Chatswood Medical Centre 2026: Hours, Doctors & Bulk Bill

Emergency rule For chest pain, stroke symptoms, severe breathing difficulty, collapse, major injury or serious bleeding, call 000 now.

Chatswood NSW GP Directory · 2026 Patient Guide

Chatswood Medical Centre: Private Billing, Hours, Booking & Patient Guide

Independent patient guide to Chatswood Medical Practice by Nuvo Health at 214 Victoria Avenue, Chatswood NSW 2067, including phone contact, opening hours, private billing, Medicare rebates, HotDoc booking, after-hours contact, telehealth, clinic-name confusion and what to bring before your appointment.

Open Official Clinic Page Call 02 9419 3411 Map & Directions

Reading time: 12 minutes Verified: May 2026 Australian English patient guide

Location

214 Victoria Avenue
Chatswood NSW 2067

Billing Snapshot

Private billing practice. Most consultations incur a gap fee after Medicare rebate.

Hours & Phone

Mon–Fri 8am–6pm
Saturday 8am–12pm
02 9419 3411

Instant Answer: Does Chatswood Medical Centre bulk bill?

This guide covers Chatswood Medical Practice at 214 Victoria Avenue, which is listed as a private billing practice. The official Nuvo Health page says it is a private billing practice, and HotDoc states that most consultations incur a gap fee after the Medicare rebate.

Best patient move: before booking, ask reception what the consult fee, Medicare rebate and out-of-pocket gap will be for your exact doctor, appointment type and Medicare status. Do not confuse this clinic with Chatswood Medical & Dental Centre at 270 Victoria Avenue, which has different bulk-billing wording.

Quick Patient Decision Box

Book online if you need a standard GP appointment and already understand that the clinic is private billing.

Call reception if you need fee confirmation, a long appointment, Mental Health Care Plan, procedure, vaccination, telehealth, medical report, WorkCover-style paperwork, new-patient guidance or help choosing the right appointment type.

Call 000 for chest pain, stroke symptoms, severe breathing difficulty, collapse, serious injury, severe allergic reaction or major bleeding.

Does Chatswood Medical Centre Bulk Bill? — Private Billing Guide

Chatswood Medical Practice is a private billing GP clinic. The official Nuvo Health page says the practice is a private billing practice, and HotDoc states that most consultations incur a gap fee after the Medicare rebate. That means patients usually pay the full consultation fee at the clinic and may receive a Medicare rebate back, depending on Medicare eligibility and the item number billed.

This is an important distinction because the phrase “Chatswood Medical Centre” can refer to several different clinics in Chatswood. Some nearby Chatswood clinics promote bulk-billing GP consults, but this specific clinic at 214 Victoria Avenue is the Nuvo Health Chatswood Medical Practice and should be treated as private billing unless reception confirms otherwise for your exact situation.

Private billing meansYou may pay the clinic fee first and receive a Medicare rebate back if eligible.

Gap fee meansThe difference between the clinic fee and Medicare rebate is your out-of-pocket cost.

Do not assume bulk billingThis clinic is not the same as Chatswood Medical & Dental Centre at 270 Victoria Avenue.

Best fee questionAsk: “What is the fee, Medicare rebate and out-of-pocket gap for this appointment?”

Use the official page and reception phone line for final fee confirmation before booking.

Open Official Nuvo Health Page Ask Reception About Fees

Chatswood Medical Centre Appointment Booking — HotDoc, Healthengine & Phone

Chatswood Medical Practice supports online booking through HotDoc and Healthengine, and the main reception phone number is 02 9419 3411. Online booking is useful when you already know the GP, appointment type and time you want. Phone booking is safer when your situation is complex, fee-sensitive, urgent, likely to need a longer consult, or connected to a report, procedure, mental health plan, chronic disease plan or telehealth question.

Because this is a private billing practice, booking online without checking the fee can create surprises at reception. If cost matters, call first and ask for the private fee, expected Medicare rebate and gap. This is especially important for new patients, long consultations, Saturday visits, paperwork, medical reports, WorkCover/TAC-style matters, vaccination-related care, skin concerns and procedures.

Book online for straightforward appointments. Call reception if you need fee confirmation or the correct appointment length.

Book Chatswood Medical Practice on HotDoc Phone Booking: 02 9419 3411

New patient checklist

If this is your first visit, arrive early with your Medicare card, photo ID, current medication list, allergies, recent test results, hospital discharge paperwork, specialist letters and a payment method. If you are booking for paperwork, reports, workplace medicals, procedures, mental health planning or complex medication review, tell reception before choosing a short appointment.

Chatswood Medical Centre Appointment Type Picker

Use this quick picker before booking so you do not accidentally choose the wrong appointment type. This is especially useful for private billing clinics because appointment length and service type can affect your out-of-pocket cost.

Standard GP consultOne simple issue, short follow-up, repeat script, basic referral or straightforward certificate request.

Long GP consultMental health, chronic disease, multiple symptoms, medication review, aged-care issue or detailed paperwork.

Procedure / treatment roomSkin checks, wound care, injections, minor procedures or treatment-room support may need special booking.

Call before bookingReports, forms, insurance paperwork, WorkCover/TAC-style matters, telehealth and fee-sensitive appointments.

Simple rule: if the appointment involves more than one issue, mental health, private paperwork, a procedure, injury, complex medication or a detailed history, call reception and ask whether a longer appointment is needed.

Chatswood Medical Centre DNA Fee — What It Means and How to Avoid It

DNA means “Did Not Attend”. A DNA or no-show fee is a private administrative fee that may apply when a patient misses an appointment or cancels too late. Medicare does not rebate missed appointments because no Medicare service was provided. In a private billing clinic, a missed-appointment or late-cancellation rule can be especially important because the practice may reserve a specific doctor’s time for you.

DNA fee amount not publicly confirmed

This guide could not verify one fixed public DNA fee amount on the official Chatswood Medical Practice pages checked. Do not assume a $40, $50 or $75 amount. Ask reception or check your HotDoc/Healthengine confirmation for the current cancellation window and missed-appointment fee before booking.

Cancel as early as possible if you cannot attend. This is especially important for long appointments, mental health care, chronic disease reviews, procedures, medical reports and any booking where extra time is reserved. Early cancellation also helps another Chatswood patient use the appointment slot.

Need to cancel, move or confirm an appointment rule? Contact reception before the cancellation window closes.

Call to Cancel or Reschedule

Fees to Confirm Before Booking at Chatswood Medical Centre

Because Chatswood Medical Practice is private billing, patients should confirm fees before booking, not after arriving. Ask for the total fee, expected Medicare rebate and out-of-pocket gap. Also ask whether the fee is different for a standard, long, Saturday, new-patient, telehealth, procedure or paperwork appointment.

Standard consultAsk the total private fee, Medicare rebate and out-of-pocket gap for a standard appointment.

Long consultLonger appointments usually cost more and may attract a different Medicare item number.

Saturday appointmentWeekend or Saturday billing may differ, so confirm before booking.

Reports and formsInsurance, legal, workplace, licensing and detailed reports may not be standard Medicare consults.

ProceduresSkin, wound, injection, dressing or treatment-room items may have procedure or consumable fees.

TelehealthAsk whether the telehealth consult is Medicare-rebatable and whether you meet eligibility rules.

Do I Need a Double Appointment? — Mental Health Plans Explained

A standard GP appointment is usually designed for one straightforward issue. If you need a Mental Health Care Plan, chronic disease management plan, multiple symptoms reviewed, medication changes, complex family issue, workers compensation discussion, university paperwork, insurance paperwork, procedure review or a detailed referral, a longer appointment is usually safer and more practical.

Booking a short consult for a Mental Health Care Plan is one of the most common patient mistakes. Mental health appointments usually require time for history, risk assessment, symptoms, treatment goals, referral options and follow-up planning. In a private billing practice, a longer consultation may also mean a different fee and Medicare rebate, so ask before booking.

Practical rule: if the appointment involves mental health, chronic disease, multiple concerns, forms, workplace paperwork, a procedure or a detailed referral, call first and ask whether a longer appointment is needed.

Chatswood Medical Centre Telehealth — Can New Patients Use Phone Consults?

Telehealth can be useful for some simple follow-ups, results discussion, medication reviews where clinically appropriate and continuing care. In Australia, Medicare telehealth rebates generally depend on having an existing relationship with the practice, including face-to-face attendance within the required period unless an exception applies. New patients should not assume that a phone appointment will be Medicare-rebated unless the clinic confirms it.

Telehealth is not suitable for emergencies, chest pain, severe breathing symptoms, serious injuries, collapse, major bleeding, sudden weakness, severe allergic reaction or situations where the GP needs to physically examine you. If the issue needs a physical examination, skin check, wound review, injection, vaccination or procedure, an in-person appointment is usually more appropriate.

Good telehealth usesSimple follow-up, results discussion or continuing care where the GP agrees it is clinically suitable.

Not suitableChest pain, serious breathing symptoms, collapse, heavy bleeding, major injury or urgent examination needs.

New patient cautionMedicare rebate eligibility may not apply if you have not attended the practice face to face.

Confirm firstAsk whether the consult is phone, video or in person, and whether Medicare covers it.

Need to check whether telehealth is suitable and rebatable?

Ask Reception About Telehealth Check Services Australia Telehealth Info

Why Is My GP Running Late? — The Honest Answer

GPs at Australian medical practices sometimes run behind schedule. This is not always poor organisation. It can happen because a previous patient presented with a mental health crisis, serious result, complex family issue, elderly care concern, unexpected injury, urgent child review or multiple chronic conditions that could not safely be cut short.

Chatswood Medical Practice is a busy family medical practice in a central Chatswood location. Delays can happen when the GP needs to review results, write referrals, coordinate medication changes, assess an urgent issue or spend extra time with a complex patient. If your schedule is tight, call reception before leaving and ask whether your doctor is running on time.

Chatswood GP After Hours — What to Do When the Clinic Is Closed

Chatswood Medical Practice’s official page lists opening hours of Monday to Friday 8am–6pm and Saturday 8am–12pm. Healthdirect lists the after-hours contact as 02 7252 1599. After-hours GP support is not the same as emergency care. Use it for non-life-threatening advice or care pathways, not for serious symptoms.

Call 000 for urgent symptoms

Call 000 for chest pain, stroke signs, severe breathing difficulty, collapse, severe allergic reaction, major injury, heavy bleeding, sudden confusion or a serious mental health crisis.

For non-emergency health advice after hours, Australians can also call Healthdirect on 1800 022 222. A registered nurse can help you decide whether you need after-hours GP care, urgent care, emergency department, chemist advice or self-care until the clinic reopens.

Use the right care pathway after hours.

After Hours: 02 7252 1599 Healthdirect: 1800 022 222 Emergency: 000

Chatswood Medical Centre Services — What Does This Medical Practice Offer?

Chatswood Medical Practice is described by Nuvo Health as a family medical practice with Australian-trained general practitioners and nurses. Patients usually use this type of clinic for everyday GP needs such as scripts, referrals, certificates, preventive health, test results, family care, chronic disease management and general medical advice.

General practiceGP consults, family medicine, referrals, scripts, certificates, preventive checks and ongoing health advice.

Family medicineUseful for adults, children, students, workers, older patients and ongoing family GP care.

Chronic diseaseDiabetes, asthma, blood pressure, cardiovascular risk and medication reviews may require planned follow-up.

Mental healthMental health plans and complex mental health discussions usually need a longer appointment.

Results and referralsBring previous results, specialist letters and discharge summaries when discussing follow-up care.

Procedures and nursingAsk reception before booking if the appointment may require nurse or treatment-room support.

For any service that is not a simple GP consultation, call first. This includes procedures, vaccinations, wound care, medical reports, paperwork, WorkCover/TAC-style matters, mental health plans, chronic disease plans and telehealth.

Getting a Referral at Chatswood Medical Centre — Specialists & Allied Health

Many Australian specialist appointments require a GP referral if you want to access Medicare rebates. If you need a referral, bring your symptoms, previous results, hospital paperwork, medication list and the specialist’s name if you already have one. Your GP may suggest a different specialist, public clinic or allied health pathway depending on urgency, cost and clinical need.

Do not leave referral requests until the day of the specialist appointment. Backdated or rushed referral requests can create Medicare and administrative problems. If you need a Mental Health Care Plan, chronic disease plan, insurance report, workplace paperwork, university letter or detailed medical certificate, call ahead and ask whether a long appointment is needed.

Chatswood Medical Centre Reviews — What Patients Should Look For

Reviews can help, but they should not be the only reason you choose a GP. Look for practical signals: whether appointment booking is easy, whether reception explains private billing clearly, whether doctors listen, whether Medicare rebate information is understood, whether waiting-time communication is reasonable, and whether the clinic location is convenient for your needs.

The patient-style notes below are realistic examples to help you prepare. They are not presented as verified public reviews or official testimonials.

★★★★★

“The location on Victoria Avenue is convenient, but I would call first to confirm the private fee and Medicare rebate before booking.”

— Chatswood patient-style note

★★★★☆

“Useful for family GP care if you already understand that most consultations may have a gap fee after the Medicare rebate.”

— Lower North Shore worker-style note

★★★★★

“Good clinic to compare carefully because Chatswood has several medical centres with similar names and different billing rules.”

— Community member-style note

Chatswood Medical Centre Location & Directions — How to Get There

Chatswood Medical Practice is located at 214 Victoria Avenue, Chatswood NSW 2067. This is a central Chatswood location near major shopping, business and transport areas. Because there are several Chatswood clinics with similar names, match the exact address and phone number before travelling.

Address: 214 Victoria Avenue, Chatswood NSW 2067.
Phone: 02 9419 3411 for reception and booking questions.
Fax: 02 9411 2832 as listed by Healthdirect.
Email: chatswood@nuvohealth.com.au as listed by Healthdirect.
Transport: Chatswood is a major train, metro and bus hub; allow walking time from the station or shopping centres.
Parking: check current nearby parking before attending, especially during shopping, school and commuter peak times.

Open the map before leaving so you do not confuse Chatswood Medical Practice with Chatswood Medical & Dental Centre, Chatswood Westfield or Chatswood Chase clinics.

Open in Google Maps

Chatswood Medical Centre Name Check — Avoid the Common Clinic Confusion

Chatswood has several clinics with similar names. This guide is about Chatswood Medical Practice by Nuvo Health at 214 Victoria Avenue, Chatswood NSW 2067, phone 02 9419 3411. It is not the same as Chatswood Medical & Dental Centre at 270 Victoria Avenue, Myhealth Chatswood Westfield, Myhealth Chatswood Chase, or Chatswood Road Medical Centre in Queensland.

This guideChatswood Medical Practice / Nuvo Health, 214 Victoria Avenue, private billing.

Different clinicChatswood Medical & Dental Centre, 270 Victoria Avenue, different phone and billing wording.

Different clinicMyhealth Chatswood Westfield is listed at Shop 345, Westfield Chatswood, 1 Anderson Street.

Wrong state trapChatswood Road Medical Centre is in Springwood QLD, not Chatswood NSW.

Who Chatswood Medical Centre May Suit Best

Chatswood Medical Practice may suit patients who want a central Chatswood GP clinic with weekday access, Saturday morning availability, online booking and private billing where a Medicare rebate may reduce the out-of-pocket cost.

Chatswood workersUseful for patients near Victoria Avenue, Chatswood Station, office areas and shopping precincts.

Patients who prefer private billingSuitable if you are comfortable paying a clinic fee and receiving a Medicare rebate where eligible.

Families and studentsHelpful for routine GP care, scripts, referrals, certificates and ongoing family medicine.

Patients comparing clinicsUseful if you want to compare private billing against nearby bulk-billing Chatswood clinic options.

What to Bring to Chatswood Medical Centre

Bring the right documents so reception and the GP can process your appointment properly, especially if you are new, relying on a Medicare rebate, booking a longer consultation, discussing fees or attending for paperwork.

Medicare cardBring your current Medicare card or digital Medicare card if you want to claim a Medicare rebate.

Photo IDBring a driver licence, passport, student card or another suitable form of identification.

Medical detailsBring medication list, allergies, previous results, discharge papers, referral letters or specialist notes.

Payment methodBring a card or payment method because this is a private billing practice.

Rebate setupAsk whether the clinic can process your Medicare rebate back onto your card or account.

Paperwork detailsBring employer, insurer, university or legal document requirements if asking for reports or forms.

Common Mistakes to Avoid Before Visiting Chatswood Medical Centre

Do not confuse Chatswood Medical Practice at 214 Victoria Avenue with Chatswood Medical & Dental Centre at 270 Victoria Avenue.
Do not assume this clinic bulk bills just because another Chatswood clinic promotes bulk billing.
Do not book without confirming the private fee, Medicare rebate and expected out-of-pocket gap.
Do not book a standard appointment for a Mental Health Care Plan, chronic disease plan, multiple symptoms or detailed paperwork.
Do not arrive without your Medicare card if you want to claim a rebate.
Do not rely on telehealth as a new patient unless reception confirms Medicare rebate eligibility.
Do not use routine booking, email or online notes for emergency symptoms.
Do not miss or cancel late without checking the current no-show policy.

Nearby Medical Centre Guides for Chatswood and NSW Patients

If Chatswood Medical Practice is fully booked, or you want to compare private billing with nearby GP access, use these related published guides from medicalcentre-au.org. They help patients compare billing, appointment booking, location, fees, after-hours options and practical appointment preparation.

Chatswood Medical & Dental CentreSeparate Chatswood guide for 270 Victoria Avenue, 100% bulk-billing GP consult wording and urgent care access. Top Ryde Medical CentreNSW guide useful for comparing bulk billing, opening hours, walk-in rules and appointment preparation. Sydney Medical Centre DirectoryBroader Sydney guide for comparing GP access, clinic-name confusion, fees and booking pathways. Parramatta Medical CentreWestern Sydney guide with bulk billing, GP booking, parking, telehealth and patient-preparation details.

How This Chatswood Medical Centre Guide Was Checked

This guide was built from official and trusted sources, including Nuvo Health’s official Chatswood Medical Practice page, Healthdirect listing, HotDoc booking listing, Healthengine listing, Services Australia telehealth guidance and published internal medicalcentre-au.org pages already available for comparison.

Clinic billing, doctor rosters, public holiday hours, appointment availability, DNA rules, telehealth access and booking links can change. Always confirm final details directly with the clinic before travelling or relying on fee information.

Important accuracy note: this page is an independent patient guide. It is not the official website of Chatswood Medical Practice, Nuvo Health, HotDoc, Healthdirect, Healthengine, Medicare, Services Australia or NSW Health.

FAQ — Chatswood Medical Centre Common Questions

What is Chatswood Medical Centre phone number?

For Chatswood Medical Practice at 214 Victoria Avenue, the main phone number is 02 9419 3411. Healthdirect lists fax as 02 9411 2832.

Where is Chatswood Medical Centre located?

This guide covers Chatswood Medical Practice at 214 Victoria Avenue, Chatswood NSW 2067.

Does Chatswood Medical Centre bulk bill?

Chatswood Medical Practice is listed as a private billing practice. Most consultations may incur a gap fee after the Medicare rebate. Do not confuse it with Chatswood Medical & Dental Centre at 270 Victoria Avenue, which has different bulk-billing wording.

What are Chatswood Medical Centre opening hours?

The official Nuvo Health page lists Chatswood Medical Practice as open Monday to Friday 8am–6pm and Saturday 8am–12pm. Confirm before visiting on public holidays or near closing time.

Can I book Chatswood Medical Centre online?

Yes. Chatswood Medical Practice is listed for online booking through HotDoc and Healthengine.

What is the after-hours number for Chatswood Medical Practice?

Healthdirect lists the after-hours contact as 02 7252 1599. For emergencies, call 000.

What is the Chatswood Medical Centre DNA fee?

A fixed public DNA fee amount was not confirmed in the official sources checked. Ask reception or check your booking confirmation for the current cancellation window and missed-appointment fee.

Is Chatswood Medical Practice the same as Chatswood Medical & Dental Centre?

No. Chatswood Medical Practice is a Nuvo Health private billing practice at 214 Victoria Avenue. Chatswood Medical & Dental Centre is a different clinic at 270 Victoria Avenue.

Does Chatswood Medical Centre offer telehealth?

Telehealth may be available depending on doctor, appointment type and Medicare eligibility. New patients should confirm whether a Medicare rebate applies before booking a phone consultation.

What should I bring to Chatswood Medical Centre?

Bring Medicare card, photo ID, medication list, allergies, previous results, referral letters and a payment method because the clinic is private billing.

Is Chatswood Medical Centre good for a Chatswood GP near me?

It may suit patients near Victoria Avenue, Chatswood Station, Chatswood Westfield, Chatswood Chase, Willoughby, Artarmon, Roseville and Lane Cove who want a private billing GP practice with weekday and Saturday morning access.

How do I compare private billing and bulk billing GPs in Chatswood?

Compare the exact address, phone number, billing policy, Medicare rebate, out-of-pocket gap, opening hours, online booking options and whether your appointment type is standard, long, procedure-related or telehealth.

Official Sources & Patient Disclaimer

This page is an independent patient guide for medicalcentre-au.org. It is not the official website of Chatswood Medical Practice, Nuvo Health, HotDoc, Healthdirect, Healthengine, Medicare, Services Australia or NSW Health. It does not provide medical diagnosis, treatment, emergency advice or billing guarantees.

Use official sources for final booking, fees, public holiday hours, doctor availability, telehealth access and urgent health guidance.

Use official sources for booking, fee confirmation and urgent health guidance.

Official Nuvo Health Page HotDoc Booking Healthdirect Listing

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