Neutral Bay Medical Centre 2026: Saturday Sunday GP & Hours

by
Emergency rule For chest pain, stroke symptoms, severe breathing difficulty, collapse, major injury or serious bleeding, call 000 now.
Neutral Bay GP Directory · 2026 Patient Guide

Neutral Bay Medical Centre: Mixed Billing, Hours, Booking & Patient Guide

Independent patient guide to Neutral Bay Medical Centre at Big Bear Shopping Centre, including phone contact, Healthengine booking, mixed billing, GP services, treatment-room access, appointment requirements, after-hours options and clinic-name confusion in Neutral Bay NSW.

Check Healthdirect Listing Call 02 9953 5844 Map & Directions
Reading time: 12 minutes Verified from official/trusted sources Australian English patient guide

Location

116 Military Road
Neutral Bay NSW 2089

Billing Snapshot

Mixed billing. Bulk billing may be available with conditions; fees may apply.

Hours & Phone

Mon–Fri 7am–6pm
Sat 9am–1pm · Sun 9:30am–1pm
02 9953 5844

Instant Answer: Does Neutral Bay Medical Centre bulk bill?

Neutral Bay Medical Centre is listed as a mixed billing GP clinic, with bulk billing available under conditions and fees possibly applying. That means you should not assume every appointment is bulk billed. Your final fee can depend on Medicare eligibility, concession status, appointment type, GP, treatment-room services, procedures or whether the visit involves paperwork.

Best patient move: call 02 9953 5844 or check the official booking pathway before attending and ask whether your exact visit will be bulk billed, privately billed or partly rebated through Medicare.

Quick Patient Decision Box

Book or call first because trusted listings show appointment-needed access for this Big Bear Shopping Centre clinic.

Call reception if you need mixed billing clarification, a long consultation, treatment-room care, minor procedure, wound dressing, vaccination, ADHD continuation prescribing, telehealth, medical paperwork or help choosing the right appointment type.

Call 000 for chest pain, stroke symptoms, severe breathing difficulty, collapse, serious injury, severe allergic reaction, heavy bleeding or any life-threatening emergency.

Does Neutral Bay Medical Centre Bulk Bill? — Mixed Billing Guide

Neutral Bay Medical Centre is listed by Healthdirect as a mixed billing GP service, with bulk billing available under conditions and fees possibly applying. For patients, that means the clinic is not a simple “everything is bulk billed” practice. Some people or some appointment types may be billed differently from others.

The safest way to understand mixed billing is to separate the clinic’s access from the doctor’s billing decision. A clinic can be open seven days and still privately bill some patients. A patient may have Medicare but still pay a gap depending on appointment type. A treatment-room service, minor procedure, wound dressing or vaccination appointment may also involve different fees from a standard GP consultation.

Mixed billing listedTrusted listings show mixed billing with bulk billing available under conditions.
Fees may applyDo not assume your appointment will be $0 just because the service accepts Medicare.
Ask exact words“Will this appointment be bulk billed, or will I pay a private fee and claim a Medicare rebate?”
Weekend cautionSaturday, Sunday and public holiday arrangements can differ from weekday billing.

If cost matters, ask before booking. This is especially important for adults without concession cards, new patients, private billing doctors, telehealth, long consultations, ADHD continuation care, treatment-room services, wound care, vaccinations, minor procedures or medical paperwork.

Confirm billing before booking, especially if your appointment is not a simple weekday GP consultation.

Call Neutral Bay Medical Centre Open Official Clinic Page

Neutral Bay Medical Centre Appointment Booking — Healthengine, Phone & Appointment Needed

Healthdirect lists Neutral Bay Medical Centre as appointment needed and shows a “Book now on Healthengine” pathway. That means you should book or call before travelling rather than assuming walk-in access. This is especially important because Neutral Bay has several similarly named clinics on Military Road, Waters Road and nearby streets.

If the online booking pathway clearly shows the doctor and appointment type you need, use it. If you need a long appointment, have a complex issue, need mixed billing clarification, require treatment-room care, want help with minor procedures, wound dressing, vaccination, ADHD continuation prescribing or formal paperwork, phone reception first.

Use phone booking if you need fee confirmation, appointment-length advice or help avoiding the wrong Neutral Bay clinic.

Phone Booking: 02 9953 5844 View Healthdirect Booking Listing

New patient appointment tips

If this is your first appointment, allow extra time for reception, identity checks and billing setup. Bring your Medicare card, concession card if relevant, photo ID, current medication list, allergies, recent results and any referral or hospital paperwork. If you are attending for ADHD continuation care, bring relevant specialist letters, diagnosis history, medication details and any existing care plan.

  • Call or book first because the service is listed as appointment needed.
  • Ask whether your doctor and appointment type are mixed billed, bulk billed or privately billed.
  • Request a long appointment for mental health, chronic disease, multiple symptoms, ADHD continuation care or paperwork.
  • Do not use routine GP booking pathways for emergency symptoms.
  • Bring a payment method in case your appointment has a gap fee or private charge.

Neutral Bay Medical Centre Appointment Type Picker

Use this quick guide before booking so you choose the right appointment type. Neutral Bay Medical Centre offers broad GP care and has a treatment room for minor procedures, wound dressings and vaccinations, so the booking type matters.

Standard GP consultOne straightforward issue, simple script, basic referral, short certificate or simple follow-up.
Long consultMental health plan, chronic disease review, multiple symptoms, complex medication, ADHD continuation discussion or detailed forms.
Treatment roomMinor procedures, wound dressings, vaccinations, injections or nursing support may require specific timing.
Call before bookingTelehealth, ADHD continuation prescribing, complex paperwork, weekend appointment, procedure or unclear fees.

Simple rule: if the appointment involves more than one issue, mental health, chronic illness, ADHD continuation care, treatment-room work, a procedure or paperwork, call first and ask which appointment type is correct.

Neutral Bay Medical Centre DNA Fee — What It Means and How to Avoid It

DNA means “Did Not Attend”. A DNA fee is a private fee that a clinic may charge when a patient misses an appointment or cancels too late. It is not the same as a Medicare consultation item and is normally not Medicare-rebatable. For Neutral Bay Medical Centre, a fixed public DNA fee amount was not confirmed from the official and trusted sources checked during this rebuild, so this guide does not invent one.

Important DNA fee note

Because the exact public missed-appointment amount was not confirmed, ask reception or check your booking confirmation for the current cancellation window and fee. If a DNA fee applies, expect it to be a private administrative fee that Medicare does not cover.

Even where a public amount is not visible, the practical behaviour is the same: cancel as early as possible. Late cancellation affects another Lower North Shore patient who may need that appointment, and repeated missed appointments may affect future booking access.

Ask before booking“What is your current missed-appointment or late-cancellation fee?”
Cancel earlyMove or cancel as soon as you know you cannot attend.
No Medicare rebateDNA fees are usually private administrative fees, not Medicare consultation rebates.
Check confirmationCancellation conditions may appear in Healthengine or booking confirmation messages.

Fees to Confirm Before Booking at Neutral Bay Medical Centre

Because Neutral Bay Medical Centre is listed as mixed billing, fee confirmation is a key step. The best question is not only “Do you bulk bill?” but “Will this exact appointment with this doctor be bulk billed, privately billed, or partly rebated through Medicare?”

Standard GP consultsAsk whether your GP, time and appointment type are bulk billed or privately billed.
Weekend visitsWeekend and public holiday billing can differ from weekday arrangements.
Treatment-room careMinor procedures, wound dressings, vaccinations and injections may have extra fees or timing needs.
ADHD continuation careBring existing specialist letters and ask about appointment length, documents and fees.
TelehealthConfirm whether phone/video care is available, clinically suitable and Medicare-rebatable.
Paperwork and reportsMedical reports, certificates or forms may need a longer appointment and may attract fees.

Patients with concession cards should bring them on arrival if they may qualify for conditional bulk billing. Patients without Medicare should expect private charges and should ask for the fee before attending.

Do I Need a Double Appointment? — Mental Health Plans and Longer Visits

A standard GP appointment is usually designed for one straightforward issue. If you need to discuss mental health, multiple symptoms, chronic disease planning, complex medication, ADHD continuation care, family concerns, injury, wound care or paperwork, a longer appointment is often safer and more realistic.

If you need a Mental Health Care Plan, ask for a long appointment. Mental health planning requires time for assessment, documentation, risk discussion and referral planning. Booking a short appointment for a mental health plan is one of the most common reasons patients are asked to return.

Practical rule: if the appointment includes mental health, chronic disease, ADHD continuation care, treatment-room needs, multiple symptoms, reports or family discussion, call 02 9953 5844 and ask for the correct appointment length.

Longer appointments also help the clinic stay fair for other patients. When a short appointment becomes a long one unexpectedly, the GP may run late for everyone after you.

Neutral Bay Medical Centre Telehealth — Can New Patients Book Online?

Telehealth rules in Australia can be confusing because availability and Medicare rebate eligibility are not always the same thing. For most Medicare-rebated GP telehealth services, patients generally need an established clinical relationship, usually including a face-to-face visit with that GP or clinic within the required period unless an exception applies.

For Neutral Bay Medical Centre patients, the safe approach is to call and ask whether telehealth is available for your situation, whether the doctor can safely manage the issue remotely, and whether a Medicare rebate applies. New patients should not assume a first appointment can be done by phone and rebated by Medicare.

Good telehealth usesSimple follow-up, results discussion, repeat scripts where clinically appropriate, or continuing care.
Not suitableChest pain, severe breathing symptoms, injuries, serious pain, infections needing examination or emergencies.
New patientsMay need an in-person first consultation before Medicare-rebated telehealth is available.
Ask firstConfirm phone/video format, fee, rebate eligibility and whether your GP can safely manage the issue remotely.

Confirm telehealth eligibility before booking a phone or video consult.

Ask Reception About Telehealth Check Services Australia Telehealth Info

Why Is My GP Running Late? — The Honest Answer

GPs sometimes run late because the previous patient’s issue required more time than expected. This may be a mental health crisis, an older patient with several conditions, a new diagnosis, abnormal results, a child needing urgent review, a wound concern, an injury, a medication problem or a situation that cannot safely be rushed.

This does not automatically mean the clinic is disorganised. It is the human reality of general practice. A GP cannot always stop a serious consultation at exactly the scheduled minute. If you have work, school pickup, transport or parking pressure, call reception before leaving and ask whether the doctor is running on time.

The best way to reduce delays is to book the correct appointment length, bring documents, keep your issue focused, and tell reception in advance if the visit involves mental health, ADHD continuation care, procedures, wound care, multiple symptoms or complex paperwork.

Neutral Bay GP After Hours — What to Do When the Clinic Is Closed

Neutral Bay Medical Centre is listed with weekday, Saturday and Sunday opening times. If you need help outside those hours, choose the pathway based on urgency. Routine scripts, planned referrals, certificates and non-urgent follow-ups should usually wait for normal GP hours. Sudden or serious symptoms need urgent care.

Call 000 for emergency symptoms

Do not wait for a GP appointment for chest pain, stroke signs, severe breathing difficulty, collapse, severe allergic reaction, major injury, heavy bleeding, sudden confusion or a serious mental health crisis.

For non-emergency health advice after hours, call Healthdirect on 1800 022 222. A registered nurse can help you decide whether you need self-care, a chemist, after-hours GP, urgent care or emergency department care.

Use the right care option after hours.

Healthdirect: 1800 022 222 Emergency: 000

Neutral Bay Medical Centre Services — What Does This Medical Centre Offer?

Trusted listings describe Neutral Bay Medical Centre as a GP general practice located in Big Bear Shopping Centre. The clinic is listed as offering comprehensive coordinated healthcare for the local community, with GPs providing a full range of healthcare services and a treatment room for minor procedures, wound dressings and vaccinations. The Healthdirect listing also mentions ADHD continuation prescriber.

General GP careIllness, referrals, medication reviews, certificates, check-ups and ongoing health management.
Treatment roomMinor procedures, wound dressings, vaccinations and injections may require specific timing.
ADHD continuation careBring previous specialist documents and confirm appointment requirements before booking.
Preventive careHealth checks, immunisations, screening advice and ongoing risk management.
Family medicineCare for children, adults and older patients, depending on doctor availability.
Chronic disease careOngoing GP care for long-term conditions, care planning and medication review.

Because services and doctor rosters can change, call before booking if you need a specific service, doctor or documentation type. This is especially important for ADHD continuation care, treatment-room appointments, vaccinations, wound care, reports or formal assessments.

Getting a Referral at Neutral Bay Medical Centre — Specialists & Allied Health

Many Australian specialist appointments require a GP referral if you want to access Medicare rebates. If you need a referral, bring the specialist’s name if known, your symptoms, current medicines, previous results, scans, hospital letters and any relevant family history.

Do not leave referral requests until the day of your specialist appointment. Book the GP visit early so the doctor has time to review the issue and write an appropriate referral. Backdated or rushed referral requests can create administrative and Medicare problems.

If the referral is for mental health, chronic disease, ADHD continuation care, injury management, pain management or treatment-room follow-up, ask whether you need a long consultation. Complex referrals usually need more than a short appointment.

Neutral Bay Medical Centre Reviews — What Patients Should Look For

When reading reviews for Neutral Bay Medical Centre, focus on details that help your exact visit: appointment access, reception communication, waiting time, billing clarity, Big Bear Shopping Centre location, doctor listening style and whether treatment-room services were explained properly.

The patient-style notes below are realistic examples to help you prepare. They are not presented as verified public reviews or official testimonials.

★★★★★

“Calling first helped because I needed to know whether my appointment would be mixed billed and whether I needed a long consult.”

— Neutral Bay patient
★★★★☆

“The Big Bear location was convenient, but I checked the address carefully because there are several medical centres around Military Road.”

— Lower North Shore local
★★★★★

“Good to know the clinic has treatment-room services. I brought my Medicare card, payment card and paperwork, which made reception easier.”

— Community member

Neutral Bay Medical Centre Location & Parking — How to Get There

Neutral Bay Medical Centre is listed at 116 Military Road, Neutral Bay NSW 2089, in Big Bear Shopping Centre. This location is useful for patients near Military Road, Ben Boyd Road, Wycombe Road, Neutral Bay village, Cremorne, North Sydney, Kirribilli and the wider Lower North Shore.

  • Driving: use the map before leaving and allow time for Military Road traffic and shopping-centre parking.
  • Public transport: Military Road is served by frequent bus routes; allow walking time from your stop.
  • Appointment needed: trusted listings show appointment-needed access for this service.
  • Accessibility: Healthdirect and NSW listings show accessibility-related facility information; call ahead if you need specific support.
  • Clinic name confusion: check the address carefully because Neutral Bay has multiple medical centres with very similar names.

Open the map before travelling so you do not confuse this clinic with another Military Road or Waters Road medical centre.

Open in Google Maps

Neutral Bay Medical Centre vs Neutral Bay Medical Practice vs Nuvo Health — Avoid the Wrong Clinic

This is one of the most important parts of the page for public usefulness. Search results for “Neutral Bay medical centre”, “Neutral Bay GP near me” and “bulk billing GP Neutral Bay” can show several different clinics. This page is about Neutral Bay Medical Centre at 116 Military Road, Neutral Bay NSW 2089.

Neutral Bay Medical Practice is a different clinic at Level 1, 156 Military Road. Nuvo Health Medical Centre – Neutral Bay is another different clinic at Shop 3, 3–5 Waters Road. Mind Your Health Medical Centre, Baylife Medical and North Sydney GP options may also appear in local searches. Billing, hours, phone numbers, booking platforms, doctors and services can all differ.

Neutral Bay Medical Centre116 Military Road, Big Bear Shopping Centre. Mixed billing, appointment needed, phone 02 9953 5844.
Neutral Bay Medical PracticeLevel 1, 156 Military Road. Private billing practice with different doctors, hours and fee rules.
Nuvo Health Neutral BayShop 3, 3–5 Waters Road. Different Nuvo Health clinic with separate phone, hours and billing rules.
Best checkMatch the clinic name, street address and phone number before leaving home.

Who Neutral Bay Medical Centre May Suit Best

Neutral Bay Medical Centre may suit patients who want appointment-based GP access in a central Military Road location, especially if they need weekday or weekend access, mixed billing clarification, treatment-room services or a clinic in Big Bear Shopping Centre.

Neutral Bay localsUseful for patients near Military Road, Big Bear Shopping Centre, Ben Boyd Road and Wycombe Road.
Commuters and workersEarly weekday opening may help people who need GP access before or around work.
Treatment-room patientsRelevant for vaccinations, wound dressings, minor procedures and similar services.
Patients comparing costsGood option to call first and clarify mixed billing, bulk billing conditions and possible gap fees.

What to Bring to Neutral Bay Medical Centre

Bring the right documents so reception and your GP can process the appointment properly. This is especially important at a mixed billing clinic and for treatment-room services, ADHD continuation care, referrals, chronic care or paperwork.

Medicare cardBring your current Medicare card or digital Medicare card if you are eligible for Medicare services.
Concession cardBring Pensioner, Health Care Card or other concession card if you may qualify for conditional billing.
Medical detailsBring medicines, allergies, previous results, specialist letters, imaging and hospital discharge notes.
ADHD documentsFor ADHD continuation care, bring diagnosis history, specialist letters and current medication details.
Photo IDBring driver licence, passport, student card or another suitable identification document.
Payment methodBring a card or payment method in case your appointment is privately billed or has a gap fee.

Common Mistakes to Avoid Before Visiting Neutral Bay Medical Centre

  • Do not assume every appointment is bulk billed just because Medicare rebates may apply.
  • Do not confuse Neutral Bay Medical Centre at 116 Military Road with Neutral Bay Medical Practice at 156 Military Road.
  • Do not confuse this clinic with Nuvo Health Neutral Bay on Waters Road.
  • Do not arrive expecting guaranteed walk-in access when trusted listings show appointment needed.
  • Do not book a short appointment for a Mental Health Care Plan, ADHD continuation care, treatment-room issue or multiple symptoms.
  • Do not attend without Medicare card, concession card, photo ID or relevant paperwork if your visit depends on them.
  • Do not rely on telehealth as a new patient unless reception confirms eligibility and fee details.
  • Do not use routine GP booking pathways for emergency symptoms.

How This Neutral Bay Medical Centre Guide Was Checked

This guide was built from official and trusted sources, including Healthdirect’s Neutral Bay Medical Centre listing, NSW Health International Students Health Hub information, the IPN official clinic page, and nearby clinic pages used only to prevent local name confusion.

Clinic billing, doctor rosters, appointment access, public holiday hours, private billing categories, DNA rules, treatment-room availability, weekend access and booking links can change. Always confirm final details directly with the clinic or official booking provider before travelling or relying on fee information.

Local search warning: this page is about Neutral Bay Medical Centre at 116 Military Road. It is not Neutral Bay Medical Practice at 156 Military Road and it is not Nuvo Health Medical Centre – Neutral Bay at 3–5 Waters Road.

FAQ — Neutral Bay Medical Centre Common Questions

What is Neutral Bay Medical Centre phone number?

The listed phone number for Neutral Bay Medical Centre is 02 9953 5844.

Where is Neutral Bay Medical Centre located?

Neutral Bay Medical Centre is located at 116 Military Road, Neutral Bay NSW 2089, in Big Bear Shopping Centre.

What are Neutral Bay Medical Centre opening hours?

Trusted listings show Monday to Friday 7:00am–6:00pm, Saturday 9:00am–1:00pm and Sunday 9:30am–1:00pm. Public holiday hours may vary, so call before visiting.

Does Neutral Bay Medical Centre bulk bill?

Healthdirect lists the clinic as mixed billing, with bulk billing available under conditions and fees possibly applying. Confirm your exact GP, appointment type and fee before booking.

Can I walk in to Neutral Bay Medical Centre?

Healthdirect lists appointment needed for this service. Call or use the official booking pathway before travelling.

Can I book Neutral Bay Medical Centre online?

Healthdirect shows a “Book now on Healthengine” pathway. You can also call 02 9953 5844 if you need fee confirmation or a specific appointment type.

What services does Neutral Bay Medical Centre offer?

Trusted listings mention general GP care, treatment-room services for minor procedures, wound dressings and vaccinations, and ADHD continuation prescriber information.

What is the Neutral Bay Medical Centre DNA fee?

A fixed public DNA fee amount was not confirmed during this rebuild. Ask reception or check your booking confirmation for the current late-cancellation and missed-appointment policy.

Is Neutral Bay Medical Practice the same as Neutral Bay Medical Centre?

No. Neutral Bay Medical Centre is at 116 Military Road. Neutral Bay Medical Practice is a different clinic at Level 1, 156 Military Road.

Is Nuvo Health Neutral Bay the same as Neutral Bay Medical Centre?

No. Nuvo Health Medical Centre – Neutral Bay is a different clinic at Shop 3, 3–5 Waters Road.

Is Neutral Bay Medical Centre a good option for a Neutral Bay GP near me?

It may suit patients near Military Road, Big Bear Shopping Centre, Neutral Bay village, Cremorne and North Sydney who want appointment-based GP access and mixed billing clarity.

How do I compare bulk billing GPs in Neutral Bay?

Compare the exact clinic name, address, billing model, GP-specific fees, appointment access, opening hours and whether the clinic bulk bills your exact appointment type.

What should I do in a medical emergency?

Call 000 immediately for chest pain, stroke symptoms, severe breathing difficulty, collapse, major injury, heavy bleeding or any life-threatening emergency.

Can new patients use telehealth at Neutral Bay Medical Centre?

Do not assume Medicare-rebated telehealth is available for a first visit. Call reception or check your booking pathway to confirm whether telehealth is clinically suitable and whether a Medicare rebate applies.

Official Sources & Patient Disclaimer

This page is an independent patient guide for medicalcentre-au.org. It is not the official website of Neutral Bay Medical Centre, IPN, Healthdirect, Healthengine, Medicare, Services Australia, Neutral Bay Medical Practice, Nuvo Health or any individual GP. It does not provide medical diagnosis, treatment, billing advice or emergency advice.

Official and trusted sources checked before writing include Healthdirect’s Neutral Bay Medical Centre listing, NSW Health International Students Health Hub, the IPN official clinic page, Services Australia telehealth information, and nearby clinic pages used to avoid local search confusion.

Use official sources for final booking, billing confirmation and urgent health guidance.

Healthdirect Listing Official Clinic Page Healthdirect

Final Patient Summary

Neutral Bay Medical Centre is a mixed billing GP clinic at 116 Military Road, Neutral Bay NSW 2089, in Big Bear Shopping Centre. Call 02 9953 5844 or use the official booking pathway before travelling because appointment access is listed as needed. Confirm whether your exact visit is bulk billed or privately billed, bring Medicare and concession cards if relevant, bring documents for treatment-room or ADHD continuation care, and call 000 for emergencies.

Back to Top Call Clinic Check Booking Listing
Call Neutral Bay Medical Centre