Burwood Medical Centre: Bulk Billing, Hours, Booking & Patient Guide
Independent patient guide to Myhealth Burwood, also shown publicly as Burwood Medical Centre / Burwood Elsie Street Medical Centre, at Shop G01, Elsie Suites, 8 Elsie Street, Burwood NSW 2134. Includes GP hours, phone, bulk-billing rules, urgent care, parking, booking, telehealth, fees and what to bring before your appointment.
Location
Shop G01, Elsie Suites
8 Elsie Street, Burwood NSW 2134
Billing Snapshot
Official update says Medicare-eligible patients are bulk billed for most GP consultations from 1 Nov 2025.
Hours & Phone
Mon–Thu 9am–6pm
Fri 9am–5pm · Sat 9am–2pm
(02) 9030 0488
Instant Answer: Is Burwood Medical Centre bulk billing?
Yes, the official Myhealth Burwood page says that from 1 November 2025 the practice bulk bills Medicare-eligible patients for most GP consultations, including weekends. The same page says some services can still incur fees, including procedures, specialised consultations, certain insurance-related situations, some telehealth/insurance payment situations and weekend gaps for non-Medicare patients.
Best patient move: before booking, ask whether your exact doctor, Medicare status and appointment type will be bulk billed, or whether a procedure fee, private fee, overseas insurance charge, specialised-consult fee or gap fee may apply.
Quick Patient Decision Box
Book online or use the official clinic booking buttons if you need a standard GP appointment and already know your reason for visiting.
Call reception if you need urgent care, a long consult, Mental Health Care Plan, procedure, specialist consult, overseas student/visitor billing advice, parking access support, telehealth, fee confirmation or help choosing the right appointment type.
Call 000 for chest pain, stroke symptoms, severe breathing difficulty, collapse, serious injury, severe allergic reaction or major bleeding.
Does Burwood Medical Centre Bulk Bill? — 2026 Billing Guide
Burwood Medical Centre, publicly listed by Myhealth as Burwood Medical Centre at Elsie Suites, has a clear bulk-billing update on its official page. The clinic states that from 1 November 2025, its billing policy was updated to align with the Medicare bulk-billing initiative and that Medicare-eligible patients can access high-quality care with no out-of-pocket costs for most GP consultations. It also says the practice bulk bills all MBS NRA item numbers, seven days a week.
This is strong billing wording for local patients searching “Burwood Medical Centre bulk billing”, “Burwood bulk billing GP” or “Burwood GP near me”. However, the page also explains that some services still incur fees. These include procedures, certain specialised consultations, insurance-card/payment situations, some telehealth or insurance claim situations, and a weekend gap for non-Medicare patients. So the practical answer is: bulk billing is available for Medicare-eligible GP consults, but you should still confirm your exact appointment before attending.
Check the official Myhealth Burwood page before relying on billing assumptions.
Open Official Burwood Medical Centre Page Ask Reception About FeesBurwood Medical Centre Appointment Booking — Phone, Online & Walk-In
Burwood Medical Centre provides booking access through its official Myhealth page. The official page has appointment buttons and a separate urgent care pathway. A standard GP booking is different from urgent care. If you need a regular GP consultation, use the normal appointment pathway. If you need urgent but non-life-threatening medical attention, the urgent care section says urgent care is open 8:00am–10:00pm, seven days a week including public holidays, and that appointments can be made by calling the clinic or by walk-in. The page also notes that no online appointments are available for urgent care.
Phone booking is the safest option when your situation is complex. Call reception if you need a long appointment, Mental Health Care Plan, chronic disease plan, procedure, specialised consultation, overseas student or visitor insurance advice, telehealth, urgent care triage, mobility parking access, pathology follow-up or fee confirmation. This helps you avoid booking the wrong appointment and then being asked to rebook.
Use the official booking pathway for routine GP appointments. Call reception for urgent care, fee questions or complex visits.
Open Official Booking Page Phone Booking: (02) 9030 0488New patient checklist
If this is your first visit, arrive early with Medicare card, photo ID, medication list, allergies, previous test results, hospital discharge paperwork, referral letters, overseas student/visitor insurance card if relevant, and a payment method. If you do not bring the correct insurance card or payment information, the official billing update indicates you may need to pay the full amount and claim it back yourself where applicable.
Burwood Medical Centre Appointment Type Picker
Use this quick picker before booking so you choose the right appointment type. Burwood Medical Centre has routine GP care plus urgent care, and the official page also mentions procedures, specialised consultations, MyMedicare enrolment, overseas insurance situations and phone-consultation limitations for patients outside Australia.
Simple rule: if the issue involves more than one concern, mental health, urgent care, procedures, overseas insurance, paperwork or detailed history, call reception before choosing a standard online appointment.
Burwood Urgent Care Clinic — When to Use It
The official Myhealth Burwood page states that Burwood Urgent Care Clinic is open 8:00am–10:00pm, seven days a week including public holidays. It says this service is available to patients who require urgent but non-life-threatening medical attention. The page also explains that urgent care appointments can be made by calling the clinic on (02) 9030 0488 or by walk-in, and that no online appointments are available for urgent care.
Urgent care is not a replacement for emergency services. Use urgent care for non-life-threatening conditions that need timely assessment, such as minor injuries, mild infections, simple burns, sprains, some wounds or other problems that are urgent but not immediately life-threatening. For chest pain, stroke symptoms, severe breathing difficulty, collapse, major trauma, heavy bleeding or severe allergic reaction, call 000.
Urgent care is not emergency care
Call 000 if the symptoms are serious, sudden, life-threatening or unsafe to manage through a clinic waiting room. Do not wait for urgent care if emergency help is required.
For urgent but non-life-threatening issues, call the clinic or follow the official urgent care instructions.
Call Urgent Care / Clinic Find Medicare Urgent Care InformationBurwood Medical Centre DNA Fee — What It Means and How to Avoid It
DNA means “Did Not Attend”. A DNA or no-show fee is a private administrative fee that can apply when a patient misses an appointment or cancels too late. Medicare does not rebate missed appointments because no Medicare service was provided. Even when a clinic bulk bills most Medicare-eligible GP consultations, a missed-appointment charge is separate from a Medicare consultation item.
DNA fee amount not publicly confirmed
This guide could not verify one fixed public DNA fee amount on the official Burwood Medical Centre / Myhealth Burwood page checked. Do not assume a $40, $50 or $75 amount. Ask reception or check your booking confirmation for the current cancellation window and missed-appointment fee before booking.
Cancel as early as possible if you cannot attend. This is especially important for long appointments, mental health plans, chronic disease reviews, procedures, specialised consultations, urgent care slots and any booking where a doctor or nurse reserves extra time. Early cancellation also helps another Burwood patient use the appointment slot.
Need to cancel, move or confirm an appointment rule? Contact reception before the cancellation window closes.
Call to Cancel or RescheduleFees to Confirm Before Booking at Burwood Medical Centre
The official bulk-billing update is patient-friendly, but it also contains important exceptions. Patients should confirm any appointment that is not a simple Medicare-eligible GP consultation. This is especially important in Burwood because many patients may have OSHC, OVHC, travel insurance, overseas visitor cover or other insurance arrangements.
Do I Need a Double Appointment? — Mental Health Plans Explained
A standard GP appointment is usually designed for one straightforward issue. If you need a Mental Health Care Plan, chronic disease management plan, multiple symptoms reviewed, medication changes, complex family issue, workers compensation discussion, university or insurance paperwork, procedure review or detailed referral, a longer appointment is usually safer and more practical.
Booking a short consult for a Mental Health Care Plan is one of the most common patient mistakes. Mental health appointments usually require time for history, risk assessment, symptoms, treatment goals, referral options and follow-up planning. If you choose the wrong appointment type, the GP may not be able to complete the plan properly and you may need to return.
Practical rule: if the appointment involves mental health, chronic disease, multiple concerns, forms, workers compensation, a procedure or a detailed referral, call first and ask whether a longer appointment is needed.
Burwood Medical Centre Telehealth — Can New Patients Book Online?
The official Myhealth Burwood page includes an important phone-consultation note: patients currently outside Australia cannot be offered phone consultations. For patients inside Australia, telehealth can be useful for some follow-ups, results discussion or continuing care, but Medicare rebate eligibility generally depends on having an existing relationship with the practice, including face-to-face attendance within the required period unless an exception applies.
Telehealth is not suitable for emergencies, chest pain, severe breathing symptoms, serious injuries, collapse, major bleeding, sudden weakness, severe allergic reaction or situations where the GP needs to physically examine you. New patients, overseas visitors and insured patients should confirm whether telehealth is clinically suitable and whether any Medicare or insurance payment conditions apply.
Need to check whether telehealth is suitable for your appointment?
Ask Reception About Telehealth Check Services Australia Telehealth InfoWhy Is My GP Running Late? — The Honest Answer
GPs at busy Australian medical centres sometimes run behind schedule. This is not always a sign of poor organisation. It can happen because a previous patient presented with a mental health crisis, serious result, complex family issue, elderly care concern, unexpected injury, urgent child review or multiple chronic conditions that could not safely be cut short.
Burwood Medical Centre also has an urgent care pathway, which means clinical urgency and triage may affect timing. If your schedule is tight, call reception before leaving and ask whether your doctor is running on time. This is especially useful if you are attending before work, during school pickup, while caring for an older family member, or if you have limited parking time.
Burwood GP After Hours — What to Do When the Clinic Is Closed
The official Myhealth Burwood page lists urgent care hours from 8:00am to 10:00pm, seven days a week including public holidays. The visible GP opening hours are different from urgent care hours, so patients should not assume every service is available at the same time. Routine GP appointments, urgent care, procedures and phone consultations may each follow different access rules.
Call 000 for urgent symptoms
Call 000 for chest pain, stroke signs, severe breathing difficulty, collapse, severe allergic reaction, major injury, heavy bleeding, sudden confusion or a serious mental health crisis.
For non-emergency health advice after hours, Australians can also call Healthdirect on 1800 022 222. A registered nurse can help you decide whether you need an urgent care clinic, after-hours GP, emergency department, chemist advice or self-care until the clinic reopens.
Use the right care pathway after hours.
Clinic Phone: (02) 9030 0488 Healthdirect: 1800 022 222 Emergency: 000Burwood Medical Centre Services — What Does This Medical Centre Offer?
The Myhealth Burwood official page presents the clinic as a bulk-billing medical centre located in Elsie Suites. It also highlights urgent care, MyMedicare enrolment, Medicare-eligible billing changes, insurance-related notes, parking information and GP appointment access. For patients, the most useful takeaway is that this clinic can support routine GP care and urgent but non-life-threatening care, but the correct service type matters.
For any service that is not a simple Medicare-eligible GP visit, call first. This includes urgent care, procedures, specialised consultations, overseas insurance billing, telehealth, paperwork, reports and medicals.
Getting a Referral at Burwood Medical Centre — Specialists & Allied Health
Many Australian specialist appointments require a GP referral if you want to access Medicare rebates. If you need a referral, bring your symptoms, previous results, hospital paperwork, medication list and the specialist’s name if you already have one. Your GP may suggest a different specialist, public clinic, urgent care pathway or allied health option depending on urgency, cost and clinical need.
Do not leave referral requests until the day of the specialist appointment. Backdated or rushed referral requests can create Medicare and administrative problems. If you need a Mental Health Care Plan, chronic disease management plan, workers compensation documentation, university paperwork or a detailed medical report, call ahead and ask whether a long appointment is needed.
Burwood Medical Centre Reviews — What Patients Should Look For
Reviews can help, but they should not be the only reason you choose a GP. Look for practical signals: whether appointments are easy to book, whether reception explains billing clearly, whether doctors listen, whether urgent care is separated from routine GP bookings, whether parking is manageable, and whether waiting-time communication is reasonable.
The patient-style notes below are realistic examples to help you prepare. They are not presented as verified public reviews or official testimonials.
“The move to Elsie Suites made the address easier to check on maps. I would still call first if the appointment involves urgent care or insurance billing.”
— Burwood patient-style note“Bulk billing for Medicare-eligible consults is helpful, but the fee notes are worth reading carefully if you need a procedure or specialised consult.”
— Inner-west worker-style note“Good option to compare because the clinic lists parking choices, urgent care hours and a central Burwood location close to shops and transport.”
— Community member-style noteBurwood Medical Centre Location & Parking — How to Get There
Burwood Medical Centre is located at Shop G01, Elsie Suites, 8 Elsie Street, Burwood NSW 2134. The official page says the clinic moved to this Elsie Street location. It also lists parking options including George Street Council Car Park at 36 George Street, Myhealth basement parking via John Street for disabled, elderly or mobility-impaired patients, and Westfield Burwood parking a short walk away.
- Address: Shop G01, Elsie Suites, 8 Elsie Street, Burwood NSW 2134.
- George Street Council Car Park: the official page says the car park is across the road, with first two hours free using a Prime Parking permit.
- Myhealth basement parking: accessible via John Street and described for disabled, elderly or mobility-impaired patients.
- Westfield Burwood: the official page says free parking is available at Westfield Burwood, a short walk away.
- Public transport: Burwood is a busy inner-west hub, so allow extra walking time from train, bus or shopping-centre parking.
Open the map before leaving so you do not confuse Elsie Street Burwood Medical Centre with Burwood Westfield or other Burwood clinics.
Open in Google MapsBurwood Medical Centre vs Burwood Westfield Medical Centre — Avoid the Common Confusion
Burwood has several medical centres with similar names. This guide is about Myhealth Burwood / Burwood Medical Centre at Shop G01, Elsie Suites, 8 Elsie Street, Burwood NSW 2134, phone (02) 9030 0488. It is not the same as Burwood Westfield Medical Centre at Westfield Burwood, Level 2 Shop 331, 100 Burwood Road, which has a different phone number and listing.
Who Burwood Medical Centre May Suit Best
Burwood Medical Centre may suit patients who want a central Burwood GP location near shopping, transport and parking options, especially if Medicare-eligible bulk billing, urgent care access, MyMedicare enrolment and a clear Elsie Street address are important.
What to Bring to Burwood Medical Centre
Bring the right documents so reception and the GP can process your appointment properly, especially if you are new, relying on Medicare bulk billing, using OSHC/OVHC, attending urgent care, booking a procedure or needing paperwork.
Common Mistakes to Avoid Before Visiting Burwood Medical Centre
- Do not confuse Myhealth Burwood at 8 Elsie Street with Burwood Westfield Medical Centre at 100 Burwood Road.
- Do not assume every service is free just because most Medicare-eligible GP consultations are bulk billed.
- Do not book a standard appointment for a Mental Health Care Plan, chronic disease plan, multiple symptoms or detailed paperwork.
- Do not arrive without Medicare card or insurance card if you rely on direct billing.
- Do not use routine GP booking when the official page says urgent care requires calling or walk-in access.
- Do not rely on telehealth while outside Australia, because the official page says phone consults cannot be offered to patients currently outside the country.
- Do not use online notes, email or routine booking for emergency symptoms.
- Do not miss or cancel late without checking the current no-show policy.
Nearby Medical Centre Guides for Burwood and NSW Patients
If Burwood Medical Centre is fully booked, or you want to compare nearby NSW GP access, use these related published guides from medicalcentre-au.org. They help patients compare bulk billing, appointment booking, location, fees, parking, after-hours pathways and practical appointment preparation.
How This Burwood Medical Centre Guide Was Checked
This guide was built from official and trusted sources, including the official Myhealth Burwood page, visible Burwood Medical Centre clinic details, HotDoc-style booking access where available, Medicare/Services Australia telehealth guidance, Healthdirect emergency guidance and published internal medicalcentre-au.org pages already available for comparison.
Clinic billing, doctor rosters, urgent care rules, public holiday hours, parking arrangements, DNA rules, telehealth access and booking links can change. Always confirm final details directly with the clinic before travelling or relying on fee information.
Important accuracy note: this page is an independent patient guide. It is not the official website of Myhealth, Burwood Medical Centre, HotDoc, Healthdirect, Medicare, Services Australia or NSW Health.
FAQ — Burwood Medical Centre Common Questions
What is Burwood Medical Centre phone number?
The main phone number listed for Burwood Medical Centre / Myhealth Burwood is (02) 9030 0488. The official page also lists fax as (02) 9030 0489.
Where is Burwood Medical Centre located?
Burwood Medical Centre / Myhealth Burwood is located at Shop G01, Elsie Suites, 8 Elsie Street, Burwood NSW 2134.
Does Burwood Medical Centre bulk bill?
Yes, the official Myhealth Burwood page says that from 1 November 2025 Medicare-eligible patients are bulk billed for most GP consultations. Some services can still incur fees, including procedures, specialised consultations and some insurance-related situations.
What are Burwood Medical Centre opening hours?
The official visible hours show Monday to Thursday 9am–6pm, Friday 9am–5pm, Saturday 9am–2pm and Sunday closed. Urgent care is separately listed as 8am–10pm, seven days a week including public holidays. Confirm before visiting because hours can change.
Does Burwood Medical Centre have urgent care?
Yes. The official page says Burwood Urgent Care Clinic is open 8am–10pm, seven days a week including public holidays, for urgent but non-life-threatening medical attention. It says urgent care can be accessed by calling the clinic or walk-in, with no online appointments for urgent care.
What is the Burwood Medical Centre DNA fee?
A fixed public DNA fee amount was not confirmed in the official sources checked. Ask reception or check your booking confirmation for the current cancellation window and fee.
Is Burwood Medical Centre the same as Burwood Westfield Medical Centre?
No. This guide is about Myhealth Burwood / Burwood Medical Centre at Shop G01, Elsie Suites, 8 Elsie Street. Burwood Westfield Medical Centre is a separate clinic at Level 2 Shop 331, 100 Burwood Road.
Can patients outside Australia use Burwood Medical Centre phone consultations?
The official Myhealth Burwood page says phone consultations cannot be offered to patients who are currently outside Australia.
Does Burwood Medical Centre have parking?
The official page lists George Street Council Car Park, Myhealth basement parking via John Street for disabled, elderly or mobility-impaired patients, and Westfield Burwood parking a short walk away.
What should I bring to Burwood Medical Centre?
Bring Medicare card, photo ID, medication list, allergies, previous results, referral letters, insurance card if relevant, and a payment method in case fees apply.
Is Burwood Medical Centre good for a Burwood GP near me?
It may suit patients near Elsie Street, Burwood Road, Westfield Burwood, Burwood Station, Strathfield, Croydon, Enfield and Ashfield who want central GP access, bulk-billing eligibility checks and urgent care availability.
How do I compare bulk billing GPs in Burwood?
Compare whether each clinic bulk bills your exact appointment type, accepts your Medicare or insurance status, offers online booking, has suitable hours, provides parking and matches the address you intend to visit.
Official Sources & Patient Disclaimer
This page is an independent patient guide for medicalcentre-au.org. It is not the official website of Myhealth, Burwood Medical Centre, HotDoc, Healthdirect, Medicare, Services Australia or NSW Health. It does not provide medical diagnosis, treatment, emergency advice or billing guarantees.
Use official sources for final booking, fees, urgent care rules, public holiday hours, doctor availability, parking access and urgent health guidance.
Use official sources for booking, fee confirmation and urgent health guidance.
Official Myhealth Burwood Page Call Burwood Medical Centre Healthdirect