Keys Medical Centre: Bulk Billing GP, Doctors, Private Fees, Healthengine Booking & 7-Day Help
Use this before you book online, call reception, visit Keysborough South Shopping Centre, or compare nearby clinics. The goal is to unlock the right pathway: standard bulk-billed GP care, private-fee clarification, telehealth, specialists, allied health, radiology, pathology or emergency support.
Quick Answer: Does Keys Medical Centre Bulk Bill?
Yes — for eligible patients. Keys Medical Centre’s official fees page says all patients with a valid Medicare card or DVA card are fully bulk billed. The official booking page also says General Practice consultations are fully bulk billed for Australian residents.
The trap is assuming every service in the building is the same. Patients without Medicare/DVA may pay private fees, and specialist, allied health, radiology, procedures, forms, reports, HICAPS/private fund arrangements and telehealth rules can differ. Call 03 8759 3807 when cost or appointment type matters.
Keys Medical Centre Care Pathway: GP, Specialist, Allied Health, Radiology or Emergency?
Keys Medical Centre is more than a basic GP room. The official site lists general practice, specialists, allied health, radiology, pathology and other health providers. That is useful, but it also means patients must choose the correct pathway before booking.
Book GP Online
Use online booking for one simple GP issue, routine script review, basic referral, certificate, straightforward illness or follow-up.
Call Reception
Call for long consults, multiple issues, telehealth, specialist pathways, allied health, procedures, private fees or a preferred doctor.
Confirm Fees
Valid Medicare/DVA GP care is strongly bulk-billed, but patients without cards and non-GP services need cost checks.
Emergency
Use 000 for emergency symptoms. GP booking, telehealth and after-hours phone advice are not emergency substitutes.
How to Book Keys Medical Centre Without Choosing the Wrong Appointment
Keys Medical Centre’s official booking page points patients to Healthengine and says patients can also call the clinic. Healthengine currently shows the clinic as bulk billing, telehealth enabled, and offering online appointment times.
Emergency, same-day, routine or complex?
GP, telehealth, specialist, radiology or allied health?
Medicare/DVA, HICAPS or private?
Standard, long or prolonged?
Cards, ID, results, referrals and forms.
| Booking route | Best for | What to confirm |
|---|---|---|
| Healthengine online booking | Routine GP, COVID-19 vaccination and flu vaccination booking when a suitable slot is shown. | Doctor availability, appointment type, telehealth suitability and whether your reason needs a longer consult. |
| Phone 03 8759 3807 | Private-fee questions, no Medicare/DVA, HICAPS, long consults, specialist care, radiology, allied health, paperwork or procedures. | Current fee, correct provider, appointment length, referral needs and what documents to bring. |
| Official clinic website | Clinic-owned details, departments, services, official fees page, doctor profiles and contact information. | Live public-holiday changes and any source conflict with Healthengine hours. |
Keys Medical Centre Fees: Medicare, DVA, HICAPS and Private Patients
The official fees page says valid Medicare or DVA patients are fully bulk billed. It also says patients without either card are charged according to consultation length. This is helpful, but there is fee wording conflict between official fee-table amounts, an alternative private-fee note, and Healthengine pricing.
| Fee source signal | What it says | Patient action |
|---|---|---|
| Official fees page | Short $35, standard $65, long $100, prolonged $140 for patients without Medicare/DVA. | Use as a warning, not a final bill. Ask reception for the current fee. |
| Official alternative fee wording | Also mentions $50 standard and $90 long for patients without Medicare or eligible private health fund. | Because the same official page contains different wording, call before booking. |
| Healthengine | Shows standard appointment $60 and long appointment $90, and says prices may vary between practitioners. | Do not rely on one platform alone for private fees. |
| Medicare/DVA | Official clinic wording supports full bulk billing for valid card holders for eligible GP care. | Bring your card and confirm if the visit includes procedures or non-GP services. |
Keys Medical Centre Opening Hours 2026
The official clinic website repeatedly displays Open All 7 Days: 9:00am–8:00pm. Healthengine shows a different pattern: weekdays 8:30am–8:00pm, Saturday 8:30am–5:00pm, Sunday and public holidays 9:00am–5:00pm. Because these differ, the safe patient advice is simple: call before relying on early morning, evening, weekend or public-holiday access.
Practical hours guide
Keys Medical Centre Doctors
The official clinic site publicly lists several general practitioners. Healthengine also lists practitioners and booking availability signals. These names are useful for patients, but they are not a live roster guarantee. Same-day availability, specific doctor sessions and new-patient access must be confirmed on Healthengine or by phone.
Official site doctor signals
Keys Medical Centre Services: What to Book Online vs What to Call About
Public pages list General Practice, men’s health, women’s health, children’s health, family health, immunisation, dermatology assessment, minor procedures and injuries, health assessment, allied health, endocrinology, cardiology, geriatric/general medicine, paediatrics, psychiatry, palliative care, radiology, pathology, pharmacy, psychology and cardiac diagnostics.
| Patient need | Best pathway | Why it matters |
|---|---|---|
| One simple illness, script, referral or certificate | Healthengine or standard GP booking | Usually appropriate for a standard GP appointment. |
| Multiple issues, mental health or chronic disease | Call and ask for a long appointment | A short visit can cause rushed care or rebooking. |
| Dermatology assessment, wound care or minor procedure | Call reception first | May need preparation, treatment room time or private fee confirmation. |
| Specialist care such as cardiology/endocrinology | Call about referral and fee rules | Specialist pathways may not behave like standard GP consults. |
| Radiology, pathology or allied health | Use the relevant department pathway | Referral, opening hours and billing may differ from GP care. |
| Vaccines or travel medicine | Call for stock, timing and cost | Vaccine availability and private costs can vary. |
Keys Medical Centre Appointment Decision Tool
This tool does not diagnose symptoms. It helps you decide whether to book online, call reception, ask for a longer appointment, check private fees, use after-hours support or call 000.
Does Keys Medical Centre Offer Telehealth?
Healthengine lists Keys Medical Centre as telehealth enabled and says patients can book a phone consultation. That does not mean telehealth is suitable for every patient or every symptom.
Telehealth may suit selected follow-ups, results discussion, script reviews or continuing care where clinically appropriate. It is not suitable for emergency symptoms, injuries needing examination, chest pain, severe breathing symptoms, wounds, severe pain, or new issues that require a physical examination.
Keys Medical Centre After Hours: DoctorDoctor, Healthdirect and 000
Healthdirect and the clinic footer show after-hours contact as 13 26 60, commonly associated with DoctorDoctor. For non-urgent Australian health advice, Healthdirect also provides 1800 022 222. For emergencies, call 000.
Keys Medical Centre Address, Parking and Similar-Name Confusion
Use Keys Medical Centre, Keysborough South Shopping Centre when searching. Healthdirect lists Unit 1, 213 Chapel Road, Keysborough VIC 3173. The official site and Healthengine format the address as 1/211–215 Chapel Road. These appear to refer to the same shopping-centre location, but first-time patients should use their booking confirmation and map before travelling.
What to Bring to Keys Medical Centre
Billing and appointment flow depend heavily on your documents. Bring proof even if you expect a bulk-billed visit.
Bring current physical or digital Medicare card.
Bring DVA details if you expect DVA billing.
Useful for new-patient registration and account matching.
Important if asking about HICAPS/private fund arrangements.
Include doses, allergies and recent changes.
Bring pathology, imaging, discharge summaries and specialist letters.
Tell reception early because paperwork may need extra time.
Bring one if you may be privately billed or using non-GP services.
Nearby and Related Medical Centre Guides
If Keys Medical Centre is fully booked or the appointment type is not suitable, compare nearby or Victorian clinic guides that are live on this site.
Sources to Check Before You Travel
Use these sources for live appointment availability, doctor rosters, billing details, directions and after-hours support. This guide summarises public information but does not replace direct confirmation.
Use for clinic-owned address, phone, services, doctors, departments and broad bulk-billing statements.
Open official clinic siteUse for the official Healthengine booking pathway and GP bulk-billing wording for Australian residents.
Open booking pageUse to check Medicare/DVA bulk billing and private-fee wording. Call if fee wording conflicts.
Open fees pageUse for address, phone, fax, email, free parking, after-hours contact and appointment booking signal.
Open Healthdirect listingUse for online appointment times, telehealth, practitioner listings, pricing signals and opening-hour cross-checking.
Open Healthengine listingUse 1800 022 222 for non-emergency nurse advice. Use 000 for emergencies.
Open HealthdirectKeys Medical Centre FAQs
What is Keys Medical Centre phone number?
The main phone number is 03 8759 3807. Healthdirect also lists fax as 03 8772 2893 and email as info@keysmedicalcentre.com.au.
Where is Keys Medical Centre located?
Keys Medical Centre is at Keysborough South Shopping Centre. Healthdirect lists Unit 1, 213 Chapel Road, Keysborough VIC 3173, while the official site and Healthengine format the address as 1/211–215 Chapel Road.
Does Keys Medical Centre bulk bill?
Yes, the official fees page says all patients with a valid Medicare or DVA card are fully bulk billed. Patients without those cards may be charged private consultation fees.
What private fees apply if I do not have Medicare?
The official fees page lists private consultation fees by length, including short, standard, long and prolonged consults, but it also contains alternative private-fee wording. Healthengine shows another pricing signal. Call reception for the current price before booking.
Can I book Keys Medical Centre online?
Yes. The official booking page uses Healthengine, and Healthengine shows appointment booking for general practice, COVID-19 vaccinations and flu vaccinations.
Does Keys Medical Centre offer telehealth?
Healthengine lists Keys Medical Centre as telehealth enabled and says patients can book a phone consultation. Call reception to check whether telehealth is suitable and bulk billed for your situation.
What are Keys Medical Centre opening hours?
The official clinic site displays Open All 7 Days: 9:00am–8:00pm. Healthengine shows weekdays 8:30am–8:00pm, Saturday 8:30am–5:00pm, and Sunday/public holidays 9:00am–5:00pm. Because sources differ, call before relying on weekend, holiday or near-closing access.
Which doctors are listed at Keys Medical Centre?
The official site publicly lists doctors including Dr Shumaila Umer, Dr Niveditha Asokarajan, Dr Arun Kumar Kondaji, Dr Hamid Fairoos, Dr Swagat Shrestha, Dr Pranjal Deka, Dr Pooja Shrestha, Dr Royhan Ismail, Dr Sajee Fernando, Dr Prasanna Jayasinghe and Dr Ali Nguyen. Confirm current availability before booking for a specific doctor.
What services does Keys Medical Centre provide?
Public pages list general practice, men’s health, women’s health, children’s health, family health, immunisation, dermatology assessment, minor procedures, health assessment, allied health, endocrinology, cardiology, geriatric/general medicine, paediatrics, psychiatry, palliative care, radiology, pathology, psychology, pharmacy and cardiac diagnostics.
Does Keys Medical Centre have parking?
Healthdirect lists free parking, and the official clinic site says adequate parking facilities are available. Use the shopping-centre location and map before travelling.
What is the after-hours contact for Keys Medical Centre?
Healthdirect and the clinic footer list after-hours contact as 13 26 60. For non-emergency health advice, Healthdirect is available on 1800 022 222. For emergencies, call 000.
Is Keys Medical Centre the same as Keysborough Medical Centre?
No. Keys Medical Centre is at Keysborough South Shopping Centre on Chapel Road. Keysborough Medical Centre, Keysborough Superclinic and Parkmore Medical Centre are separate clinics with different addresses, doctors, hours and billing rules.
What should I bring to Keys Medical Centre?
Bring your Medicare card, DVA card if relevant, photo ID, medication list, allergies, recent results, referral letters, private health fund details if relevant, forms and a payment method if you may be privately billed.
What should I do in a medical emergency?
Call 000 immediately for chest pain, stroke symptoms, severe breathing difficulty, collapse, serious injury, severe allergic reaction, major bleeding or sudden severe pain.
Final Patient Summary
Keys Medical Centre is a bulk-billing GP clinic for eligible Medicare and DVA patients at Keysborough South Shopping Centre on Chapel Road. Use Healthengine for routine booking, call 03 8759 3807 for fee-sensitive or complex appointments, bring your cards and documents, confirm current hours because public sources differ, use 13 26 60 for non-emergency after-hours support, and call 000 for emergencies.