, medication list, allergies, referral letters, recent results and any forms you need completed. If your appointment is for WorkCover, travel medicine, Yellow Fever vaccine, mental health, ADHD, skin procedure, Mirena, Implanon or vasectomy, call first to confirm doctor availability, appointment length and fees.

Belconnen Mall Medical Centre Yellow Fever Vaccine — Private Billing Warning

Belconnen Mall Medical Centre states it is an accredited Yellow Fever Vaccination Centre in the ACT, with Yellow Fever vaccinations provided by Dr Karan Elliott for travel medicine purposes. The official site says patients must complete a travel medicine consultation before receiving the injection.

The listed travel medicine consultation is a 20-minute appointment. The official page shows a travel consultation fee of $160, with a Medicare rebate of $84.90 if eligible, and notes that vaccines are charged separately. It also lists a Yellow Fever vaccination package cost of $310 total, including travel consultation, Yellow Fever vaccine, vaccine administration and official Yellow Fever vaccination certificate.

Yellow Fever is not bulk billed

The official clinic notice says the Yellow Fever travel medicine service is private billing only and no bulk billing is available. It also says patients attending for Yellow Fever vaccination will not continue as regular ongoing patients under Dr Karan Elliott.

Before vaccineTravel medicine consultation is required before the Yellow Fever injection.
Private serviceNo bulk billing for this travel medicine service.
Package costOfficial page lists $310 total for the Yellow Fever package.
Call firstConfirm stock, eligibility, travel date, contraindications and appointment availability.

Belconnen Mall Medical Centre Appointment Type Picker

Use this quick picker before booking. Because standard appointments are 10 minutes, choosing the right appointment type is especially important.

Standard GP consultOne simple issue, basic referral, repeat script, short certificate or straightforward follow-up.
Long GP consultMental health plan, chronic disease plan, multiple symptoms, complex medication review or detailed forms.
Travel medicineYellow Fever, travel vaccines and overseas travel advice require special booking and fee checks.
Call before bookingWorkCover, ADHD, Mirena, Implanon, vasectomy, skin procedures, reports or private-fee items.

Simple rule: if your issue involves more than one problem, mental health, chronic illness, paperwork, travel medicine, procedure care or workplace injury, call first and request the correct appointment length.

Belconnen Mall Medical Centre DNA Fee — What It Means and How to Avoid It

DNA means “Did Not Attend”. The official site asks patients to advise reception at least two hours before an appointment if they wish to cancel. It states that if you do not give two hours’ notice, or you do not attend, your doctor will charge a fee.

Two-hour cancellation rule

The official site does not show one fixed public dollar amount for every missed appointment. Confirm the current fee with reception or your HotDoc confirmation. Missed-appointment fees are normally private administrative fees and are not covered by Medicare.

This matters most for long consults, travel medicine, Yellow Fever vaccine bookings, procedures and high-demand GP slots. If you cannot attend, cancel or move the appointment as early as possible so another patient can use the time.

Need to cancel or move an appointment?

Call to Cancel or Reschedule

Fees to Confirm Before Booking at Belconnen Mall Medical Centre

Because the practice is mixed billing, patients should confirm the fee before booking. A patient’s Medicare card or concession card does not automatically make every appointment bulk billed. Time of day, appointment type, doctor, consultation mode and service type can all change the fee.

Standard consultAsk the private fee, Medicare rebate and final out-of-pocket cost for your doctor.
Telephone consultThe official site says all telephone consultations are privately charged.
After 5pm / weekendsThe official site says these appointments are privately billed and not bulk billed.
WorkCoverDirect billing requires an accepted claim letter with claim number and billing information.
Travel medicineYellow Fever and travel medicine are private billing, with no bulk billing available.
Procedures and reportsSkin, vasectomy, Mirena, Implanon, forms and reports may need special fee confirmation.

Patient script: “I’m booking for [reason] at [time]. Is this bulk billed, privately billed, or gap billed? What will I pay after any Medicare rebate?”

Do I Need a Longer Appointment? — Mental Health Plans and Complex Issues

The official site says standard appointments are scheduled at 10-minute intervals, with longer consultations available if you inform reception. This is very important for Mental Health Care Plans, chronic disease management, ADHD, complex medication reviews, multiple symptoms, workplace injury, travel medicine, contraception procedures, skin issues, vasectomy discussions or detailed forms.

Booking a short appointment for a complex issue can mean the GP cannot safely complete the work in one visit. A longer appointment gives the doctor time to take the history, document the plan, explain Medicare requirements, discuss referrals and organise follow-up.

Helpful rule: if you need more than one issue discussed, or the issue involves mental health, chronic disease, workplace injury, travel medicine, procedure care or paperwork, call reception and request a longer consultation.

Belconnen Mall Medical Centre Telehealth — What to Check Before Booking

The official site says all telephone consultations are charged privately. It also says prescriptions cannot be emailed, and if a prescription is required from a telephone appointment, it will be sent by eScript directly by SMS or to the pharmacy.

Medicare telehealth rules in Australia can also be strict. For many GP telehealth rebates, patients generally need an established clinical relationship with the practice, commonly including a face-to-face appointment in the previous 12 months unless an exception applies. Because this practice privately charges telephone consultations, confirm the full fee before booking any phone consult.

May suit telehealthSimple follow-up, repeat scripts or continuing care where the GP agrees it is safe.
Not suitableEmergency symptoms, severe pain, injuries, new physical symptoms or issues needing examination.
Private billingThe official site says all telephone consultations are privately charged.
Ask firstConfirm consultation mode, fee, rebate eligibility and how scripts/results will be handled.

Need to check telephone consult fees or Medicare eligibility?

Ask Reception About Telehealth Services Australia Telehealth Info

Test Results, Scripts and Referrals at Belconnen Mall Medical Centre

The official site says prescriptions and referrals require an appointment. Doctors using the facility cannot provide prescriptions or referrals without an appointment. It also says test results cannot be provided over the phone except under special circumstances. Nursing staff will ring to schedule an appointment if directed by the doctor and based on urgency, and non-urgent recalls may be followed up by SMS from HotDoc.

For patients, the practical rule is simple: do not expect reception to read out results or issue scripts without a GP appointment. Book the right consult, especially if your result needs explanation, medication changes, specialist referral, imaging, pathology follow-up or a management plan.

Belconnen GP After Hours — What to Do When the Clinic Is Closed

The official Belconnen Mall Medical Centre website says that if you are experiencing an emergency and need medical care, you should always call 000 or visit the nearest emergency department. For less urgent after-hours services, the site points patients to its dedicated after-hours information.

For non-life-threatening health advice outside clinic hours, you can also call healthdirect on 1800 022 222. In Canberra, some patients may also be directed to appropriate after-hours or walk-in services depending on symptoms and urgency.

Call 000 for urgent symptoms

Do not wait for a GP appointment if there is chest pain, stroke symptoms, severe breathing difficulty, collapse, severe allergic reaction, major injury, heavy bleeding, sudden confusion or a serious mental health crisis.

Use the right care pathway after hours.

Healthdirect: 1800 022 222 Emergency: 000

Belconnen Mall Medical Centre Services — GP, Travel Medicine, Skin and Procedures

The official website says Belconnen Mall Medical Centre supports doctors consulting from the practice to provide a wide range of medical and health services. The doctor profiles list areas such as antenatal shared care, sexual and fertility medicine, contraception, Mirena and copper IUD, Implanon, travel medicine, Yellow Fever vaccine, WorkCover, chronic disease management, weight management, mental health care plans, dermatology, skin cancer, vasectomy and surgical procedures depending on the consulting doctor.

Family GP careGeneral illness, scripts, referrals, certificates, preventive checks and family medicine.
Women’s healthAntenatal shared care, contraception, IUD, Implanon and reproductive health may be available with selected doctors.
Travel medicineYellow Fever vaccine and travel consultations are listed as private billing services.
Skin and proceduresSkin cancer, dermatology, skin procedures and vasectomy services may require specific doctor booking.
Mental healthMental health plans and ADHD-related consults may attract private charges with selected doctors.
Work injuryWorkCover support is available, but claim acceptance and billing details matter.

Belconnen Mall Medical Centre Reviews — What Patients Should Look For

When comparing Belconnen Mall Medical Centre reviews, focus on practical details rather than only star ratings. Useful review patterns include whether online booking was easy, whether reception explained fees clearly, whether the doctor listened, whether the Level 3 Westfield location was easy to find, whether parking was convenient, and whether results, referrals or scripts were handled clearly.

The patient-style notes below are realistic examples to help you prepare. They are not presented as verified public reviews or official testimonials.

★★★★★

“Booking through HotDoc was straightforward. I checked the fee first, parked at Westfield and went to Level 3 before my appointment time.”

— Local Belconnen patient
★★★★☆

“The fee rules were the main thing to confirm. I’d call ahead if booking after 5pm, on a weekend, or for a phone consult.”

— Canberra worker
★★★★★

“Helpful for travel medicine because Yellow Fever information is clear, but it is private billing, so confirm costs before booking.”

— Community member

Belconnen Mall Medical Centre Location & Westfield Directions

Belconnen Mall Medical Centre is located at Shop 168, Level 3, Westfield Belconnen, Belconnen ACT 2617. Healthdirect lists the address as Westfield Belconnen, Level 3 Shop 168, Benjamin Way. The existing site guide notes Westfield location context including Level 3 and Red Car Park rooftop access, but patients should still use the official Westfield map or Google Maps before travelling.

  • Before travelling: confirm doctor, appointment time, fee and service type.
  • Inside Westfield: look for Level 3 and Shop 168.
  • Parking: check Westfield parking signs and allow extra time during busy retail periods.
  • Address caution: do not confuse this clinic with Belconnen Medical Centre, Ginninderra Medical & Dental Centre or Belconnen Health Centre.

Open the map before travelling and check your HotDoc booking confirmation.

Open in Google Maps

Who Belconnen Mall Medical Centre May Suit Best

Belconnen Mall Medical Centre may suit patients who want a GP practice inside Westfield Belconnen with HotDoc booking, 7-day access, extended weekday hours on several days, mixed billing clarity and access to doctors with special interests such as travel medicine, women’s health, skin procedures and chronic disease care.

Belconnen shoppers and workersUseful if you need a GP near Westfield Belconnen, Benjamin Way, Emu Bank or the Belconnen town centre.
Patients comparing feesGood if you are willing to check the exact private fee, rebate and bulk billing eligibility before booking.
Travel medicine patientsRelevant for Yellow Fever vaccine and travel medicine if you accept private billing.
Families and childrenUseful for family care, but children under 16 bulk billing applies only under the official weekday in-person rule.

What to Bring to Belconnen Mall Medical Centre

Bring the right documents so reception and the GP can process your appointment properly, especially if you are new, booking a longer consultation, discussing fees, or attending for travel medicine, WorkCover, referrals, chronic care, procedures or paperwork.

Medicare cardBring your current Medicare card or digital Medicare card.
Concession or DVA cardBring proof if relying on weekday in-person bulk billing eligibility.
Medical detailsBring medication list, allergies, hospital discharge notes, specialist letters and recent results.
Payment methodBring a card because many appointment types are privately billed.
Travel documentsFor Yellow Fever or travel medicine, bring itinerary, destination list and departure date.
WorkCover detailsBring accepted claim letter, claim number and billing details if applicable.

Common Mistakes to Avoid Before Visiting Belconnen Mall Medical Centre

  • Do not assume the clinic bulk bills every patient and every appointment.
  • Do not assume telephone consultations are bulk billed; the official site says they are privately charged.
  • Do not book after 5pm, weekend or public holiday appointments expecting bulk billing.
  • Do not book a 10-minute appointment for a Mental Health Care Plan, chronic disease plan or multiple complex issues.
  • Do not miss the two-hour cancellation window if you cannot attend.
  • Do not expect scripts, referrals or results without an appropriate appointment.
  • Do not book Yellow Fever vaccine expecting bulk billing.
  • Do not confuse Belconnen Mall Medical Centre with Belconnen Medical Centre, Ginninderra Medical Centre or Belconnen Health Centre.

Belconnen Mall Medical Centre vs Belconnen Medical Centre — Which One Do You Mean?

Belconnen has several medical services with similar names. This guide is about Belconnen Mall Medical Centre at Shop 168, Level 3, Westfield Belconnen, phone (02) 6253 3123. Belconnen Medical Centre, Ginninderra Medical & Dental Centre and Belconnen Health Centre are different services with separate addresses, phone numbers, billing rules and appointment systems.

Belconnen Mall Medical CentreShop 168, Level 3, Westfield Belconnen; mixed billing, HotDoc, 7-day access and travel medicine details. Ginninderra Medical Centre CanberraNearby Belconnen-area guide for patients comparing bulk billing, fees and GP appointment access.

How This Belconnen Mall Medical Centre Guide Was Checked

This guide was built from official and trusted sources, including the Belconnen Mall Medical Centre official website, contact page, about/billing wording, doctors page, HotDoc listing, Healthdirect listing and related published medicalcentre-au.org ACT guides.

Clinic billing, doctor availability, appointment fees, Yellow Fever vaccine availability, public holiday hours, cancellation rules and booking links can change. Always confirm final details directly with the clinic before travelling or relying on fee information.

Billing note: the practice is mixed billing. Weekday in-person bulk billing is limited to selected patient groups, while phone consults, after-5pm weekday appointments, weekend appointments and public holidays are privately billed.

FAQ — Belconnen Mall Medical Centre Common Questions

What is Belconnen Mall Medical Centre phone number?

The main phone number is (02) 6253 3123. Use it for appointments, fee questions, long consults, doctor availability and cancellation help.

Where is Belconnen Mall Medical Centre located?

Belconnen Mall Medical Centre is located at Shop 168, Level 3, Westfield Belconnen, Belconnen ACT 2617. Healthdirect also lists the address as Level 3 Shop 168, Benjamin Way, Belconnen ACT 2617.

Does Belconnen Mall Medical Centre bulk bill?

It is a mixed billing practice. The official site says doctors bulk bill children under 16, Commonwealth concession card holders and Gold DVA Card holders in person on weekdays only. Other appointment types may be privately billed.

What are Belconnen Mall Medical Centre opening hours?

The official site lists Monday 7:00am–5:00pm, Tuesday to Friday 7:00am–6:30pm, Saturday 7:00am–5:00pm and Sunday 7:00am–2:00pm. Hours can change depending on doctor availability and public holidays.

Can I book Belconnen Mall Medical Centre online?

Yes. The practice uses HotDoc for online bookings. You can also call reception on (02) 6253 3123.

Are phone consultations bulk billed?

No. The official site says all telephone consultations are charged privately. Confirm the current fee and any rebate before booking.

What is the Belconnen Mall Medical Centre DNA fee?

The official site asks patients to cancel at least two hours before the appointment. If you do not give two hours’ notice or do not attend, your doctor will charge a fee. Confirm the current amount with reception.

Does Belconnen Mall Medical Centre offer Yellow Fever vaccine?

Yes. The official site says Belconnen Mall Medical Centre is an accredited Yellow Fever Vaccination Centre in the ACT. The listed Yellow Fever travel medicine service is privately billed and not bulk billed.

Can I get test results over the phone?

The official site says test results cannot be provided over the phone except under special circumstances. Nursing staff may contact you to arrange an appointment if directed by your doctor.

Can I get a prescription or referral without an appointment?

No. The official site says doctors cannot provide prescriptions or referrals without an appointment.

Is Belconnen Mall Medical Centre the same as Belconnen Medical Centre?

No. This guide is for Belconnen Mall Medical Centre at Shop 168, Level 3, Westfield Belconnen. Belconnen Medical Centre is a different clinic.

Is Belconnen Mall Medical Centre a good option for a Belconnen GP near me?

It may suit patients near Westfield Belconnen, Benjamin Way, Belconnen town centre, Bruce, Florey, Macquarie, Cook and nearby Canberra suburbs who want HotDoc booking and 7-day GP access.

How do I compare bulk billing GPs near Belconnen?

Compare whether the clinic bulk bills your exact appointment type, doctor, time and patient category. Also compare nearby guides such as Ginninderra Medical Centre Canberra and Palmerston Medical Centre.

Official Sources & Patient Disclaimer

This page is an independent patient guide for medicalcentre-au.org. It is not the official website of Belconnen Mall Medical Centre, HotDoc, Healthdirect, Medicare, Services Australia, ACT Health, Westfield or any government agency. It does not provide medical diagnosis, treatment advice, billing advice or emergency care.

Official and trusted sources checked before writing include the Belconnen Mall Medical Centre official website, contact page, about/billing information, doctors page, HotDoc booking information, Healthdirect service listing and Services Australia telehealth guidance.

Use official sources for booking, fee confirmation and urgent health guidance.

Official Clinic Website HotDoc Booking Healthdirect Listing

Final Patient Summary

Belconnen Mall Medical Centre is located at Shop 168, Level 3, Westfield Belconnen, ACT 2617. The main phone number is (02) 6253 3123. The practice uses HotDoc and operates mixed billing. Selected patient groups may be bulk billed in person on weekdays only, while telephone consults, after-5pm weekday bookings, weekend bookings, public holidays and Yellow Fever travel medicine are privately billed. Confirm your fee, bring Medicare and any concession/DVA card, cancel at least two hours early if needed, and call 000 for emergencies.

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